Coventry Building Society Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the CML and PI insurers. It is a unique risk management tool.

This software is the only way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with alerts on Coventry Building Society’s changes. Even though using the tool is not a prerequisite for Coventry Building Society , demonstrating you can stay up to date with Coventry Building Society’s Handbook requirements is a helpful support to your application to their lender panel and, more importantly, protect your firm’s panel standing.

The software generates real-time alerts, automatically produces COLP and CQS reports, and will enhance your firm's efficiency. It is also user friendly, cost-effective and, for some firms, leads to a PII saving.

Find a Law Firm approved by Coventry Building Society

Lenders often vary their requirements. The UK Finance Lenders’ Handbook requirements from Coventry Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Coventry Building Society has made 276 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 9.9 days. In total, 50% of the sections of P2 of the UK Finance Lenders’ Handbook for Coventry Building Society have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
6.7.1 06/11/2019 CML
New Build Conveyancing
Coventry Building Society panel conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
6.6.1 11/07/2019 CML
Buy to Let Conveyancing
Contact details at Coventry Building Society for approved lawyers were the subject property is let/to be let and to check Coventry Building Society lend on buy-to-let.
16.3.2 10/04/2019 CML
Transfer of Equity
Coventry Building Society details for requesting debt amount
17.1.1 10/04/2019 CML
Redemption Statements
Contact details at Coventry Building Society for approved lawyers to request redemption statements .
17.2.1a 10/04/2019 CML
Redemption Payments
Where do solicitors and conveyancers send the discharge and repayment remittance in relation to Coventry Building Society mortgages ?
6.6.1 07/03/2019 CML
Buy to Let Conveyancing
Contact details at Coventry Building Society for approved lawyers were the subject property is let/to be let and to check Coventry Building Society lend on buy-to-let.
5.1.1 26/02/2019 CML
Properties owned for less than 6 months
Contact details at Coventry Building Society for approved lawyers where there is a restriction on use.
6.7.1 23/01/2019 CML
New Build Conveyancing
Coventry Building Society approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
6.7.1 16/05/2018 CML
New Build Conveyancing
Coventry Building Society approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
6.4.4 05/07/2017 CML
Disclosing Incentives
Coventry Building Society panel lawyers additional requirements concerning reporting incentives

Last update 13/11/2019

Q and A’s regarding the Coventry Building Society Conveyancing Panel from members of the public

How easy is it to change a solicitor as I need to find one who is on the Coventry Building Society conveyancing panel. Is it practical to instruct different lawyers?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
Our nephew is buying a house that has just been built with a home loan from Coventry Building Society. His conveyancer has advised him of a delay in receiving the ‘Disclosure of Incentive Form’. Who needs to receive the form?
The document is intended to provide information to the main parties involved in the transaction. Therefore, it will be provided to your son’s lawyer who should be on the Coventry Building Society conveyancing panel as a standard part of the process, and to the valuer when requested.

The Developer will be required to start the process by downloading the form and completing it.

The form will therefore need to be available for the valuer at the time of his or her site visit. The form should be sent to the Coventry Building Society conveyancing panel solicitor as early as possible, in order to avoid any last minute delays, and no later than at exchange of contracts.

Do all the firms listed on your search have online case tracking as I understood that this was a condition of being on the Coventry Building Society solicitor panel?
No. There is no CML Part 2 or Building Society Association requirement relating to online case tracking. Some law firms operate such technology and some don't.
My grandfather passed away 10 months ago and as sole heir and executor was left the house. The house had a relatively small loan remaining of approximately £4500. I want to transfer the title deeds into my name whilst I re-mortgage to Coventry Building Society , pay off the mortgage etc. Is this allowed?
If you intend to re-mortgage then Coventry Building Society will insist on your using a conveyancer on the Coventry Building Society conveyancing panel. Here is link to the Land Registry online guidance around what to do when a property owner dies. This will help you to understand the registration process behind changing the details re the registered title. in your case it would appear that you are effectively purchasing the property from the estate. Your Coventry Building Society conveyancing panel solicitor pays the new mortgage money into the estate, the estate pays off the old mortgage, the charge is released and you become the owner and the Coventry Building Society mortgage is registered as a charge at the Land Registry.
Do most banks operate their own panel of solicitors?
Many lenders do operate a restricted conveyancing panel but a lot of lenders allow any solicitors to join their panel so long as they meet their criteria. Each lender sets their own criteria. For example the Coventry Building Society conveyancing panel requirements are different to Coventry Building Society’s conveyancing panel criteria.
Two weeks ago we had a mortgage agreed in principle with Coventry Building Society. Solicitors have been chosen? How long does it take for Coventry Building Society to send the offer to our conveyancer
Some lenders take longer than others. Have Coventry Building Society conducted the valuation? Have you advised Coventry Building Society as your lawyers details and checked that your lawyer is on the Coventry Building Society conveyancing panel? It is not unusual for a mortgage offer to take a month to come through
The for formalities of my remortgage has taken place with a loan from Coventry Building Society. Conveyancing was satisfactory but I feel I should register my dissatisfaction about Coventry Building Society. How does one go about formally complaining?
All lenders have complaints procedures. Your first point of contact should be one of the Coventry Building Society branches or the Customer Services Department at Coventry Building Society head office. Ordinarily complaints to Coventry Building Society are sorted out very quickly. However if you are not satisfied that the matter is resolved you can write to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR who will take matters further.