COMPLETIONmonitor Privacy Policy

This privacy statement covers the site www.completionmonitor.com. This web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices available. COMPLETIONmonitor has agreed to notify you of:

  1. What personally identifiable information of yours or third party personally identification is collected from you through the web site
  2. The organization collecting the information
  3. How the information is used (including the use of cookies)
  4. With whom the information may be shared
  5. What choices are available to you regarding collection, use and distribution of the information
  6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under our control
  7. How you can correct any inaccuracies in the information.

The following statement has been produced to demonstrate the solid commitment to privacy by COMPLETIONmonitor. We reserve the right to make any changes we consider necessary to our privacy policy. Should we make any material change to our privacy policy, or if we were to use personally identifiable material in a new manner, we will immediately notify by email all of our registered or subscribed users who will then have an option to remove their details from our mailing lists so as to not receive any non-essential mailings and/or stop using our service. And if you have already stopped using our service you will not be contacted, nor will your information be used in this new manner. For further details see the opt-out section below.

Please note this privacy policy does not extend to the data collected once your firm is using the COMPLETIONmonitor service. In relation to data once you have a COMPLETIONmonitor account please refer to your firm's specific signed Terms and Conditions. In the event that these privacy Terms contradict your signed Terms and Conditions, the latter will apply.

As part of our services, we collect and process personal information provided by clients who register or subscribe with us and use our services ("user information").

To use the service we require users to fill in a registration form, which requests both or either of contact information like name, postal and email addresses and financial information like credit card or bank details. Users may update or modify the information held on our database at any time. For details see update user information section below.

Contact Information

The contact information collected will be entered into our database and used to provide users with promotional material and details regarding our company and services. Users may optionally request not to receive these mailings from COMPLETIONmonitor. For further details see opt-out section below. We will also use this information in connection with the service to enable us to contact the user for billing purposes, technical support and to inform them of the current status of the Service.

Aside from the general day-to-day contact with users for billing and account management purposes there may be occasion when it is essential for COMPLETIONmonitor to get into contact with our users for the following purposes:

  1. to inform any user suspected of infringing our terms and conditions and to consequently provide details to them as to that potential breach with the consequential ramifications of account closure and/or data removal;
  2. to inform a user that their account may be closed and their data removed from our servers due to non-payment; and

From time to time aggregate demographic and profile data may be processed by COMPLETIONmonitor to provide guidance as to potential usage patterns of our users so that we may understand and further continue efforts to improve the service. To this end we will occasionally carry out internal marketing exercises by way of submitting questionnaires to our users for the purpose of gaining insight into our service and the requirements of current and future users. The questionnaire data would be screened against any personally identifiable information. Users may optionally request not to receive any non-essential mailings from COMPLETIONmonitor. For further details see opt-out section below.

Financial information

The financial information collected will be used to bill the user in connection with requested services provided by COMPLETIONmonitor.

IP Addresses and Log Files

COMPLETIONmonitor will use your IP (Internet Protocol) address, your computer's unique identifier for identification purposes, to help with administrative and diagnostic problems that may occur with our own servers and website. It is also used to keep track of the secure connections to our website and for the gathering of broad demographic information.

In addition, like most sites we use log files like browser type, ISP (Internet Service Provider), referring/exit pages, platform type, date/time stamp, and #of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Security

COMPLETIONmonitor has security measures in place to protect the loss, misuse and alteration of the information under our control. COMPLETIONmonitor undertakes to review web security on a quarterly basis.

Opt-Out

Users have the opportunity to opt-out of receiving any non-essential mailings from COMPLETIONmonitor or to no longer subscribe to the service using any of the following options for removing their information from our database:

  1. By sending an e-mail to: care@completionmonitor.com
  2. By writing a letter to: COMPLETIONmonitor, Lexsure Limited, 78 York Street, London W1H 1DP

Update user information

Users may update or modify the information held on the COMPLETIONmonitor database at any time using the following methods:

  1. By sending an e-mail to: care@completionmonitor.com
  2. By writing a letter to: COMPLETIONmonitor, Lexsure Limited, 78 York Street, London W1H 1DP
  3. By accessing website: http://www.completionmonitor.com

 

Disclosures

We will only disclose user information to a third party as follows:

  1. where specific user information if required to be disclosed by law or where we believe in good faith that such disclosure is necessary to:
    1. comply with the law;
    2. comply with any legal process served on us or the site;
    3. protect and defend our rights and property and that of any of our users or of any of our service partners who assist in providing any of the services associated with the site;
    4. protect the personal safety of any of our users or the general public.
  2. to facilitate the assistance given by any of our service partners who provide any of the services associated with the site, where we consider the provision of such services to be primary to the operation of the site. These service partners will not be able to use your personally identifiable information for any non-essential services.
  3. to successors in title to our business (or our assets). However, you will be given notice of this change and choice if your personally identifiable information will be used in a new manner (i.e. other than for the service of the site).

 

Your consent

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. A condition of using the services provided by COMPLETIONmonitor is the acceptance of the terms of our privacy statement. By using the service you are deemed to have agreed to the terms and conditions of this privacy statement as posted at the time of submitting your personally identifiable information.