Examples of recent questions relating to the Zephyr Mortgages Conveyancing Panel from members of the public
My IFA has says he needs my law firm’s panel reference for the Zephyr Mortgages conveyancing panel. Can you suggest how I obtain this. I have called my local Zephyr Mortgages office but they have not got back to me yet.
the sensible thing to do is ask for this information from your solicitor. They should have a central record lender panel numbers including the Zephyr Mortgages panel reference.
Our conveyancer has identified a legal deficiency with the lease for the property we are purchasing. The other side have put forward defective title insurance as a workaround. We are content with insurance and will pay for it. Our lawyer has advised that as he is on the Zephyr Mortgages conveyancing panel he must check that the lender is happy with this solution. Are we the client or is Zephyr Mortgages?
The short answer to your last question is that, notwithstanding the potential for a conflict of interest, you and Zephyr Mortgages are the client. A precondition to being on the Zephyr Mortgages approved panel is to comply with the CML Handbook requirements (last updated for this lender on Zephyr Mortgages). The CML Handbook conditions require your lawyer to disclose issues such as defects will the lease so that Zephyr Mortgages can be afforded the opportunity to check with their valuer as to the extent that the value of the property is affected . Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for you.
I need to find a Zephyr Mortgages panel solicitor in Stirling. Could you help me?
It is not clear why you need a Zephyr Mortgages panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to Zephyr Mortgages to find out which solicitors in Zephyr Mortgages are on their panel. If you do find such a firm not listed please direct them to our site to list. At a fee of one pound per month it is not expensive to register on the site
The firm that I recently instructed on my house acquisition in Brighton has suddenly shut down. I only went with them because I had to have a lawyer on the Zephyr Mortgages conveyancing panel and my previous lawyer was not. I gave my credit card details for them to take £175 for searches. What are my options?
If you have an estate agent involved then inform them straight away so that they advise the vendors that there may be a slight delay due to reasons beyond your control. Hopefully they will be sympathetic and urge their lawyer to send a new set of papers to your new solicitors. You will need to appoint new lawyers that are on the Zephyr Mortgages conveyancing panel and notify the lender. If you have paid over any money it will hopefully be held by the SRA as money in an intervened firm's bank accounts is transferred to the SRA. Then, the SRA or the intervention agent looks at the intervened firm's accounts to work out who the money belongs to. To claim your money you will need to contact the SRA. If the SRA cannot return money you are owed from the firm's bank accounts, or if they can only return part of the money, you can apply to the Compensation Fund for a grant. Your new lawyers may be able to assist
I was thinking of purchasing my friend’s property. Assuming we can agree a figure, what’s the best way to proceed? I hope to get a mortgage with Zephyr Mortgages. Is it possible to avoid using solicitors to save on the costs? My dad reckons back in the day he did a lot of it himself, just went into the land registry office and providing them with the info they needed himself
If you are getting a mortgage with Zephyr Mortgages involved you will need to appoint a solicitor on the Zephyr Mortgages conveyancing panel. We would not encourage you to both use the same solicitors' firm. There are clear conflict of interest issues and it's not going to make a huge difference to the speed of the overall process. So as not to hold things us you should pass on your solicitors details to Zephyr Mortgages. Feel free to use our search tool to look for a licensed conveyancer or solicitor on the Zephyr Mortgages conveyancing panel.
Completion of my purchase has taken place with a mortgage from Zephyr Mortgages. Conveyancing was a necessary evil but I feel I should register my dissatisfaction about Zephyr Mortgages. How does one go about formally complaining?
Most lenders have complaints procedures. Your first point of contact should be one of the Zephyr Mortgages branches or the Customer Services Department at Zephyr Mortgages head office. In most cases complaints to Zephyr Mortgages are resolved very quickly. However if you are not satisfied that the matter is resolved you can write to the
Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR who will take matters further.
I am due to exchange contracts on my flat. I had a double glazing fitted in month 2010 but did not receive a FENSA certificate or Building Regulation Certificate. My buyer's lender, Zephyr Mortgages are being pedantic. The solicitor who is on the Zephyr Mortgages conveyancing panel is happy to accept ‘lack of building regulation’ insurance but Zephyr Mortgages are requiring a building regulation certificate. Why do Zephyr Mortgages have a conveyancing panel of they don’t accept advice from them?
It is probably the case that Zephyr Mortgages have referred the matter to their valuer. The reason why Zephyr Mortgages may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.