West Bromwich Building Society Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the West Bromwich Building Society Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the West Bromwich Building Society Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. It is supported by PI insurers. It is a unique risk management tool.

This system assists the way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with alerts on West Bromwich Building Society’s changes. Even though using the software is not a prerequisite for West Bromwich Building Society , demonstrating you can stay up to date with West Bromwich Building Society’s Handbook requirements is an excellent support to your application to their lender panel and, just as importantly, protect your firm’s panel status.

The software creates real-time alerts, automatically produces regulatory and CQS reports, and will increase your firm's efficiency. In addition it is user friendly, cost-effective and, for some firms, results in reduced PII premiums.

Find a Law Firm approved by West Bromwich Building Society

Mortgage companies often change their requirements. The BSA instructions from West Bromwich Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2010, West Bromwich Building Society has made 122 revisions or additions to sections of their version of the BSA Requirements.
That equates to a section change every 22.4 days. In total, 42% of the sections of the BSA Requirements for West Bromwich Building Society have been changed since 26/1/2010.

To find out more about lender panel compliance,

West Bromwich Building Society Conveyancing Panel : Questions and Answers from members of the public

A conveyancer I had intended to instruct on a remortgage said he would charge more if my lender is because of their difficult processes! Will I regret using West Bromwich Building Society? Any comments will be appreciated
West Bromwich Building Society conveyancing requirements for their panel are no better or no more complicated than most lenders. It is the case now the CML Handbook, the "bible" used by solicitors to establish lender requirements, is different for each lender. It is not clear if your lawyer is on the West Bromwich Building Society conveyancing panel. If they are not, this does add further risk of delay as West Bromwich Building Society will appoint their own solicitors to look after their interest.
Our lawyer has discovered a legal deficiency with the lease for the property we are purchasing. The other side have suggested defective title insurance as a workaround. We are happy with insurance and will pay for it. Our solicitor says that as he is on the West Bromwich Building Society conveyancing panel he must be satisfied that the lender is happy with this solution. Are we the client or is West Bromwich Building Society?
The short answer to your last question is that, notwithstanding the potential for a conflict of interest, you and West Bromwich Building Society are the client. A precondition to being on the West Bromwich Building Society approved panel is to comply with the CML Handbook requirements (last updated for this lender on West Bromwich Building Society). The CML Handbook conditions require your lawyer to disclose issues such as defects will the lease so that West Bromwich Building Society can be afforded the opportunity to check with their valuer as to the extent that the value of the property is affected . Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for you.
How up to date is your database of lawyers on the West Bromwich Building Society conveyancing panel? Do West Bromwich Building Society send you an updated list?
The firms themselves provide us confirmation that they are on the West Bromwich Building Society conveyancing panel as opposed to being supplied with a list from West Bromwich Building Society directly.
The firm that just started acting on my house acquisition in Manchester has suddenly shut down. I chose them because I had to have a lawyer on the West Bromwich Building Society conveyancing panel and my family lawyer was not. I paid them £200 on account. What should be my next steps?
Assuming that you have an Estate Agent in the equation then inform them straight away so that they can let the sellers know that there may be a slight delay due to reasons beyond your control. Most sellers would be sympathetic and urge their lawyer to send a new set of papers to your new solicitors. You will need to appoint new lawyers that are on the West Bromwich Building Society conveyancing panel and notify the lender. If you have paid over any money it will hopefully be held by the SRA as money in an intervened firm's bank accounts is transferred to the SRA. Then, the SRA or the intervention agent looks at the intervened firm's accounts to work out who the money belongs to. To claim your money you will need to contact the SRA. If the SRA cannot return money you are owed from the firm's bank accounts, or if they can only return part of the money, you can apply to the Compensation Fund for a grant. Your new lawyers should be in a position to help
Is it the case that all conveyancing lawyers on the West Bromwich Building Society conveyancing panel work on a no sale no fee basis?
There is generally no requirements by lenders for their firms to operate on a no-sale-no-fee basis. There a small number of lenders who operate a very restricted conveyancing panel managed by a third party company (often termed in the industry as a ‘gatekeeper’). That third party may impose certain conditions such as non-sale-no fee on the panel firms. If you require this as a condition of your conveyancing then you should check with the conveyancing firm that this is part of their service
Why might a lender such as West Bromwich Building Society withdraw a mortgage offer?
Lenders such as West Bromwich Building Society can withdraw their mortgage offer although this is unusual. should West Bromwich Building Society withdraw their offer they may or may not inform you or the lawyer as to the reasons why. There are various possible reasons but here are a number of examples:
  • Where information comes to West Bromwich Building Society ‘s attention regarding the customers or the security that they were not aware of prior to offer that affects their original decision to lend
  • West Bromwich Building Society may amend or withdraw an offer if the West Bromwich Building Society conveyancing panel solicitor is unable to confirm compliance with any of the conditions of the mortgage offer or if any of the terms of the mortgage offer cannot be satisfied
  • A cashback to the buyer, or | part of the price includes a non-cash incentive to the buyer (eg paid stamp duty land tax),or | any indirect incentive (cash or non cash) or rental guarantee, of which the lender was previously unaware
  • Where to proceed with the Mortgage offer would be unlawful
  • Following advice from the property assessor on their lender panel or If the lender has doubts about the effectiveness of the valuation as a result of subsequent events or information received post valuation but pre completion
I can not work out if my mortgage offer requires a lease extension . I have called into my local branch West Bromwich Building Society on numerous occasions and was told they are content with the situation and they would lend. My solicitor - who is on the West Bromwich Building Society conveyancing panel- telephoned and was told not they would not lend in accordance with their CML Handbook minimum lease term requirements. I simply dont know who is right
As long as the conveyancer is on the West Bromwich Building Society panel she or he must comply with the CML Handbook requirements for West Bromwich Building Society. Unless your lawyer obtains specific confirmation in writing that West Bromwich Building Society will go ahead your lawyer has no choice but to refrain from exchanging contract and committing you to the purchase. We would suggest that you ask West Bromwich Building Society to contact your lawyer in writing confirming that they will accept the remaining number of years left on the lease.