Virgin Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the CML and professional indemnity insures. COMPLETIONmonitor is a unique risk mitigation tool.

This software is the only way you can demonstrate to lender panels that you are, and can remain fully compliant with their requirements, with alerts on Virgin’s changes. Even though using COMPLETIONmonitor is not a condition for acceptance on the Virgin panel, demonstrating you can stay up to date with Virgin’s Handbook requirements is an excellent support to your application to their lender panel and, just as importantly, safeguard your firm’s panel status.

COMPLETIONmonitor generates real-time alerts, automatically produces SRA and CQS reports, and will enhance your firm's efficiency. In addition it is user friendly, cost-effective and, for many firms, results in reduced PII premiums.

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Mortgage companies often change their requirements. The UK Finance Lenders’ Handbook requirements from Virgin are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Virgin has made 1003 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 2.7 days. In total, 85% of the sections of P2 of the UK Finance Lenders’ Handbook for Virgin have been changed since 15/12/2008.

To find out more about lender panel compliance,

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FAQs : The Virgin Conveyancing Panel from members of the public

We are buying a 3 bedroom apartment in Newcastle with a mortgage from Virgin. We have a solicitor but Virgin says she’s not on their "panel". It seems we have little choice but to instruct one of the Virgin panel solicitors or keep our solicitor and pay for one of their panel ones to represent them. We feel as though this is unjust; Can we not simply insist that Virgin use our lawyer?
Unfortunately,no. The mortgage offered to you is subject to its terms and conditions, one of which will be that lawyers will on the Virgin conveyancing panel. Until recently, most lenders had large numbers of law firms on their panels: a borrower could choose one for themselves, as long as it was on the lender's panel. The lender would then simply instruct the borrower's lawyers to act for the lender, too. You can use your lender's panel lawyers or you could borrow from another lender which does not restrict your choice. Another option that might be available is for your lawyer to apply to be on the conveyancing panel for Virgin
We are getting closer to an exchange and my parents having sent the 10% deposit to my lawyer. I am now advised that as the deposit has not come from me my lawyer needs to disclose this to my lender Virgin. I am advised that, being on the Virgin conveyancing panel and acting on their behalf he must inform Virgin if the balance of the mortgage advance is not just from me. I informed the bank about my parent’s contribution when I applied for the home loan so is it really necessary for him to raise this?
Your lawyer is obliged to check with Virgin to make sure that they are aware that the balance of the purchase price is not from your own funds. Your solicitor can only report this to Virgin if you agree, failing which, your lawyer must cease to continue acting.
How do I find a local solicitor on the Virgin conveyancing panel? I have a car and am prepared to travel up to 25 kilometers to meet the conveyancer.
You can use the find a conveyancing panel tool on this website. Please choose the lender and your location and you will see a number of lawyer located nearest you. Alternatively you can type in the name of your proposed law firm and see if they are listed as being on the Virgin solicitor panel.
I am attempting to get my ex-husband taken off the mortgage deeds. Can Virgin really insist on which solicitor I can or can not use?
You can use any solicitor you like but Virgin then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Virgin solicitors panel
We are getting a further advance on our mortgage from Virgin as we wish to carry out a loft conversion to our home. Do we need to appoint a solicitor on the Virgin conveyancing panel to deal with the legals?
Virgin do not ordinarily appoint firms on their conveyancing panel to deal with such a matter. If they did require any legal work then you would need to ensure that such a lawyer was on the Virgin list
We were going to get a DIP from Virgin this week so we know how much we could potentially offer as otherwise we are dependent on web based calculators (which aren't taking into account credit checks etc).Do the Virgin recommend a solicitor on the Virgin conveyancing panel, or is it better to go independently
You will need to appoint solicitors independently although you'll need to choose one on the Virgin conveyancing panel. The solicitor represents both you and the Virgin through the process.
I can not work out if my mortgage offer obliges me to make sure the lease term for the flat is extended prior to the completion date . I have called into my local branch Virgin on various occasions and was told they are content with the situation and they would lend. My solicitor - who is on the Virgin conveyancing panel- telephoned and was told not they would not lend in accordance with their CML Handbook minimum lease term requirements. Who do I believe?
As long as the conveyancer is on the Virgin panel she or he must comply with the CML Handbook requirements for Virgin. Unless your lawyer obtains specific confirmation in writing that Virgin will go ahead your lawyer has no choice but to refrain from exchanging contract and committing you to the purchase. We would suggest that you ask Virgin to contact your lawyer in writing confirming that they will accept the remaining number of years left on the lease.