RBS - Virgin One Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the CML and PI insurers. COMPLETIONmonitor is a unique risk management tool.

This software facilitates the way you can demonstrate to lender panels that you are, and can stay fully compliant with their requirements, with automatic updates on RBS - Virgin One’s changes. While utilising COMPLETIONmonitor is not a condition for being on the RBS - Virgin One panel, demonstrating you can remain up to date with RBS - Virgin One’s Handbook requirements is a helpful support to your panel application and, more importantly, safeguard your panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces COLP and CQS reports, and will enhance your firm's efficiency. It is also simply to use, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by RBS - Virgin One

Mortgage companies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from RBS - Virgin One are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, RBS - Virgin One has made 242 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 11.3 days. In total, 55% of the sections of P2 of the UK Finance Lenders’ Handbook for RBS - Virgin One have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
5.8.5 17/03/2020 CML
Leasehold Conveyancing : Freehold Reversion
The Royal Bank of Scotland plc Virgin One panel lawyers clarification as to whether they accept security which comprises one of two leasehold flats in a building where the borrower also owns the freehold reversion of the other flat and the other leaseholder owns the freehold reversion in the borrower's flat? If so, are there any specific requirements??
5.7.1a 02/12/2016 CML
Flying Freeholds
The Royal Bank of Scotland plc Virgin One approved lawyers clarification as to whether they lend on flying freeholds
5.7.1b 02/12/2016 CML
Freehold Flats
The Royal Bank of Scotland plc Virgin One panel lawyers clarification as to whether they lend on freehold flats
6.7.1 23/08/2016 CML
New Build Conveyancing
The Royal Bank of Scotland plc Virgin One approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
5.19.1 19/07/2016 CML
Shared Ownership and Shared Equity
Contact details at The Royal Bank of Scotland plc Virgin One for approved lawyers for lending on affordable housing, shared equity and shared ownership and where relevant The Royal Bank of Scotland plc Virgin One requirements.
10.2b 05/07/2016 CML
Mortgage Advance and Certificate of Title
What is the minimum number of days notice The Royal Bank of Scotland plc Virgin One require ahead of sending the mortgage advance?
6.7.1 12/02/2016 CML
New Build Conveyancing
The Royal Bank of Scotland plc Virgin One panel conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
6.7.1 17/11/2015 CML
New Build Conveyancing
The Royal Bank of Scotland plc Virgin One approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
6.7.1 25/08/2015 CML
New Build Conveyancing
The Royal Bank of Scotland plc Virgin One panel conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
6.7.4 13/01/2015 CML
New Build Conveyancing
The Royal Bank of Scotland plc Virgin One approved conveyancer requirements for New Build Conveyancing : will the The Royal Bank of Scotland plc Virgin One proceed if the property does not have the benefit of a new home warranty scheme

Last update 09/04/2020

Frequently asked questions relating to the RBS - Virgin One Conveyancing Panel from members of the public

I appointed a firm of solicitors to carry out on my house purchase 4 weeks ago having applied for a mortgage with RBS - Virgin One. The firm reassured me that they are on RBS - Virgin One conveyancing panel and advised me their panel number. RBS - Virgin One then ,via my broker advised that their panel number was dormant and would need to be reactivated. What happens next? Do I instruct a different law firm currently on the approved panel for RBS - Virgin One?
You may be very frustrated with the lawyer but if it only go take a few more days they it may be worth waiting as, depending on how far progressed you are you may end up delaying the transaction by a number of weeks if you need to replace your solicitor You may wish to enlist the help of your broker to check with the RBS - Virgin One as to the time frame to get your lawyer reinstated on the panel once again.
My fiance and I intend to remortgage our maisonette with RBS - Virgin One. We have a son 18 who lives with us. The solicitor on the RBS - Virgin One conveyancing panel has asked us to disclose anyone over the age of 17 other than ourselves who lives in the flat. The solicitor has now sent a form for our son to sign, waiving any legal rights in the event that the flat is repossessed. I have a couple of questions (1) Is this document specific to the RBS - Virgin One conveyancing panel as he did not need to sign this form when we bought 3 years ago (2) Does our son by signing this giving up his rights to inherit the property?
On the face of it your lawyer has done nothing wrong as it is established procedure for any occupier who is aged 17 or over to sign the necessary Consent Form, which is purely to state that any rights he has in the property are postponed and secondary to RBS - Virgin One .This is solely used to protect the RBS - Virgin One if the property were re-possessed so that in such circumstances, your son would be legally obliged to leave.

It does not impact your son’s right to inherit the apartment. Please note that if your son were to inherit and the mortgage in favour of RBS - Virgin One had not been discharged, he would be liable to take over the loan or pay it off, but other than that, there is nothing stopping him from keeping the property in accordance with your will or the rules of intestacy.

Whilst your website is a good idea there are many lawyers listed near London on the RBS - Virgin One conveyancing panel. Can you recommend a specific firm on the conveyancing panel for RBS - Virgin One ?
We do not recommend specific firms as the right firm for you depends on where your priorities lie. For example you may require a local firm with local knowledge or you might be looking for the low cost conveyancing. Before you appoint your lawyer we advise you to speak to two or three of the firms listed to gain comfort as to which one is right for you..
I was due to complete on my first house two days ago. My lawyer’s firm is on the RBS - Virgin One conveyancing panel but has changed address in the past couple of months and had not informed RBS - Virgin One of their new address. RBS - Virgin One has locked down the release of mortgage funds as the information from the solicitors isn't correct.
This is as unusual as it is unlucky. Most lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local RBS - Virgin One branch or your mortgage broker to see if they can assist.
How can we tell if a solicitor on the RBS - Virgin One panel is any good?
obtaining recommendations is a sensible starting point. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always advise that you speak with the lawyer conducting your transaction
I currently have a mortgage with with RBS - Virgin One. Conveyancing has been completed a year ago. Should I wish to rent out the flat and do not currently have a buy-to-let mortgage do I need to remortgage to a buy-to-let mortgage or inform RBS - Virgin One?
Your original mortgage agreement with RBS - Virgin One will provide that you need their approval prior to renting your property as this is likely to be a breach of RBS - Virgin One’s mortgage conditions. It may be that RBS - Virgin One will permit you to let out your former home without needing to switch to a buy-to-let mortgage but some lenders will add a surcharge to your mortgage rate to reflect the higher risk. You should contact RBS - Virgin One directly. You need not do this via a RBS - Virgin One conveyancing panel lawyer.
I am selling my apartment. I had a double glazing fitted in month 2010 but did not receive a FENSA certificate or Building Regulation Certificate. My purchaser’s lender, RBS - Virgin One are being difficult. The solicitor who is on the RBS - Virgin One conveyancing panel is happy to accept ‘lack of building regulation’ insurance but RBS - Virgin One are insisting on a building regulation certificate. Why do RBS - Virgin One have a conveyancing panel of they don’t accept advice from them?
It is probably the case that RBS - Virgin One have referred the matter to their valuer. The reason why RBS - Virgin One may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.