About Lexure Contact us

RBS - Virgin One Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

Card image cap
How can my firm apply to be on the RBS - Virgin One Conveyancing Panel?
Check your firm’s panel Status
Card image cap
How can my firm be reinstated onto the RBS - Virgin One Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk management tool.

This system facilitates the way you can demonstrate to lender panels that you are, and can remain fully compliant with their instructions, with automatic updates on RBS - Virgin One’s changes. Even though utilising the tool is not a condition for acceptance on the RBS - Virgin One panel, demonstrating you can remain up to date with RBS - Virgin One’s Handbook requirements is a helpful support to your panel application and, more importantly, protect your firm’s panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces regulatory and CQS reports, and will enhance your firm's efficiency. In addition it is user friendly, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by RBS - Virgin One

Mortgage companies often change their requirements. The UK Finance Lenders’ Handbook requirements from RBS - Virgin One are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, RBS - Virgin One has made 285 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 9.6 days. In total, 57% of the sections of P2 of the UK Finance Lenders’ Handbook for RBS - Virgin One have been changed since 15/12/2008.

To find out more about lender panel compliance,
Book a Personalised Demo

FAQs for the RBS - Virgin One Conveyancing Panel from members of the public

The solicitor my fiance and I had intended to instruct on a purchase said he will levy higher legal fees if my mortgage is with RBS - Virgin One due to their difficult processes! Am I likely to be frustrated using RBS - Virgin One? Any comments will be appreciated
RBS - Virgin One conveyancing requirements for their panel are no better or no more complicated than most lenders. It is the case now the CML Handbook, the "bible" used by solicitors to establish lender requirements, is different for each lender. It is not clear if your lawyer is on the RBS - Virgin One conveyancing panel. If they are not, this does add further risk of delay as RBS - Virgin One will appoint their own solicitors to look after their interest.
can you help? My conveyancer is assuring me that she is duty-bound to conduct a Local Authority search because the firm are on the RBS - Virgin One solicitor panel. Is my lawyer correct?
Unfortunately both you and your lawyer have little choice here. As you are taking a mortgage with RBS - Virgin One your lawyer has to comply with their conditions as set out in their version of the CML Conveyancing Handbook. Your lawyer would have previously signed the Terms and Conditions of RBS - Virgin One’s conveyancing panel appointment which obliges them to follow the CML Handbook requirements last updated RBS - Virgin One. even if you were a cash buyer you would be ill advised not to carry out a local authority search.
I require the services of a RBS - Virgin One panel solicitor in Belfast. Can you assist?
Unfortunately it’s not apparent why you need a RBS - Virgin One panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to RBS - Virgin One to find out which solicitors in RBS - Virgin One are on their panel. If you do find such a firm not listed please direct them to our site to list. At a fee of one pound per month it is not expensive to register on the site
I am buying a garden flat and getting a mortgage with RBS - Virgin One. Conveyancing solicitors are said to be ‘a necessary evil’ but can I do it myself?
Leaving aside the complexities and merits of DIY conveyancing you will have to appoint a solicitor on the RBS - Virgin One conveyancing panel to look after their interests. Most people therefore find it easier to let the solicitor act for them and the lender. Furthermore there is minimal cost savings to made in you doing to conveyancing for yourself and another lawyer conducting the conveyancing for the lender. Please feel free to use the search tool to find a lawyer on the RBS - Virgin One conveyancing panel in your location.
Can you point me to a directory of RBS - Virgin One panel solicitors on the Building Society Association’s Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
We have agreed to purchase a house.One unusual aspect is that the roof has a solar panel. RBS - Virgin One have issued a mortgage offer so presumably this is not a concern to them. Why is my solicitor raising questions about the panel?
Given that your lender is RBS - Virgin One your lawyer must to check the RBS - Virgin One conveyancing instructions contained in the Part of CML Handbook for RBS - Virgin One . The CML Handbook contains minimum requirements for solar panel roof-space leases, and solicitors are required to report to RBS - Virgin One where a lease does not meet these requirements. The requirements relate to the installation of panels on properties in England and Wales. Requirements for Scotland are due in the near future.
At last I have had an offer on an apartment accepted, but there is a chain. The vendors have offered on somewhere, but not been accepted yet, and have viewings of other properties in the pipeline. My conveyancing solicitor has been instructed. What should be my next step? At what point should I appy for the mortgage with RBS - Virgin One?
It is usual to have concerns where there is a chain as you are unlikely to want to be too out of pocket too early (mortgage application is approx £1k, then survey/valuation, conveyancing search costs, etc). First you should check that your solicitor is on the RBS - Virgin One conveyancing panel. As to the next stages this very much depends on the circumstances of your case, desire for this property and on the state of the market. In a hot mortgage some buyers would pally for the mortgage with RBS - Virgin One and pay for the valuation and only if it comes back ok would they pay their solicitor to press on with searches.

Copyright © Lexsure Limited, 2025

Privacy