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RBS - Virgin One Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the RBS - Virgin One Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the RBS - Virgin One Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. It is supported by PI insurers. COMPLETIONmonitor is a unique risk management tool.

This system optimises the way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with automatic updates on RBS - Virgin One’s changes. While utilising this technology is not a condition for being on the RBS - Virgin One panel, demonstrating you can stay up to date with RBS - Virgin One’s Handbook requirements is an excellent support to your application to their lender panel and, just as importantly, protect your panel standing.

The software generates real-time alerts, automatically produces compliance and CQS reports, and will enhance your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, leads to a PII saving.

Find a Law Firm approved by RBS - Virgin One

Mortgage companies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from RBS - Virgin One are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, RBS - Virgin One has made 285 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 9.6 days. In total, 57% of the sections of P2 of the UK Finance Lenders’ Handbook for RBS - Virgin One have been changed since 15/12/2008.

To find out more about lender panel compliance,
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Q and A’s regarding the RBS - Virgin One Solicitor Panel from members of the public

My partner and I are novices when it comes to buying a property. Within the 48 hours our property lawyer has forwarded the sale agreement to sign with a detailed report with a view to exchanging next week. RBS - Virgin One have this evening contacted us to advise us that they have now hit a problem as our conveyancer is not on their approved list of lawyers. Please explain?
If you are buying a property with the assistance of a mortgage it is usual for the purchaser's solicitors to also act for the purchaser's lender.

In order to act for a bank or building society a law firm has to be on that lender's conveyancing panel. An application has to be made by the law firm to the lender to become a member of the lender's panel and there are increasingly strict criteria which the firm has to satisfy and indeed some lenders now require their panel members to be part of the Law Society’s Conveyancing Accreditation Scheme. Your solicitors should contact RBS - Virgin One and see if they can apply for membership of the RBS - Virgin One conveyancing panel, but if that is not viable RBS - Virgin One will instruct their own solicitors to act. You don't have to instruct a firm on the RBS - Virgin One conveyancing panel as you are at liberty to use your preferred lawyers, in which case your legal fees may increase, and it may delay matters as you are adding another lawyer into the mix.

We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company RBS - Virgin One will not agree to this. Why was RBS - Virgin One even consulted?
Your lawyer being on the RBS - Virgin One conveyancing panel is duty bound to inform RBS - Virgin One of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to RBS - Virgin One then they would have to discontinue acting for you and RBS - Virgin One.
I require the services of a RBS - Virgin One panel solicitor in Inverness. Could you help me?
It is not clear why you need a RBS - Virgin One panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to RBS - Virgin One to find out which solicitors in RBS - Virgin One are on their panel. If you do find such a firm not listed please direct them to our site to list. At a fee of one pound per month it is not expensive to register on the site
I am considering applying for a RBS - Virgin One mortgage for purchase of a new build (under development) with 65 per cent LTV. Is it compulsory to choose a solicitor on the conveyancing panel for RBS - Virgin One?
There is nothing to stop you using your solicitor but RBS - Virgin One will insist on their interests being represented by a firm on their conveyancing panel. There is greater potential for delays and confusion with an additional lawyer added to the mix, and it will undoubtedly be more expensive too.
When it comes to mortgage companies such as RBS - Virgin One do solicitors have to be pay a fee to be on the list of approved solicitors?
We are not aware of any lender fees to be on their panel although some do charge an administration charge to deal with the processing of the conveyancing panel application.
Do most banks operate their own panel of solicitors?
Many lenders do operate a restricted conveyancing panel but a lot of lenders allow any solicitors to join their panel so long as they meet their criteria. Each lender sets their own criteria. For example the RBS - Virgin One conveyancing panel requirements are different to RBS - Virgin One’s conveyancing panel requirements.
After shopping around on the internet I have found a solicitor having checked that they are on the RBS - Virgin One conveyancing panel. Does my lawyer arrange the survey of the property? Or Having read lots of house buying,I note that it is considered advisable to get your house surveyed prior to buying it. When I asked my solicitor - who is on the RBS - Virgin One conveyancing panel - on this she said they don't do this and I need to contract an independent surveyor. Is that normal?
RBS - Virgin One will need an independent valuation of the property. Your lawyer will not arrange this. Usually RBS - Virgin One will appoint their own surveyor to do this, and you will have to pay for it. Remember that this is a valuation for mortgage purposes and not a survey. You may wish to consider appointing your own surveyor to carry out a survey or prepare a home buyers report on the property. It is up to you to satisfy yourself that the property is structurally sound before you buy it. If the survey or report reveals that building work is needed, you should tell your solicitor. You may wish to renegotiate with the seller. or Your lawyer will not organise the survey but they may be able to put you in touch with a local one that they recommend. RICS offers a find a surveyor service (just google it) where you can search for a qualified surveyor by postcode. As you are getting a mortgage with RBS - Virgin One you could contact your them to see if they have a list of approved surveyors.

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