RBS - Virgin One Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. Supported by the CML and professional indemnity insures. It is a unique risk management tool.

This system is the only way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with automatic updates on RBS - Virgin One’s changes. While utilising COMPLETIONmonitor is not a prerequisite for RBS - Virgin One , demonstrating you can remain up to date with RBS - Virgin One’s Handbook requirements is a helpful support to your panel application and, just as importantly, safeguard your panel standing.

COMPLETIONmonitor generates real-time alerts, automatically produces COLP and CQS reports, and will improve your firm's efficiency. It is also user friendly, cost-effective and, for many firms, results in a PII saving.

Find a Law Firm approved by RBS - Virgin One

Banks and building societies often change their requirements. The UK Finance Lenders’ Handbook requirements from RBS - Virgin One are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, RBS - Virgin One has made 239 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 11.4 days. In total, 54% of the sections of P2 of the UK Finance Lenders’ Handbook for RBS - Virgin One have been changed since 15/12/2008.

To find out more about lender panel compliance,

Book a Personalised Demo

Recent Changes Include

# Date Assoc. Changes Related To
6.7.1 10/10/2019 CML
5.7.1a 02/12/2016 CML Flying Freehold Indemnity Insurance
6.7.1 23/08/2016 CML
16.3.1 31/05/2016 CML
6.7.1 25/08/2015 CML
6.14.1a 01/12/2014 CML
6.14.1b 01/12/2014 CML
6.14.1c 01/12/2014 CML
6.14.1 01/12/2014 CML
3.1.5 01/12/2014 CML

Last update 11/11/2019

RBS - Virgin One Conveyancing Panel Example Support Desk Enquires from members of the public

My mortgage broker has asked me for my lawyer’ panel reference for the RBS - Virgin One conveyancing panel. Can you suggest how I obtain this. I have tried my local RBS - Virgin One branch but they have not responded to me.
You are best placed to get this information from your conveyancing lawyer. They should have a central record lender panel numbers including the RBS - Virgin One panel reference.
Our nephew is about to exchange on a newly built flat with a home loan from RBS - Virgin One. His solicitor has advised him of a delay in receiving the ‘Disclosure of Incentive Form’. What is this document - I have never come across this before?
The document is intended to provide information to the main parties involved in the transaction. Therefore, it will be provided to your son’s lawyer who should be on the RBS - Virgin One conveyancing panel as a standard part of the process, and to the valuer when requested.

The Developer will be required to start the process by downloading the form and completing it.

The form will therefore need to be available for the valuer at the time of his or her site visit. The form should be sent to the RBS - Virgin One conveyancing panel solicitor as early as possible, in order to avoid any last minute delays, and no later than at exchange of contracts.

I have been looking for online conveyancing estimates. Can I be confident that all the firms that are identified on your website are on the RBS - Virgin One conveyancing panel?
The law firms on our directory have advised us that they are on the RBS - Virgin One panel and agreed to advise us to take down their listing in the event of removal off of the RBS - Virgin One panel. To date we have not been informed by either a lender or a member of the public that the data about a specific firm being on the RBS - Virgin One conveyancing panel is incorrect.
I am purchasing a garden flat and getting a mortgage with RBS - Virgin One. How practical is it for me to do the conveyancing?
Leaving aside the complexities and merits of DIY conveyancing you will have to appoint a solicitor on the RBS - Virgin One conveyancing panel to look after their interests. Most people therefore find it easier to let the solicitor act for them and the lender. Furthermore there is minimal cost savings to made in you doing to conveyancing for yourself and another lawyer conducting the conveyancing for the lender. Please feel free to use the search tool to find a lawyer on the RBS - Virgin One conveyancing panel in your location.
We are getting a further advance on our mortgage from RBS - Virgin One as we wish to carry out a loft conversion to our home. Do we need to appoint a solicitor on the RBS - Virgin One conveyancing panel to deal with the legals?
RBS - Virgin One would not normally appoint firms on their conveyancing panel to deal with such a matter. If they did require any legal work then you would need to ensure that such a lawyer was on the RBS - Virgin One panel
Planning on purchasing a house with a mortgage with RBS - Virgin One. I have received an online quote from a licensed conveyancer, which states: "There will be no charge for dealing with the Lender if you are obtaining a mortgage". I take this to mean that there will be no additional fee if the solicitor is on the RBS - Virgin One conveyancing panel. I wanted to make sure it means there will be no additional fees for dealing with the mortgage.
They are simply saying that the cost for acting for the lender is included in the fee being quoted. It is worth you checking that they are on the RBS - Virgin One conveyancing panel
After shopping around on the internet I have found a solicitor having checked that they are on the RBS - Virgin One conveyancing panel. Does my lawyer arrange the survey of the property? Or Having read lots of house buying,I note that they all recommend that you should get your house surveyed prior to buying it. When I asked my solicitor - who is on the RBS - Virgin One conveyancing panel - on this she said they don't do this and I need to contract an independent surveyor. is that correct?
RBS - Virgin One will need an independent valuation of the property. Your lawyer will not arrange this. Usually RBS - Virgin One will appoint their own surveyor to do this, and you will have to pay for it. Remember that this is a valuation for mortgage purposes and not a survey. You may wish to consider appointing your own surveyor to carry out a survey or prepare a home buyers report on the property. It is up to you to satisfy yourself that the property is structurally sound before you buy it. If the survey or report reveals that building work is needed, you should tell your solicitor. You may wish to renegotiate with the seller. or Your lawyer will not organise the survey but they may be able to put you in touch with a local one that they recommend. RICS offers a find a surveyor service (just google it) where you can search for a qualified surveyor by postcode. As you are getting a mortgage with RBS - Virgin One you could contact your them to see if they have a list of approved surveyors.