Ulster Bank Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. Supported by the Council of Mortgage Lenders and professional indemnity insures. It is a unique risk mitigation tool.

This system optimises the way you can demonstrate to lender panels that you are, and can remain fully compliant with their instructions, with automatic updates on Ulster Bank’s changes. Notwithstanding that utilising the tool is not a prerequisite for Ulster Bank , demonstrating you can stay up to date with Ulster Bank’s Handbook requirements is an excellent support to your application to their lender panel and, more importantly, safeguard your panel standing.

COMPLETIONmonitor creates real-time alerts, automatically produces SRA and CQS reports, and will enhance your firm's efficiency. In addition it is user friendly, cost-effective and, for some firms, leads to a PII saving.

Find a Law Firm approved by Ulster Bank

Banks and building societies often vary their requirements. The UK Finance Lenders’ Handbook requirements from Ulster Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Ulster Bank has made 183 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 14.9 days. In total, 43% of the sections of P2 of the UK Finance Lenders’ Handbook for Ulster Bank have been changed since 15/12/2008.

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Recent Changes Include

# Date Assoc. Changes Related To
5.13.1 07/12/2018 CML Insolvency Act Indemnity Insurance Deed of Gift Indemnity Insurance
4.5b 05/09/2018 CML
6.4.4 05/09/2018 CML
3.2.3 03/09/2018 CML
6.14.1 30/11/2015 CML
3.1.6 01/12/2014 CML
6.14.4 01/12/2014 CML
6.14.1 01/12/2014 CML
17.2.1b 12/07/2013 CML
6.7.1 02/10/2012 CML

Last update 07/01/2019

Ulster Bank Solicitor Panel Sample Enquires to our Call Center from members of the public

I have been advised by my broker that I have to pay Ulster Bank fees should I instruct my family lawyer. How good are the Ulster Bank conveyancing panel solicitors? I'm happy to use any solicitor in the country TBH provided that they are good and not exorbitantly priced. Would you recommend a specific law firm on the Ulster Bank panel?
Ulster Bank’s conveyancing panel is substantial so your best bet is just to check with the firms you are getting quotes from that they are on the panel. You can search by postcode on the search tool on this site to find solicitors that Ulster Bank will allow to act for them.
I am due to complete my purchase next Friday. I have now been asked to send a copy of my building insurance schedule by my solicitor as as he informs me that he is duty bound to validate that it is in order for Ulster Bank. What risks do Ulster Bank expect the insurance to cover?
All property lawyers on the Ulster Bank conveyancing panel would need to check that the following risks are covered fire; lightning; aircraft; explosion; earthquake; storm; flood; escape of water or oil; riot; malicious damage; theft or attempted theft; falling trees and branches and aerials; subsidence; heave;landslip;collision;accidental damage to underground services;professional fees, demolition and site clearance costs; and public liability to anyone else. There are some other issues such as the level of excess that are set out in Ulster Bank’s Part 2 requirements of the CML Handbook (last updated on Ulster Bank). Being on the Ulster Bank conveyancing panel your lawyer is expect to follow these requirements.
Are the lawyers identified as being on the Ulster Bank conveyancing panel, together with their details provided by Ulster Bank?
The law firm practices themselves provide us confirmation that they are on the Ulster Bank conveyancing panel as opposed to being supplied with a list from Ulster Bank directly.
I am attempting to get my ex-wife removed the mortgage deeds. Can Ulster Bank really insist on which solicitor I can or can not use?
You can use any solicitor you like but Ulster Bank then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Ulster Bank solicitors panel
When it comes to lenders such as Ulster Bank do solicitors have to be pay a fee to be on the conveyancing panel?
We are not aware of any lender fees to be on their panel although some do charge an administration charge to deal with the processing of the conveyancing panel application.
The for formalities of my remortgage has taken place with a mortgage from Ulster Bank. Conveyancing was satisfactory but I would like to complain about Ulster Bank. How do I make a complaint?
Most lenders have complaints procedures. Your first point of contact should be one of the Ulster Bank branches or the Customer Services Team at Ulster Bank head office. Ordinarily complaints to Ulster Bank are sorted out effectively and efficiently. However if you are not satisfied that the matter is resolved you can write to the Financial Ombudsman Service who will take matters further.
I am selling my flat. I had a double glazing fitted in month 6 but did not receive a FENSA certificate or Building Regulation Certificate. My purchaser’s lender, Ulster Bank are being problematic. The solicitor who is on the Ulster Bank conveyancing panel is recommending indemnity insurance as a solution but Ulster Bank are insisting on a building regulation certificate. Why do Ulster Bank have a conveyancing panel of they don’t accept advice from them?
It is probably the case that Ulster Bank have referred the matter to their valuer. The reason why Ulster Bank may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.