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TSB Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the TSB Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the TSB Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk management tool.

This software assists the way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with notifications given on TSB’s changes. While using the tool is not a prerequisite for TSB , demonstrating you can remain up to date with TSB’s Handbook requirements is an excellent support to your panel application and, just as importantly, protect your firm’s panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces COLP and CQS reports, and will enhance your firm's efficiency. It is also user friendly, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by TSB

Mortgage companies frequently change their requirements. The UK Finance Lenders’ Handbook requirements from TSB are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, TSB has made 692 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 3.9 days. In total, 24% of the sections of P2 of the UK Finance Lenders’ Handbook for TSB have been changed since 15/12/2008.

To find out more about lender panel compliance,
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Common questions asked concerning the TSB Solicitor Panel from members of the public

My financial adviser has informed me that I have to pay TSB fees if I use my own solicitor. How good are the TSB conveyancing panel solicitors? I dont care which law firm I use as long as they're good and not exorbitantly priced. Would you recommend a specific law firm on the TSB panel?
TSB’s conveyancing panel is substantial so your best bet is just to check with the firms you are getting quotes from whether they are on it. You can search by postcode on the search tool on this site to find solicitors that TSB will allow to act for them.
My lawyer has discovered an inconsistency between the information in TSB’s valuation report and what is in the conveyancing documents. My solicitor has advised that as he is on the TSB conveyancing panel he needs to ensure that the lender is happy with this discrepancy and is still content to lend. Is my conveyancer’s approach correct?
A precondition to being on the TSB approved panel is to comply with the CML Handbook requirements (last updated for this lender on TSB) which do require that your lawyer disclose any incorrect assumptions in the lender’s valuation report and the legal papers. Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for both parties.
Whilst your website is a good idea there are many lawyers listed near Manchester on the TSB conveyancing panel. Can you recommend a specific firm on the conveyancing panel for TSB ?
We are not in the business of recommending one firm above another as the right firm for you depends on where your priorities lie. For example you may require a local firm with local knowledge or you might be looking for the low cost conveyancing. Before you appoint your lawyer we advise you to speak to two or three of the firms listed to gain comfort as to which one is right for you..
I would like to get my former partner removed the mortgage deeds. Can TSB really insist on which solicitor I can or can not use?
You can use any solicitor you like but TSB then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the TSB solicitors panel
Can I be sure that the solicitor on the TSB panel is any good?
Getting recommendations is a sensible start. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always advise that you speak with the lawyer carrying out your transaction
We expect to receive a DIP from TSB this week so we can work out what to offer on a property we like as otherwise we are dependent on web based calculators (which aren't taking into account credit checks etc).Do the TSB recommend a solicitor on the TSB conveyancing panel, or is it better to go independently
You will need to appoint solicitors independently although you'll need to choose one on the TSB conveyancing panel. The solicitor represents both you and the TSB through the process.
I currently have a mortgage with with TSB. Conveyancing has been completed some time ago. In the event that I decide to rent out the flat and do not currently have a buy-to-let mortgage do I need to remortgage to a BTL mortgage or inform TSB?
TSB must be informed of your intention before renting your property as this is likely to be a breach of TSB’s mortgage conditions. In many cases banks or building societies will allow you to rent out your former home without needing to switch to a buy-to-let mortgage but some lenders will add a surcharge to your mortgage rate to reflect the higher risk. You should contact TSB directly. It should not be necessary to do this via a TSB conveyancing panel solicitor.

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