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TSB Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the TSB Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the TSB Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. It is supported by PI insurers such as AmTrust. It is a unique risk management tool.

This system facilitates the way you can prove to lender panels that you are, and can stay fully compliant with their requirements, with automatic updates on TSB’s changes. Even though utilising this technology is not a prerequisite for TSB , demonstrating you can stay up to date with TSB’s Handbook requirements is a helpful support to your panel application and, more importantly, protect your firm’s panel status.

The software generates real-time alerts, automatically produces regulatory and CQS reports, and will enhance your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, leads to a PII saving.

Find a Law Firm approved by TSB

Lenders frequently change their requirements. The UK Finance Lenders’ Handbook requirements from TSB are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, TSB has made 691 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 4.0 days. In total, 24% of the sections of P2 of the UK Finance Lenders’ Handbook for TSB have been changed since 15/12/2008.

To find out more about lender panel compliance,
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TSB Conveyancing Panel : Questions and Answers from members of the public

How easy is it to change a solicitor as I need to find one who is on the TSB conveyancing panel. How easy is it to change conveyancer?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company TSB will not agree to this. Why was TSB even consulted?
Your lawyer being on the TSB conveyancing panel is duty bound to inform TSB of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to TSB then they would have to discontinue acting for you and TSB.
I have been searching for conveyancing quotes online. Can I be confident that all the firms that are listed on your site are on the TSB conveyancing panel?
The law firms listed on our site have assured us via an online form that they are on the TSB panel and agreed to advise us to take down their listing in the event of removal off of the TSB panel. To date we have not been informed by either a lender or a member of the public that the data about a specific firm being on the TSB conveyancing panel is incorrect.
I would like to get my ex-wife taken off the mortgage deeds. Can TSB really tell me which solicitor I can or can not retain?
You can use any solicitor you like but TSB then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the TSB solicitors panel
Is the case that all CQS (Conveyancing Quality Scheme) solicitors on the TSB conveyancing panel?
It is true that some lenders now use the accreditation scheme as the starting point for Panel membership such as HSBC and Santander. The Law Society’s CQS membership however gives no guarantee to lender panel acceptance. That being said,the Council of Mortgage Lenders have indicated that it is likely to become a pre-requisite for firms wishing to join their approved list of firms.
Is there a list of TSB panel solicitors on the Building Society Association’s Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
I am currently in the process of buying my council flat. I have a mortgage offer with TSB. Conveyancing is new to me. Can I proceed without a solicitor easily? I think we can but we keep being told I should have one. Any advice?
It is not advisable proceed with a house purchase without a solicitor. The council's solicitor are not acting for you. You need a solicitor for a number reasons. One of which is to verify what plans the Council have for repairs and refurbishment for the next five years. Many leaseholders have been stung for contributions of thousands of pounds. In any event if you are getting a mortgage with TSB you will need to appoint a solicitor on the TSB conveyancing panel.

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