Topaz Finance Conveyancing Lender Panel Compliance Tool

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COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. Supported by the Council of Mortgage Lenders and PI insurers. COMPLETIONmonitor is a unique risk mitigation tool.

This software is the only way you can prove to lender panels that you are, and can stay fully compliant with their requirements, with automatic updates on Topaz Finance’s changes. Even though using COMPLETIONmonitor is not a condition for being on the Topaz Finance panel, demonstrating you can stay up to date with Topaz Finance’s Handbook requirements is a helpful support to your application to their lender panel and, just as importantly, protect your firm’s panel status.

The system generates real-time alerts, automatically produces regulatory and CQS reports, and will enhance your firm's efficiency. It is also user friendly, cost-effective and, for some firms, results in reduced PII premiums.

Find a Law Firm approved by Topaz Finance

Mortgage companies often change their requirements. The UK Finance Lenders’ Handbook requirements from Topaz Finance are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Topaz Finance has made 200 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 13.7 days. In total, 36% of the sections of P2 of the UK Finance Lenders’ Handbook for Topaz Finance have been changed since 15/12/2008.

To find out more about lender panel compliance,

Q and A’s regarding the Topaz Finance Solicitor Panel from members of the public

How easy is it to change a solicitor as I need to find one who is on the Topaz Finance conveyancing panel. How easy is it to change conveyancer?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company Topaz Finance will not agree to this. Why was Topaz Finance even consulted?
Your lawyer being on the Topaz Finance conveyancing panel is duty bound to inform Topaz Finance of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to Topaz Finance then they would have to discontinue acting for you and Topaz Finance.
Do all the licensed conveyancers and solicitor practices listed on your search have online case tracking as I understood that this was a condition of being on the Topaz Finance solicitor panel?
The Council of Mortgage Lenders or BSA do not require online case tracking. Some law firms operate such technology and some don't.
I am trying to get my former partner taken off the mortgage deeds. Can Topaz Finance really tell me which solicitor I can or can not instruct?
You can use any solicitor you like but Topaz Finance then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Topaz Finance solicitors panel
We have agreed to purchase a house.One unusual aspect is that the roof has a solar panel. Solicitors conducting should look into this right? Will my lender Topaz Finance be concerned
Given that your lender is Topaz Finance your lawyer must to check the Topaz Finance conveyancing instructions contained in the Part of CML Handbook for Topaz Finance . The CML Handbook contains minimum requirements for solar panel roof-space leases, and solicitors are required to report to Topaz Finance where a lease does not meet these requirements. The requirements relate to the installation of panels on properties in England and Wales. The CML are developing guidance for Northern Ireland and Scotland.
I recently had an offer accepted on a house. My mortgage broker suggested a solicitor I paid an upfront payment of 175. Soon after the conveyancers contacted me to say that they were not on the Topaz Finance conveyancing panel. Am I right in thinking that I should be due a refund?
You should be able to recover this from the law firm if they were not on the Topaz Finance panel. They should have asked at the outset which lender you were obtaining a mortgage with. An important lesson to readers of this site is to check that the lawyers are on the appropriate lender panel.
I had an offer accepted on an apartment on the 6th January 2014, valuation was booked 3 days later, all came back fine. Property lawyer instructed, so the only thing outstanding was my mortgage offer. Having made daily calls to Topaz Finance and chasing them on my offer I have now been told that my offer will not be issued unless the lawyer is on the Topaz Finance conveyancing panel. Can the lender hold off the offer?
Mortgage companies tend not to not issue an offer until they have details of a lawyer on their panel. It can take a few weeks for Topaz Finance to deal with your lawyers application to be on the Topaz Finance conveyancing panel. There's no guarantee that your solicitors will be accepted.

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