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Topaz Finance Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Topaz Finance Conveyancing Panel?
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How can my firm be reinstated onto the Topaz Finance Conveyancing Panel?
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COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers such as AmTrust. It is a unique risk management tool.

This system facilitates the way you can demonstrate to lender panels that you are, and can stay fully compliant with their requirements, with automatic updates on Topaz Finance’s changes. While utilising the tool is not a prerequisite for Topaz Finance , demonstrating you can stay up to date with Topaz Finance’s Handbook requirements is an excellent support to your application to their lender panel and, more importantly, safeguard your panel standing.

COMPLETIONmonitor creates real-time alerts, automatically produces compliance and CQS reports, and will increase your firm's efficiency. It is also user friendly, cost-effective and, for some firms, leads to a PII saving.

Find a Law Firm approved by Topaz Finance

Banks and building societies often change their requirements. The UK Finance Lenders’ Handbook requirements from Topaz Finance are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Topaz Finance has made 321 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 8.5 days. In total, 37% of the sections of P2 of the UK Finance Lenders’ Handbook for Topaz Finance have been changed since 15/12/2008.

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Examples of recent questions relating to the Topaz Finance Conveyancing Panel from members of the public

Much to my surprise I have been told by my mortgage broker that my solicitor is not on the Topaz Finance Conveyancing panel. What can I do to be certain that this is indeed the case?
The first thing you need to do is to contact your conveyancer. It is reasonable to expect your lawyer to advise you of the situation. If they are not on the panel they could put your in touch with solicitors on the the approved Topaz Finance solicitor panel.
Our conveyancing solicitor has requested from me identification documents asserting that this is part of his requirements as a conveyancer on the Topaz Finance Solicitor panel. Can you confirm whether this is the case?
Anti-terror and anti-money-laundering rules require solicitors and licensed conveyancers to verify the identity of the person or body they are dealing with before they can accept their conveyancing business. The Terms and Conditions that you need to sign will no doubt confirm this. Your lawyer is right that Topaz Finance also require certain documents to be viewed. If a you refuse to provide ID verification documents, your conveyancer would not be able to accept instructions from you. Your lawyer also has obligations to obtain certain documents in accordance with Topaz Finance CML Handbook requirements last updated on Topaz Finance
I am buying a flat and require a conveyancing solicitor in Manchester who is on the Topaz Finance approved. Can you recommend a local conveyancing firm?
Our service is a directory service for firms who wish to be listed as being on the approved conveyancing panel for Topaz Finance . We don’t recommend any particular firm.
I was due to complete on my dream home last Thursday. My lawyer’s firm is on the Topaz Finance solicitors panel but has moved offices 8 weeks ago and had not informed Topaz Finance of their new address. Topaz Finance has locked down the release of mortgage funds until such time as their systems are up to date with the correct details.
This is a rare situation indeed. The majority of lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Topaz Finance branch or your mortgage broker to see if they can assist.
Is the case that all CQS (Conveyancing Quality Scheme) solicitors on the Topaz Finance conveyancing panel?
A selection of lenders now use CQS as the starting point for Panel membership such as HSBC and Santander. The Law Society’s CQS accreditation however is no guarantee to lender panel acceptance. That being said,the CML have indicated that it is likely to become a pre-requisite for firms wishing to remain on their approved list of firms.
We are getting a further advance on our mortgage from Topaz Finance as we wish to carry out alterations or improvements our home. Do we need to appoint a solicitor on the Topaz Finance conveyancing panel to deal with the legals?
Topaz Finance do not ordinarily instruct a member of their approved list of lawyers to deal with such a matter. If they did require any legal work then you would need to ensure that such a lawyer was on the Topaz Finance panel
I am due to exchange contracts on my flat. I had a double glazing fitted in month 6 but did not receive a FENSA certificate or Building Regulation Certificate. My purchaser’s mortgage company, Topaz Finance are being problematic. The solicitor who is on the Topaz Finance conveyancing panel is saying indemnity insurance will be fine but Topaz Finance are requiring a building regulation certificate. Why do Topaz Finance have a conveyancing panel of they don’t accept advice from them?
It is probably the case that Topaz Finance have referred the matter to their valuer. The reason why Topaz Finance may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.

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