Together Personal Finance Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. Supported by the CML and PI insurers. It is a unique risk mitigation tool.

This system optimises the way you can demonstrate to lender panels that you are, and can remain fully compliant with their instructions, with alerts on Together Personal Finance’s changes. While utilising this technology is not a condition for being on the Together Personal Finance panel, demonstrating you can stay up to date with Together Personal Finance’s Handbook requirements is an excellent support to your panel application and, just as importantly, safeguard your firm’s panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces compliance and CQS reports, and will improve your firm's efficiency. It is also user friendly, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by Together Personal Finance

Lenders frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Together Personal Finance are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


To find out more about lender panel compliance,

Book a Personalised Demo

FAQs for the Together Personal Finance Conveyancing Panel from members of the public

My Solicitor is not listed on the Together Personal Finance Solicitor Panel. Is it possible for me to retain my preferred solicitor even though they are not on the Together Personal Finance panel of approved conveyancing solicitors?
You have a number of options available to you here:
  1. Carry on with your existing lawyers but Together Personal Finance will need to instruct a lawyer on the Together Personal Finance conveyancing panel. This will result in additional cost and potential delay.
  2. Get a new solicitor to act in the purchase, obviously checking they are on the Together Personal Finance conveyancing panel.
  3. Convince your lawyer to do everything within their powers to join the Together Personal Finance conveyancing panel
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company Together Personal Finance will not agree to this. Why was Together Personal Finance even consulted?
Your lawyer being on the Together Personal Finance conveyancing panel is duty bound to inform Together Personal Finance of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to Together Personal Finance then they would have to discontinue acting for you and Together Personal Finance.
I see that you have a search directory identifying law firms on the Together Personal Finance conveyancing panel. Do firms pay you a referral fee if I retain them for my own conveyancing?
We are a listing service only for law firms wishing to communicate if they are on the Together Personal Finance conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
We're in Liverpool, First time buyers buying with a mortgage (lender is Together Personal Finance , but our solicitor is on the Together Personal Finance conveyancing panel). How long should the conveyancing process take?
The fact that your lawyer is on the Together Personal Finance conveyancing panel is a help. It would almost certainly delay matters if they were not. However, no conveyancer should guarantee a time-frame for your conveyancing due to third parties outside of our control such as delays caused by lenders,conveyancing search providers or by the other side’s solicitors. The time taken is often determined by the number of parties in a chain
Is it the case that all conveyancing lawyers on the Together Personal Finance conveyancing panel work on a no move no charge basis?
There is generally no requirements by lenders for their firms to operate on a no-sale-no-fee basis. There a small number of lenders who operate a very restricted conveyancing panel managed by a third party company (often termed in the industry as a ‘gatekeeper’). That third party may impose certain conditions such as non-sale-no fee on the panel firms. If you require this as a condition of your conveyancing then you should check with the conveyancing firm that this is part of their package
What are the common reasons for a lender such as Together Personal Finance to withdraw a mortgage offer?
Lenders such as Together Personal Finance can revoke their mortgage offer although this is unusual. In the unlikely event that Together Personal Finance withdraw their offer they may or may not inform you or the lawyer as to the reasons why. There are many potential reasons but here are a few examples:
  • Where information comes to Together Personal Finance ‘s attention regarding the customers or the security that they were not aware of prior to offer that affects their original decision to lend
  • Together Personal Finance may amend or withdraw an offer if the Together Personal Finance conveyancing panel solicitor is unable to confirm compliance with any of the conditions of the mortgage offer or if any of the terms of the mortgage offer cannot be satisfied
  • If the borrower informs Together Personal Finance of a change in security address
  • Where the sale is not at arms length for value to unconnected persons
  • If the lender reasonably suspects that the applicant, borrower, mortgagor or guarantor is involved in any criminal or fraudulent activity, including trading in illegal drugs or other substances, theft, robbery, deception or other serious offences, or if the applicant borrower, mortgagor or guarantor has a conviction for any serious criminal offence, including theft, deception, fraud, robbery or trade in illegal drugs or other substances;
Intending to buy a house with a mortgage with Together Personal Finance. I have received an online quote from a licensed conveyancer, which states: "There will be no charge for dealing with the Building Society if you are obtaining a mortgage". I take this to mean that there will be no additional fee if the solicitor is on the Together Personal Finance conveyancing panel. I wanted to make sure it means there will be no additional fees for dealing with the mortgage.
They are simply saying that the cost for acting for the lender is included in the fee being quoted. It is worth you checking that they are on the Together Personal Finance conveyancing panel