The Mortgage Works Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. Supported by the CML and PI insurers. It is a unique risk management tool.

This software assists the way you can prove to lender panels that you are, and can stay fully compliant with their requirements, with notifications given on The Mortgage Works’s changes. While utilising COMPLETIONmonitor is not a prerequisite for The Mortgage Works , demonstrating you can remain up to date with The Mortgage Works’s Handbook requirements is an excellent support to your application to their lender panel and, more importantly, safeguard your panel standing.

The system creates real-time alerts, automatically produces COLP and CQS reports, and will enhance your firm's efficiency. In addition it is user friendly, cost-effective and, for many firms, results in a PII saving.

Find a Law Firm approved by The Mortgage Works

Banks and building societies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from The Mortgage Works are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, The Mortgage Works has made 312 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 8.8 days. In total, 63% of the sections of P2 of the UK Finance Lenders’ Handbook for The Mortgage Works have been changed since 15/12/2008.

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Recent Changes Include

# Date Assoc. Changes Related To
5.15.2a 10/12/2019 CML
Leasehold Conveyancing : Management Company
Contact details at The Mortgage Works for approved lawyers for apparent problems with the management company.
5.10.1 10/12/2019 CML
Properties owned for less than 6 months
Contact details at The Mortgage Works for approved lawyers where the seller has owned the property for less than 6 months:.
6.7.1 10/12/2019 CML
New Build Conveyancing
The Mortgage Works panel conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
6.8.1 10/12/2019 CML
Roads and Sewers
Contact details at The Mortgage Works for conveyancing panel lawyers if no agreement and bond for an unadopted road or sewer
Adoption of Road or Sewer Indemnity Insurance
3.1.3 10/12/2019 CML
Conveyancing Solicitors Details for Sellers
Do The Mortgage Works require notification form their panel lawyer of the name and address of the solicitors firm or licensed conveyancers firm acting for the seller?
1.14 04/04/2019 CML
General Mortgage Instructions
Can the approved conveyancing firm act for The Mortgage Works if the person dealing with the conveyancing or a member of his immediate family is the seller?
5.4.5 05/03/2018 CML
Conveyancing Searches: Personal Searches
The Mortgage Works approved lawyers clarification as to whether they accept personal searches and, if yes, the The Mortgage Works requirements
Local Search Indemnity Insurance
6.6.3 24/10/2017 CML
Buy to Let Conveyancing
The Mortgage Works panel lawyers requirements concerning receiving counterpart/certified copy tenancy agreements
5.14.9 17/05/2017 CML
Leasehold Conveyancing
Contact details at The Mortgage Works for approved lawyers for matters relating to the lease.
5.14.1 11/05/2017 CML
Leasehold Conveyancing
The Mortgage Works approved lawyers leasehold conveyancing requirements : minimum unexpired lease term

Last update 03/04/2020

FAQs for the The Mortgage Works Conveyancing Panel from members of the public

My financial adviser has says he needs my lawyer’ panel member for the The Mortgage Works conveyancing panel. How do I obtain this. I have tried my local The Mortgage Works office but they cant find it on their system.
the sensible thing to do is ask for this information from your solicitor. They should have a central record lender panel numbers including the The Mortgage Works panel reference.
Expecting to complete my purchase next Thursday. My conveyancing lawyer has asked me to provide him with a copy of the building insurance for the house as he says that he has to check this in has capacity as lawyer for The Mortgage Works. What risks do The Mortgage Works expect the insurance to cover?
Any lawyer on the The Mortgage Works conveyancing panel would need to check that the following risks are covered fire; lightning; aircraft; explosion; earthquake; storm; flood; escape of water or oil; riot; malicious damage; theft or attempted theft; falling trees and branches and aerials; subsidence; heave;landslip;collision;accidental damage to underground services;professional fees, demolition and site clearance costs; and public liability to anyone else. There are some other issues such as the level of excess that are set out in The Mortgage Works’s Part 2 requirements of the CML Handbook (last updated on The Mortgage Works). Being on the The Mortgage Works conveyancing panel your lawyer is expect to follow these instructions.
I require the services of a The Mortgage Works panel solicitor in Stirling. Can you assist?
It is not clear why you need a The Mortgage Works panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to The Mortgage Works to find out which solicitors in The Mortgage Works are on their panel. If you do find such a firm not listed please direct them to our site to list. After all the cost is only one £1 a month
My uncle passed away 10 months ago and as sole heir and executor was left the house. The house had a small mortgage left on it of around £4500. I want to have the title changed into my name whilst I re-mortgage to The Mortgage Works , pay off the mortgage etc. Is this possible?
If you intend to re-mortgage then The Mortgage Works will insist on your using a conveyancer on the The Mortgage Works conveyancing panel. Here is link to the Land Registry online guidance around what to do when a property owner dies. This will help you to understand the registration process behind changing the details re the registered title. in your case it would appear that you are effectively purchasing the property from the estate. Your The Mortgage Works conveyancing panel solicitor pays the new mortgage money into the estate, the estate pays off the old mortgage, the charge is released and you become the owner and the The Mortgage Works mortgage is registered as a charge at the Land Registry.
Are all Conveyancing Quality Solicitors on the The Mortgage Works conveyancing panel?
A selection of lenders now use the accreditation scheme as the starting point for Panel approval such as HSBC and Santander. CQS membership however gives no guarantee to lender panel acceptance. That being said,the CML have indicated that it is likely to become a pre-requisite for firms wishing to remain on their approved list of conveyancing solicitors.
Can you point me to a directory of The Mortgage Works panel solicitors on the Council of Mortgage Lender’s Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
We have agreed a price on a flat I spoke to a lawyer recommended by my uncle and he advised retaining a property lawyers approved by The Mortgage Works. The estate agent recommended two local firms so I asked The Mortgage Works if the 2 suggested solicitors are approved, which they are not. The Mortgage Works suggested that either practice can fill out the appropriate forms to become approved. Do I (1) save myself the aggravation and use one of The Mortgage Works 's conveyancing panel solicitors (2) Use the local solicitor and accept there may be delays etc as they go through the approval process.
Ask The Mortgage Works for conveyancing panel firms in your area. Lenders have them all over the country. You can also use our search tool at the top of this page to search for a lawyer on the The Mortgage Works conveyancing panel based on location. If you particularly like the sound of one of the local lawyers that you have spoken to ask them if they would go onto The Mortgage Works conveyancing panel as it may only take about 2-3 weeks. As long as they meet The Mortgage Works’s requirements it can be a very simple job for the solicitor. Other stuff will be going on in parallel (as you are at an early stage) so it may not delay matters.