The Mortgage Works Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the Council of Mortgage Lenders and PI insurers. It is a unique risk mitigation tool.

This software is the only way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with alerts on The Mortgage Works’s changes. Notwithstanding that utilising this technology is not a prerequisite for The Mortgage Works , demonstrating you can remain up to date with The Mortgage Works’s Handbook requirements is an excellent support to your panel application and, more importantly, protect your firm’s panel standing.

COMPLETIONmonitor creates real-time alerts, automatically produces compliance and CQS reports, and will increase your firm's efficiency. It is also simply to use, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by The Mortgage Works

Mortgage companies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from The Mortgage Works are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, The Mortgage Works has made 287 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 9.5 days. In total, 61% of the sections of P2 of the UK Finance Lenders’ Handbook for The Mortgage Works have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
6.7.1 01/07/2019 CML
5.14.9 06/06/2019 CML
5.15.2a 02/05/2019 CML
6.7.1 07/08/2018 CML
6.7.1 28/03/2018 CML
6.7.1 16/03/2018 CML
5.4.5 05/03/2018 CML Local Search Indemnity Insurance
6.6.3 24/10/2017 CML
5.14.1 11/05/2017 CML
6.6.3 09/03/2017 CML

Last update 08/07/2019

FAQs for the The Mortgage Works Solicitor Panel from members of the public

I appointed a firm of solicitors to conduct the legal paperwork on my house purchase three weeks ago having applied for a mortgage with The Mortgage Works. The firm reassured me that they are on The Mortgage Works conveyancing panel and advised me their panel number. The Mortgage Works then ,via my broker advised that their panel number was dormant and would need to be reactivated. What happens next? Should I appoint a new solicitor currently on the conveyancing panel for The Mortgage Works?
The answer depends on whether you still have confidence in the said solicitors and how long it will take for the firm to be reinstated on the The Mortgage Works conveyancing panel You may wish to enlist the help of your broker to check with the The Mortgage Works as to how long they think it will take to get the firm to get back on the panel.
can you help? My conveyancer is assuring me that he is legally obliged to conduct a Local Authority search because the firm are on the The Mortgage Works conveyancing panel. Is this really necessary?
Unfortunately both you and your lawyer have little choice here. As you are taking a mortgage with The Mortgage Works your lawyer has to comply with their conditions as set out in their version of the CML Conveyancing Handbook. Your lawyer would have previously signed the Terms and Conditions of The Mortgage Works’s conveyancing panel appointment which obliges them to follow the CML Handbook requirements last updated The Mortgage Works. even if you were a cash buyer you would be ill advised not to carry out a local authority search.
Having used your search tool I can't find the lawyer I was hoping to instruct as being on the The Mortgage Works conveyancing panel. My lawyer has said that they are on the The Mortgage Works approved panel. How can I be sure given that they are not listed on your directory?
Not all firms are yet listed on our lender panel search tool which is still relatively new. Law firms are listing on a daily basis and it is probably the case that your lawyer is on the The Mortgage Works conveyancing lawyer and you should probably take them at their word. Please do feel free to suggest that they completing their listing on our site as it would only cost them £1 a month to list themselves as being on the The Mortgage Works solicitor panel.
My house is up for sale and I have a buyer. Does my solicitor have to be on the The Mortgage Works conveyancing panel in order to deal with paying off my mortgage?
Ordinarily, even if your lawyer is not on the The Mortgage Works conveyancing panel they can still act for you on your sale. it might be that the lender will not release the original deeds (if applicable and increasingly irrelevant) until after the mortgage is paid off. You should speak to your lawyer directly before you start the process though to ensure that there is no problem as lenders are changing their requirements fairly frequently at the moment.
Is it the case that all conveyancing solicitors on the The Mortgage Works conveyancing panel work on a no sale no fee basis?
There is generally no requirements by lenders for their firms to operate on a no-sale-no-fee basis. There a small number of lenders who operate a very restricted conveyancing panel managed by a third party company (often termed in the industry as a ‘gatekeeper’). That third party may impose certain conditions such as non-sale-no fee on the panel firms. If you require this as a condition of your conveyancing then you should check with the conveyancing firm that this is part of their package
We are getting a further advance on our mortgage from The Mortgage Works as we wish to carry out a loft conversion to our home. Do we need to appoint a solicitor on the The Mortgage Works conveyancing panel to deal with the paperwork?
The Mortgage Works do not ordinarily instruct a member of their conveyancing panel to deal with such a matter. If they did require any legal work then you would need to ensure that such a lawyer was on the The Mortgage Works list
My husband and I are remortgaging a house in Hendon. Conveyancing solicitors in Hendon need to beretained. My colleagueadvised that we double-check that the conveyancer in Hendon is on the The Mortgage Works solicitors panel. Is this really necessary?
It is not that case that all Hendon conveyancing firms are on the The Mortgage Works conveyancing panel. Use the above search tool to locate a Hendon conveyancing lawyer on the on the The Mortgage Works solicitors pane.