The Mortgage Lender Conveyancing Lender Panel Compliance Tool

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COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. Supported by the CML and PI insurers such as AmTrust. It is a unique risk mitigation tool.

This system optimises the way you can demonstrate to lender panels that you are, and can stay fully compliant with their instructions, with alerts on The Mortgage Lender’s changes. Notwithstanding that using this technology is not a prerequisite for The Mortgage Lender , demonstrating you can remain up to date with The Mortgage Lender’s Handbook requirements is an excellent support to your panel application and, more importantly, safeguard your firm’s panel standing.

COMPLETIONmonitor generates real-time alerts, automatically produces COLP and CQS reports, and will improve your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, leads to reduced PII premiums.

Find a Law Firm approved by The Mortgage Lender

Mortgage companies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from The Mortgage Lender are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, The Mortgage Lender has made 210 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 13.0 days. In total, 34% of the sections of P2 of the UK Finance Lenders’ Handbook for The Mortgage Lender have been changed since 15/12/2008.

To find out more about lender panel compliance,

The Mortgage Lender Conveyancing Panel Recently Asked Questions from members of the public

My IFA has has requested my solicitor’s panel member for the The Mortgage Lender conveyancing panel. Can you suggest how I obtain this. I have tried my local The Mortgage Lender office but they don't know it.
You are best placed to get this information from your conveyancing lawyer. They should have a central record lender panel numbers including the The Mortgage Lender panel reference.
I am due to complete my purchase next Tuesday. My conveyancing lawyer has asked me to provide him with a copy of the building insurance for the house as he says that he has to check this in has capacity as lawyer for The Mortgage Lender. What risks do The Mortgage Lender expect the insurance to cover?
Any lawyer on the The Mortgage Lender conveyancing panel would need to check that the following risks are covered fire; lightning; aircraft; explosion; earthquake; storm; flood; escape of water or oil; riot; malicious damage; theft or attempted theft; falling trees and branches and aerials; subsidence; heave;landslip;collision;accidental damage to underground services;professional fees, demolition and site clearance costs; and public liability to anyone else. There are some other issues such as the level of excess that are set out in The Mortgage Lender’s Part 2 requirements of the CML Handbook (last updated on The Mortgage Lender). Being on the The Mortgage Lender conveyancing panel your lawyer is expect to follow these requirements.
I require the services of a The Mortgage Lender panel solicitor in Belfast. Could you help me?
It is not clear why you need a The Mortgage Lender panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to The Mortgage Lender to find out which solicitors in The Mortgage Lender are on their panel. If you do find such a firm not listed please direct them to our site to list. After all the cost is only one £1 a month
I am selling my house. Does my solicitor have to be on the The Mortgage Lender conveyancing panel in order to deal with paying off my mortgage?
Ordinarily, even if your lawyer is not on the The Mortgage Lender conveyancing panel they can still act for you on your sale. it might be that the lender will not release the original deeds (if applicable and increasingly irrelevant) until after the mortgage is paid off. You should speak to your lawyer directly before you start the process though to ensure that there is no problem as lenders are changing their requirements fairly frequently at the moment.
We have agreed to purchase a house.One unusual aspect is that the roof has a solar panel. The Mortgage Lender have issued a mortgage offer so presumably this is not a concern to them. Why is my solicitor raising questions about the panel?
As your lender is The Mortgage Lender your lawyer must to check the The Mortgage Lender conveyancing instructions contained in the Part of CML Handbook for The Mortgage Lender . The CML Handbook contains minimum requirements for solar panel roof-space leases, and solicitors are required to report to The Mortgage Lender where a lease does not meet these requirements. The requirements relate to the installation of panels on properties in England and Wales. The CML are developing guidance for Northern Ireland and Scotland.
We were going to get a DIP from The Mortgage Lender this week so we know how much we could potentially offer as otherwise we are dependent on web based calculators (which aren't taking into account credit checks etc).Do the The Mortgage Lender recommend a solicitor on the The Mortgage Lender conveyancing panel, or is it better to find our own lawyer
You will need to appoint solicitors independently although you'll need to choose one on the The Mortgage Lender conveyancing panel. The solicitor represents both you and the The Mortgage Lender through the process.
I had an offer accepted on a property on the 7th February 2014, valuation was booked 4 days after, received a clean bill of health. Property lawyer instructed, so all that was missing was my mortgage offer. Having made daily calls to The Mortgage Lender and chasing them on my offer I have now been told that my offer will not be issued unless the lawyer is on the The Mortgage Lender conveyancing panel. Are The Mortgage Lender entitled to hold back the Mortgage pending the lawyer being on the approved list?
A lender would not issue a mortgage until they have details of a lawyer on their panel. It can take a few weeks for The Mortgage Lender to deal with your lawyers application to be on the The Mortgage Lender conveyancing panel. There's no guarantee that your solicitors will be accepted.

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