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The Mortgage Lender Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the The Mortgage Lender Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the The Mortgage Lender Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers. It is a unique risk mitigation tool.

This software facilitates the way you can prove to lender panels that you are, and can remain fully compliant with their requirements, with alerts on The Mortgage Lender’s changes. Even though using the tool is not a condition for acceptance on the The Mortgage Lender panel, demonstrating you can stay up to date with The Mortgage Lender’s Handbook requirements is an excellent support to your panel application and, just as importantly, protect your panel standing.

The system creates real-time alerts, automatically produces COLP and CQS reports, and will increase your firm's efficiency. It is also simply to use, cost-effective and, for some firms, results in a PII saving.

Find a Law Firm approved by The Mortgage Lender

Banks and building societies often change their requirements. The UK Finance Lenders’ Handbook requirements from The Mortgage Lender are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, The Mortgage Lender has made 294 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 9.3 days. In total, 34% of the sections of P2 of the UK Finance Lenders’ Handbook for The Mortgage Lender have been changed since 15/12/2008.

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FAQs for the The Mortgage Lender Conveyancing Panel from members of the public

My financial adviser has informed me that I have to pay The Mortgage Lender fees should I instruct my family lawyer. How efficient are the The Mortgage Lender conveyancing panel solicitors? I dont care which law firm I use as long as they're good and not exorbitantly priced. Would you recommend a specific law firm on the The Mortgage Lender panel?
The Mortgage Lender’s conveyancing panel is substantial so it would be advisable to check with the firms you are getting quotes from that they are on the panel. You can search by postcode on the search tool on this site to find solicitors that The Mortgage Lender will allow to act for them.
My property lawyer has informed me that he requires personal identification documents stating that this is part of his retainer as a solicitor on the The Mortgage Lender Conveyancing panel. Can you confirm whether this is the case?
Anti-terror and anti-money-laundering rules require solicitors and licensed conveyancers to verify the identity of the person or body they are dealing with before they can accept their conveyancing business. The Client Care letter that you need to sign will no doubt confirm this. Your lawyer is right that The Mortgage Lender also require certain documents to be viewed. If a you refuse to provide ID verification documents, your conveyancer would not be able to accept instructions from you. Your lawyer also has obligations to obtain certain documents in accordance with The Mortgage Lender CML Handbook requirements last updated on The Mortgage Lender
I note that you have a post code search directory listing law firms on the The Mortgage Lender conveyancing panel. Do firms pay you a referral fee if I retain them for my own house purchase?
We are a listing service only for law firms wishing to communicate if they are on the The Mortgage Lender conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
My conveyancers in London have advised me that they can not locate my conveyancing file. To assist with my purchase I took out a mortgage with The Mortgage Lender. Is it case that being on the The Mortgage Lender conveyancing panel they need to have retained the file for a number of years?
It very much depends from lender to lender but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the The Mortgage Lender Conveyancing Panel Terms. It might be worth you contacting The Mortgage Lender directly.
Is there a list of The Mortgage Lender panel conveyancers on the CML Handbook Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
How can we tell if a solicitor on the The Mortgage Lender panel is any good?
seeking recommendations is a good starting point. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always suggest that you speak with the lawyer conducting your conveyancing
We have agreed to purchase a house.One unusual aspect is that the roof has a solar panel. The Mortgage Lender have issued a mortgage offer so presumably this is not a concern to them. Why is my solicitor raising questions about the panel?
Given that you are obtaining a mortgage with The Mortgage Lender your lawyer must to check the The Mortgage Lender conveyancing instructions contained in the Part of CML Handbook for The Mortgage Lender . The CML Handbook contains minimum requirements for solar panel roof-space leases, and solicitors are required to report to The Mortgage Lender where a lease does not meet these requirements. The requirements relate to the installation of panels on properties in England and Wales. Requirements for Scotland are due in the near future.

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