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Tandem Bank Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Tandem Bank Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Tandem Bank Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. It is supported by PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk management tool.

This system facilitates the way you can prove to lender panels that you are, and can remain fully compliant with their requirements, with notifications given on Tandem Bank’s changes. Notwithstanding that using COMPLETIONmonitor is not a condition for being on the Tandem Bank panel, demonstrating you can stay up to date with Tandem Bank’s Handbook requirements is an excellent support to your application to their lender panel and, just as importantly, protect your panel standing.

COMPLETIONmonitor creates real-time alerts, automatically produces COLP and CQS reports, and will improve your firm's efficiency. In addition it is simply to use, cost-effective and, for many firms, results in reduced PII premiums.

Find a Law Firm approved by Tandem Bank

Lenders frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Tandem Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Tandem Bank has made 1 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 2730.0 days. In total, 0% of the sections of P2 of the UK Finance Lenders’ Handbook for Tandem Bank have been changed since 15/12/2008.

To find out more about lender panel compliance,
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Common questions asked concerning the Tandem Bank Conveyancing Panel from members of the public

My Conveyancer is not listed on the Tandem Bank Conveyancing Panel. Can I still continue with my family solicitor notwithstanding that they are not on the Tandem Bank panel of approved conveyancing solicitors?
You will need to have a conveyancer complete the legal work required when you take out a Tandem Bank mortgage to buy your property. They’ll carry out all the necessary legal checks on the property, make sure that you’re properly registered as the owner and ensure that all the necessary mortgage documentation is in place. You can instruct a conveyancing firm of your choice. However, if the firm selected is not a member of the Tandem Bank conveyancing panel additional costs will be incurred as separate legal representation will be required by Tandem Bank. Conveyancing panel applications can be submitted, so if your conveyancer has not previously applied for membership they can do so.
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company Tandem Bank will not agree to this. Why was Tandem Bank even consulted?
Your lawyer being on the Tandem Bank conveyancing panel is duty bound to inform Tandem Bank of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to Tandem Bank then they would have to discontinue acting for you and Tandem Bank.
I see that you have a post code search directory identifying solicitors on the Tandem Bank conveyancing panel. Do firms pay you a referral fee if I appoint them for my conveyancing?
We are a listing service only for law firms wishing to communicate if they are on the Tandem Bank conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
I would like to get my ex-husband taken off the mortgage deeds. Can Tandem Bank really insist on which solicitor I can or can not instruct?
You can use any solicitor you like but Tandem Bank then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Tandem Bank solicitors panel
Can you point me to a directory of Tandem Bank panel conveyancers on the CML Handbook Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
I have paid off my mortgage with Tandem Bank. I assume I don't need a solicitor on the Tandem Bank panel to remove the mortgage at the Land Registry. Am I right?
If you have finished paying off your Tandem Bank mortgage they may send you evidence showing that you have paid it off. Alternatively they may notify the Land Registry directly. The Land Registry need to see this evidence before they will remove the Tandem Bank mortgage from the register. Tandem Bank,and any evidence they send you, will determine the action you need to take. In cases where no conveyancer is acting for you and you have paid off your mortgage: but are not moving to another property where the Tandem Bank has sent the Land Registry the discharge electronically, and the Tandem Bank has instructed the Land Registry to do so The Land Registry will send you a letter confirming that your Tandem Bank mortgage has been paid off.
I have decided to exercise my right to buy my property off the council. I have a mortgage offer with Tandem Bank. Conveyancing is new to me. Can I proceed without a solicitor easily? I think we can but we keep being told I should use one. Any advice?
It is not advisable proceed with a house purchase without a solicitor. The council's solicitor are not acting for you. You need a solicitor for a number reasons. One of which is to verify what plans the Council have for repairs and refurbishment for the next five years. Many leaseholders have been stung for contributions of thousands of pounds. In any event if you are getting a mortgage with Tandem Bank you will need to appoint a solicitor on the Tandem Bank conveyancing panel.

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