Suffolk Building Society Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Suffolk Building Society Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Suffolk Building Society Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. It is supported by PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk mitigation tool.

This software is the only way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with alerts on Suffolk Building Society’s changes. Notwithstanding that utilising the software is not a condition for acceptance on the Suffolk Building Society panel, demonstrating you can stay up to date with Suffolk Building Society’s Handbook requirements is an excellent support to your panel application and, more importantly, safeguard your panel standing.

The software generates real-time alerts, automatically produces regulatory and CQS reports, and will improve your firm's efficiency. In addition it is simply to use, cost-effective and, for many firms, results in a PII saving.

Find a Law Firm approved by Suffolk Building Society

Banks and building societies often vary their requirements. The BSA instructions from Suffolk Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2010, Suffolk Building Society has made 1 revisions or additions to sections of their version of the BSA Requirements.
That equates to a section change every 2730.0 days. In total, 1% of the sections of the BSA Requirements for Suffolk Building Society have been changed since 26/1/2010.

To find out more about lender panel compliance,

Suffolk Building Society Conveyancing Panel : Questions and Answers from members of the public

My IFA has asked me for my law firm’s panel member for the Suffolk Building Society conveyancing panel. How do I obtain this. I have called my local Suffolk Building Society office but they don't know it.
You are best placed to get this information from your conveyancing lawyer. A law firm is likely to keep a file or database of lender panel information which would include, if applicable their conveyancing panel details for Suffolk Building Society.
Our god-son is in the process of securing a new build apartment with a home loan from Suffolk Building Society. His conveyancer has advised him of a delay in completing the ‘Disclosure of Incentive Form’. Who needs to receive the form?
The document is intended to provide information to the main parties engaged in the transaction. Therefore, it will be provided to your son’s lawyer who should be on the Suffolk Building Society conveyancing panel as a standard part of the process, and to the surveyor when requested.

The Developer will be required to start the process by downloading the form and completing it.

The form will therefore need to be available for the valuer at the time of his or her site visit. The form should be sent to the Suffolk Building Society conveyancing panel solicitor as early as possible, in order to avoid any last minute delays, and no later than at exchange of contracts.

I am Googling for conveyancing quotes online. Can I be confident that all the law firms that are listed on your site are on the Suffolk Building Society conveyancing panel?
The law firms on our directory have advised us that they are on the Suffolk Building Society panel and agreed to advise us to take down their listing in the event of removal off of the Suffolk Building Society panel. To date we have not been informed by either a bank or a member of the public that the data about a specific firm being on the Suffolk Building Society conveyancing panel is not accurate.
I am selling my house. Does my solicitor have to be on the Suffolk Building Society conveyancing panel in order to deal with paying off my mortgage?
Ordinarily, even if your lawyer is not on the Suffolk Building Society conveyancing panel they can still act for you on your sale. it might be that the lender will not release the original deeds (if applicable and increasingly irrelevant) until after the mortgage is paid off. You should speak to your lawyer directly before you start the process though to ensure that there is no problem as lenders are changing their requirements fairly frequently at the moment.
When it comes to mortgage companies such as Suffolk Building Society do solicitors have to be pay a fee to be on the conveyancing panel?
We are not aware of any lender fees to be on their panel although some do charge an administration charge to deal with the processing of the conveyancing panel application.
I previously instructed online solicitors located in Birmingham who are on the Suffolk Building Society solicitor panel. They have just invoiced me a separate fee of £195 for dealing with the Suffolk Building Society mortgage. Is this a supplemental conveyancing fee set by Suffolk Building Society?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by Suffolk Building Society but by your lawyers. Some firms on the Suffolk Building Society will charge an ‘acting for lender’ fee but plenty of firms include it on their overall fee.
On the whole I have been dissatisfied with the level or service received from my lawyer. Is there a Suffolk Building Society conveyancing panel complaints department or do I complain directly to the law firm?
There is little point in complaining directly to Suffolk Building Society. Every solicitor firm and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

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