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St James Place Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the St James Place Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the St James Place Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. It is supported by professional indemnity insurers. COMPLETIONmonitor is a unique risk management tool.

This system assists the way you can demonstrate to lender panels that you are, and can stay fully compliant with their requirements, with notifications given on St James Place’s changes. Notwithstanding that using the tool is not a condition for being on the St James Place panel, demonstrating you can remain up to date with St James Place’s Handbook requirements is an excellent support to your application to their lender panel and, more importantly, protect your panel standing.

The system generates real-time alerts, automatically produces compliance and CQS reports, and will enhance your firm's efficiency. In addition it is user friendly, cost-effective and, for some firms, results in reduced PII premiums.

Find a Law Firm approved by St James Place

Mortgage companies frequently change their requirements. The UK Finance Lenders’ Handbook requirements from St James Place are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, St James Place has made 29 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 94.1 days. In total, 12% of the sections of P2 of the UK Finance Lenders’ Handbook for St James Place have been changed since 15/12/2008.

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St James Place Conveyancing Panel Example Support Desk Enquires from members of the public

It has come to my attention via my broker that my solicitor is not on the St James Place Solicitor panel. What can I do to check?
The best course of action for you to take is to contact your lawyer directly. It is reasonable to expect your lawyer to advise you what has happened. If they are not on the panel they may recommend you to a firm that is on the conveyancing panel for St James Place.
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company St James Place will not agree to this. Why was St James Place even consulted?
Your lawyer being on the St James Place conveyancing panel is duty bound to inform St James Place of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to St James Place then they would have to discontinue acting for you and St James Place.
Do all the firms listed on your search have online case tracking as I was under the impression that this was a precondition of being on the St James Place solicitor panel?
The Council of Mortgage Lenders or BSA do not require online case tracking. Some law firms operate such technology and some don't.
We're in Wales, First time buyers purchasing with a mortgage (lender is St James Place , but our solicitor is on the St James Place conveyancing panel). How long should the conveyancing process take?
The fact that your lawyer is on the St James Place conveyancing panel is a help. It would almost certainly delay matters if they were not. However, no conveyancer should guarantee a time-frame for your conveyancing due to third parties outside of our control such as delays caused by lenders,conveyancing search providers or by the other side’s solicitors. The time taken is often determined by the number of parties in a chain
Is the case that all CQS (Conveyancing Quality Scheme) solicitors on the St James Place conveyancing panel?
Some major lenders now use CQS as the starting point for Panel membership such as HSBC and Santander. CQS accreditation however gives no guarantee to lender panel acceptance. That being said,the Council of Mortgage Lenders have indicated that it is likely to become a pre-requisite for firms wishing to remain on their approved list of conveyancing solicitors.
I am due to exchange contracts on my flat. I had a double glazing fitted in month 7 but did not receive a FENSA certificate or Building Regulation Certificate. My purchaser’s lender, St James Place are being a right pain. The solicitor who is on the St James Place conveyancing panel is saying indemnity insurance will be fine but St James Place are insisting on a building regulation certificate. Why do St James Place have a conveyancing panel of they don’t accept advice from them?
It is probably the case that St James Place have referred the matter to their valuer. The reason why St James Place may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.
My offer was accepted on an apartment on the 17th March 2014, valuation was booked 3 days after, received a clean bill of health. Solicitor instructed, so the only thing outstanding was my mortgage offer. Having made daily calls to St James Place and chasing them on my offer I have now been told that my offer will not be issued unless the lawyer is on the St James Place conveyancing panel. Are St James Place entitled to hold back the Mortgage pending the lawyer being on the approved list?
Mortgage companies tend not to not issue a mortgage until they have details of a lawyer on their panel. It can take a few weeks for St James Place to deal with your lawyers application to be on the St James Place conveyancing panel. There's no guarantee that your solicitors will be accepted.

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