Secure Trust Bank Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. Supported by the CML and PI insurers such as AmTrust. It is a unique risk management tool.

This system optimises the way you can demonstrate to lender panels that you are, and can remain fully compliant with their instructions, with alerts on Secure Trust Bank’s changes. While utilising the software is not a prerequisite for Secure Trust Bank , demonstrating you can remain up to date with Secure Trust Bank’s Handbook requirements is a helpful support to your panel application and, just as importantly, protect your panel standing.

COMPLETIONmonitor generates real-time alerts, automatically produces regulatory and CQS reports, and will improve your firm's efficiency. It is also simply to use, cost-effective and, for some firms, leads to a PII saving.

Find a Law Firm approved by Secure Trust Bank

Lenders often vary their requirements. The UK Finance Lenders’ Handbook requirements from Secure Trust Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Secure Trust Bank has made 3 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 910.0 days. In total, 1% of the sections of P2 of the UK Finance Lenders’ Handbook for Secure Trust Bank have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
6.7.1 07/11/2018 CML
New Build Conveyancing
Secure Trust Bank PLC panel conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
7.3 15/10/2018 CML
Occupiers at the Property
Secure Trust Bank PLC approved conveyancer requirements for adult occupiers : Do Secure Trust Bank PLC require a consent to mortgage from all occupants aged 17 or over
6.7.1 18/06/2018 CML
New Build Conveyancing
Secure Trust Bank PLC panel conveyancer requirements for New Build Conveyancing : Home Warranty Schemes

Last update 13/03/2019

Secure Trust Bank Solicitor Panel Example Support Desk Enquires from members of the public

My IFA has has requested my solicitor’s panel member for the Secure Trust Bank conveyancing panel. How do I find this out. I have called my local Secure Trust Bank branch but they cant find it on their system.
the sensible thing to do is ask for this information from your solicitor. They should have a central record lender panel numbers including the Secure Trust Bank panel reference.
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company Secure Trust Bank will not agree to this. Why was Secure Trust Bank even consulted?
Your lawyer being on the Secure Trust Bank conveyancing panel is duty bound to inform Secure Trust Bank of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to Secure Trust Bank then they would have to discontinue acting for you and Secure Trust Bank.
Having used your search tool I can't find the lawyer I was hoping to instruct as being on the Secure Trust Bank conveyancing panel. My lawyer has said that they are on the Secure Trust Bank approved panel. How can I be sure given that they are not listed on your directory?
Not all firms are yet listed on our lender panel search tool which is still relatively new. Law firms are listing on a daily basis and it is probably the case that your lawyer is on the Secure Trust Bank conveyancing lawyer and you should probably take them at their word. Please do feel free to suggest that they completing their listing on our site as it would only cost them £1 a month to list themselves as being on the Secure Trust Bank solicitor panel.
We're in Wales, First timers buying with a mortgage (lender is Secure Trust Bank , but our solicitor is on the Secure Trust Bank conveyancing panel). How long should the conveyancing process take?
The fact that your lawyer is on the Secure Trust Bank conveyancing panel is a help. It would almost certainly delay matters if they were not. However, no conveyancer should guarantee a time-frame for your conveyancing due to third parties outside of our control such as delays caused by lenders,conveyancing search providers or by the other side’s solicitors. The time taken is often determined by the number of parties in a chain
Is it the case that all solicitor practices on the Secure Trust Bank conveyancing panel regulated by the Solicitors Regulatory Authority?
As solicitors, in order to be on the Secure Trust Bank conveyancing panel they would need to be regulated by the SRA. Many lenders do allow licenced conveyancers on their panel in which case such firms would be regulated by the Council of Licensed Conveyancers (CLC).
I have today made my last payment due on mortgage with Secure Trust Bank. I assume I don't need a solicitor on the Secure Trust Bank panel to remove the mortgage at the Land Registry. Please confirm
If you have finished paying off your Secure Trust Bank mortgage they may send you evidence showing that you have paid it off. Alternatively they may notify the Land Registry directly. The Land Registry need to see this evidence before they will remove the Secure Trust Bank mortgage from the register. Secure Trust Bank,and any evidence they send you, will determine the action you need to take. In cases where no conveyancer is acting for you and you have paid off your mortgage: but are not moving to another property where the Secure Trust Bank has sent the Land Registry the discharge electronically, and the Secure Trust Bank has instructed the Land Registry to do so The Land Registry will send you a letter confirming that your Secure Trust Bank mortgage has been paid off.
My offer was accepted on a house on the 7th January 2014, valuation was booked 3 days later, received a clean bill of health. Solicitor retained, so the only thing outstanding was my mortgage offer. Having made daily calls to Secure Trust Bank and chasing them on my offer I have now been told that my offer will not be issued unless the lawyer is on the Secure Trust Bank conveyancing panel. Can the lender hold off the offer?
Mortgage companies tend not to not issue a mortgage until they have details of a lawyer on their panel. It can take a few weeks for Secure Trust Bank to deal with your lawyers application to be on the Secure Trust Bank conveyancing panel. There's no guarantee that your solicitors will be accepted.