Secure Trust Bank Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

Card image cap
Is my firm on the
Secure Trust Bank Conveyancing Panel?
Check your firm’s panel Status
Card image cap
How can my firm apply to be on the Secure Trust Bank Conveyancing Panel?
Check your firm’s panel Status
Card image cap
How can my firm be reinstated onto the Secure Trust Bank Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. Supported by the CML and PI insurers such as AmTrust. It is a unique risk mitigation tool.

This system optimises the way you can demonstrate to lender panels that you are, and can remain fully compliant with their instructions, with notifications given on Secure Trust Bank’s changes. Even though utilising this technology is not a prerequisite for Secure Trust Bank , demonstrating you can remain up to date with Secure Trust Bank’s Handbook requirements is a helpful support to your panel application and, more importantly, protect your firm’s panel standing.

COMPLETIONmonitor generates real-time alerts, automatically produces compliance and CQS reports, and will increase your firm's efficiency. It is also user friendly, cost-effective and, for some firms, results in reduced PII premiums.

Find a Law Firm approved by Secure Trust Bank

Lenders often change their requirements. The UK Finance Lenders’ Handbook requirements from Secure Trust Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Secure Trust Bank has made 3 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 910.0 days. In total, 1% of the sections of P2 of the UK Finance Lenders’ Handbook for Secure Trust Bank have been changed since 15/12/2008.

To find out more about lender panel compliance,

FAQs for the Secure Trust Bank Conveyancing Panel from members of the public

Is the fact that my solicitor is not on the Secure Trust Bank Conveyancing panel that there is a problem with the standard of her conveyancing?
It would not be wise to jump to that conclusion. There are all sorts of perfectly reasonable explanations. A recent report by the solicitors regulator indicated 76% of law firms surveyed had been removed from at least one lender panel. The top 3 reasons are as follows: (1) lack of transactions (2) the lawyer is a sole practitioner (3) as part of the HSBC panel reduction (4) regulatory contact by SRA (5) accidental removal. If you are concerned you should simply call the firm and ask them why they are no longer on the approved list for Secure Trust Bank.
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company Secure Trust Bank will not agree to this. Why was Secure Trust Bank even consulted?
Your lawyer being on the Secure Trust Bank conveyancing panel is duty bound to inform Secure Trust Bank of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to Secure Trust Bank then they would have to discontinue acting for you and Secure Trust Bank.
Do I have to have a meeting at the offices of the Secure Trust Bank conveyancing panel solicitor to sign the mortgage deed? If so, I will appoint a lawyer who conducts conveyancing in Bristol so that I can pop in to their offices if necessary.
Most conveyancing panel lawyers for Secure Trust Bank undertake all of the work via the post, internet or over the phone. This means that they can undertake your Conveyancing Transaction no matter where you live in England or Wales. However you should check if you can still book an appointment to go into appointed conveyancing lawyer if you prefer.
I was expecting to complete on my first house last Thursday. My lawyer’s firm is on the Secure Trust Bank solicitors panel but has moved offices 8 weeks ago and had not advised Secure Trust Bank of their new address. Secure Trust Bank is now refusing to release my funds until such time as their systems are up to date with the correct details.
This is a rare situation indeed. The majority of lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Secure Trust Bank branch or your mortgage broker to see if they can help.
Is it the case that all solicitor firms on the Secure Trust Bank conveyancing panel overseen by the Solicitors Regulatory Authority?
As a firm of solicitors, in order to be on the Secure Trust Bank conveyancing panel they would need to be regulated by the Solicitors Regulatory Authority. Many lenders do allow licenced conveyancers on their panel in which case such firms would be regulated by the Council of Licensed Conveyancers (CLC).
It is not clear whether my mortgage offer requires a lease extension . I have called into my local branch Secure Trust Bank on various occasions and was told they are content with the situation and they would lend. My solicitor - who is on the Secure Trust Bank conveyancing panel- telephoned and was told not they would not lend in accordance with their CML Handbook minimum lease term requirements. Who do I believe?
Your lawyer has to follow the CML Handbook Part 2 requirements for Secure Trust Bank. Unless your lawyer obtains specific confirmation in writing that Secure Trust Bank will go ahead your lawyer has no choice but to refrain from exchanging contract and committing you to the purchase. We would suggest that you ask Secure Trust Bank to contact your lawyer in writing confirming that they will accept the remaining number of years left on the lease.
Secure Trust Bank have agreed my mortgage in principle, my offer on house has been accepted, now what?
The estate agent will want to know who your solicitors are (make sure these solicitors are on the lenders panel). Call up Secure Trust Bank or your broker and complete any relevant paperwork. Secure Trust Bank will tell you what documents they want. Secure Trust Bank will instruct a valuer. The valuer will get in touch with the estate agent or seller to book an appointment. Once conducted (assuming no problems) it takes about week to get a mortgage offer. Secure Trust Bank will issue the offer to you and your lawyer. The transaction will then take it’s course according the nature and complexity of the conveyancing.

Copyright © Lexsure Limited, 2021

Privacy