Secure Trust Bank Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the Council of Mortgage Lenders and PI insurers. COMPLETIONmonitor is a unique risk mitigation tool.

This software is the only way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with automatic updates on Secure Trust Bank’s changes. Even though using the tool is not a prerequisite for Secure Trust Bank , demonstrating you can stay up to date with Secure Trust Bank’s Handbook requirements is a helpful support to your application to their lender panel and, more importantly, safeguard your panel status.

The software creates real-time alerts, automatically produces COLP and CQS reports, and will increase your firm's efficiency. In addition it is user friendly, cost-effective and, for many firms, leads to reduced PII premiums.

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Lenders often change their requirements. The UK Finance Lenders’ Handbook requirements from Secure Trust Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Secure Trust Bank has made 3 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 910.0 days. In total, 1% of the sections of P2 of the UK Finance Lenders’ Handbook for Secure Trust Bank have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
6.7.1 07/11/2018 CML
New Build Conveyancing
Secure Trust Bank PLC panel conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
7.3 15/10/2018 CML
Occupiers at the Property
Secure Trust Bank PLC panel conveyancer requirements for adult occupiers : Do Secure Trust Bank PLC require a consent to mortgage from all occupants aged 17 or over
6.7.1 18/06/2018 CML
New Build Conveyancing
Secure Trust Bank PLC approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes

Last update 13/11/2018

Secure Trust Bank Conveyancing Panel : Questions and Answers from members of the public

I need to swap lawyers as my lawyer is not on the Secure Trust Bank panel of conveyancing solicitors. Is it practical to instruct different lawyers?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company Secure Trust Bank will not agree to this. Why was Secure Trust Bank even consulted?
Your lawyer being on the Secure Trust Bank conveyancing panel is duty bound to inform Secure Trust Bank of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to Secure Trust Bank then they would have to discontinue acting for you and Secure Trust Bank.
How up to date is your search tool for the Secure Trust Bank conveyancing panel? Do Secure Trust Bank send you an updated list?
The law firm practices themselves provide us confirmation that they are on the Secure Trust Bank conveyancing panel as opposed to being supplied with a list from Secure Trust Bank directly.
I would like to get my ex-wife removed the mortgage deeds. Can Secure Trust Bank really insist on which solicitor I can or can not use?
You can use any solicitor you like but Secure Trust Bank then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Secure Trust Bank solicitors panel
Can you point me to a directory of Secure Trust Bank panel conveyancers on the Building Society Association’s Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
Why might a lender such as Secure Trust Bank withdraw a mortgage offer?
Banks and Building Societies such as Secure Trust Bank can revoke their mortgage offer although this is unusual. If Secure Trust Bank withdraw their offer they may or may not inform you or the lawyer as to the reasons why. There are many potential reasons but here are 5 examples:
  • Secure Trust Bank may amend or withdraw an offer if the Secure Trust Bank conveyancing panel solicitor is unable to confirm compliance with any of the conditions of the mortgage offer or if any of the terms of the mortgage offer cannot be satisfied
  • Many mortgage offers have an expiry date. Your lawyer should check this. Secure Trust Bank may amend or withdraw an offer before the end of its validation period if an offer extension is requested and following a re-evaluation of the property the value of the security is below a level which is acceptable to them.
  • Amendments if purchase price adjusted and the loan to value limits exceeded by this. Please note that Secure Trust Bank conveyancing panel solicitors would be obliged to notify Secure Trust Bank of a change in the price of the property.
  • A cashback to the buyer, or | part of the price includes a non-cash incentive to the buyer (eg paid stamp duty land tax),or | any indirect incentive (cash or non cash) or rental guarantee, of which the lender was previously unaware
  • Where the sale is not at arms length for value to unconnected persons
My ex -wife’s name is on the Secure Trust Bank mortgage of my property but not on the land registry. The apartment was transferred to me on our divorce many years ago by way of a sealed court order. Does my ex still have a say on the sale even though the land registry showing the property in my name alone? Will I be required to take her name of the Secure Trust Bank mortgage in order to sell?
In terms of the Secure Trust Bank mortgage, it is unusual that your ex-wife’s name remains on the mortgage but not on the title. It is conceivable that this is an oversight on the part of your conveyancers to ensure that her name was removed or even an administrative error on the part of Secure Trust Bank in failing to update their data. In any event, it should cause difficulty providing her name no longer appears on the Land Registry title and you have a court order ordering that the property is transferred to you.