Secure Trust Bank Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. Supported by the CML and professional indemnity insures. It is a unique risk mitigation tool.

This system facilitates the way you can prove to lender panels that you are, and can remain fully compliant with their requirements, with notifications given on Secure Trust Bank’s changes. Notwithstanding that using the tool is not a prerequisite for Secure Trust Bank , demonstrating you can remain up to date with Secure Trust Bank’s Handbook requirements is a helpful support to your panel application and, just as importantly, protect your panel status.

COMPLETIONmonitor generates real-time alerts, automatically produces COLP and CQS reports, and will improve your firm's efficiency. It is also simply to use, cost-effective and, for some firms, leads to a PII saving.

Find a Law Firm approved by Secure Trust Bank

Banks and building societies often vary their requirements. The UK Finance Lenders’ Handbook requirements from Secure Trust Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Secure Trust Bank has made 3 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 910.0 days. In total, 1% of the sections of P2 of the UK Finance Lenders’ Handbook for Secure Trust Bank have been changed since 15/12/2008.

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Recent Changes Include

# Date Assoc. Changes Related To
6.7.1 07/11/2018 CML
New Build Conveyancing
Secure Trust Bank PLC panel conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
7.3 15/10/2018 CML
Occupiers at the Property
Secure Trust Bank PLC panel conveyancer requirements for adult occupiers : Do Secure Trust Bank PLC require a consent to mortgage from all occupants aged 17 or over
6.7.1 18/06/2018 CML
New Build Conveyancing
Secure Trust Bank PLC panel conveyancer requirements for New Build Conveyancing : Home Warranty Schemes

Last update 11/07/2019

Secure Trust Bank Conveyancing Panel Sample Enquires to our Call Center from members of the public

My lawyer is not listed on the Secure Trust Bank Conveyancing Panel. Can I still use my family solicitor even though they are not on the Secure Trust Bank panel of approved conveyancing solicitors?
You will need to have a conveyancer complete the legal work required when you take out a Secure Trust Bank mortgage to buy your property. They’ll carry out all the necessary legal checks on the property, make sure that you’re properly registered as the owner and ensure that all the necessary mortgage documentation is in place. You can instruct a conveyancing firm of your choice. However, if the firm selected is not a member of the Secure Trust Bank conveyancing panel additional costs will be incurred as separate legal representation will be required by Secure Trust Bank. Conveyancing panel applications can be submitted, so if your conveyancer has not previously applied for membership they can do so.
Expecting to move into my new home next Tuesday. I have now been asked to send a copy of my building insurance schedule by my solicitor as as he informs me that he is duty bound to validate that it is in order for Secure Trust Bank. What does the insurance need to cover?
Any lawyer on the Secure Trust Bank conveyancing panel would need to check that the following risks are covered fire; lightning; aircraft; explosion; earthquake; storm; flood; escape of water or oil; riot; malicious damage; theft or attempted theft; falling trees and branches and aerials; subsidence; heave;landslip;collision;accidental damage to underground services;professional fees, demolition and site clearance costs; and public liability to anyone else. There are some other issues such as the level of excess that are set out in Secure Trust Bank’s Part 2 requirements of the CML Handbook (last updated on Secure Trust Bank). Being on the Secure Trust Bank conveyancing panel your lawyer is expect to follow these requirements.
Is it necessary during the course of the conveyancing process to pop into the offices of the Secure Trust Bank conveyancing panel solicitor to sign the legal charge? If so, I will instruct a firm who offer conveyancing in Leeds so that I can pop in to their offices if required.
Most conveyancing panel lawyers for Secure Trust Bank undertake all of the work via the post, internet or over the phone. This means that they can undertake your Conveyancing Transaction no matter where you live in England or Wales. However you should check if you can still book an appointment to go into appointed conveyancing lawyer if you prefer.
I am considering applying for a Secure Trust Bank mortgage for purchase of a new build (under development) with 70% LTV. Is it compulsory to choose a solicitor on the conveyancing panel for Secure Trust Bank?
There is nothing to stop you using your solicitor but Secure Trust Bank will insist on their interests being represented by a firm on their conveyancing panel. There is greater potential for delays and confusion with an additional lawyer added to the mix, and it will undoubtedly be more expensive too.
When it comes to mortgage companies such as Secure Trust Bank do solicitors have to be pay a fee to be on the conveyancing panel?
We are not aware of any lender fees to be on their panel although some do charge an administration charge to deal with the processing of the conveyancing panel application.
is it true that all solicitor firms on the Secure Trust Bank conveyancing panel regulated by the SRA?
As a firm of solicitors, in order to be on the Secure Trust Bank conveyancing panel they would need to be regulated by the Solicitors Regulatory Authority. Many lenders do allow licenced conveyancers on their panel in which case such firms would be regulated by the Council of Licensed Conveyancers (CLC).
I am due to exchange contracts on my apartment. I had a double glazing fitted in month 6 but did not receive a FENSA certificate or Building Regulation Certificate. My purchaser’s mortgage company, Secure Trust Bank are being difficult. The solicitor who is on the Secure Trust Bank conveyancing panel is happy to accept ‘lack of building regulation’ insurance but Secure Trust Bank are insisting on a building regulation certificate. Why do Secure Trust Bank have a conveyancing panel of they don’t accept advice from them?
It is probably the case that Secure Trust Bank have referred the matter to their valuer. The reason why Secure Trust Bank may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.