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Secure Trust Bank Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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Halifax Conveyancing Panel?
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COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. Supported by the Council of Mortgage Lenders and professional indemnity insures. It is a unique risk mitigation tool.

This software assists the way you can demonstrate to lender panels that you are, and can remain fully compliant with their instructions, with notifications given on Secure Trust Bank’s changes. While using the software is not a condition for acceptance on the Secure Trust Bank panel, demonstrating you can remain up to date with Secure Trust Bank’s Handbook requirements is a helpful support to your panel application and, more importantly, protect your firm’s panel standing.

The system creates real-time alerts, automatically produces SRA and CQS reports, and will enhance your firm's efficiency. It is also user friendly, cost-effective and, for many firms, leads to reduced PII premiums.

Find a Law Firm approved by Secure Trust Bank

Banks and building societies often vary their requirements. The UK Finance Lenders’ Handbook requirements from Secure Trust Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Secure Trust Bank has made 3 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 910.0 days. In total, 1% of the sections of P2 of the UK Finance Lenders’ Handbook for Secure Trust Bank have been changed since 15/12/2008.

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Secure Trust Bank Solicitor Panel Example Support Desk Enquires from members of the public

I instructed a firm of solicitors to conveyancing on my purchase three weeks ago having applied for a mortgage with Secure Trust Bank. The solicitors reassured me that they are on Secure Trust Bank conveyancing panel and provided me their panel number. Secure Trust Bank then ,via my broker advised that their panel number was dormant and would need to be reactivated. What happens next? Should I appoint a new solicitor listed on the approved panel for Secure Trust Bank?
You may be very frustrated with the lawyer but if it only go take a few more days they it may be worth waiting as, depending on how far progressed you are you may end up delaying the transaction by a number of weeks if you need to replace your solicitor You may wish to enlist the help of your broker to check with the Secure Trust Bank as to how long they think it will take to get the firm to get back on the panel.
We are only a couple days away from an exchange and my mum and dad having sent the 10% deposit to my lawyer. I am now advised that as the deposit has not come from me my lawyer needs to make a notification to my lender Secure Trust Bank. I am advised that, being on the Secure Trust Bank conveyancing panel and acting on their behalf he must inform Secure Trust Bank if the balance of the mortgage advance is not just from me. I disclosed to the bank about my parent’s contribution when I applied for the mortgage so is it really necessary for him to raise this?
Your lawyer is obliged to check with Secure Trust Bank to make sure that they are aware that the balance of the purchase price is not from your own funds. Your solicitor can only report this to Secure Trust Bank if you agree, failing which, your lawyer must cease to continue acting.
Having used your search tool I can't find the lawyer I was hoping to instruct as being on the Secure Trust Bank conveyancing panel. My lawyer has said that they are on the Secure Trust Bank approved panel. How can I be sure given that they are not listed on your directory?
Not all firms are yet listed on our lender panel search tool which is still relatively new. Law firms are listing on a daily basis and it is probably the case that your lawyer is on the Secure Trust Bank conveyancing lawyer and you should probably take them at their word. Please do feel free to suggest that they completing their listing on our site as it would only cost them £1 a month to list themselves as being on the Secure Trust Bank solicitor panel.
I was supposed to move into my dream home two days ago. My lawyer’s firm is on the Secure Trust Bank conveyancing panel but has moved offices in the past couple of months and had not informed Secure Trust Bank of their new address. Secure Trust Bank has locked down the release of mortgage funds as the information from the solicitors isn't correct.
This is as unusual as it is unlucky. Most lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Secure Trust Bank branch or your mortgage broker to see if they can help.
My wife and I have arranged a further advance on our mortgage from Secure Trust Bank as we wish to carry out alterations or improvements our home. Do we need to appoint a solicitor on the Secure Trust Bank conveyancing panel to deal with the paperwork?
Secure Trust Bank would not normally appoint a member of their approved list of lawyers to deal with such a matter. If they did require any legal work then you would need to ensure that such a lawyer was on the Secure Trust Bank list
Last month we had a mortgage agreed in principle with Secure Trust Bank. Solicitors have been appointed? How long does it take for Secure Trust Bank to send the offer to our conveyancer
There is no definitive answer here. Have Secure Trust Bank conducted the survey? Have you advised Secure Trust Bank as your lawyers details and checked that your lawyer is on the Secure Trust Bank conveyancing panel? sometimes it can take as long as six weeks for a mortgage offer to be issued
Sometime soon me and my wife are taking a long lease of a house in Hendon. Conveyancing solicitors in Hendon are about to begiven the go-ahead. My brother-in-lawrecommended that we make sure that the solicitor in Hendon is on the Secure Trust Bank list of approved conveyancing firms. Is this really necessary?
It is not that case that all Hendon conveyancing firms are on the Secure Trust Bank conveyancing panel. 8 people a month use our search tool to locate a Hendon conveyancing firm on the on the Secure Trust Bank approved list of lawyers.

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