FAQs : The Sainsburys Bank Conveyancing Panel
from members of the public
My property lawyer is not on the Sainsburys Bank Approved Panel. Can I still use my preferred solicitor even though they are not on the Sainsburys Bank panel of approved conveyancing solicitors?
You have a number of options available to you here:
- Complete the purchase with your preferred lawyers but Sainsburys Bank will need to instruct a lawyer on the Sainsburys Bank conveyancing panel. This will result in additional cost and potential delay.
- Get a new solicitor to act in the purchase, obviously checking they are on the Sainsburys Bank conveyancing panel.
- Convince your lawyer to do everything within their powers to join the Sainsburys Bank conveyancing panel
My conveyancer has requested from me identification documents asserting that this is part of his retainer as a solicitor on the Sainsburys Bank Conveyancing panel. This is news to me - can I refuse?
Due to Money Laundering Regulations your conveyancing lawyer is duty bound to confirm positively your identification when entering into a business relationship with you. It is a criminal offense if your lawyer not do this. If you do not provide ID early in the transaction the solicitor must refuse to act for you. It’s unlikely a lawyer will turn you away if you come to the first meeting without relevant ID but you will have to produce it at some point so you might as well bring it with you to the initial meeting so the lawyer can tick the ID verification box and start sorting out the conveyancing straight away. If you are getting a mortgage with Sainsburys Bank your lawyer also has to check ID documents to satisfy Sainsburys Bank
I have checked your search tool I can't find the lawyer I was hoping to instruct as being on the Sainsburys Bank conveyancing panel. My lawyer has said that they are on the Sainsburys Bank approved panel. How can I be sure given that they are not listed on your directory?
Not all firms are yet listed on our lender panel search tool which is still relatively new. Law firms are listing on a daily basis and it is probably the case that your lawyer is on the Sainsburys Bank conveyancing lawyer and you should probably take them at their word. Please do feel free to suggest that they completing their listing on our site as it would only cost them £1 a month to list themselves as being on the Sainsburys Bank solicitor panel.
I am trying to get my ex-wife removed the mortgage deeds. Can Sainsburys Bank really insist on which solicitor I can or can not use?
You can use any solicitor you like but Sainsburys Bank then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Sainsburys Bank solicitors panel
How can we tell if a solicitor on the Sainsburys Bank panel is any good?
obtaining recommendations is a good start. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always recommend that you speak with the lawyer carrying out your conveyancing
We expect to receive a DIP from Sainsburys Bank this week so we can work out what to offer on a property we like as otherwise we are dependent on web based calculators (which aren't taking into account credit checks etc).Do the Sainsburys Bank recommend a solicitor on the Sainsburys Bank conveyancing panel, or is it better to find our own lawyer
You will need to appoint solicitors independently although you'll need to choose one on the Sainsburys Bank conveyancing panel. The solicitor represents both you and the Sainsburys Bank through the process.
Completion of my remortgage has taken place with a loan from Sainsburys Bank. Conveyancing was satisfactory but I feel I should register my dissatisfaction about Sainsburys Bank. Who do I contact should I wish to lodge a complaint?
Most banks and building societies have complaints procedures. Your first point of contact should be one of the Sainsburys Bank branches or the Customer Care Team at Sainsburys Bank head office. In most cases complaints to Sainsburys Bank are sorted out effectively and efficiently. However if you are not satisfied that the matter is resolved you can write to the
Financial Ombudsman Service with full details of your complaint.