Sainsbury's Bank Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. Supported by the Council of Mortgage Lenders and PI insurers such as AmTrust. It is a unique risk management tool.

This software is the only way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with notifications given on Sainsbury's Bank’s changes. While using COMPLETIONmonitor is not a condition for being on the Sainsbury's Bank panel, demonstrating you can stay up to date with Sainsbury's Bank’s Handbook requirements is a helpful support to your application to their lender panel and, just as importantly, safeguard your panel status.

COMPLETIONmonitor generates real-time alerts, automatically produces SRA and CQS reports, and will enhance your firm's efficiency. In addition it is user friendly, cost-effective and, for many firms, leads to reduced PII premiums.

Find a Law Firm approved by Sainsbury's Bank

Banks and building societies often change their requirements. The UK Finance Lenders’ Handbook requirements from Sainsbury's Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Sainsbury's Bank has made 109 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 25.0 days. In total, 57% of the sections of P2 of the UK Finance Lenders’ Handbook for Sainsbury's Bank have been changed since 15/12/2008.

To find out more about lender panel compliance,

Book a Personalised Demo

Recent Changes Include

# Date Assoc. Changes Related To
5.4.6 18/05/2018 CML Local Search Indemnity Insurance
16.3.1 31/05/2017 CML
17.1.1 31/05/2017 CML
5.14.10 31/05/2017 CML
5.14.12 31/05/2017 CML
5.14.1 31/05/2017 CML
5.5.3c 31/05/2017 CML
6.7.1 31/05/2017 CML
6.7.3 31/05/2017 CML
5.20.3 31/05/2017 CML

Last update 18/04/2019

Sainsburys Bank Conveyancing Panel Example Support Desk Enquires from members of the public

My fiance and I are novices when it comes to buying a property. Within the last couple of days our property lawyer has sent a preliminary report and documents to look through with a view to exchanging next week. Sainsburys Bank have this afternoon contacted us to inform me that there is now an issue as our lawyer is not on their approved list of lawyers. Please explain?
If you are buying a property with the assistance of a mortgage it is usual for the purchaser's solicitors to also act for the purchaser's lender.

In order to act for a bank or building society a law firm has to be on that lender's conveyancing panel. An application has to be made by the law firm to the lender to become a member of the lender's panel and there are increasingly strict criteria which the firm has to satisfy and indeed some lenders now require their panel members to be part of the Law Society’s Conveyancing Quality Scheme. Your solicitors should contact Sainsburys Bank and see if they can apply for membership of the Sainsburys Bank conveyancing panel, but if that is not viable Sainsburys Bank will instruct their own solicitors to act. You are not legally obliged to appoint a law firm on the Sainsburys Bank conveyancing panel as you are at liberty to use your preferred lawyers, in which case it will likely add costs, and it will likely delay the transaction as you are adding another lawyer into the mix.

Our son is about to exchange on a house that has just been built with a mortgage from Sainsburys Bank. His solicitor has advised him of a delay in receiving the ‘Disclosure of Incentive Form’. Who needs to receive the form?
The form is intended to provide information to the main parties involved in the purchase. Therefore, it will be provided to your son’s lawyer who should be on the Sainsburys Bank conveyancing panel as a standard part of the process, and to the surveyor when requested.

The Developer will be required to start the process by downloading the form and completing it.

The form will therefore need to be available for the valuer at the time of his or her site visit. The form should be sent to the Sainsburys Bank conveyancing panel solicitor as early as possible, in order to avoid any last minute delays, and no later than at exchange of contracts.

I am planning to acquire a property and need a conveyancing solicitor in Leeds who is on the Sainsburys Bank solicitor. Could you point me in the right direction as regards a firm?
Our service is a directory service for firms who wish to be listed as being on the approved conveyancing panel for Sainsburys Bank . We don’t recommend any particular firm.
I am trying to get my ex-wife taken off the mortgage deeds. Can Sainsburys Bank really insist on which solicitor I can or can not retain?
You can use any solicitor you like but Sainsburys Bank then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Sainsburys Bank solicitors panel
Is the case that all CQS (Conveyancing Quality Scheme) solicitors on the Sainsburys Bank conveyancing panel?
It is true that some lenders now use the accreditation scheme as the starting point for Panel membership such as HSBC and Santander. The Law Society’s CQS membership however gives no guarantee to lender panel acceptance. That being said,the Council of Mortgage Lenders have indicated that it is likely to become a pre-requisite for firms wishing to join their panels.
In what circumstances might Sainsburys Bank amend or withdraw their mortgage offer?
Lenders such as Sainsburys Bank can revoke their mortgage offer although this rarely happens. In the unlikely event that Sainsburys Bank withdraw their offer they may or may not inform you or the lawyer as to their reasoning. There are many potential reasons but here are a number of examples:
  • If the borrower informs Sainsburys Bank of a change in the loan amount agreed
  • Where the purchase price and borrowers direct contribution differ to details on the mortgage application form completed by the borrower
  • Following advice from the valuer on their lender panel or If the lender has doubts about the effectiveness of the valuation as a result of subsequent events or information received post valuation but pre completion
  • Where the lender has to take account a recent change in law
  • Where the lender is on notice of a restriction or a right of pre-emption which is not at market value
The for formalities of my purchase has taken place with a loan from Sainsburys Bank. Conveyancing was satisfactory but I would like to complain about Sainsburys Bank. How do I make a complaint?
Almost all banks and building societies have complaints procedures. Your first point of contact should be one of the Sainsburys Bank branches or the Customer Services Team at Sainsburys Bank head office. Ordinarily complaints to Sainsburys Bank are resolved very quickly. However if you are not satisfied that the matter is resolved you can write to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR who will take matters further.