Royal Bank of Scotland Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the CML and professional indemnity insures. It is a unique risk mitigation tool.

This software assists the way you can demonstrate to lender panels that you are, and can stay fully compliant with their instructions, with automatic updates on Royal Bank of Scotland’s changes. While utilising the software is not a prerequisite for Royal Bank of Scotland , demonstrating you can stay up to date with Royal Bank of Scotland’s Handbook requirements is a helpful support to your application to their lender panel and, more importantly, safeguard your panel standing.

COMPLETIONmonitor creates real-time alerts, automatically produces SRA and CQS reports, and will improve your firm's efficiency. In addition it is user friendly, cost-effective and, for many firms, results in a PII saving.

Find a Law Firm approved by Royal Bank of Scotland

Mortgage companies often vary their requirements. The UK Finance Lenders’ Handbook requirements from Royal Bank of Scotland are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Royal Bank of Scotland has made 570 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 4.8 days. In total, 66% of the sections of P2 of the UK Finance Lenders’ Handbook for Royal Bank of Scotland have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
6.7.1 10/10/2019 CML
New Build Conveyancing
The Royal Bank of Scotland plc approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
16.3.2 15/11/2018 CML
Transfer of Equity
The Royal Bank of Scotland plc details for requesting debt amount
16.4.1 15/11/2018 CML
Consent to Let
Contact details at The Royal Bank of Scotland plc for consent to let.
16.5.3d 15/11/2018 CML
Option Agreements
Contact details at The Royal Bank of Scotland plc for approved lawyers to send option agreements .
17.2.1a 15/11/2018 CML
Redemption Payments
Where do solicitors and conveyancers send the discharge and repayment remittance in relation to The Royal Bank of Scotland plc mortgages ?
5.13.1 06/09/2018 CML
Balance of Monies
Contact details at The Royal Bank of Scotland plc for approved lawyers where borrower is not providing balance of purchase price from funds/proposing to give second charge.
Insolvency Act Indemnity Insurance Deed of Gift Indemnity Insurance
3.2.3 03/09/2018 CML
Conveyancing Solicitors Details for Sellers
The Royal Bank of Scotland plc requirements for notification of the name and address of the solicitors firm or licensed conveyancers firm acting for the seller?
14.2.1 27/03/2018 CML
Post Completion Conveyancing
Where should conveyancing panelfor The Royal Bank of Scotland plc send the title deeds and documents following completion?
4.5b 21/03/2018 CML
Certificates of Title
Contact details at The Royal Bank of Scotland plc for conveyancing panel/approved lawyers where COT should be sent
4.5b 02/03/2018 CML
Certificates of Title
Contact details at The Royal Bank of Scotland plc for conveyancing panel/approved lawyers where COT should be sent

Last update 21/01/2020

Q and A’s regarding the Royal Bank of Scotland Solicitor Panel from members of the public

I instructed a firm of solicitors to carry out on my house purchase 4 weeks ago having applied for a mortgage with Royal Bank of Scotland. The law firm confirmed to me that they are on Royal Bank of Scotland conveyancing panel and gave me their panel reference. Royal Bank of Scotland then ,via my broker advised that their panel number was dormant and would need to be reactivated. What happens next? Should I appoint a new solicitor currently on the approved panel for Royal Bank of Scotland?
The answer depends on whether you still have confidence in the said solicitors and how long it will take for the firm to be reinstated on the Royal Bank of Scotland conveyancing panel You may wish to enlist the help of your broker to check with the Royal Bank of Scotland as to how long they think it will take to get the firm to get back on the panel.
Can you help?. My lawyer is not to blame but, my purchase conveyancing has been going on for months. The Local Authority Search from Royal Bank of Scotland was dated random date and we have agreed a date for me to move into the property on 6. My solicitor informs me that as she is on the Royal Bank of Scotland conveyancing panel she needs to reorder the searches as they are no longer acceptable to the lender.
One of the many conditions to being on the Royal Bank of Scotland approved panel is to comply with the CML Handbook Part 2 obligations (last updated for this lender on Royal Bank of Scotland)which specifies that a local authority search be not more than half a year old. You should nevertheless ask your lawyer to check whether something called ‘search validation’ indemnity insurance is acceptable to Royal Bank of Scotland.
I require the services of a Royal Bank of Scotland panel solicitor in Stirling. Can you assist?
Unfortunately it’s not apparent why you need a Royal Bank of Scotland panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to Royal Bank of Scotland to find out which solicitors in Royal Bank of Scotland are on their panel. If you do find such a firm not listed please direct them to our site to list. After all the cost is only one £1 a month
I am trying to get my former partner taken off the mortgage deeds. Can Royal Bank of Scotland really tell me which solicitor I can or can not instruct?
You can use any solicitor you like but Royal Bank of Scotland then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Royal Bank of Scotland solicitors panel
Is there a list of Royal Bank of Scotland panel solicitors on the Building Society Association’s Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
I am selling my flat. I had a double glazing fitted in month 2010 but did not receive a FENSA certificate or Building Regulation Certificate. My buyer's mortgage company, Royal Bank of Scotland are being difficult. The solicitor who is on the Royal Bank of Scotland conveyancing panel is happy to accept ‘lack of building regulation’ insurance but Royal Bank of Scotland are insisting on a building regulation certificate. Why do Royal Bank of Scotland have a conveyancing panel of they don’t accept advice from them?
It is probably the case that Royal Bank of Scotland have referred the matter to their valuer. The reason why Royal Bank of Scotland may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.
My offer was accepted on a house on the 7th February 2014, valuation was booked 3 days later, received a clean bill of health. Solicitor instructed, so the only thing outstanding was my mortgage offer. Having made daily calls to Royal Bank of Scotland and chasing them on my offer I have now been told that my offer will not be issued unless the lawyer is on the Royal Bank of Scotland conveyancing panel. Can the lender hold off the offer?
Mortgage companies tend not to not issue an offer until they have details of a lawyer on their panel. It can take a few weeks for Royal Bank of Scotland to deal with your lawyers application to be on the Royal Bank of Scotland conveyancing panel. There's no guarantee that your solicitors will be accepted.