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Royal Bank of Scotland Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Royal Bank of Scotland Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Royal Bank of Scotland Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk mitigation tool.

This software facilitates the way you can demonstrate to lender panels that you are, and can stay fully compliant with their instructions, with automatic updates on Royal Bank of Scotland’s changes. While using COMPLETIONmonitor is not a prerequisite for Royal Bank of Scotland , demonstrating you can remain up to date with Royal Bank of Scotland’s Handbook requirements is a helpful support to your panel application and, just as importantly, protect your firm’s panel standing.

The software generates real-time alerts, automatically produces regulatory and CQS reports, and will enhance your firm's efficiency. It is also user friendly, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by Royal Bank of Scotland

Banks and building societies often vary their requirements. The UK Finance Lenders’ Handbook requirements from Royal Bank of Scotland are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Royal Bank of Scotland has made 989 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 2.8 days. In total, 69% of the sections of P2 of the UK Finance Lenders’ Handbook for Royal Bank of Scotland have been changed since 15/12/2008.

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Q and A’s regarding the Royal Bank of Scotland Conveyancing Panel from members of the public

I am obtaining a mortgage with Royal Bank of Scotland. I would like to retain the legal services of a Licensed Conveyancer. Does the Royal Bank of Scotland Solicitor panel allow for conveyancers regulated by the CLC
Royal Bank of Scotland’s conveyancing panel is, like many other lenders represented by the CML or BSA, open to Licensed Conveyancers regulated by the CLC.
I am buying a newly constructed duplex and my solicitor is informing me that she has to disclose incentives from the seller as her firm is on the Royal Bank of Scotland conveyancing panel. The Estate Agents are hassling me to exchange contracts and my preference is not to prolong matters. is my lawyer taking the correct approach?
You should not exchange unless you have advised to do so by your lawyer. A precondition to being on the Royal Bank of Scotland approved panel is to comply with the CML Handbook requirements (last updated for this lender on Royal Bank of Scotland). The CML Conveyancing Handbook requires that your lawyer have the appropriate Disclosure of Incentive form completed by the developer and accepted by your lender.
Do all the licensed conveyancers and solicitor practices listed on your search have online case tracking as I was under the impression that this was a precondition of being on the Royal Bank of Scotland conveyancing panel?
No. There is no CML Part 2 or Building Society Association requirement relating to online case tracking. Some law firms operate such technology and some don't.
I was expecting to complete on my flat yesterday. My lawyer’s firm is on the Royal Bank of Scotland solicitors panel but has changed address in the past couple of months and had not informed Royal Bank of Scotland of their new address. Royal Bank of Scotland is now refusing to release my funds as the information from the solicitors isn't correct.
This is as unusual as it is unlucky. Most lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Royal Bank of Scotland branch or your mortgage broker to see if they can assist.
I previously instructed online solicitors based in London who are on the Royal Bank of Scotland solicitor panel. They are now charging me a separate fee of £175 for the legal aspects of the Royal Bank of Scotland mortgage. Is this an additional conveyancing fee specified by Royal Bank of Scotland?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by Royal Bank of Scotland but by your lawyers. Some firms on the Royal Bank of Scotland will charge an ‘acting for lender’ fee but plenty of firms include it on their overall fee.
Two weeks ago we had a mortgage agreed in principle with Royal Bank of Scotland. Solicitors have been instructed? How long does it take for Royal Bank of Scotland to send the offer to our conveyancer
Some lenders take longer than others. Have Royal Bank of Scotland completed the survey? Have you advised Royal Bank of Scotland as your lawyers details and checked that your lawyer is on the Royal Bank of Scotland conveyancing panel? sometimes it can take as long as six weeks for a mortgage offer to be issued
I am selling my apartment. I had a double glazing fitted in month 6 but did not receive a FENSA certificate or Building Regulation Certificate. My purchaser’s mortgage company, Royal Bank of Scotland are being difficult. The solicitor who is on the Royal Bank of Scotland conveyancing panel is saying indemnity insurance will be fine but Royal Bank of Scotland are insisting on a building regulation certificate. Why do Royal Bank of Scotland have a conveyancing panel of they don’t accept advice from them?
It is probably the case that Royal Bank of Scotland have referred the matter to their valuer. The reason why Royal Bank of Scotland may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.

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