RBS (One Account) Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. Supported by the Council of Mortgage Lenders and PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk mitigation tool.

This system optimises the way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with automatic updates on RBS (One Account)’s changes. While utilising COMPLETIONmonitor is not a prerequisite for RBS (One Account) , demonstrating you can stay up to date with RBS (One Account)’s Handbook requirements is a helpful support to your panel application and, more importantly, protect your firm’s panel standing.

The software generates real-time alerts, automatically produces compliance and CQS reports, and will enhance your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, results in a PII saving.

Find a Law Firm approved by RBS (One Account)

Banks and building societies often change their requirements. The UK Finance Lenders’ Handbook requirements from RBS (One Account) are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, RBS (One Account) has made 329 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 8.3 days. In total, 55% of the sections of P2 of the UK Finance Lenders’ Handbook for RBS (One Account) have been changed since 15/12/2008.

To find out more about lender panel compliance,

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FAQs : The RBS (One Account) Solicitor Panel from members of the public

I would like to know the reason why all solicitors are not on the RBS (One Account) Conveyancing panel?
Even though it may seem unfair for RBS (One Account) to restrict who can act for them from the public’s or solicitor’s point of view, the other side of the coin is that the lenders are becoming ever more anxious and feel the necessary need to protect them from mortgage fraud and other illegal activities. As a result of this concern RBS (One Account) are limiting their conveyancing panel to a manageable size. The RBS (One Account) conveyancing panel is not the most exclusive of all lenders
My solicitor has spotted a discrepancy when comparing the assumptions in RBS (One Account)’s home valuation survey and what is revealed within the conveyancing documents. My solicitor has advised that as he is on the RBS (One Account) conveyancing panel he must ensure that the bank is happy with this discrepancy and is content go ahead. Is my conveyancer’s approach right?
A precondition to being on the RBS (One Account) approved panel is to comply with the CML Handbook requirements (last updated for this lender on RBS (One Account)) which do require that your lawyer disclose any incorrect assumptions in the lender’s valuation report and the legal papers. Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for both parties.
I have been Googling for conveyancing quotes online. Can I be assured that all the law firms that are identified on your website are on the RBS (One Account) conveyancing panel?
The solicitor and licensed conveyancing practices on our directory have advised us that they are on the RBS (One Account) panel and agreed to advise us to take down their listing in the event of removal off of the RBS (One Account) panel. To date we have not been informed by either a mortgage company or a member of the public that the data about a specific firm being on the RBS (One Account) conveyancing panel is incorrect.
I would like to get my ex-husband taken off the mortgage deeds. Can RBS (One Account) really insist on which solicitor I can or can not instruct?
You can use any solicitor you like but RBS (One Account) then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the RBS (One Account) solicitors panel
When it comes to mortgage companies such as RBS (One Account) do lawyers have to be pay a fee to be on the conveyancing panel?
We are not aware of any lender fees to be on their panel although some do charge an administration charge to deal with the processing of the conveyancing panel application.
How can we tell if a solicitor on the RBS (One Account) panel is any good?
obtaining recommendations is a sensible start. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always suggest that you speak with the lawyer conducting your conveyancing
We have agreed to purchase a house.One unusual aspect is that the roof has a solar panel. Solicitors conducting should look into this right? Will my lender RBS (One Account) be concerned
Given that your lender is RBS (One Account) your lawyer must to check the RBS (One Account) conveyancing instructions contained in the Part of CML Handbook for RBS (One Account) . The CML Handbook contains minimum requirements for solar panel roof-space leases, and solicitors are required to report to RBS (One Account) where a lease does not meet these requirements. The requirements relate to the installation of panels on properties in England and Wales. Requirements for Scotland are due in the near future.