Rooftop Mortgages Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. Supported by the Council of Mortgage Lenders and PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk management tool.

This software assists the way you can demonstrate to lender panels that you are, and can stay fully compliant with their instructions, with automatic updates on Rooftop Mortgages’s changes. Even though utilising the tool is not a prerequisite for Rooftop Mortgages , demonstrating you can remain up to date with Rooftop Mortgages’s Handbook requirements is an excellent support to your panel application and, just as importantly, protect your firm’s panel standing.

COMPLETIONmonitor generates real-time alerts, automatically produces COLP and CQS reports, and will enhance your firm's efficiency. It is also user friendly, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by Rooftop Mortgages

Mortgage companies often change their requirements. The UK Finance Lenders’ Handbook requirements from Rooftop Mortgages are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Rooftop Mortgages has made 62 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 44.0 days. In total, 25% of the sections of P2 of the UK Finance Lenders’ Handbook for Rooftop Mortgages have been changed since 15/12/2008.

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Recent Changes Include

# Date Assoc. Changes Related To
5.5.1b 01/12/2014 CML
conveyancing requirements in terms of time for building regulation consents
6.14.1a 01/12/2014 CML
contact point if property is not insured in accordance with lender requirement
6.14.2 01/12/2014 CML
requirement that all insurance risks are included
6.14.3 01/12/2014 CML
notification of non-renewal/cancellation for buildings insurance policy
6.14.4 01/12/2014 CML
sending a copy of the buildings insurance policy and last premium
3.1.5 01/12/2014 CML
ID Documentation
Rooftop Mortgages Ltd approved lawyers requirements re ID Documentation: Further acceptable documents (if any)
10.9 01/12/2010 CML
Mortgage Advance and Certificate of Title
Do Rooftop Mortgages Ltd have a specific contact point if completion is delayed for their approved lawyer?
16.5.2 01/12/2010 CML
Deed of Variation
Contact details at Rooftop Mortgages Ltd for conveyancing panel lawyers for confirming proposed deed of variation or agreement will not adversely affect Rooftop Mortgages Ltd
3.1.5 01/12/2010 CML
contact point if seller has no solicitor or licensed conveyancer
17.1.1 13/10/2009 CML
Redemption Statements
Contact details at Rooftop Mortgages Ltd for conveyancing panel lawyers to request redemption statements .

Last update 17/06/2019

Q and A’s regarding the Rooftop Mortgages Conveyancing Panel from members of the public

I instructed a solicitor to work on my remortgage six weeks ago having applied for a mortgage with Rooftop Mortgages. The law firm reassured me that they are on Rooftop Mortgages conveyancing panel and provided me their panel number. Rooftop Mortgages then ,via my broker advised that their panel number was dormant and would need to be reactivated. What happens next? Should I appoint a new solicitor currently on the conveyancing panel for Rooftop Mortgages?
You may be very frustrated with the lawyer but if it only go take a few more days they it may be worth waiting as, depending on how far progressed you are you may end up delaying the transaction by a number of weeks if you need to replace your solicitor You may wish to enlist the help of your broker to check with the Rooftop Mortgages as to how long they think it will take to get the firm to get back on the panel.
Much to my surprise my solicitor has requested from me personal identification documents asserting that this is part of his obligations as a conveyancer on the Rooftop Mortgages Solicitor panel. Is this right?
Due to Money Laundering Regulations your conveyancing lawyer is duty bound to confirm positively your identification when entering into a business relationship with you. It is a criminal offense if your lawyer not do this. If you do not provide ID early in the transaction the solicitor must refuse to act for you. It’s unlikely a lawyer will turn you away if you come to the first meeting without relevant ID but you will have to produce it at some point so you might as well bring it with you to the initial meeting so the lawyer can tick the ID verification box and start sorting out the conveyancing straight away. If you are getting a mortgage with Rooftop Mortgages your lawyer also has to check ID documents to satisfy Rooftop Mortgages
I am searching for online conveyancing estimates. Can I be confident that all the practices that are identified on your website are on the Rooftop Mortgages conveyancing panel?
The law firms on our directory have advised us that they are on the Rooftop Mortgages panel and agreed to advise us to take down their listing in the event of removal off of the Rooftop Mortgages panel. To date we have not been informed by either a mortgage company or a member of the public that the data about a specific firm being on the Rooftop Mortgages conveyancing panel is not accurate.
I was supposed to complete on my flat last Thursday. My lawyer’s firm is on the Rooftop Mortgages conveyancing panel but has moved offices 8 weeks ago and had not advised Rooftop Mortgages of their new address. Rooftop Mortgages is now refusing to release my funds until such time as their systems are up to date with the correct details.
This is a rare situation indeed. Most lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Rooftop Mortgages branch or your mortgage broker to see if they can help.
Are all solicitors on the Rooftop Mortgages conveyancing panel overseen by the SRA?
As solicitors, in order to be on the Rooftop Mortgages conveyancing panel they would need to be regulated by the SRA. Many lenders do allow licenced conveyancers on their panel in which case such firms would be regulated by the Council of Licensed Conveyancers (CLC).
We have a mortgage agreed in principle with Rooftop Mortgages. Solicitors have been appointed? What is the average time that one could expect to receive a mortgage offer from Rooftop Mortgages?
Some lenders take longer than others. Have Rooftop Mortgages conducted the survey? Have you advised Rooftop Mortgages as your lawyers details and checked that your lawyer is on the Rooftop Mortgages conveyancing panel? sometimes it can take as long as six weeks for a mortgage offer to be issued
I am currently in the process of buying my council flat. I have a mortgage agreed with Rooftop Mortgages. Conveyancing is not something I have any knowledge of. Can I proceed without a solicitor easily? I think we can but we keep being told I should have one. Any advice?
It is not advisable proceed with a house purchase without a solicitor. The council's solicitor are not acting for you. You need a solicitor for a number reasons. One of which is to verify what plans the Council have for repairs and refurbishment for the next five years. Many leaseholders have been stung for contributions of thousands of pounds. In any event if you are getting a mortgage with Rooftop Mortgages you will need to appoint a solicitor on the Rooftop Mortgages conveyancing panel.