Rooftop Mortgages Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Rooftop Mortgages Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Rooftop Mortgages Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by professional indemnity insurers. COMPLETIONmonitor is a unique risk management tool.

This software facilitates the way you can demonstrate to lender panels that you are, and can remain fully compliant with their requirements, with alerts on Rooftop Mortgages’s changes. While using the software is not a prerequisite for Rooftop Mortgages , demonstrating you can remain up to date with Rooftop Mortgages’s Handbook requirements is an excellent support to your panel application and, just as importantly, safeguard your panel status.

The software creates real-time alerts, automatically produces compliance and CQS reports, and will increase your firm's efficiency. It is also simply to use, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by Rooftop Mortgages

Banks and building societies frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Rooftop Mortgages are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Rooftop Mortgages has made 404 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 6.8 days. In total, 25% of the sections of P2 of the UK Finance Lenders’ Handbook for Rooftop Mortgages have been changed since 15/12/2008.

To find out more about lender panel compliance,

Rooftop Mortgages Solicitor Panel Sample Enquires to our Call Center from members of the public

I need to swap lawyers as my lawyer is not on the Rooftop Mortgages panel of conveyancing solicitors. Is it advisable to appoint a new law firm?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
I am purchasing a newly constructed flat and my solicitor is informing me that she is duty bound to reveal incentives from the builder as her practice is on the Rooftop Mortgages conveyancing panel. I am nearing the developer’s deadline to exchange contracts and my preference is not to delay matters. is my lawyer taking the correct approach?
You should not exchange unless you have advised to do so by your lawyer. A precondition to being on the Rooftop Mortgages approved panel is to comply with the CML Handbook requirements (last updated for this lender on Rooftop Mortgages). The CML Conveyancing Handbook requires that your lawyer have the appropriate Disclosure of Incentive form completed by the developer and accepted by your lender.
How do I find a local solicitor on the Rooftop Mortgages conveyancing panel? I have a car and am prepared to travel up to 20 miles to meet the conveyancer.
Feel free to make use of the find a conveyancing panel tool on this page. Please choose the lender and your location and you will see a number of lawyer located nearest you. Alternatively you can type in the name of your proposed law firm and see if they are listed as being on the Rooftop Mortgages solicitor panel.
My conveyancers in Birmingham have advised me that no longer have my conveyancing file. At the time of my purchase I took out a mortgage with Rooftop Mortgages. Is it case that being on the Rooftop Mortgages conveyancing panel they need to have retained the file for a prescribed period?
Different lenders have different requirements but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the Rooftop Mortgages Conveyancing Panel Terms. It might be worth you contacting Rooftop Mortgages directly.
We expect to receive a DIP from Rooftop Mortgages this week so we know how much we could potentially offer as otherwise we only have online calculators to go by (which aren't taking into account credit checks etc).Do the Rooftop Mortgages recommend a solicitor on the Rooftop Mortgages conveyancing panel, or is it better to go independently
You will need to appoint solicitors independently although you'll need to choose one on the Rooftop Mortgages conveyancing panel. The solicitor represents both you and the Rooftop Mortgages through the process.
Can I register a complaint to Rooftop Mortgages about the lawyers being on the Rooftop Mortgages conveyancing panel?
There is little point in complaining directly to Rooftop Mortgages. Every solicitor firm and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

Planning on purchasing a house with a mortgage with Rooftop Mortgages. I have received an online quote from a licensed conveyancer, which states: "There will be no charge for dealing with the Building Society if you are obtaining a mortgage". I take this to mean that there will be no additional fee if the solicitor is on the Rooftop Mortgages conveyancing panel. I wanted to make sure it means there will be no additional fees for dealing with the mortgage.
They are simply saying that the cost for acting for the lender is included in the fee being quoted. It is worth you checking that they are on the Rooftop Mortgages conveyancing panel

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