Rooftop Mortgages Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the Council of Mortgage Lenders and PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk mitigation tool.

This software facilitates the way you can demonstrate to lender panels that you are, and can remain fully compliant with their requirements, with notifications given on Rooftop Mortgages’s changes. Even though utilising the software is not a prerequisite for Rooftop Mortgages , demonstrating you can stay up to date with Rooftop Mortgages’s Handbook requirements is an excellent support to your application to their lender panel and, more importantly, protect your panel standing.

The software generates real-time alerts, automatically produces COLP and CQS reports, and will increase your firm's efficiency. It is also user friendly, cost-effective and, for some firms, leads to a PII saving.

Find a Law Firm approved by Rooftop Mortgages

Lenders often change their requirements. The UK Finance Lenders’ Handbook requirements from Rooftop Mortgages are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Rooftop Mortgages has made 62 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 44.0 days. In total, 25% of the sections of P2 of the UK Finance Lenders’ Handbook for Rooftop Mortgages have been changed since 15/12/2008.

To find out more about lender panel compliance,

Book a Personalised Demo

FAQs : The Rooftop Mortgages Solicitor Panel from members of the public

Is the fact that my solicitor is not identified on the Rooftop Mortgages Solicitor panel that there is a problem with the quality of the firm’s work?
It would not be wise to jump to that conclusion. There are all sorts of perfectly reasonable explanations. A recent report by the solicitors regulator indicated 76% of law firms surveyed had been removed from at least one lender panel. The top 3 reasons are as follows: (1) lack of transactions (2) the lawyer is a sole practitioner (3) as part of the HSBC panel reduction (4) regulatory contact by SRA (5) accidental removal. If you are concerned you should simply call the firm and ask them why they are no longer on the approved list for Rooftop Mortgages.
Can you clarify something for me?. For no fault of my lawyer but, my purchase conveyancing has been going on for months. The Local Authority Search from Rooftop Mortgages was dated random date and we have agreed a date for me to move into the property on Tues etc. My solicitor has advised that as she is on the Rooftop Mortgages conveyancing panel she needs to reorder the searches as they are no longer acceptable to the lender.
A precondition to being on the Rooftop Mortgages approved panel is to comply with the CML Handbook Part 2 obligations (last updated for this lender on Rooftop Mortgages)which states that a local authority search be not more than 6 months old. You should nevertheless ask your lawyer to check whether something called ‘search validation’ indemnity insurance is acceptable to Rooftop Mortgages.
I am looking to buy a property and require a conveyancing solicitor in Leeds who is on the Rooftop Mortgages approved. Can you recommend a local conveyancing firm?
Our service is a directory service for firms who wish to be listed as being on the approved conveyancing panel for Rooftop Mortgages . We don’t recommend any particular firm.
My conveyancers in Birmingham have advised me that they can not locate my conveyancing file. At the time of my purchase I took out a mortgage with Rooftop Mortgages. Is it case that being on the Rooftop Mortgages conveyancing panel they need to have retained the file for a number of years?
Different lenders have different requirements but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the Rooftop Mortgages Conveyancing Panel Terms. It might be worth you contacting Rooftop Mortgages directly.
I previously instructed online solicitors based in Cardiff who are on the Rooftop Mortgages solicitor panel. They have just invoiced me a separate fee of £195 for the legal aspects of the Rooftop Mortgages mortgage. Is this a supplemental conveyancing fee specified by Rooftop Mortgages?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by Rooftop Mortgages but by your lawyers. Some firms on the Rooftop Mortgages will charge an ‘acting for lender’ fee but plenty of firms include it on their overall fee.
We expect to receive a DIP from Rooftop Mortgages this week so we can work out what to offer on a property we like as otherwise we are dependent on web based calculators (which aren't taking into account credit checks etc).Do the Rooftop Mortgages recommend a solicitor on the Rooftop Mortgages conveyancing panel, or is it better to find our own lawyer
You will need to appoint solicitors independently although you'll need to choose one on the Rooftop Mortgages conveyancing panel. The solicitor represents both you and the Rooftop Mortgages through the process.
I have not been happy with the level or service received from my lawyer. Is there a Rooftop Mortgages conveyancing panel complaints department or do I complain directly to the law firm?
Complaining to Rooftop Mortgages about their conveyancing panel is unlikely to yield much of a response. Every solicitor firm and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.