About Lexure Contact us

Rely Mortgages Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

Card image cap
How can my firm apply to be on the Rely Mortgages Conveyancing Panel?
Check your firm’s panel Status
Card image cap
How can my firm be reinstated onto the Rely Mortgages Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers such as AmTrust. It is a unique risk management tool.

This software is the only way you can prove to lender panels that you are, and can remain fully compliant with their requirements, with notifications given on Rely Mortgages’s changes. While utilising the tool is not a condition for being on the Rely Mortgages panel, demonstrating you can remain up to date with Rely Mortgages’s Handbook requirements is an excellent support to your application to their lender panel and, just as importantly, safeguard your panel standing.

COMPLETIONmonitor generates real-time alerts, automatically produces regulatory and CQS reports, and will improve your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, results in reduced PII premiums.

Find a Law Firm approved by Rely Mortgages

Banks and building societies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from Rely Mortgages are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Rely Mortgages has made 1 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 2730.0 days. In total, 0% of the sections of P2 of the UK Finance Lenders’ Handbook for Rely Mortgages have been changed since 15/12/2008.

To find out more about lender panel compliance,
Book a Personalised Demo

Rely Mortgages Conveyancing Panel Recently Asked Questions from members of the public

I am obtaining a mortgage with Rely Mortgages. I would like to use a Licensed Conveyancer. Does the Rely Mortgages Conveyancing panel exclude conveyancers regulated by the CLC
Rely Mortgages’s approved solicitor list is, like many other lenders represented by the CML or BSA, open to Licensed Conveyancers regulated by the CLC.
Our lawyer has uncovered a problem with the lease for the flat we are buying. The other side have put forward title insurance as a solution. We are content with insurance and will pay for it. Our lawyer says that as he is on the Rely Mortgages conveyancing panel he must be satisfied that the lender is happy with this solution. Are we the client or is Rely Mortgages?
The short answer to your last question is that, notwithstanding the potential for a conflict of interest, you and Rely Mortgages are the client. A precondition to being on the Rely Mortgages approved panel is to comply with the CML Handbook requirements (last updated for this lender on Rely Mortgages). The CML Handbook conditions require your lawyer to disclose issues such as defects will the lease so that Rely Mortgages can be afforded the opportunity to check with their valuer as to the extent that the value of the property is affected . Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for you.
Do I have to attend the offices of the Rely Mortgages conveyancing panel solicitor to sign the legal charge? If so, I will appoint a lawyer who conducts conveyancing in Manchester so that I can attend their offices if necessary.
Most conveyancing panel lawyers for Rely Mortgages undertake all of the work via the post, internet or over the phone. This means that they can undertake your Conveyancing Transaction no matter where you live in England or Wales. However you should check if you can still book an appointment to go into appointed conveyancing lawyer if you prefer.
What happens if my lawyer’s firm is suspended from the Rely Mortgages Conveyancing panel prior to the completion date?
The first thing to point out is that, this is a very rare occurrence. In most cases even where a law firm is removed off of a panel the lender would allow the completion to go ahead as the lender would appreciate the difficulties that they would place you in if you have ti instruct a new solicitor days before completion. In a worst case scenario where the lender insists that you instruct a new firm then it is possible for a very good lawyer to expedite the conveyancing albeit that you may pay a significant premium for this. The analogous situation is where a buyer instructs a lawyer, exchanges contracts and the law firm is shut down by the regulator such as the SRA. Again, in this situation you can find lawyers who can troubleshoot their way to bring the conveyancing to a satisfactory conclusion - albeit at a cost.
I currently have a mortgage with with Rely Mortgages. Conveyancing was finalised some time ago. In the event that I decide to rent out the flat and do not currently have a buy-to-let mortgage do I need to remortgage to a BTL mortgage or inform Rely Mortgages?
You must advise Rely Mortgages in advance of renting your property as this is likely to be a breach of Rely Mortgages’s mortgage conditions. In many cases banks or building societies will permit you to let out your former home without needing to switch to a buy-to-let mortgage but some lenders will add a surcharge to your mortgage rate to reflect the higher risk. You should contact Rely Mortgages directly. It should not be necessary to do this via a Rely Mortgages conveyancing panel solicitor.
On the whole I have been dissatisfied with the level or service received from my lawyer. Is there a Rely Mortgages conveyancing panel complaints department or do I complain directly to the law firm?
There is little point in complaining directly to Rely Mortgages. Every solicitor firm and conveyancer must have a complaints procedure. You can get information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is properly dealt with by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

I can not work out if my mortgage offer obliges me to make sure the lease term for the flat is extended prior to the completion date . I have telephoned Rely Mortgages on various occasions and was told they are content with the situation and they would lend. My solicitor - who is on the Rely Mortgages conveyancing panel- telephoned and was told not they would not lend in accordance with their CML Handbook minimum lease term requirements. Who do I believe?
Your lawyer has to follow the CML Handbook Part 2 requirements for Rely Mortgages. Unless your lawyer obtains specific confirmation in writing that Rely Mortgages will go ahead your lawyer has no choice but to refrain from exchanging contract and committing you to the purchase. We would suggest that you ask Rely Mortgages to contact your lawyer in writing confirming that they will accept the remaining number of years left on the lease.

Copyright © Lexsure Limited, 2026

Privacy