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Reliance Bank Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Reliance Bank Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Reliance Bank Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. It is supported by professional indemnity insurers. COMPLETIONmonitor is a unique risk management tool.

This software assists the way you can prove to lender panels that you are, and can remain fully compliant with their requirements, with alerts on Reliance Bank’s changes. Even though using the software is not a prerequisite for Reliance Bank , demonstrating you can remain up to date with Reliance Bank’s Handbook requirements is a helpful support to your panel application and, more importantly, safeguard your panel standing.

The system generates real-time alerts, automatically produces SRA and CQS reports, and will enhance your firm's efficiency. It is also simply to use, cost-effective and, for some firms, leads to a PII saving.

Find a Law Firm approved by Reliance Bank

Mortgage companies frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Reliance Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Reliance Bank has made 179 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 15.3 days. In total, 51% of the sections of P2 of the UK Finance Lenders’ Handbook for Reliance Bank have been changed since 15/12/2008.

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FAQs for the Reliance Bank Conveyancing Panel from members of the public

It has come to my attention via my financial adviser that my lawyer is not on the Reliance Bank Solicitor panel. How can I be certain that this is indeed the case?
The best course of action for you to take is to contact your lawyer directly. You lawyer should advise you of the situation. If they are not on the panel they may recommend you to a firm that is on the conveyancing panel for Reliance Bank.
We are approaching an exchange and my mum and dad having sent the 10% deposit to my lawyer. I am now advised that as the deposit has not come from me my lawyer needs to disclose this to my lender Reliance Bank. Apparently, being on the Reliance Bank conveyancing panel and acting on their behalf he must inform Reliance Bank if the balance of the mortgage advance is not just from me. I informed the bank about my parent’s contribution when I applied for the home loan so is it really necessary for him to raise this?
Your lawyer is obliged to check with Reliance Bank to make sure that they are aware that the balance of the purchase price is not from your own funds. Your solicitor can only report this to Reliance Bank if you agree, failing which, your lawyer must cease to continue acting.
Do all the licensed conveyancers and solicitor practices listed on your directory have online case tracking as I understood that this was a condition of being on the Reliance Bank conveyancing panel?
The Council of Mortgage Lenders or BSA do not require online case tracking. Some law firms operate such technology and some don't.
The solicitors that I recently instructed on my house acquisition in Hendon has suddenly shut down. I chose them because I needed a firm on the Reliance Bank conveyancing panel and my family lawyer was not. I gave my credit card details for them to take £175 for searches. What should be my next steps?
If you have an estate agent involved then inform them straight away so that they can let the sellers know that there may be a slight delay due to the problems encountered. Most sellers would be sympathetic and urge their lawyer to send a new set of papers to your new solicitors. You will need to appoint new lawyers that are on the Reliance Bank conveyancing panel and notify the lender. If you have paid over any money it will hopefully be held by the SRA as money in an intervened firm's bank accounts is transferred to the SRA. Then, the SRA or the intervention agent looks at the intervened firm's accounts to work out who the money belongs to. To claim your money you will need to contact the SRA. If the SRA cannot return money you are owed from the firm's bank accounts, or if they can only return part of the money, you can apply to the Compensation Fund for a grant. Your new lawyers may be able to assist
I had instructed online solicitors located in Bristol who are on the Reliance Bank solicitor panel. They are now charging me a separate fee of £195 for dealing with the Reliance Bank mortgage. Is this a supplemental conveyancing fee specified by Reliance Bank?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by Reliance Bank but by your lawyers. Some firms on the Reliance Bank will charge an ‘acting for lender’ fee and others do not.
My fiance and I are at the point of viewing houses and am about to put in an offer. Should I already have a conveyancer appointed at this stage? I will be getting a home loan with Reliance Bank
You should start obtaining conveyancing quotes from solicitors ASAP. After you have chosen your lawyer and once your offer is accepted you can instruct them to work for you and pass their details on the the EA. As you are getting a mortgage with Reliance Bank , ask your prospective lawyers check they are on the Reliance Bank conveyancing panel otherwise they can't do the mortgage legal work.
My offer on house has been accepted, but there is a chain. The vendors have offered on somewhere, but not been accepted yet, and have viewings of other properties in the pipeline. My conveyancing solicitor has been instructed. What do I do now? At what point should I appy for the mortgage with Reliance Bank?
It is usual to have concerns where there is a chain as you are unlikely to want to be too out of pocket too early (mortgage application is approx £1k, then survey/valuation, conveyancing search costs, etc). First you should check that your solicitor is on the Reliance Bank conveyancing panel. As to the next stages this very much depends on the circumstances of your case, desire for this property and on the state of the market. In a hot mortgage some buyers would pally for the mortgage with Reliance Bank and pay for the valuation and only if it comes back ok would they pay their solicitor to press on with searches.

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