Royal Bank of Scotland -Natwest One Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. Supported by the CML and professional indemnity insures. It is a unique risk management tool.

This system is the only way you can demonstrate to lender panels that you are, and can remain fully compliant with their requirements, with alerts on Royal Bank of Scotland -Natwest One’s changes. While utilising the software is not a condition for acceptance on the Royal Bank of Scotland -Natwest One panel, demonstrating you can remain up to date with Royal Bank of Scotland -Natwest One’s Handbook requirements is a helpful support to your panel application and, more importantly, protect your firm’s panel status.

The system generates real-time alerts, automatically produces compliance and CQS reports, and will increase your firm's efficiency. It is also user friendly, cost-effective and, for many firms, leads to reduced PII premiums.

Find a Law Firm approved by Royal Bank of Scotland -Natwest One

Banks and building societies often vary their requirements. The UK Finance Lenders’ Handbook requirements from Royal Bank of Scotland -Natwest One are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Royal Bank of Scotland -Natwest One has made 199 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 13.7 days. In total, 51% of the sections of P2 of the UK Finance Lenders’ Handbook for Royal Bank of Scotland -Natwest One have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
6.7.1 10/10/2019 CML
New Build Conveyancing
The Royal Bank of Scotland plc Natwest One Account approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
5.7.1b 02/12/2016 CML
Freehold Flats
The Royal Bank of Scotland plc Natwest One Account approved lawyers clarification as to whether they lend on freehold flats
Flying Freehold Indemnity Insurance
6.7.1 23/08/2016 CML
New Build Conveyancing
The Royal Bank of Scotland plc Natwest One Account approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
16.3.1 31/05/2016 CML
Transfer of Equity
The Royal Bank of Scotland plc Natwest One Account clarification as to whether they have a standard form of Transfer of Equity/Deed of Covenant?
6.7.1 12/02/2016 CML
New Build Conveyancing
The Royal Bank of Scotland plc Natwest One Account approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
6.7.1 17/11/2015 CML
New Build Conveyancing
The Royal Bank of Scotland plc Natwest One Account approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
5.5.1b 01/12/2014 CML
conveyancing requirements in terms of time for building regulation consents
6.14.1c 01/12/2014 CML
buildings insurance total sum insured calculation
6.14.3 01/12/2014 CML
notification of non-renewal/cancellation for buildings insurance policy
3.1.5 01/12/2014 CML
ID Documentation
The Royal Bank of Scotland plc Natwest One Account approved lawyers requirements re ID Documentation: Further acceptable documents (if any)

Last update 07/11/2019

Royal Bank of Scotland -Natwest One Conveyancing Panel : Questions and Answers from members of the public

I need to swap lawyers as my lawyer is not on the Royal Bank of Scotland -Natwest One panel of conveyancing solicitors. Is it practical to instruct different lawyers?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
My solicitor has uncovered a discrepancy between the assumptions in Royal Bank of Scotland -Natwest One’s valuation survey and what is revealed within the legal papers for the property. My lawyer says that as he is on the Royal Bank of Scotland -Natwest One conveyancing panel he is obliged to ensure that the lender is OK with this discrepancy and is content go ahead. Is my solicitor’s course or action appropriate?
A precondition to being on the Royal Bank of Scotland -Natwest One approved panel is to comply with the CML Handbook requirements (last updated for this lender on Royal Bank of Scotland -Natwest One) which do require that your lawyer disclose any incorrect assumptions in the lender’s valuation report and the legal papers. Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for both parties.
I am buying a property and need a conveyancing solicitor in who is on the Royal Bank of Scotland -Natwest One solicitor. Could you point me in the right direction as regards a solicitor?
Our service is a directory service for firms who wish to be listed as being on the approved conveyancing panel for Royal Bank of Scotland -Natwest One . We don’t recommend any particular firm.
The firm that just started acting on my house acquisition in London has suddenly closed. I chose them because I needed a solicitor on the Royal Bank of Scotland -Natwest One conveyancing panel and my preferred lawyer was not. I gave them a cheque for £150 in advance. What should be my next steps?
If you have an estate agent involved then inform them immediately so that they advise the vendors that there may be a slight delay due to reasons beyond your control. Hopefully they will be sympathetic and urge their lawyer to send a new set of papers to your new solicitors. You should appoint new lawyers that are on the Royal Bank of Scotland -Natwest One conveyancing panel and notify the lender. If you have paid over any money it will hopefully be held by the SRA as money in an intervened firm's bank accounts is transferred to the SRA. Then, the SRA or the intervention agent looks at the intervened firm's accounts to work out who the money belongs to. To claim your money you will need to contact the SRA. If the SRA cannot return money you are owed from the firm's bank accounts, or if they can only return part of the money, you can apply to the Compensation Fund for a grant. Your new lawyers may be able to help
Can I be sure that the solicitor on the Royal Bank of Scotland -Natwest One panel is any good?
obtaining recommendations is a sensible start. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always advise that you speak with the solicitor handling your conveyancing
I have decided to exercise my right to buy my property off the council. I have a mortgage offer with Royal Bank of Scotland -Natwest One. Conveyancing is not something I have any knowledge of. Can I proceed without a solicitor easily? I think we can but we keep being told I should use one. Any advice?
It is not advisable proceed with a house purchase without a solicitor. The council's solicitor are not acting for you. You need a solicitor for a number reasons. One of which is to verify what plans the Council have for repairs and refurbishment for the next five years. Many leaseholders have been stung for contributions of thousands of pounds. In any event if you are getting a mortgage with Royal Bank of Scotland -Natwest One you will need to appoint a solicitor on the Royal Bank of Scotland -Natwest One conveyancing panel.
My offer on house has been accepted, but there is a chain. The vendors have offered on somewhere, but not been accepted yet, and have viewings of other properties in the pipeline. My conveyancing solicitor has been instructed. What do I do now? At what point should I appy for the mortgage with Royal Bank of Scotland -Natwest One?
It is usual to have concerns where there is a chain as you are unlikely to want to be too out of pocket too early (mortgage application is approx £1k, then survey/valuation, conveyancing search costs, etc). First you should check that your solicitor is on the Royal Bank of Scotland -Natwest One conveyancing panel. As to the next stages this very much depends on the circumstances of your case, desire for this property and on the state of the market. In a hot mortgage some buyers would pally for the mortgage with Royal Bank of Scotland -Natwest One and pay for the valuation and only if it comes back ok would they pay their solicitor to press on with searches.