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Progressive BS Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Progressive BS Conveyancing Panel?
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How can my firm be reinstated onto the Progressive BS Conveyancing Panel?
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Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. It is supported by professional indemnity insurers. It is a unique risk mitigation tool.

This system facilitates the way you can prove to lender panels that you are, and can remain fully compliant with their requirements, with automatic updates on Progressive BS’s changes. Notwithstanding that using the tool is not a condition for being on the Progressive BS panel, demonstrating you can stay up to date with Progressive BS’s Handbook requirements is an excellent support to your application to their lender panel and, more importantly, safeguard your panel standing.

COMPLETIONmonitor creates real-time alerts, automatically produces regulatory and CQS reports, and will enhance your firm's efficiency. It is also user friendly, cost-effective and, for some firms, results in reduced PII premiums.

Find a Law Firm approved by Progressive BS

Banks and building societies often change their requirements. The UK Finance Lenders’ Handbook requirements from Progressive BS are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Progressive BS has made 108 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 25.3 days. In total, 58% of the sections of P2 of the UK Finance Lenders’ Handbook for Progressive BS have been changed since 15/12/2008.

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Progressive BS Solicitor Panel Example Support Desk Enquires from members of the public

A conveyancer my fiance and I had intended to instruct on a remortgage said he will levy higher legal fees if my lender is because of their difficult processes! Am I likely to be frustrated using Progressive BS? Any comments will be appreciated
Progressive BS conveyancing requirements for their panel are no better or no more complicated than most lenders. It is the case now the CML Handbook, the "bible" used by solicitors to establish lender requirements, is different for each lender. It is not clear if your lawyer is on the Progressive BS conveyancing panel. If they are not, this does add further risk of delay as Progressive BS will appoint their own solicitors to look after their interest.
Our property lawyer has informed me that he requires personal identification documents saying that this forms part of his requirements as a solicitor on the Progressive BS Conveyancing panel. Can you confirm whether this is the case?
Anti-terror and anti-money-laundering rules require solicitors and licensed conveyancers to verify the identity of the person or body they are dealing with before they can accept their conveyancing business. The Client Care letter that you need to sign will no doubt confirm this. Your lawyer is right that Progressive BS also require certain documents to be viewed. If a you refuse to provide ID verification documents, your conveyancer would not be able to accept instructions from you. Your lawyer also has obligations to obtain certain documents in accordance with Progressive BS CML Handbook requirements last updated on Progressive BS
How do I find a local solicitor on the Progressive BS conveyancing panel? I have a car and am prepared to travel up to 20 kilometers to meet the lawyer.
Feel free to make use of the find a conveyancing panel search on this website. Please choose the lender and your location and you will see a number of lawyer located nearest you. Alternatively you can type in the name of your proposed law firm and see if they are listed as being on the Progressive BS solicitor panel.
I was expecting to move into my dream home last Thursday. My solicitor is on the Progressive BS conveyancing panel but has moved offices in the past couple of months and had not informed Progressive BS of their new address. Progressive BS has locked down the release of mortgage funds as the information from the solicitors isn't correct.
This is as unusual as it is unlucky. Most lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Progressive BS branch or your mortgage broker to see if they can assist.
Is it the case that all conveyancing solicitors on the Progressive BS conveyancing panel work on a no sale no fee basis?
On the whole there are no requirements by lenders for their firms to operate on a no-sale-no-fee basis. There a small number of lenders who operate a very restricted conveyancing panel managed by a third party company (often termed in the industry as a ‘gatekeeper’). That third party may impose certain conditions such as non-sale-no fee on the panel firms. If you require this as a condition of your conveyancing then you should check with the conveyancing firm that this is part of their package
I previously instructed online conveyancers located in Manchester who are on the Progressive BS solicitor panel. They have just invoiced me a separate fee of £175 for the legal aspects of the Progressive BS mortgage. Is this an additional conveyancing fee specified by Progressive BS?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by Progressive BS but by your lawyers. Some firms on the Progressive BS will charge an ‘acting for lender’ fee but plenty of firms include it on their overall fee.
The for formalities of my purchase has taken place with a loan from Progressive BS. Conveyancing was a necessary evil but I would like to complain about Progressive BS. Who do I contact should I wish to lodge a complaint?
Most banks and building societies have complaints procedures. Your first point of contact should be one of the Progressive BS branches or the Customer Care Team at Progressive BS head office. In most cases complaints to Progressive BS are sorted out very quickly. If you feel that the matter is not resolved you can write to the Financial Ombudsman Service who will take matters further.

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