Platform Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. Supported by the CML and PI insurers. It is a unique risk mitigation tool.

This software assists the way you can prove to lender panels that you are, and can remain fully compliant with their requirements, with automatic updates on Platform’s changes. Even though utilising this technology is not a prerequisite for Platform , demonstrating you can remain up to date with Platform’s Handbook requirements is an excellent support to your panel application and, more importantly, protect your panel status.

The software creates real-time alerts, automatically produces COLP and CQS reports, and will improve your firm's efficiency. In addition it is user friendly, cost-effective and, for some firms, leads to reduced PII premiums.

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Lenders frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from Platform are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Platform has made 170 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 16.1 days. In total, 33% of the sections of P2 of the UK Finance Lenders’ Handbook for Platform have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Platform Home Loans Conveyancing Panel Example Support Desk Enquires from members of the public

My husband and I are hoping to buy a 2 bedroom apartment in Newcastle with a mortgage from Platform Home Loans. We have a lawyer but Platform Home Loans says he's not on their "panel". It seems we have little choice but to instruct one of the Platform Home Loans panel firms or keep our solicitor and pay for one of their panel ones to represent them. This seems very unfair; is there anything we can do?
Unfortunately,no. The mortgage offered to you is subject to its terms and conditions, one of which will be that lawyers will on the Platform Home Loans conveyancing panel. Until recently, most lenders had large numbers of law firms on their panels: a borrower could choose one for themselves, as long as it was on the lender's panel. The lender would then simply instruct the borrower's lawyers to act for the lender, too. You can use your lender's panel lawyers or you could borrow from another lender which does not restrict your choice. A further alternative is for your lawyer to apply to be on the conveyancing panel for Platform Home Loans
Please assist. My lawyer is not to blame but, the conveyancing for my house purchase has been going on for months. The Local Authority Search from Platform Home Loans was date stamped random date and we have agreed a date for me to move into the property on Tues etc. My lawyer has advised that as she is on the Platform Home Loans conveyancing panel she needs to reorder the searches as they are no longer acceptable to the lender.
One of the many conditions to being on the Platform Home Loans approved panel is to comply with the CML Handbook requirements (last updated for this lender on Platform Home Loans)which specifies that a local authority search be not more than half a year old. You should nevertheless ask your lawyer to check whether something called ‘search validation’ indemnity insurance is acceptable to Platform Home Loans.
Are the lawyers identified as being on the Platform Home Loans conveyancing panel, together with their details provided by Platform Home Loans?
The firms themselves provide us confirmation that they are on the Platform Home Loans conveyancing panel as opposed to being supplied with a list from Platform Home Loans directly.
My uncle passed away last year and as sole heir and executor was left the house. The house had a small mortgage remaining of approximately £8000. I want to transfer the title deeds into my name whilst I re-mortgage to Platform Home Loans , pay off the mortgage etc. Is this allowed?
If you intend to re-mortgage then Platform Home Loans will insist on your using a conveyancer on the Platform Home Loans conveyancing panel. Here is link to the Land Registry online guidance around what to do when a property owner dies. This will help you to understand the registration process behind changing the details re the registered title. in your case it would appear that you are effectively purchasing the property from the estate. Your Platform Home Loans conveyancing panel solicitor pays the new mortgage money into the estate, the estate pays off the old mortgage, the charge is released and you become the owner and the Platform Home Loans mortgage is registered as a charge at the Land Registry.
The for formalities of my remortgage has taken place with a loan from Platform Home Loans. Conveyancing was a necessary evil but I would like to complain about Platform Home Loans. How does one go about formally complaining?
Almost all lenders have complaints procedures. Your first point of contact should be one of the Platform Home Loans branches or the Customer Services Department at Platform Home Loans head office. We understand that complaints to Platform Home Loans are resolved very quickly. If you feel that the matter is not resolved you can write to the Financial Ombudsman Service who will take matters further.
I can not work out if my mortgage offer requires a lease extension . I have called Platform Home Loans on various occasions and was told they are content with the situation and they would lend. My solicitor - who is on the Platform Home Loans conveyancing panel- telephoned and was told not they would not lend in accordance with their CML Handbook minimum lease term requirements. I simply dont know who is right
As long as the conveyancer is on the Platform Home Loans panel she or he must comply with the CML Handbook requirements for Platform Home Loans. Unless your lawyer obtains specific confirmation in writing that Platform Home Loans will go ahead your lawyer has no choice but to refrain from exchanging contract and committing you to the purchase. We would suggest that you ask Platform Home Loans to contact your lawyer in writing confirming that they will accept the remaining number of years left on the lease.
Next month my fiance and I are taking a long lease of a 1st floor apartment in Hendon. Conveyancing solicitors in Hendon are preferred to beappointed. My brokerrecommended that we make sure that the solicitor in Hendon is on the Platform Home Loans panel. Is this really necessary?
Not all Hendon conveyancing firms are on the Platform Home Loans conveyancing panel. 5 people a month use our search tool to search for a Hendon conveyancing lawyer on the on the Platform Home Loans panel.