Platform Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. Supported by the Council of Mortgage Lenders and PI insurers. COMPLETIONmonitor is a unique risk management tool.

This software optimises the way you can demonstrate to lender panels that you are, and can stay fully compliant with their instructions, with notifications given on Platform’s changes. While utilising the tool is not a prerequisite for Platform , demonstrating you can stay up to date with Platform’s Handbook requirements is an excellent support to your application to their lender panel and, just as importantly, protect your firm’s panel standing.

COMPLETIONmonitor creates real-time alerts, automatically produces regulatory and CQS reports, and will increase your firm's efficiency. It is also simply to use, cost-effective and, for some firms, results in a PII saving.

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Mortgage companies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from Platform are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Platform has made 177 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 15.4 days. In total, 33% of the sections of P2 of the UK Finance Lenders’ Handbook for Platform have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
6.7.1 15/11/2019 CML
New Build Conveyancing
Platform Home Loans Ltd approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
6.7.1 25/03/2018 CML
New Build Conveyancing
Platform Home Loans Ltd approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
6.7.1 01/08/2017 CML
New Build Conveyancing
Platform Home Loans Ltd approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
6.7.1 26/07/2017 CML
New Build Conveyancing
Platform Home Loans Ltd approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
6.7.1 18/05/2017 CML
New Build Conveyancing
Platform Home Loans Ltd approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
6.14.1 02/02/2015 CML
Building Insurance
Platform Home Loans Ltd approved lawyers additional requirements concerning building insurance
3.1.4 01/12/2014 CML
details of the seller's solicitors or licensed conveyancers
5.5.1a 01/12/2014 CML
requirements in terms of time for planning consents
6.14.1a 01/12/2014 CML
contact point if property is not insured in accordance with lender requirement
6.14.3 01/12/2014 CML
notification of non-renewal/cancellation for buildings insurance policy

Last update 24/01/2020

Platform Home Loans Solicitor Panel Example Support Desk Enquires from members of the public

I am hoping to receive a mortgage offer from Platform Home Loans. I would like to enlist the help of a Licensed Conveyancer. Does the Platform Home Loans Solicitor panel allow for Licensed Conveyancers
Platform Home Loans’s conveyancing panel is, like many other lenders associated to the Council or Mortgage Lenders or Building Society Association, open to Licensed Conveyancers regulated by the Council of Licensed Conveyancers.
My lawyer has spotted a discrepancy between the surveyor’s assumptions in Platform Home Loans’s valuation report and what is in the legal papers for the property. My solicitor informs me that as he is on the Platform Home Loans conveyancing panel he needs to check that the bank is with this discrepancy and is content go ahead. Is my conveyancer’s approach correct?
A precondition to being on the Platform Home Loans approved panel is to comply with the CML Handbook requirements (last updated for this lender on Platform Home Loans) which do require that your lawyer disclose any incorrect assumptions in the lender’s valuation report and the legal papers. Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for both parties.
Are there any apps to help search for a local solicitor on the Platform Home Loans conveyancing panel? I have a car and am prepared to travel up to 25 kilometers to meet the solicitor.
Feel free to make use of the find a conveyancing panel search on this page. Please choose the lender and your location and you will see a number of lawyer located nearest you. Alternatively you can type in the name of your proposed law firm and see if they are listed as being on the Platform Home Loans solicitor panel.
My grandfather passed away six months ago and as sole heir and executor was left the property. The house had a small mortgage left on it of around £5k. I want to have the title changed into my name whilst I re-mortgage to Platform Home Loans , pay off the mortgage etc. Is this allowed?
If you intend to re-mortgage then Platform Home Loans will insist on your using a conveyancer on the Platform Home Loans conveyancing panel. Here is link to the Land Registry online guidance around what to do when a property owner dies. This will help you to understand the registration process behind changing the details re the registered title. in your case it would appear that you are effectively purchasing the property from the estate. Your Platform Home Loans conveyancing panel solicitor pays the new mortgage money into the estate, the estate pays off the old mortgage, the charge is released and you become the owner and the Platform Home Loans mortgage is registered as a charge at the Land Registry.
My wife and I have arranged a further advance on our mortgage from Platform Home Loans as we wish to carry out alterations or improvements our home. Do we need to appoint a solicitor on the Platform Home Loans conveyancing panel to deal with the paperwork?
Platform Home Loans would not normally instruct a member of their approved list of lawyers to deal with such a matter. If they did require any legal work then you would need to ensure that such a lawyer was on the Platform Home Loans list
I am due to exchange contracts on my apartment. I had a double glazing fitted in month 8 but did not receive a FENSA certificate or Building Regulation Certificate. My purchaser’s lender, Platform Home Loans are being a right pain. The solicitor who is on the Platform Home Loans conveyancing panel is saying indemnity insurance will be fine but Platform Home Loans are requiring a building regulation certificate. Why do Platform Home Loans have a conveyancing panel of they don’t accept advice from them?
It is probably the case that Platform Home Loans have referred the matter to their valuer. The reason why Platform Home Loans may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.
My ex -wife’s name is on the Platform Home Loans mortgage of my property but not on the land registry. The apartment was transferred to me on our divorce many years ago by way of a sealed court order. Does my ex still have a say on the sale even though the land registry showing the property in my name alone? Will I be required to take her name of the Platform Home Loans mortgage in order to sell?
As regards the Platform Home Loans mortgage, it is unusual that your ex-wife’s name remains on the mortgage but not on the title. It is conceivable that this is an oversight on the part of your conveyancers to ensure that her name was removed or even an administrative error on the part of Platform Home Loans in failing to update their data. In any event, it should cause difficulty providing her name no longer appears on the Land Registry title and you have a court order ordering that the property is transferred to you.