Platform Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. Supported by the CML and professional indemnity insures. COMPLETIONmonitor is a unique risk management tool.

This system facilitates the way you can demonstrate to lender panels that you are, and can stay fully compliant with their requirements, with automatic updates on Platform’s changes. Even though utilising the software is not a condition for acceptance on the Platform panel, demonstrating you can stay up to date with Platform’s Handbook requirements is a helpful support to your application to their lender panel and, just as importantly, protect your firm’s panel status.

The system generates real-time alerts, automatically produces regulatory and CQS reports, and will increase your firm's efficiency. It is also user friendly, cost-effective and, for many firms, leads to reduced PII premiums.

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Mortgage companies frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Platform are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Platform has made 170 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 16.1 days. In total, 33% of the sections of P2 of the UK Finance Lenders’ Handbook for Platform have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Examples of recent questions relating to the Platform Home Loans Conveyancing Panel from members of the public

I appointed a solicitor to conduct the legal paperwork on my purchase six weeks ago having applied for a mortgage with Platform Home Loans. The firm confirmed to me that they are on Platform Home Loans conveyancing panel and provided me their panel number. Platform Home Loans then ,via my broker advised that their panel number was dormant and would need to be reactivated. What do I do from here? Should I appoint a new solicitor listed on the approved panel for Platform Home Loans?
You may be very frustrated with the lawyer but if it only go take a few more days they it may be worth waiting as, depending on how far progressed you are you may end up delaying the transaction by a number of weeks if you need to replace your solicitor You may wish to enlist the help of your broker to check with the Platform Home Loans as to the time frame to get your lawyer reinstated on the panel once again.
I am purchasing a newly constructed apartment and my solicitor is telling me that she is duty bound to reveal incentives from the seller as her firm is on the Platform Home Loans conveyancing panel. The Estate Agents are hassling me to sign contracts and my preference is not to delay the conveyancing. Can I insist on an exchange regardless of what my lawyer says about being on the Platform Home Loans panel?
You should not exchange unless you have advised to do so by your lawyer. A precondition to being on the Platform Home Loans approved panel is to comply with the CML Handbook requirements (last updated for this lender on Platform Home Loans). The CML Conveyancing Handbook requires that your lawyer have the appropriate Disclosure of Incentive form completed by the developer and accepted by your lender.
Your search tool is useful but there are many lawyers listed near Manchester on the Platform Home Loans conveyancing panel. It would be a lot more helpful if you could recommend a specific firm on the Platform Home Loans approved panel?
We do not recommend specific firms as the right firm for you depends on where your priorities lie. For example you may require a local firm with local knowledge or you might be looking for the low cost conveyancing. We recommend that you speak to 3 or 4 lawyers listed before you make your choice..
I was scheduled to complete on my first house yesterday. My solicitor is on the Platform Home Loans conveyancing panel but has changed address 8 weeks ago and had not advised Platform Home Loans of their new address. Platform Home Loans is now refusing to release my funds until such time as their systems are up to date with the correct details.
This is a rare situation indeed. Most lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Platform Home Loans branch or your mortgage broker to see if they can assist.
Do most lenders operate their own panel of solicitors?
Many lenders do operate a restricted conveyancing panel but a lot of lenders allow any solicitors to join their panel so long as they meet their criteria. Each lender sets their own criteria. For example the Platform Home Loans conveyancing panel requirements are different to Platform Home Loans’s conveyancing panel criteria.
It is not clear whether my mortgage offer requires a lease extension . I have telephoned Platform Home Loans on various occasions and was told they are content with the situation and they would lend. My solicitor - who is on the Platform Home Loans conveyancing panel- telephoned and was told not they would not lend in accordance with their CML Handbook minimum lease term requirements. I simply dont know who is right
As long as the conveyancer is on the Platform Home Loans panel she or he must comply with the CML Handbook requirements for Platform Home Loans. Unless your lawyer obtains specific confirmation in writing that Platform Home Loans will go ahead your lawyer has no choice but to refrain from exchanging contract and committing you to the purchase. We would suggest that you ask Platform Home Loans to contact your lawyer in writing confirming that they will accept the remaining number of years left on the lease.
Planning on purchasing a house with a mortgage with Platform Home Loans. I have received an online quote from a licensed conveyancer, which states: "There will be no charge for dealing with the Building Society if you are obtaining a mortgage". I take this to mean that there will be no additional fee if the solicitor is on the Platform Home Loans conveyancing panel. I wanted to make sure it means there will be no additional fees for dealing with the mortgage.
They are simply saying that the cost for acting for the lender is included in the fee being quoted. It is worth you checking that they are on the Platform Home Loans conveyancing panel