Common questions asked concerning the Perenna Conveyancing Panel
from members of the public
I am hoping to receive a offer of a mortgage from Perenna. I intend to use a Licensed Conveyancer. Does the Perenna Solicitor panel include conveyancers regulated by the CLC
Perenna’s approved solicitor list is, like many other lenders associated to the Council or Mortgage Lenders or Building Society Association, open to Licensed Conveyancers regulated by the Council of Licensed Conveyancers.
can you help? My conveyancer is informing me me that she is duty-bound to conduct a Local Authority search as the firm are on the Perenna approved lawyer panel. Is my lawyer correct?
You have limited options available to you. As you are taking a mortgage with Perenna your lawyer has to comply with their conditions as set out in their version of the CML Conveyancing Handbook. Your lawyer would have previously signed the Terms and Conditions of Perenna’s conveyancing panel appointment which obliges them to follow the CML Handbook requirements last updated Perenna. even if you were a cash buyer you would be ill advised not to carry out a local authority search.
Having used your search tool I can't find the lawyer I was hoping to instruct as being on the Perenna conveyancing panel. My lawyer has said that they are on the Perenna approved panel. How can I be sure given that they are not listed on your directory?
Not all firms are yet listed on our lender panel search tool which is still relatively new. Law firms are listing on a daily basis and it is probably the case that your lawyer is on the Perenna conveyancing lawyer and you should probably take them at their word. Please do feel free to suggest that they completing their listing on our site as it would only cost them £1 a month to list themselves as being on the Perenna solicitor panel.
My house is up for sale and I have a buyer. Does my solicitor have to be on the Perenna conveyancing panel in order to deal with paying off my mortgage?
Ordinarily, even if your lawyer is not on the Perenna conveyancing panel they can still act for you on your sale. it might be that the lender will not release the original deeds (if applicable and increasingly irrelevant) until after the mortgage is paid off. You should speak to your lawyer directly before you start the process though to ensure that there is no problem as lenders are changing their requirements fairly frequently at the moment.
I have today made my last payment due on mortgage with Perenna. I assume I don't need a solicitor on the Perenna panel to remove the mortgage at the Land Registry. Please confirm
If you have finished paying off your Perenna mortgage they may send you evidence showing that you have paid it off. Alternatively they may notify the Land Registry directly. The Land Registry need to see this evidence before they will remove the Perenna mortgage from the register. Perenna,and any evidence they send you, will determine the action you need to take. In cases where no conveyancer is acting for you and you have paid off your mortgage:
but are not moving to another property
where the Perenna has sent the Land Registry the discharge electronically, and
the Perenna has instructed the Land Registry to do so
The Land Registry will send you a letter confirming that your Perenna mortgage has been paid off.
Can I register a complaint to Perenna about the lawyers being on the Perenna conveyancing panel?
There is little point in complaining directly to Perenna. All solicitors and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.
The Legal Ombudsman will make sure that your complaint is properly dealt with by the solicitor. It can also advise you how to complain.
If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.
Intending to buy a house with a mortgage with Perenna. I have received an online quote from a licensed conveyancer, which states: "There will be no charge for dealing with the Lender if you are obtaining a mortgage". I take this to mean that there will be no additional fee if the solicitor is on the Perenna conveyancing panel. I wanted to make sure it means there will be no additional fees for dealing with the mortgage.
They are simply saying that the cost for acting for the lender is included in the fee being quoted. It is worth you checking that they are on the Perenna conveyancing panel