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Perenna Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Perenna Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Perenna Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. It is supported by PI insurers. COMPLETIONmonitor is a unique risk management tool.

This system assists the way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with notifications given on Perenna’s changes. Even though utilising COMPLETIONmonitor is not a condition for acceptance on the Perenna panel, demonstrating you can stay up to date with Perenna’s Handbook requirements is a helpful support to your panel application and, just as importantly, protect your firm’s panel standing.

COMPLETIONmonitor creates real-time alerts, automatically produces compliance and CQS reports, and will improve your firm's efficiency. It is also simply to use, cost-effective and, for some firms, results in a PII saving.

Find a Law Firm approved by Perenna

Lenders often vary their requirements. The UK Finance Lenders’ Handbook requirements from Perenna are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Perenna has made 22 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 124.1 days. In total, 11% of the sections of P2 of the UK Finance Lenders’ Handbook for Perenna have been changed since 15/12/2008.

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Perenna Solicitor Panel Example Support Desk Enquires from members of the public

I am hoping to receive a mortgage offer from Perenna. I would like to enlist the help of a Licensed Conveyancer. Does the Perenna Solicitor panel allow for Licensed Conveyancers
Perenna’s approved solicitor list is, like many other lenders represented by the Council or Mortgage Lenders or Building Society Association, open to Licensed Conveyancers regulated by the Council of Licensed Conveyancers.
My conveyancer has identified an inconsistency when comparing the assumptions in Perenna’s home valuation report and what is in the title deeds. My lawyer says that as he is on the Perenna conveyancing panel he must ensure that the lender is happy with this discrepancy and is content go ahead. Is my solicitor’s stance correct?
A precondition to being on the Perenna approved panel is to comply with the CML Handbook requirements (last updated for this lender on Perenna) which do require that your lawyer disclose any incorrect assumptions in the lender’s valuation report and the legal papers. Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for you.
I have been Googling for conveyancing quotes online. Can I be sure that all the firms that are listed on your directory are on the Perenna conveyancing panel?
The law firms listed on our site have assured us via an online form that they are on the Perenna panel and agreed to advise us to take down their listing in the event of removal off of the Perenna panel. To date we have not been informed by either a mortgage company or a member of the public that the data about a specific firm being on the Perenna conveyancing panel is not accurate.
I was due to complete on my dream home last Thursday. My solicitor is on the Perenna solicitors panel but has changed address in the past couple of months and had not advised Perenna of their new address. Perenna is now refusing to release my funds until such time as their systems are up to date with the correct details.
This is a rare situation indeed. Most lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Perenna branch or your mortgage broker to see if they can help.
When it comes to mortgage companies such as Perenna do lawyers have to be pay a fee to be on the conveyancing panel?
We are not aware of any lender fees to be on their panel although some do charge an administration charge to deal with the processing of the conveyancing panel application.
I previously instructed online solicitors based in Bristol who are on the Perenna solicitor panel. They are now charging me a separate fee of £195 for the legal aspects of the Perenna mortgage. Is this an additional conveyancing fee set by Perenna?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by Perenna but by your lawyers. Some firms on the Perenna will charge an ‘acting for lender’ fee and others do not.
Can I register a complaint to Perenna about the lawyers being on the Perenna conveyancing panel?
There is little point in complaining directly to Perenna. All solicitors and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is properly dealt with by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

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