Pepper Homeloans Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. Supported by the CML and PI insurers. COMPLETIONmonitor is a unique risk mitigation tool.

This software assists the way you can demonstrate to lender panels that you are, and can remain fully compliant with their instructions, with notifications given on Pepper Homeloans’s changes. While using the software is not a prerequisite for Pepper Homeloans , demonstrating you can stay up to date with Pepper Homeloans’s Handbook requirements is an excellent support to your panel application and, more importantly, safeguard your panel status.

The software creates real-time alerts, automatically produces COLP and CQS reports, and will increase your firm's efficiency. It is also simply to use, cost-effective and, for some firms, results in a PII saving.

Find a Law Firm approved by Pepper Homeloans

Lenders often change their requirements. The BSA instructions from Pepper Homeloans are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2010, Pepper Homeloans has made 72 revisions or additions to sections of their version of the BSA Requirements.
That equates to a section change every 37.9 days. In total, 34% of the sections of the BSA Requirements for Pepper Homeloans have been changed since 26/1/2010.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
10.9 06/07/2017 CML
Mortgage Advance and Certificate of Title
Do Pepper Homeloans have a specific contact point if completion is delayed for their conveyancing panel?
5.4.4 06/07/2017 CML
Conveyancing Searches: Environmental Searches
Pepper Homeloans approved lawyers requirement as to whether they want receive environmental or contaminated land reports
6.7.1 06/07/2017 CML
New Build Conveyancing
Pepper Homeloans approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
5.4.6 22/09/2016 CML
Conveyancing Searches: Search Insurance
Pepper Homeloans panel lawyers clarification as to whether they accept search insurance and, if yes, the Pepper Homeloans requirements
Local Search Indemnity Insurance
14.2.2 09/09/2015 CML
Post Completion Conveyancing
Which documents should approved lawyersfor Pepper Homeloans send the title deeds and documents following completion?
16.5.3b 09/09/2015 CML
Deed of Rectification
Where do solicitors and conveyancers send the deed of rectification in relation to Pepper Homeloans mortgages ?
5.15.2c 09/09/2015 CML
Leasehold Conveyancing : Management Company
Pepper Homeloans panel lawyers leasehold conveyancing requirements : requirement as to whether a copy of the signed blank stock transfer form needs to be sent to them
5.4.4 09/09/2015 CML
Conveyancing Searches: Environmental Searches
Pepper Homeloans approved lawyers requirement as to whether they want receive environmental or contaminated land reports
5.5.3d 09/09/2015 CML
Certificates of Lawful Use
Pepper Homeloans approved lawyers clarification as to whether they need to send any certificates of lawful use or development/established use certificates
Lack of Planning Permission Indemnity Insurance
6.7.3 09/09/2015 CML
New Build Conveyancing
Pepper Homeloans panel conveyancer requirements for New Build Conveyancing : should any assignments of building standards indemnity schemes be sent to Pepper Homeloans

Last update 16/01/2019

Pepper Homeloans Conveyancing Panel Sample Enquires to our Call Center from members of the public

I am expecting a offer of a mortgage from Pepper Homeloans. I intend to instruct a Licensed Conveyancer. Does the Pepper Homeloans Solicitor panel include conveyancers regulated by the CLC
Pepper Homeloans’s conveyancing panel is, like many other lenders represented by the CML or Building Society Association, open to Licensed Conveyancers regulated by the Council of Licensed Conveyancers.
I am purchasing a newly constructed flat and my solicitor is informing me that she is duty bound to reveal incentives from the seller as her practice is on the Pepper Homeloans conveyancing panel. I am nearing the developer’s deadline to exchange contracts and I dont want to delay matters. Is my lawyer right?
You should not exchange unless you have advised to do so by your lawyer. A precondition to being on the Pepper Homeloans approved panel is to comply with the CML Handbook requirements (last updated for this lender on Pepper Homeloans). The CML Conveyancing Handbook requires that your lawyer have the appropriate Disclosure of Incentive form completed by the developer and accepted by your lender.
I am searching for conveyancing quotes online. Can I be assured that all the law firms that are listed on your site are on the Pepper Homeloans conveyancing panel?
The law firms listed on our site have advised us that they are on the Pepper Homeloans panel and agreed to advise us to take down their listing in the event of removal off of the Pepper Homeloans panel. To date we have not been informed by either a bank or a member of the public that the data about a specific firm being on the Pepper Homeloans conveyancing panel is not accurate.
I am selling my house. Does my solicitor have to be on the Pepper Homeloans conveyancing panel in order to deal with redeeming my mortgage?
Ordinarily, even if your lawyer is not on the Pepper Homeloans conveyancing panel they can still act for you on your sale. it might be that the lender will not release the original deeds (if applicable and increasingly irrelevant) until after the mortgage is paid off. You should speak to your lawyer directly before you start the process though to ensure that there is no problem as lenders are changing their requirements fairly frequently at the moment.
Do conveyancing solicitors on the Pepper Homeloans conveyancing panel work on a no move no charge basis?
On the whole there are no requirements by lenders for their firms to operate on a no-sale-no-fee basis. There a small number of lenders who operate a very restricted conveyancing panel managed by a third party company (often termed in the industry as a ‘gatekeeper’). That third party may impose certain conditions such as non-sale-no fee on the panel firms. If you require this as a condition of your conveyancing then you should check with the conveyancing firm that this is part of their package
I have a mortgage with Pepper Homeloans. My grandfather has just retired and wants to pay off the mortgage left on the property. After Pepper Homeloans is paid, I want to transfer the property to my mother's name; How long will it roughly take? Do we need two separate solicitors on the Pepper Homeloans conveyancing panel? I do not intend to live at the property once the Pepper Homeloans mortgage is discharged.
You will need a solicitor but they need not be on the Pepper Homeloans conveyancing panel. You will need a solicitor to draw up the transfer and to deal with the Land Registry formalities. The only thing you need to consider is that by selling at an undervalue so ask your lawyer about the implications. There could be an inheritance tax issue if you die within 7 years of this. There's no capital gains tax for you as it is your main residence.
It is not clear whether my mortgage offer obliges me to make sure the lease term for the flat is extended prior to the completion date . I have called into my local branch Pepper Homeloans on numerous occasions and told it wasn't a problem and they would lend. My solicitor - who is on the Pepper Homeloans conveyancing panel- telephoned and was told not they would not lend in accordance with their CML Handbook minimum lease term requirements. I simply dont know who is right
As long as the conveyancer is on the Pepper Homeloans panel she or he must comply with the CML Handbook requirements for Pepper Homeloans. Unless your lawyer obtains specific confirmation in writing that Pepper Homeloans will go ahead your lawyer has no choice but to refrain from exchanging contract and committing you to the purchase. We would suggest that you ask Pepper Homeloans to contact your lawyer in writing confirming that they will accept the remaining number of years left on the lease.