Pepper Money Conveyancing Lender Panel Compliance Tool

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COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by Council of Mortgage Lenders and PI insurers such as AmTrust. It is a unique risk management tool.

This software is the only way you can demonstrate to lender panels that you are, and can stay fully compliant with their requirements, with notifications given on Pepper Money’s changes. Notwithstanding that using the tool is not a prerequisite for Pepper Money , demonstrating you can remain up to date with Pepper Money’s Handbook requirements is an excellent support to your panel application and, more importantly, safeguard your panel standing.

The system generates real-time alerts, automatically produces COLP and CQS reports, and will increase your firm's efficiency. In addition it is user friendly, cost-effective and, for some firms, results in a PII saving.

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Mortgage companies often vary their requirements. The UK Finance Lenders’ Handbook requirements from Pepper Money are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Pepper Money has made 2 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 1365.0 days. In total, 1% of the sections of P2 of the UK Finance Lenders’ Handbook for Pepper Money have been changed since 15/12/2008.

To find out more about lender panel compliance,

Examples of recent questions relating to the Pepper Money Solicitor Panel from members of the public

I am expecting a mortgage with Pepper Money. I hope to retain the legal services of a Licensed Conveyancer. Does the Pepper Money Conveyancing panel allow for conveyancers regulated by the CLC
Pepper Money’s conveyancing panel is, like many other lenders represented by the Council or Mortgage Lenders or BSA, open to Licensed Conveyancers regulated by the Council of Licensed Conveyancers.
We are only a couple days away from an exchange and my mum and dad having sent the 10% deposit to my lawyer. I am now advised that as the deposit has not come from me my lawyer needs to disclose this to my lender Pepper Money. Apparently, being on the Pepper Money conveyancing panel and acting on their behalf he must inform Pepper Money if the balance of the mortgage advance is not just from me. I advised the bank about my parent’s contribution when I applied for the mortgage so is it really necessary for him to raise this?
Your lawyer is obliged to check with Pepper Money to make sure that they are aware that the balance of the purchase price is not from your own funds. Your solicitor can only report this to Pepper Money if you agree, failing which, your lawyer must cease to continue acting.
I note that you have a post code search directory identifying solicitors on the Pepper Money conveyancing panel. Do firms pay you a referral fee if I appoint them for my own conveyancing?
We are a listing service only for law firms wishing to communicate if they are on the Pepper Money conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
I am selling my house. Does my solicitor have to be on the Pepper Money conveyancing panel in order to deal with paying off my mortgage?
Ordinarily, even if your lawyer is not on the Pepper Money conveyancing panel they can still act for you on your sale. it might be that the lender will not release the original deeds (if applicable and increasingly irrelevant) until after the mortgage is paid off. You should speak to your lawyer directly before you start the process though to ensure that there is no problem as lenders are changing their requirements fairly frequently at the moment.
We are getting a further advance on our mortgage from Pepper Money as we wish to carry out a loft conversion to our home. Do we need to appoint a solicitor on the Pepper Money conveyancing panel to deal with the paperwork?
Pepper Money would not normally instruct a member of their approved list of lawyers to deal with such a matter. If they did require any legal work then you would need to ensure that such a lawyer was on the Pepper Money panel
I am buying a property where the roof has a solar panel. Pepper Money have issued a mortgage offer so presumably this is not a concern to them. Why is my solicitor raising questions about the panel?
As your lender is Pepper Money your lawyer must to check the Pepper Money conveyancing instructions contained in the Part of CML Handbook for Pepper Money . The CML Handbook contains minimum requirements for solar panel roof-space leases, and solicitors are required to report to Pepper Money where a lease does not meet these requirements. The requirements relate to the installation of panels on properties in England and Wales. Requirements for Scotland are due in the near future.
I am currently in the process of buying my council flat. I have a mortgage offer with Pepper Money. Conveyancing is new to me. Can I proceed without a solicitor easily? I think we can but we keep being told I should have one. Any advice?
It is not advisable proceed with a house purchase without a solicitor. The council's solicitor are not acting for you. You need a solicitor for a number reasons. One of which is to verify what plans the Council have for repairs and refurbishment for the next five years. Many leaseholders have been stung for contributions of thousands of pounds. In any event if you are getting a mortgage with Pepper Money you will need to appoint a solicitor on the Pepper Money conveyancing panel.

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