Pepper Money Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. Supported by the Council of Mortgage Lenders and PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk mitigation tool.

This system is the only way you can prove to lender panels that you are, and can stay fully compliant with their requirements, with alerts on Pepper Money’s changes. Even though utilising the tool is not a prerequisite for Pepper Money , demonstrating you can stay up to date with Pepper Money’s Handbook requirements is a helpful support to your panel application and, more importantly, protect your firm’s panel standing.

The software generates real-time alerts, automatically produces regulatory and CQS reports, and will enhance your firm's efficiency. In addition it is user friendly, cost-effective and, for some firms, leads to a PII saving.

Find a Law Firm approved by Pepper Money

Banks and building societies often vary their requirements. The UK Finance Lenders’ Handbook requirements from Pepper Money are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Pepper Money has made 2 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 1365.0 days. In total, 1% of the sections of P2 of the UK Finance Lenders’ Handbook for Pepper Money have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
4.5b 20/01/2020 CML
Certificates of Title
Contact details at Pepper Money for conveyancing panel/approved lawyers where certificate of title should be sent
5.14.1 28/08/2019 CML
Leasehold Conveyancing
Pepper Money panel lawyers leasehold conveyancing requirements : minimum unexpired lease term

Last update 18/01/2020

Pepper Money Conveyancing Panel Example Support Desk Enquires from members of the public

For what reasons could a law firm be removed from the Pepper Money solicitor panel?
A survey recently commissioned by the Solicitors Regulatory Authority found that three quarters of law firms had been removed from a lender panel. The top reasons in order are :
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction
  4. regulatory contact by SRA
  5. accidental removal. We are not aware of the specific or common criteria for removal by Pepper Money
I am due to complete my purchase next Monday. I have now been asked to send a copy of my building insurance schedule by my solicitor as he says that he has to check this in has capacity as lawyer for Pepper Money. What does the insurance need to cover?
All property lawyers on the Pepper Money conveyancing panel would need to check that the following risks are covered fire; lightning; aircraft; explosion; earthquake; storm; flood; escape of water or oil; riot; malicious damage; theft or attempted theft; falling trees and branches and aerials; subsidence; heave;landslip;collision;accidental damage to underground services;professional fees, demolition and site clearance costs; and public liability to anyone else. There are some other issues such as the level of excess that are set out in Pepper Money’s Part 2 requirements of the CML Handbook (last updated on Pepper Money). Being on the Pepper Money conveyancing panel your lawyer is expect to follow these requirements.
Your search tool is useful but there are many lawyers listed near London on the Pepper Money conveyancing panel. Can you recommend a specific firm on the Pepper Money approved panel?
We do not recommend specific firms as the right firm for you depends on where your priorities lie. For example you may require a local firm with local knowledge or you might be looking for the low cost conveyancing. We recommend that you speak to 3 or 4 lawyers listed before you make your choice..
I was supposed to move into my first house two days ago. My solicitor is on the Pepper Money solicitors panel but has moved offices 8 weeks ago and had not informed Pepper Money of their new address. Pepper Money has locked down the release of mortgage funds as the information from the solicitors isn't correct.
This is a rare situation indeed. Most lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Pepper Money branch or your mortgage broker to see if they can help.
We are getting a further advance on our mortgage from Pepper Money as we wish to carry out alterations or improvements our home. Do we need to appoint a solicitor on the Pepper Money conveyancing panel to deal with the paperwork?
Pepper Money would not normally instruct firms on their conveyancing panel to deal with such a matter. If they did require any legal work then you would need to ensure that such a lawyer was on the Pepper Money panel
We have agreed a price on a house I spoke to a solicitor previously used by my dad and he suggested instructing a law firm approved by Pepper Money. The estate agent recommended two local firms so I asked Pepper Money if the 2 suggested solicitors are approved, which they are not. Pepper Money suggested that either firm can fill out the appropriate forms to become approved. Do I (1) save myself the aggravation and use one of Pepper Money 's conveyancing panel solicitors (2) Use the local solicitor and accept there may be delays etc as they go through the approval process.
Enquire of Pepper Money for conveyancing panel firms in your area. Most banks have lawyers on their panel throughout the UK. You can also use our search tool at the top of this page to search for a lawyer on the Pepper Money conveyancing panel based on location. If you particularly like the sound of one of the local lawyers that you have spoken to ask them if they would go onto Pepper Money conveyancing panel as it may only take about 2-3 weeks. As long as they meet Pepper Money’s requirements it can be a very simple job for the solicitor. Other stuff will be going on in parallel (as you are at an early stage) so it may not delay matters.
I have a mortgage with Pepper Money. My father has just retired and wants to pay off my mortgage. After Pepper Money is paid, I want to transfer the property to my mother's name; How long will it roughly take? Do we need two separate solicitors on the Pepper Money conveyancing panel? I do not intend to live at the property once the Pepper Money mortgage is discharged.
Although you do need to retain the services of a lawyer they dont need to be on the Pepper Money panel. You will need a solicitor to draw up the transfer and to deal with the Land Registry formalities. The only thing you need to consider is that by selling at an undervalue so ask your lawyer about the implications. There could be an inheritance tax issue if you die within 7 years of this. There's no capital gains tax for you as it is your main residence.