Pepper Money Conveyancing Lender Panel Compliance Tool

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COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. Supported by the Council of Mortgage Lenders and professional indemnity insures. It is a unique risk management tool.

This software is the only way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with alerts on Pepper Money’s changes. While using the software is not a prerequisite for Pepper Money , demonstrating you can stay up to date with Pepper Money’s Handbook requirements is an excellent support to your application to their lender panel and, just as importantly, safeguard your panel standing.

The system creates real-time alerts, automatically produces SRA and CQS reports, and will enhance your firm's efficiency. It is also user friendly, cost-effective and, for some firms, results in a PII saving.

Find a Law Firm approved by Pepper Money

Mortgage companies often vary their requirements. The UK Finance Lenders’ Handbook requirements from Pepper Money are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Pepper Money has made 2 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 1365.0 days. In total, 1% of the sections of P2 of the UK Finance Lenders’ Handbook for Pepper Money have been changed since 15/12/2008.

To find out more about lender panel compliance,

Examples of recent questions relating to the Pepper Money Conveyancing Panel from members of the public

My Conveyancer is not listed on the Pepper Money Conveyancing Panel. Can I still use my family solicitor notwithstanding that they are not on the Pepper Money panel?
You have a number of options available to you here:
  1. Complete the purchase with your existing solicitors but Pepper Money will need to instruct a lawyer on the Pepper Money conveyancing panel. This will result in additional cost and potential delay.
  2. Get a new solicitor to act in the purchase, obviously checking they are on the Pepper Money conveyancing panel.
  3. Urge your lawyer to apply to join the Pepper Money lender panel
Expecting to complete my purchase next Friday. I have now been asked to send a copy of my building insurance schedule by my solicitor as he says that he has to check this in has capacity as lawyer for Pepper Money. What risks do Pepper Money expect the insurance to cover?
Any lawyer on the Pepper Money conveyancing panel would need to check that the following risks are covered fire; lightning; aircraft; explosion; earthquake; storm; flood; escape of water or oil; riot; malicious damage; theft or attempted theft; falling trees and branches and aerials; subsidence; heave;landslip;collision;accidental damage to underground services;professional fees, demolition and site clearance costs; and public liability to anyone else. There are some other issues such as the level of excess that are set out in Pepper Money’s Part 2 requirements of the CML Handbook (last updated on Pepper Money). Being on the Pepper Money conveyancing panel your lawyer is expect to follow these requirements.
I have checked your search tool I can't find the lawyer I was hoping to instruct as being on the Pepper Money conveyancing panel. My lawyer has said that they are on the Pepper Money approved panel. How can I be sure given that they are not listed on your directory?
Not all firms are yet listed on our lender panel search tool which is still relatively new. Law firms are listing on a daily basis and it is probably the case that your lawyer is on the Pepper Money conveyancing lawyer and you should probably take them at their word. Please do feel free to suggest that they completing their listing on our site as it would only cost them £1 a month to list themselves as being on the Pepper Money solicitor panel.
I am considering applying for a Pepper Money mortgage for purchase of a new build (under development) with 60% loan to value. Is it compulsory to choose a solicitor on the conveyancing panel for Pepper Money?
In theory, you could use a solicitor that is not on Pepper Money conveyancing panel, but Pepper Money would require one of their panel solicitors to be instructed to act in their interests, and you'd have to pay for this - so most people instruct a panel solicitor. It's also easier, as otherwise you'd have to deal with two solicitors for the same conveyancing matter.
We have had an offer accepted on a house I spoke to a conveyancer previously used by my uncle and he advised instructing a law firm approved by Pepper Money. The estate agent recommended two local firms so I asked Pepper Money if the 2 suggested solicitors are approved, which they are not. Pepper Money suggested that either firm can fill out the appropriate forms to become approved. Do I (1) save myself the aggravation and use one of Pepper Money 's conveyancing panel solicitors (2) Use the local solicitor and accept there may be delays etc as they go through the approval process.
Enquire of Pepper Money to suggest a law firm in your location. Lenders have them all over the country. You can also use our search tool at the top of this page to search for a lawyer on the Pepper Money conveyancing panel based on location. If you particularly like the sound of one of the local lawyers that you have spoken to ask them if they would go onto Pepper Money conveyancing panel as it may only take about 2-3 weeks. As long as they meet Pepper Money’s requirements it can be a very simple job for the solicitor. Other stuff will be going on in parallel (as you are at an early stage) so it may not delay matters.
I had an offer accepted on an apartment on the 12th January 2014, valuation was booked 4 days later, received a clean bill of health. Conveyancer instructed, so all that was missing was my mortgage offer. Having made daily calls to Pepper Money and chasing them on my offer I have now been told that my offer will not be issued unless the lawyer is on the Pepper Money conveyancing panel. Are Pepper Money entitled to hold back the Mortgage pending the lawyer being on the approved list?
A lender would not issue a mortgage until they have details of a lawyer on their panel. It can take a few weeks for Pepper Money to deal with your lawyers application to be on the Pepper Money conveyancing panel. There's no guarantee that your solicitors will be accepted.
Me and my partner are acquiring a house in Hendon. Conveyancing solicitors in Hendon are preferred to beappointed. My agentrecommended that we make sure that the solicitor in Hendon is on the Pepper Money list of approved conveyancing firms. Is this right?
Not all Hendon conveyancing firms are on the Pepper Money conveyancing panel. 8 people a month use our search tool to search for a Hendon conveyancing practitioner on the on the Pepper Money list of approved conveyancing firms.

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