Pepper Money (UK) Conveyancing Lender Panel Compliance Tool

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COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. Supported by the CML and PI insurers. It is a unique risk mitigation tool.

This software facilitates the way you can prove to lender panels that you are, and can stay fully compliant with their requirements, with automatic updates on Pepper Money (UK)’s changes. Notwithstanding that using the tool is not a prerequisite for Pepper Money (UK) , demonstrating you can stay up to date with Pepper Money (UK)’s Handbook requirements is a helpful support to your application to their lender panel and, more importantly, safeguard your firm’s panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces COLP and CQS reports, and will improve your firm's efficiency. In addition it is user friendly, cost-effective and, for some firms, results in a PII saving.

Find a Law Firm approved by Pepper Money (UK)

Mortgage companies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from Pepper Money (UK) are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Pepper Money (UK) has made 2 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 1365.0 days. In total, 1% of the sections of P2 of the UK Finance Lenders’ Handbook for Pepper Money (UK) have been changed since 15/12/2008.

To find out more about lender panel compliance,

Common questions asked concerning the Pepper Money (UK) Solicitor Panel from members of the public

I have been advised by my broker that I have to pay Pepper Money (UK) fees should I instruct my family lawyer. How efficient are the Pepper Money (UK) conveyancing panel solicitors? I'm happy to use any solicitor in the country TBH provided that they are good and reasonably priced. Would you recommend a specific law firm on the Pepper Money (UK) panel?
Pepper Money (UK)’s conveyancing panel is pretty large so your best bet is just to check with the firms you are getting quotes from that they are on the panel. You can search by postcode on the search tool on this site to find solicitors that Pepper Money (UK) will allow to act for them.
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company Pepper Money (UK) will not agree to this. Why was Pepper Money (UK) even consulted?
Your lawyer being on the Pepper Money (UK) conveyancing panel is duty bound to inform Pepper Money (UK) of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to Pepper Money (UK) then they would have to discontinue acting for you and Pepper Money (UK).
Do all the licensed conveyancers and solicitor practices listed on your directory have online case tracking as I understood that this was a condition of being on the Pepper Money (UK) solicitor panel?
No. There is no CML Part 2 or Building Society Association requirement relating to online case tracking. Some law firms operate such technology and some don't.
My solicitors in Birmingham have advised me that no longer have my conveyancing file. At the time of my purchase I took out a mortgage with Pepper Money (UK). Is it case that being on the Pepper Money (UK) conveyancing panel they need to have retained the file for a number of years?
It very much depends from lender to lender but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the Pepper Money (UK) Conveyancing Panel Terms. It might be worth you contacting Pepper Money (UK) directly.
I have decided to exercise my right to buy my property off the council. I have a mortgage agreed with Pepper Money (UK). Conveyancing is not something I have any knowledge of. Can I proceed without a solicitor easily? I think we can but we keep being told I should use one. Any advice?
It is not advisable proceed with a house purchase without a solicitor. The council's solicitor are not acting for you. You need a solicitor for a number reasons. One of which is to verify what plans the Council have for repairs and refurbishment for the next five years. Many leaseholders have been stung for contributions of thousands of pounds. In any event if you are getting a mortgage with Pepper Money (UK) you will need to appoint a solicitor on the Pepper Money (UK) conveyancing panel.
My offer on house has been accepted, but there is a chain. The vendors have offered on somewhere, but not been accepted yet, and have viewings of other properties booked. My conveyancing solicitor has been instructed. What should be my next step? At what point should I appy for the mortgage with Pepper Money (UK)?
It is usual to have concerns where there is a chain as you are unlikely to want to be too out of pocket too early (mortgage application is approx £1k, then survey/valuation, conveyancing search costs, etc). First you should check that your solicitor is on the Pepper Money (UK) conveyancing panel. As to the next stages this very much depends on the circumstances of your case, desire for this property and on the state of the market. In a hot mortgage some buyers would pally for the mortgage with Pepper Money (UK) and pay for the valuation and only if it comes back ok would they pay their solicitor to press on with searches.
My brother and I are taking a long lease of a penthouse in Hendon. Conveyancing solicitors in Hendon need to beappointed. My friendadvised that we double-check that the conveyancing practitioner in Hendon is on the Pepper Money (UK) panel. Aren't all lawyers on the Pepper Money (UK) panel?
Not all Hendon conveyancing practices are on the Pepper Money (UK) conveyancing panel. Click here to locate a Hendon conveyancing firm on the on the Pepper Money (UK) panel.

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