Pepper Money (UK) Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. Supported by the Council of Mortgage Lenders and professional indemnity insures. COMPLETIONmonitor is a unique risk management tool.

This system assists the way you can prove to lender panels that you are, and can stay fully compliant with their requirements, with notifications given on Pepper Money (UK)’s changes. While utilising this technology is not a prerequisite for Pepper Money (UK) , demonstrating you can remain up to date with Pepper Money (UK)’s Handbook requirements is a helpful support to your application to their lender panel and, more importantly, safeguard your firm’s panel standing.

COMPLETIONmonitor creates real-time alerts, automatically produces compliance and CQS reports, and will improve your firm's efficiency. It is also user friendly, cost-effective and, for many firms, results in a PII saving.

Find a Law Firm approved by Pepper Money (UK)

Mortgage companies often change their requirements. The UK Finance Lenders’ Handbook requirements from Pepper Money (UK) are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Pepper Money (UK) has made 2 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 1365.0 days. In total, 1% of the sections of P2 of the UK Finance Lenders’ Handbook for Pepper Money (UK) have been changed since 15/12/2008.

To find out more about lender panel compliance,

Book a Personalised Demo

Pepper Money (UK) Conveyancing Panel : Questions and Answers from members of the public

Can you please explain the reason why all property lawyers aren't included on the Pepper Money (UK) Conveyancing panel?
As unjust as it may seem for Pepper Money (UK) to restrict who can act for them from the public’s or solicitor’s point of view, the other side of the coin is that the lenders are becoming ever more anxious and feel the necessary need to protect them from mortgage fraud and other illegal activities. As a result of this concern Pepper Money (UK) are limiting their panel of approved conveyancing lawyers to a size that they are happy to control. The Pepper Money (UK) conveyancing panel is not the most difficult to join
Much to my surprise my lawyer has informed me that he requires proof of ID documents asserting that this is part of his legal duty as a solicitor on the Pepper Money (UK) Solicitor panel. Can you confirm whether this is the case?
Due to Money Laundering Regulations your conveyancing lawyer is duty bound to confirm positively your identification when entering into a business relationship with you. It is a criminal offense if your lawyer not do this. If you do not provide ID early in the transaction the solicitor must refuse to act for you. It’s unlikely a lawyer will turn you away if you come to the first meeting without relevant ID but you will have to produce it at some point so you might as well bring it with you to the initial meeting so the lawyer can tick the ID verification box and start sorting out the conveyancing straight away. If you are getting a mortgage with Pepper Money (UK) your lawyer also has to check ID documents to satisfy Pepper Money (UK)
I am buying a house and require a conveyancing solicitor in London who is on the Pepper Money (UK) conveyancing. Could you point me in the right direction as regards a solicitor?
Our service is a directory service for firms who wish to be listed as being on the approved conveyancing panel for Pepper Money (UK) . We don’t recommend any particular firm.
My grandfather passed away 10 months ago and as sole heir and executor was left the property. The house had a relatively small loan left on it of around £4500. I want to transfer the title deeds into my name whilst I re-mortgage to Pepper Money (UK) , pay off the mortgage etc. Is this allowed?
If you intend to re-mortgage then Pepper Money (UK) will insist on your using a conveyancer on the Pepper Money (UK) conveyancing panel. Here is link to the Land Registry online guidance around what to do when a property owner dies. This will help you to understand the registration process behind changing the details re the registered title. in your case it would appear that you are effectively purchasing the property from the estate. Your Pepper Money (UK) conveyancing panel solicitor pays the new mortgage money into the estate, the estate pays off the old mortgage, the charge is released and you become the owner and the Pepper Money (UK) mortgage is registered as a charge at the Land Registry.
Can I be sure that the solicitor on the Pepper Money (UK) panel is any good?
seeking recommendations is a good starting point. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always suggest that you speak with the lawyer conducting your transaction
For 5 years I had a mortgage with Pepper Money (UK). My father has just retired and wants to pay off the mortgage left on the property. After Pepper Money (UK) is paid, I want to transfer the property to my mother's name; How long will it roughly take? Do we need two separate solicitors on the Pepper Money (UK) conveyancing panel? I do not intend to live at the property once the Pepper Money (UK) mortgage is discharged.
Although you do need to retain the services of a lawyer they dont need to be on the Pepper Money (UK) panel. You will need a solicitor to draw up the transfer and to deal with the Land Registry formalities. The only thing you need to consider is that by selling at an undervalue so ask your lawyer about the implications. There could be an inheritance tax issue if you die within 7 years of this. There's no capital gains tax for you as it is your main residence.
I am currently in the process of buying my council flat. I have a mortgage agreed with Pepper Money (UK). Conveyancing is new to me. Can I proceed without a solicitor easily? I think we can but we keep being told I should have one. Any advice?
It is not advisable proceed with a house purchase without a solicitor. The council's solicitor are not acting for you. You need a solicitor for a number reasons. One of which is to verify what plans the Council have for repairs and refurbishment for the next five years. Many leaseholders have been stung for contributions of thousands of pounds. In any event if you are getting a mortgage with Pepper Money (UK) you will need to appoint a solicitor on the Pepper Money (UK) conveyancing panel.