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Penrith Building Society Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Penrith Building Society Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Penrith Building Society Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. It is supported by PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk mitigation tool.

This software assists the way you can demonstrate to lender panels that you are, and can stay fully compliant with their instructions, with notifications given on Penrith Building Society’s changes. While utilising this technology is not a condition for acceptance on the Penrith Building Society panel, demonstrating you can stay up to date with Penrith Building Society’s Handbook requirements is a helpful support to your panel application and, just as importantly, protect your panel status.

The software creates real-time alerts, automatically produces COLP and CQS reports, and will improve your firm's efficiency. It is also simply to use, cost-effective and, for many firms, leads to reduced PII premiums.

Find a Law Firm approved by Penrith Building Society

Mortgage companies often change their requirements. The BSA instructions from Penrith Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2010, Penrith Building Society has made 28 revisions or additions to sections of their version of the BSA Requirements.
That equates to a section change every 97.5 days. In total, 17% of the sections of the BSA Requirements for Penrith Building Society have been changed since 26/1/2010.

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Examples of recent questions relating to the Penrith Building Society Solicitor Panel from members of the public

How easy is it to change a solicitor as I need to find one who is on the Penrith Building Society conveyancing panel. Is it advisable to appoint a new law firm?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
We are getting closer to an exchange and my mum and dad having sent the 10% deposit to my lawyer. I am now advised that as the deposit has not come from me my lawyer needs to disclose this to my lender Penrith Building Society. Apparently, being on the Penrith Building Society conveyancing panel and acting on their behalf he must inform Penrith Building Society if the balance of the mortgage advance is not just from me. I advised the bank about my parent’s contribution when I applied for the home loan so is it really necessary for this now to be an issue?
Your lawyer is obliged to check with Penrith Building Society to make sure that they are aware that the balance of the purchase price is not from your own funds. Your solicitor can only report this to Penrith Building Society if you agree, failing which, your lawyer must cease to continue acting.
I am purchasing a flat and require a conveyancing solicitor in Leeds who is on the Penrith Building Society approved. Can you recommend a local firm?
Our service is a directory service for firms who wish to be listed as being on the approved conveyancing panel for Penrith Building Society . We don’t recommend any particular firm.
I am in the process of remortgaging my apartment does my lawyer need to be on the Penrith Building Society Solicitor panel?
In theory, you could use a solicitor that is not on Penrith Building Society conveyancing panel, but Penrith Building Society would require one of their panel solicitors to be instructed to act in their interests, and you'd have to pay for this - so most people instruct a panel solicitor. It's also easier, as otherwise you'd have to deal with two solicitors for the same transaction.
Is the case that all CQS (Conveyancing Quality Scheme) solicitors on the Penrith Building Society conveyancing panel?
A selection of lenders now use CQS as the starting point for Panel approval such as HSBC and Santander. CQS membership however gives no guarantee to lender panel acceptance. That being said,the Council of Mortgage Lenders have indicated that it is likely to become a pre-requisite for firms wishing to join their approved list of firms.
Are all conveyancing solicitors on the Penrith Building Society conveyancing panel regulated by the Solicitors Regulatory Authority?
As solicitors, in order to be on the Penrith Building Society conveyancing panel they would need to be regulated by the SRA. Many lenders do allow licenced conveyancers on their panel in which case such firms would be regulated by the Council of Licensed Conveyancers (CLC).
Completion of my remortgage has taken place with a loan from Penrith Building Society. Conveyancing was of an acceptable standard but I would like to complain about Penrith Building Society. Who do I contact should I wish to lodge a complaint?
Almost all lenders have complaints procedures. Your first port of call should be one of the Penrith Building Society branches or the Customer Services Department at Penrith Building Society head office. In most cases complaints to Penrith Building Society are sorted out very quickly. However if you are not satisfied that the matter is resolved you can write to the Financial Ombudsman Service who will take matters further.

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