Paragon Residential Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. Supported by the CML and PI insurers. It is a unique risk mitigation tool.

This software facilitates the way you can prove to lender panels that you are, and can stay fully compliant with their requirements, with alerts on Paragon Residential’s changes. While utilising COMPLETIONmonitor is not a prerequisite for Paragon Residential , demonstrating you can stay up to date with Paragon Residential’s Handbook requirements is a helpful support to your application to their lender panel and, more importantly, safeguard your panel standing.

The system creates real-time alerts, automatically produces COLP and CQS reports, and will increase your firm's efficiency. In addition it is user friendly, cost-effective and, for many firms, results in a PII saving.

Find a Law Firm approved by Paragon Residential

Lenders frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from Paragon Residential are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Paragon Residential has made 9 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 303.3 days. In total, 4% of the sections of P2 of the UK Finance Lenders’ Handbook for Paragon Residential have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
6.7.1 29/04/2019 CML
6.7.1 20/08/2018 CML
5.4.6 30/10/2017 CML Local Search Indemnity Insurance
Lender Name 09/10/2017 CML
1.11a 09/10/2017 CML
14.2.2 09/10/2017 CML
5.8.1 09/10/2017 CML
6.4.4 09/10/2017 CML
14.1.5 09/10/2017 CML

Last update 20/01/2020

FAQs : The Paragon Mortgages Conveyancing Panel from members of the public

Is the fact that my conveyancer is not on the Paragon Mortgages Conveyancing panel that there is a problem with the standard of her work?
That would more than likely be a wrong assumption to make. There are all sorts of perfectly reasonable explanations. A recent report by the solicitors regulator indicated 76% of law firms surveyed had been removed from at least one lender panel. The top 3 reasons are as follows: (1) lack of transactions (2) the lawyer is a sole practitioner (3) as part of the HSBC panel reduction (4) regulatory contact by SRA (5) accidental removal. If you are concerned you should simply call the firm and ask them why they are no longer on the approved list for Paragon Mortgages.
Much to my surprise my property lawyer has informed me that he requires identification documents saying that this forms part of his legal duty as a conveyancer on the Paragon Mortgages Solicitor panel. Can this be correct?
Due to Money Laundering Regulations your conveyancing lawyer is duty bound to confirm positively your identification when entering into a business relationship with you. It is a criminal offense if your lawyer not do this. If you do not provide ID early in the transaction the solicitor must refuse to act for you. It’s unlikely a lawyer will turn you away if you come to the first meeting without relevant ID but you will have to produce it at some point so you might as well bring it with you to the initial meeting so the lawyer can tick the ID verification box and start sorting out the conveyancing straight away. If you are getting a mortgage with Paragon Mortgages your lawyer also has to check ID documents to satisfy Paragon Mortgages
I note that you have a search directory identifying law firms on the Paragon Mortgages conveyancing panel. Do firms pay you a commission if I appoint them for my own conveyancing?
We are a listing service only for law firms wishing to communicate if they are on the Paragon Mortgages conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
I am buying a terraced house and getting a mortgage with Paragon Mortgages. Can I do my own conveyancing?
Leaving aside the complexities and merits of DIY conveyancing you will have to appoint a solicitor on the Paragon Mortgages conveyancing panel to look after their interests. Most people therefore find it easier to let the solicitor act for them and the lender. Furthermore there is minimal cost savings to made in you doing to conveyancing for yourself and another lawyer conducting the conveyancing for the lender. Please feel free to use the search tool to find a lawyer on the Paragon Mortgages conveyancing panel in your location.
I had instructed online solicitors located in Birmingham who are on the Paragon Mortgages solicitor panel. They are now charging me a separate fee of £195 for the legal aspects of the Paragon Mortgages mortgage. Is this a supplemental conveyancing fee specified by Paragon Mortgages?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by Paragon Mortgages but by your lawyers. Some firms on the Paragon Mortgages will charge an ‘acting for lender’ fee and others do not.
My wife and I have arranged a further advance on our mortgage from Paragon Mortgages as we wish to carry out a loft conversion to our home. Do we need to appoint a solicitor on the Paragon Mortgages conveyancing panel to deal with the paperwork?
Paragon Mortgages do not ordinarily appoint firms on their approved list of lawyers to deal with such a matter. If they did require any legal work then you would need to ensure that such a lawyer was on the Paragon Mortgages panel
I have not been happy with the level or service received from my lawyer. Is there a Paragon Mortgages conveyancing panel complaints department or do I complain directly to the law firm?
There is little point in complaining directly to Paragon Mortgages. All solicitors and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is properly dealt with by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.