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Bank of Scotland Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Bank of Scotland Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Bank of Scotland Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. It is supported by PI insurers. COMPLETIONmonitor is a unique risk mitigation tool.

This software is the only way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with automatic updates on Bank of Scotland’s changes. Even though utilising the software is not a condition for being on the Bank of Scotland panel, demonstrating you can stay up to date with Bank of Scotland’s Handbook requirements is a helpful support to your panel application and, more importantly, safeguard your panel standing.

The system creates real-time alerts, automatically produces regulatory and CQS reports, and will enhance your firm's efficiency. In addition it is user friendly, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by Bank of Scotland

Lenders frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Bank of Scotland are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Bank of Scotland has made 364 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 7.5 days. In total, 32% of the sections of P2 of the UK Finance Lenders’ Handbook for Bank of Scotland have been changed since 15/12/2008.

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Q and A’s regarding the Bank of Scotland Conveyancing Panel from members of the public

I need to swap lawyers as my lawyer is not on the Bank of Scotland panel of conveyancing solicitors. Is it advisable to appoint a new law firm?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
Our conveyancer has discovered a problem with the lease for the property we are buying. The other side have offered defective title insurance as a solution. We are happy with insurance and will pay for it. Our lawyer says that as he is on the Bank of Scotland conveyancing panel he must check that the lender is happy with this solution. Who is the client here, us or Bank of Scotland?
Just because you have a mortgage offer from Bank of Scotland does not mean to say that the property will be meet their requirements for the purposes of a mortgage. Your lawyer has to ensure that the lease has to comply with the CML Handbook Requirements. You and Bank of Scotland are the client. These conveyancing instructions must be adhered to by the Bank of Scotland conveyancing panel who has to balance acting for you and Bank of Scotland
Are there any apps to help search for a local solicitor on the Bank of Scotland conveyancing panel? I have a car and am prepared to travel up to 20 miles to meet the lawyer.
Feel free to make use of the find a conveyancing panel tool on this page. Please choose the lender and your location and you will see a number of lawyer located nearest you. Alternatively you can type in the name of your proposed law firm and see if they are listed as being on the Bank of Scotland solicitor panel.
My conveyancers in Liverpool have advised me that they can not locate my conveyancing file. At the time of my purchase I took out a mortgage with Bank of Scotland. Is it case that being on the Bank of Scotland conveyancing panel they need to have retained the file for a number of years?
It very much depends from lender to lender but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the Bank of Scotland Conveyancing Panel Terms. It might be worth you contacting Bank of Scotland directly.
Can you point me to a directory of Bank of Scotland panel conveyancers on the Building Society Association’s Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
Do most lenders operate their own panel of solicitors?
Many lenders do operate a restricted conveyancing panel but a lot of lenders allow any solicitors to join their panel so long as they meet their criteria. Each lender sets their own criteria. For example the Bank of Scotland conveyancing panel requirements are different to Bank of Scotland’s conveyancing panel requirements.
The for formalities of my purchase has taken place with a loan from Bank of Scotland. Conveyancing was satisfactory but I would like to complain about Bank of Scotland. Who do I contact should I wish to lodge a complaint?
All lenders have complaints procedures. Your first port of call should be one of the Bank of Scotland branches or the Customer Care Department at Bank of Scotland head office. Ordinarily complaints to Bank of Scotland are resolved effectively and efficiently. However if you are not satisfied that the matter is resolved you can write to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR who will take matters further.

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