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Landmark Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Landmark Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Landmark Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers such as AmTrust. It is a unique risk mitigation tool.

This system is the only way you can prove to lender panels that you are, and can remain fully compliant with their requirements, with automatic updates on Landmark’s changes. While utilising this technology is not a condition for being on the Landmark panel, demonstrating you can remain up to date with Landmark’s Handbook requirements is a helpful support to your application to their lender panel and, more importantly, safeguard your firm’s panel standing.

The software creates real-time alerts, automatically produces regulatory and CQS reports, and will increase your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, leads to a PII saving.

Find a Law Firm approved by Landmark

Mortgage companies frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Landmark are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Landmark has made 571 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 4.8 days. In total, 53% of the sections of P2 of the UK Finance Lenders’ Handbook for Landmark have been changed since 15/12/2008.

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Common questions asked concerning the Landmark Mortgages Conveyancing Panel from members of the public

My IFA has has requested my law firm’s panel member for the Landmark Mortgages conveyancing panel. How do I discover this. I have tried my local Landmark Mortgages office but they don't know it.
Have you tried speaking to your lawyer about this?. They should have a central record lender panel numbers including the Landmark Mortgages panel reference.
We are nearing an exchange and my parents having sent the 10% deposit to my lawyer. I am now advised that as the deposit has not come from me my lawyer needs to make a notification to my lender Landmark Mortgages. Apparently, being on the Landmark Mortgages conveyancing panel and acting on their behalf he must inform Landmark Mortgages if the balance of the mortgage advance is not just from me. I disclosed to the bank about my parent’s contribution when I applied for the mortgage so is it really necessary for him to raise this?
Your lawyer is obliged to check with Landmark Mortgages to make sure that they are aware that the balance of the purchase price is not from your own funds. Your solicitor can only report this to Landmark Mortgages if you agree, failing which, your lawyer must cease to continue acting.
I have checked your search tool I can't find the lawyer I was hoping to instruct as being on the Landmark Mortgages conveyancing panel. My lawyer has said that they are on the Landmark Mortgages approved panel. How can I be sure given that they are not listed on your directory?
Not all firms are yet listed on our lender panel search tool which is still relatively new. Law firms are listing on a daily basis and it is probably the case that your lawyer is on the Landmark Mortgages conveyancing lawyer and you should probably take them at their word. Please do feel free to suggest that they completing their listing on our site as it would only cost them £1 a month to list themselves as being on the Landmark Mortgages solicitor panel.
I was expecting to complete on my first house two days ago. My solicitor is on the Landmark Mortgages conveyancing panel but has moved offices 8 weeks ago and had not advised Landmark Mortgages of their new address. Landmark Mortgages is now refusing to release my funds until such time as their systems are up to date with the correct details.
This is a rare situation indeed. The majority of lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Landmark Mortgages branch or your mortgage broker to see if they can assist.
I previously instructed online solicitors located in Birmingham who are on the Landmark Mortgages solicitor panel. They are now charging me a separate fee of £175 for the legal aspects of the Landmark Mortgages mortgage. Is this an additional conveyancing fee set by Landmark Mortgages?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by Landmark Mortgages but by your lawyers. Some firms on the Landmark Mortgages will charge an ‘acting for lender’ fee but plenty of firms include it on their overall fee.
My wife and I have arranged a further advance on our mortgage from Landmark Mortgages as we wish to carry out a loft conversion to our home. Do we need to appoint a solicitor on the Landmark Mortgages conveyancing panel to deal with the paperwork?
Landmark Mortgages would not normally appoint firms on their conveyancing panel to deal with such a matter. If they did require any legal work then you would need to ensure that such a lawyer was on the Landmark Mortgages panel
In what circumstances might Landmark Mortgages amend or withdraw their mortgage offer?
Lenders such as Landmark Mortgages can revoke their mortgage offer although this is unusual. should Landmark Mortgages withdraw their offer they may or may not inform you or the lawyer as to their reasoning. There are various possible reasons but here are a few examples:
  • If the financial circumstances of the borrower have changed to the detriment and the Landmark Mortgages has been notified
  • If the borrower informs Landmark Mortgages of a change in security address
  • Situations where information provided by the borrower that enabled the lender to make a lending decision is fraudulent, incorrect or misleading.
  • Where to proceed with the Mortgage offer would be unlawful
  • Where the lender is on notice of a restriction or a right of pre-emption which is not at market value

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