Landmark Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. Supported by the CML and PI insurers. It is a unique risk mitigation tool.

This software assists the way you can demonstrate to lender panels that you are, and can stay fully compliant with their instructions, with notifications given on Landmark’s changes. Notwithstanding that utilising COMPLETIONmonitor is not a condition for acceptance on the Landmark panel, demonstrating you can stay up to date with Landmark’s Handbook requirements is a helpful support to your panel application and, more importantly, protect your firm’s panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces COLP and CQS reports, and will increase your firm's efficiency. It is also user friendly, cost-effective and, for some firms, leads to reduced PII premiums.

Find a Law Firm approved by Landmark

Lenders often vary their requirements. The UK Finance Lenders’ Handbook requirements from Landmark are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Landmark has made 571 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 4.8 days. In total, 53% of the sections of P2 of the UK Finance Lenders’ Handbook for Landmark have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
5.10.1 19/07/2016 CML
6.13.1 19/07/2016 CML
6.8.1 19/07/2016 CML Adoption of Road or Sewer Indemnity Insurance
1.11a 18/07/2016 CML
16.3.7a 18/07/2016 CML
16.5.3b 18/07/2016 CML
4.5a 18/07/2016 CML
4.5b 18/07/2016 CML
5.13.1 18/07/2016 CML Insolvency Act Indemnity Insurance Deed of Gift Indemnity Insurance
6.12.1 18/07/2016 CML

Last update 15/01/2020

Common questions asked concerning the Landmark Mortgages Conveyancing Panel from members of the public

My partner and I are first time buyers. Within the 48 hours our lawyer has forwarded the sale agreement to sign with a detailed report in anticipation of exchanging contracts shortly. Landmark Mortgages have this evening contacted us to advise us that they have now hit a problem as our solicitor is not on their approved list of lawyers. Please explain?
When purchasing a property with the benefit of a mortgage it is usual for the purchaser's solicitors to also act for the purchaser's lender.

In order to act for a bank or building society a law firm has to be on that lender's conveyancing panel. An application has to be made by the law firm to the lender to become a member of the lender's panel and there are increasingly strict criteria which the firm has to satisfy and indeed some lenders now require their panel members to be part of the Law Society’s Conveyancing Accreditation Scheme. Your property lawyers should contact Landmark Mortgages and see if they can apply for membership of the Landmark Mortgages conveyancing panel, but if that is not viable Landmark Mortgages will instruct their own lawyers to represent them. You don't have to instruct a firm on the Landmark Mortgages conveyancing panel as you are at liberty to use your preferred lawyers, in which case it will likely add costs, and it may delay matters as you have another set of people involved.

can you help? My lawyer is advising me that he has to order a Local Authority search as the firm are on the Landmark Mortgages approved lawyer panel. Is my lawyer correct?
Unfortunately both you and your lawyer have little choice here. Given that you are taking out a loan with Landmark Mortgages your lawyer has to comply with their conditions as set out in their version of the CML Conveyancing Handbook. Your lawyer would have previously signed the Terms and Conditions of Landmark Mortgages’s conveyancing panel appointment which obliges them to follow the CML Handbook requirements last updated Landmark Mortgages. even if you were a cash buyer you would be ill advised not to carry out a local authority search.
I am purchasing a flat and need a conveyancing solicitor in who is on the Landmark Mortgages solicitor. Could you point me in the right direction as regards a conveyancing firm?
Our service is a directory service for firms who wish to be listed as being on the approved conveyancing panel for Landmark Mortgages . We don’t recommend any particular firm.
My lawyers in Birmingham have advised me that no longer have my conveyancing file. At the time of my purchase I took out a mortgage with Landmark Mortgages. Is it case that being on the Landmark Mortgages conveyancing panel they need to have retained the file for a prescribed period?
Different lenders have different requirements but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the Landmark Mortgages Conveyancing Panel Terms. It might be worth you contacting Landmark Mortgages directly.
Are all solicitor practices on the Landmark Mortgages conveyancing panel overseen by the Solicitors Regulatory Authority?
As a firm of solicitors, in order to be on the Landmark Mortgages conveyancing panel they would need to be regulated by the SRA. Many lenders do allow licenced conveyancers on their panel in which case such firms would be regulated by the Council of Licensed Conveyancers (CLC).
How can we tell if a solicitor on the Landmark Mortgages panel is any good?
obtaining recommendations is a good start. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always advocate that you speak with the lawyer handling your transaction
I have today made my last payment due on mortgage with Landmark Mortgages. I assume I don't need a solicitor on the Landmark Mortgages panel to remove the mortgage at the Land Registry. Please confirm
If you have finished paying off your Landmark Mortgages mortgage they may send you evidence showing that you have paid it off. Alternatively they may notify the Land Registry directly. The Land Registry need to see this evidence before they will remove the Landmark Mortgages mortgage from the register. Landmark Mortgages,and any evidence they send you, will determine the action you need to take. In cases where no conveyancer is acting for you and you have paid off your mortgage: but are not moving to another property where the Landmark Mortgages has sent the Land Registry the discharge electronically, and the Landmark Mortgages has instructed the Land Registry to do so The Land Registry will send you a letter confirming that your Landmark Mortgages mortgage has been paid off.