NRAM Ltd Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the NRAM Ltd Conveyancing Panel?
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How can my firm be reinstated onto the NRAM Ltd Conveyancing Panel?
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COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. It is supported by professional indemnity insurers. It is a unique risk management tool.

This system assists the way you can demonstrate to lender panels that you are, and can stay fully compliant with their requirements, with alerts on NRAM Ltd’s changes. Notwithstanding that utilising this technology is not a condition for acceptance on the NRAM Ltd panel, demonstrating you can remain up to date with NRAM Ltd’s Handbook requirements is an excellent support to your application to their lender panel and, just as importantly, protect your panel standing.

The software generates real-time alerts, automatically produces compliance and CQS reports, and will improve your firm's efficiency. It is also user friendly, cost-effective and, for many firms, leads to reduced PII premiums.

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Lenders often change their requirements. The UK Finance Lenders’ Handbook requirements from NRAM Ltd are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, NRAM Ltd has made 127 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 21.5 days. In total, 8% of the sections of P2 of the UK Finance Lenders’ Handbook for NRAM Ltd have been changed since 15/12/2008.

To find out more about lender panel compliance,

NRAM Ltd Conveyancing Panel Example Support Desk Enquires from members of the public

I appointed a solicitor to conveyancing on my remortgage six weeks ago having applied for a mortgage with NRAM Ltd. The firm reassured me that they are on NRAM Ltd conveyancing panel and provided me their panel number. NRAM Ltd then ,via my broker advised that their panel number was dormant and would need to be reactivated. What happens next? Do I instruct a different law firm currently on the conveyancing panel for NRAM Ltd?
You may be very frustrated with the lawyer but if it only go take a few more days they it may be worth waiting as, depending on how far progressed you are you may end up delaying the transaction by a number of weeks if you need to replace your solicitor You may wish to enlist the help of your broker to check with the NRAM Ltd as to the time frame to get your lawyer reinstated on the panel once again.
My wife and I changing mortgage lender for our maisonette with NRAM Ltd. We have a son 18 who lives with us. The solicitor on the NRAM Ltd conveyancing panel requested us to identify anyone over the age of 17 other than ourselves who lives in the flat. The solicitor has now sent a form for our son to sign, waiving any legal rights in the event that the property is forfeited by the lender. I have a couple of concerns (1) Is this form unique to the NRAM Ltd conveyancing panel as he did not need to sign this form when we remortgaged 4 years ago (2) Does our son by signing this giving up his rights to inherit the property?
First, rest assured that your NRAM Ltd conveyancing panel solicitor is doing the right thing as it is established procedure for any occupier who is aged 17 or over to sign the necessary Consent Form, which is purely to state that any rights he has in the property are postponed and secondary to NRAM Ltd .This is solely used to protect the NRAM Ltd if the property were re-possessed so that in such circumstances, your son would be legally obliged to leave.

It does not impact your son’s right to inherit the apartment. Please note that if your son were to inherit and the mortgage in favour of NRAM Ltd had not been discharged, he would be liable to take over the loan or pay it off, but other than that, there is nothing stopping him from keeping the property in accordance with your will or the rules of intestacy.

Do all the licensed conveyancers and solicitor practices listed on your directory have online case tracking as I was under the impression that this was a precondition of being on the NRAM Ltd conveyancing panel?
The Council of Mortgage Lenders or BSA do not require online case tracking. Some law firms operate such technology and some don't.
The solicitors that just started acting on my purchase in Newcastle has without warning closed. I chose them because I needed a lawyer on the NRAM Ltd conveyancing panel and my preferred lawyer was not. I paid them £200 on account. What are my options?
If you have an estate agent involved then inform them immediately so that they advise the vendors that there may be a slight delay due to reasons beyond your control. Hopefully they will be sympathetic and urge their lawyer to send a new set of papers to your new solicitors. You should appoint new lawyers that are on the NRAM Ltd conveyancing panel and notify the lender. If you have paid over any money it will hopefully be held by the SRA as money in an intervened firm's bank accounts is transferred to the SRA. Then, the SRA or the intervention agent looks at the intervened firm's accounts to work out who the money belongs to. To claim your money you will need to contact the SRA. If the SRA cannot return money you are owed from the firm's bank accounts, or if they can only return part of the money, you can apply to the Compensation Fund for a grant. Your new lawyers may be able to assist
Can I be sure that the solicitor on the NRAM Ltd panel is any good?
seeking recommendations is a sensible starting point. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always suggest that you speak with the lawyer conducting your transaction
In what circumstances might NRAM Ltd amend or withdraw their mortgage offer?
Banks and Building Societies such as NRAM Ltd can withdraw their mortgage offer although this rarely happens. In the unlikely event that NRAM Ltd withdraw their offer they may or may not inform you or the lawyer as to their reasoning. There are various possible reasons but here are a number of examples:
  • NRAM Ltd may amend or withdraw an offer if the NRAM Ltd conveyancing panel solicitor is unable to confirm compliance with any of the conditions of the mortgage offer or if any of the terms of the mortgage offer cannot be satisfied
  • Many mortgage offers have an expiry date. Your lawyer should check this. NRAM Ltd may amend or withdraw an offer before the end of its validation period if an offer extension is requested and following a re-evaluation of the property the value of the security is below a level which is acceptable to them.
  • If the borrower informs NRAM Ltd of a change in the loan amount agreed
  • Amendments if purchase price adjusted and the loan to value limits exceeded by this. Please note that NRAM Ltd conveyancing panel solicitors would be obliged to notify NRAM Ltd of a change in the price of the property.
  • If the lender reasonably believe that the applicant, borrower, mortgagor or guarantor is insolvent or is about to become insolvent or has or will have a petition presented or if any one or all enter into any arrangement with their creditors generally or if any one or all should suffer a material change in their financial circumstances
My ex -wife’s name is on the NRAM Ltd mortgage of my property but not on the land registry. The apartment was transferred to me on our divorce many years ago by way of a sealed court order. Does my ex still have a say on the sale even though the land registry showing the property in my name alone? Will I be required to take her name of the NRAM Ltd mortgage in order to sell?
In terms of the NRAM Ltd mortgage, it is unusual that your ex-wife’s name remains on the mortgage but not on the title. It is conceivable that this is an oversight on the part of your conveyancers to ensure that her name was removed or even an administrative error on the part of NRAM Ltd in failing to update their data. In any event, it should cause difficulty providing her name no longer appears on the Land Registry title and you have a court order ordering that the property is transferred to you.

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