Norwich and Peterborough Building Society Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. Supported by the CML and PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk management tool.

This system facilitates the way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with notifications given on Norwich and Peterborough Building Society’s changes. Even though utilising COMPLETIONmonitor is not a condition for being on the Norwich and Peterborough Building Society panel, demonstrating you can stay up to date with Norwich and Peterborough Building Society’s Handbook requirements is a helpful support to your application to their lender panel and, just as importantly, safeguard your panel status.

The system generates real-time alerts, automatically produces compliance and CQS reports, and will increase your firm's efficiency. In addition it is simply to use, cost-effective and, for many firms, results in reduced PII premiums.

Find a Law Firm approved by Norwich and Peterborough Building Society

Lenders often change their requirements. The BSA instructions from Norwich and Peterborough Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2010, Norwich and Peterborough Building Society has made 59 revisions or additions to sections of their version of the BSA Requirements.
That equates to a section change every 46.3 days. In total, 48% of the sections of the BSA Requirements for Norwich and Peterborough Building Society have been changed since 26/1/2010.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
D.34 27/04/2017 BSA
Leasehold Conveyancing
Norwich and Peterborough Building Society approved lawyers leasehold conveyancing requirements : minimum unexpired lease term
C.12 27/04/2017 BSA
New Build Conveyancing
Norwich and Peterborough Building Society approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
D.43 21/02/2017 BSA
Leasehold Conveyancing
Norwich and Peterborough Building Society approved lawyers leasehold conveyancing requirements : acceptability of indemnity insurance where the terms of the lease are unsatisfactory
D.34 18/11/2016 BSA
Leasehold Conveyancing
Norwich and Peterborough Building Society panel lawyers leasehold conveyancing requirements : minimum unexpired lease term
C.2 22/04/2015 BSA
Mortage valuation
Do Norwich and Peterborough Building Society arrange for there to be a valuation report and if so, do they provide it to their conveyancing panel lawyers ?
C.12 26/11/2014 BSA
New Build Conveyancing
Norwich and Peterborough Building Society approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
D.25 06/10/2014 BSA
Flying Freeholds and Freehold Flats
Norwich and Peterborough Building Society approved lawyers clarification as to whether they lend on flying freeholds and freehold flats
D.24 06/10/2014 BSA
Flying Freeholds and Freehold Flats
Norwich and Peterborough Building Society panel lawyers clarification as to whether they lend on flying freeholds and freehold flats
A.12 08/01/2014 BSA
Conveyancing Panel
Norwich and Peterborough Building Society conveyancing panel criteria
B.3 29/10/2013 BSA
Withdrawal of Mortgage Offer
Circumstances in which Norwich and Peterborough Building Society may withdraw a mortgage offer

Last update 18/01/2020

Norwich and Peterborough Building Society Solicitor Panel Recently Asked Questions from members of the public

I am obtaining a mortgage offer from Norwich and Peterborough Building Society. I would like to instruct a Licensed Conveyancer. Does the Norwich and Peterborough Building Society Solicitor panel include Licensed Conveyancers
Norwich and Peterborough Building Society’s approved solicitor list is, like many other lenders associated to the Council or Mortgage Lenders or BSA, open to Licensed Conveyancers regulated by the Council of Licensed Conveyancers.
I am due to complete my purchase next Tuesday. I have now been asked to send a copy of my building insurance schedule by my solicitor as as he informs me that he is duty bound to validate that it is in order for Norwich and Peterborough Building Society. What does the insurance need to cover?
All property lawyers on the Norwich and Peterborough Building Society conveyancing panel would need to check that the following risks are covered fire; lightning; aircraft; explosion; earthquake; storm; flood; escape of water or oil; riot; malicious damage; theft or attempted theft; falling trees and branches and aerials; subsidence; heave;landslip;collision;accidental damage to underground services;professional fees, demolition and site clearance costs; and public liability to anyone else. There are some other issues such as the level of excess that are set out in Norwich and Peterborough Building Society’s Part 2 requirements of the CML Handbook (last updated on Norwich and Peterborough Building Society). Being on the Norwich and Peterborough Building Society conveyancing panel your lawyer is expect to follow these requirements.
I am Googling for online conveyancing estimates. Can I be confident that all the firms that are identified on your directory are on the Norwich and Peterborough Building Society conveyancing panel?
The law firms listed on our site have assured us via an online form that they are on the Norwich and Peterborough Building Society panel and agreed to advise us to take down their listing in the event of removal off of the Norwich and Peterborough Building Society panel. To date we have not been informed by either a lender or a member of the public that the data about a specific firm being on the Norwich and Peterborough Building Society conveyancing panel is not accurate.
My aunt passed away last year and as sole heir and executor was left the property. The house had a relatively small loan remaining of approximately £5k. I want to transfer the title deeds into my name whilst I re-mortgage to Norwich and Peterborough Building Society , pay off the mortgage etc. Is this possible?
If you intend to re-mortgage then Norwich and Peterborough Building Society will insist on your using a conveyancer on the Norwich and Peterborough Building Society conveyancing panel. Here is link to the Land Registry online guidance around what to do when a property owner dies. This will help you to understand the registration process behind changing the details re the registered title. in your case it would appear that you are effectively purchasing the property from the estate. Your Norwich and Peterborough Building Society conveyancing panel solicitor pays the new mortgage money into the estate, the estate pays off the old mortgage, the charge is released and you become the owner and the Norwich and Peterborough Building Society mortgage is registered as a charge at the Land Registry.
I was thinking of purchasing my friend’s property. Once we agree a price, what’s the best way to move forward? I hope to get a mortgage with Norwich and Peterborough Building Society. Is it possible to avoid using solicitors to save us both money? My dad reckons back in the day he did a lot of it himself, just went into the land registry office and providing them with the info they needed himself
If you are getting a mortgage with Norwich and Peterborough Building Society involved you will need to appoint a solicitor on the Norwich and Peterborough Building Society conveyancing panel. We would not encourage you to both use the same solicitors' firm. There are clear conflict of interest issues and it's not going to make a huge difference to the speed of the overall process. So as not to hold things us you should pass on your solicitors details to Norwich and Peterborough Building Society. Feel free to use our search tool to look for a licensed conveyancer or solicitor on the Norwich and Peterborough Building Society conveyancing panel.
The for formalities of my purchase has taken place with a mortgage from Norwich and Peterborough Building Society. Conveyancing was a necessary evil but I feel I should register my dissatisfaction about Norwich and Peterborough Building Society. Who do I contact should I wish to lodge a complaint?
Almost all banks and building societies have complaints procedures. Your first port of call should be one of the Norwich and Peterborough Building Society branches or the Customer Services Team at Norwich and Peterborough Building Society head office. In most cases complaints to Norwich and Peterborough Building Society are resolved effectively and efficiently. If you feel that the matter is not resolved you can write to the Financial Ombudsman Service with full details of your complaint.
I have instructed a lawyer having made sure that they are on the Norwich and Peterborough Building Society conveyancing panel. Does my lawyer arrange the survey of the property? Or Having digested plenty of house buying,I note that they all recommend that you should get your house surveyed prior to buying it. When I asked my solicitor - who is on the Norwich and Peterborough Building Society conveyancing panel - on this she said they don't do this and I need to contract an independent surveyor. is that correct?
Norwich and Peterborough Building Society will need an independent valuation of the property. Your lawyer will not arrange this. Usually Norwich and Peterborough Building Society will appoint their own surveyor to do this, and you will have to pay for it. Remember that this is a valuation for mortgage purposes and not a survey. You may wish to consider appointing your own surveyor to carry out a survey or prepare a home buyers report on the property. It is up to you to satisfy yourself that the property is structurally sound before you buy it. If the survey or report reveals that building work is needed, you should tell your solicitor. You may wish to renegotiate with the seller. or Your lawyer will not organise the survey but they may be able to put you in touch with a local one that they recommend. RICS offers a find a surveyor service (just google it) where you can search for a qualified surveyor by postcode. As you are getting a mortgage with Norwich and Peterborough Building Society you could contact your them to see if they have a list of approved surveyors.