Norwich and Peterborough Building Society Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the Council of Mortgage Lenders and professional indemnity insures. It is a unique risk mitigation tool.

This system assists the way you can demonstrate to lender panels that you are, and can stay fully compliant with their instructions, with alerts on Norwich and Peterborough Building Society’s changes. While utilising COMPLETIONmonitor is not a prerequisite for Norwich and Peterborough Building Society , demonstrating you can stay up to date with Norwich and Peterborough Building Society’s Handbook requirements is an excellent support to your panel application and, more importantly, protect your firm’s panel standing.

COMPLETIONmonitor generates real-time alerts, automatically produces SRA and CQS reports, and will improve your firm's efficiency. In addition it is user friendly, cost-effective and, for some firms, leads to reduced PII premiums.

Find a Law Firm approved by Norwich and Peterborough Building Society

Banks and building societies often change their requirements. The BSA instructions from Norwich and Peterborough Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2010, Norwich and Peterborough Building Society has made 59 revisions or additions to sections of their version of the BSA Requirements.
That equates to a section change every 46.3 days. In total, 48% of the sections of the BSA Requirements for Norwich and Peterborough Building Society have been changed since 26/1/2010.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
D.13 23/11/2018 BSA
Conveyancing Searches: Personal Searches and/or insurance
Norwich and Peterborough Building Society panel lawyers clarification as to whether they accept personal searches/insurance and, if yes, the Norwich and Peterborough Building Society requirements
D.34 27/04/2017 BSA
Leasehold Conveyancing
Norwich and Peterborough Building Society approved lawyers leasehold conveyancing requirements : minimum unexpired lease term
C.12 27/04/2017 BSA
New Build Conveyancing
Norwich and Peterborough Building Society approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
D.43 21/02/2017 BSA
Leasehold Conveyancing
Norwich and Peterborough Building Society panel lawyers leasehold conveyancing requirements : acceptability of indemnity insurance where the terms of the lease are unsatisfactory
E.12 21/03/2016 BSA
Mortgage Advance Mechanics
Details as to how Norwich and Peterborough Building Society pay the mortgage advance to conveyancing panel lawyers
B.3 02/11/2015 BSA
Withdrawal of Mortgage Offer
Circumstances in which Norwich and Peterborough Building Society may withdraw a mortgage offer
D.25 06/10/2014 BSA
Flying Freeholds and Freehold Flats
Norwich and Peterborough Building Society panel lawyers clarification as to whether they lend on flying freeholds and freehold flats
D.24 06/10/2014 BSA
Flying Freeholds and Freehold Flats
Norwich and Peterborough Building Society approved lawyers clarification as to whether they lend on flying freeholds and freehold flats
B.3 29/10/2013 BSA
Withdrawal of Mortgage Offer
Circumstances in which Norwich and Peterborough Building Society may withdraw a mortgage offer
C.27 09/01/2013 BSA
Building Insurance
Norwich and Peterborough Building Society approved lawyers additional requirements concerning building insurance

Last update 02/04/2020

Norwich and Peterborough Building Society Conveyancing Panel : Questions and Answers from members of the public

My IFA has has requested my solicitor’s panel reference for the Norwich and Peterborough Building Society conveyancing panel. Can you suggest how I find this out. I have e-mailed my local Norwich and Peterborough Building Society office but they have not responded to me.
Have you tried speaking to your lawyer about this?. They should have a central record lender panel numbers including the Norwich and Peterborough Building Society panel reference.
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company Norwich and Peterborough Building Society will not agree to this. Why was Norwich and Peterborough Building Society even consulted?
Your lawyer being on the Norwich and Peterborough Building Society conveyancing panel is duty bound to inform Norwich and Peterborough Building Society of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to Norwich and Peterborough Building Society then they would have to discontinue acting for you and Norwich and Peterborough Building Society.
Are there any apps to help search for a local solicitor on the Norwich and Peterborough Building Society conveyancing panel? I have a car and am prepared to travel up to 20 kilometers to meet the lawyer.
You can use the find a conveyancing panel search on this page. Please choose the lender and your location and you will see a number of lawyer located nearest you. Alternatively you can type in the name of your proposed law firm and see if they are listed as being on the Norwich and Peterborough Building Society solicitor panel.
I am trying to get my ex-husband removed the mortgage deeds. Can Norwich and Peterborough Building Society really tell me which solicitor I can or can not instruct?
You can use any solicitor you like but Norwich and Peterborough Building Society then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Norwich and Peterborough Building Society solicitors panel
Are all Conveyancing Quality Solicitors on the Norwich and Peterborough Building Society conveyancing panel?
It is true that some banks and building societies now use the accreditation scheme as the starting point for Panel membership such as HSBC and Santander. CQS membership however gives no guarantee to lender panel acceptance. That being said,the Council of Mortgage Lenders have indicated that it is likely to become a pre-requisite for firms wishing to join their approved list of firms.
I had instructed online conveyancers located in Bristol who are on the Norwich and Peterborough Building Society solicitor panel. They have just invoiced me a separate fee of £195 for the legal aspects of the Norwich and Peterborough Building Society mortgage. Is this a supplemental conveyancing fee set by Norwich and Peterborough Building Society?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by Norwich and Peterborough Building Society but by your lawyers. Some firms on the Norwich and Peterborough Building Society will charge an ‘acting for lender’ fee and others do not.
I am due to exchange contracts on my house. I had a double glazing fitted in month 8 but did not receive a FENSA certificate or Building Regulation Certificate. My purchaser’s lender, Norwich and Peterborough Building Society are being pedantic. The solicitor who is on the Norwich and Peterborough Building Society conveyancing panel is recommending indemnity insurance as a solution but Norwich and Peterborough Building Society are insisting on a building regulation certificate. Why do Norwich and Peterborough Building Society have a conveyancing panel of they don’t accept advice from them?
It is probably the case that Norwich and Peterborough Building Society have referred the matter to their valuer. The reason why Norwich and Peterborough Building Society may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.