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Norwich and Peterborough Building Society Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Norwich and Peterborough Building Society Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Norwich and Peterborough Building Society Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers such as AmTrust. It is a unique risk mitigation tool.

This system assists the way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with notifications given on Norwich and Peterborough Building Society’s changes. Notwithstanding that utilising COMPLETIONmonitor is not a condition for being on the Norwich and Peterborough Building Society panel, demonstrating you can remain up to date with Norwich and Peterborough Building Society’s Handbook requirements is an excellent support to your application to their lender panel and, more importantly, protect your firm’s panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces regulatory and CQS reports, and will increase your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, results in a PII saving.

Find a Law Firm approved by Norwich and Peterborough Building Society

Mortgage companies often change their requirements. The BSA instructions from Norwich and Peterborough Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2010, Norwich and Peterborough Building Society has made 59 revisions or additions to sections of their version of the BSA Requirements.
That equates to a section change every 46.3 days. In total, 48% of the sections of the BSA Requirements for Norwich and Peterborough Building Society have been changed since 26/1/2010.

To find out more about lender panel compliance,
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FAQs for the Norwich and Peterborough Building Society Conveyancing Panel from members of the public

My property lawyer has never been on on the Norwich and Peterborough Building Society Approved Panel. Can I still continue with my preferred solicitor notwithstanding that they are not on the Norwich and Peterborough Building Society panel?
You will need to have a conveyancer complete the legal work required when you take out a Norwich and Peterborough Building Society mortgage to buy your property. They’ll carry out all the necessary legal checks on the property, make sure that you’re properly registered as the owner and ensure that all the necessary mortgage documentation is in place. You can instruct a conveyancing firm of your choice. However, if the firm selected is not a member of the Norwich and Peterborough Building Society conveyancing panel additional costs will be incurred as separate legal representation will be required by Norwich and Peterborough Building Society. Conveyancing panel applications can be submitted, so if your conveyancer has not previously applied for membership they can do so.
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company Norwich and Peterborough Building Society will not agree to this. Why was Norwich and Peterborough Building Society even consulted?
Your lawyer being on the Norwich and Peterborough Building Society conveyancing panel is duty bound to inform Norwich and Peterborough Building Society of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to Norwich and Peterborough Building Society then they would have to discontinue acting for you and Norwich and Peterborough Building Society.
Having used your search tool I can't find the lawyer I was hoping to instruct as being on the Norwich and Peterborough Building Society conveyancing panel. My lawyer has said that they are on the Norwich and Peterborough Building Society approved panel. How can I be sure given that they are not listed on your directory?
Not all firms are yet listed on our lender panel search tool which is still relatively new. Law firms are listing on a daily basis and it is probably the case that your lawyer is on the Norwich and Peterborough Building Society conveyancing lawyer and you should probably take them at their word. Please do feel free to suggest that they completing their listing on our site as it would only cost them £1 a month to list themselves as being on the Norwich and Peterborough Building Society solicitor panel.
My lawyers in Newcastle have advised me that they can not locate my conveyancing file. To assist with my purchase I took out a mortgage with Norwich and Peterborough Building Society. Is it case that being on the Norwich and Peterborough Building Society conveyancing panel they need to have retained the file for a number of years?
Different lenders have different requirements but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the Norwich and Peterborough Building Society Conveyancing Panel Terms. It might be worth you contacting Norwich and Peterborough Building Society directly.
Two weeks ago we had a mortgage agreed in principle with Norwich and Peterborough Building Society. Solicitors have been instructed? How long does it take for Norwich and Peterborough Building Society to send the offer to our conveyancer
Some lenders take longer than others. Have Norwich and Peterborough Building Society done the valuation? Have you advised Norwich and Peterborough Building Society as your lawyers details and checked that your lawyer is on the Norwich and Peterborough Building Society conveyancing panel? sometimes it can take as long as six weeks for a mortgage offer to be issued
I am due to exchange contracts on my flat. I had a double glazing fitted in month 8 but did not receive a FENSA certificate or Building Regulation Certificate. My buyer's lender, Norwich and Peterborough Building Society are being difficult. The solicitor who is on the Norwich and Peterborough Building Society conveyancing panel is happy to accept ‘lack of building regulation’ insurance but Norwich and Peterborough Building Society are insisting on a building regulation certificate. Why do Norwich and Peterborough Building Society have a conveyancing panel of they don’t accept advice from them?
It is probably the case that Norwich and Peterborough Building Society have referred the matter to their valuer. The reason why Norwich and Peterborough Building Society may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.
My offer was accepted on an apartment on the 20th March 2014, valuation was booked 2 days after, received a clean bill of health. Solicitor instructed, so all that was missing was my mortgage offer. Having made daily calls to Norwich and Peterborough Building Society and chasing them on my offer I have now been told that my offer will not be issued unless the lawyer is on the Norwich and Peterborough Building Society conveyancing panel. Can the lender hold off the offer?
A lender would not issue an offer until they have details of a lawyer on their panel. It can take a few weeks for Norwich and Peterborough Building Society to deal with your lawyers application to be on the Norwich and Peterborough Building Society conveyancing panel. There's no guarantee that your solicitors will be accepted.

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