Norwich and Peterborough Building Society Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. Supported by the CML and PI insurers. COMPLETIONmonitor is a unique risk mitigation tool.

This system is the only way you can demonstrate to lender panels that you are, and can remain fully compliant with their requirements, with alerts on Norwich and Peterborough Building Society’s changes. Notwithstanding that utilising the software is not a condition for acceptance on the Norwich and Peterborough Building Society panel, demonstrating you can remain up to date with Norwich and Peterborough Building Society’s Handbook requirements is an excellent support to your application to their lender panel and, just as importantly, protect your panel standing.

The software creates real-time alerts, automatically produces regulatory and CQS reports, and will increase your firm's efficiency. It is also simply to use, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by Norwich and Peterborough Building Society

Mortgage companies frequently change their requirements. The BSA instructions from Norwich and Peterborough Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2010, Norwich and Peterborough Building Society has made 59 revisions or additions to sections of their version of the BSA Requirements.
That equates to a section change every 46.3 days. In total, 48% of the sections of the BSA Requirements for Norwich and Peterborough Building Society have been changed since 26/1/2010.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
D.13 23/11/2018 BSA
Conveyancing Searches: Personal Searches and/or insurance
Norwich and Peterborough Building Society panel lawyers clarification as to whether they accept personal searches/insurance and, if yes, the Norwich and Peterborough Building Society requirements
D.34 27/04/2017 BSA
Leasehold Conveyancing
Norwich and Peterborough Building Society panel lawyers leasehold conveyancing requirements : minimum unexpired lease term
D.34 18/11/2016 BSA
Leasehold Conveyancing
Norwich and Peterborough Building Society approved lawyers leasehold conveyancing requirements : minimum unexpired lease term
E.12 21/03/2016 BSA
Mortgage Advance Mechanics
Details as to how Norwich and Peterborough Building Society pay the mortgage advance to conveyancing panel lawyers
B.3 02/11/2015 BSA
Withdrawal of Mortgage Offer
Circumstances in which Norwich and Peterborough Building Society may withdraw a mortgage offer
C.2 22/04/2015 BSA
Mortage valuation
Do Norwich and Peterborough Building Society arrange for there to be a valuation report and if so, do they provide it to their approved lawyers ?
C.12 26/11/2014 BSA
New Build Conveyancing
Norwich and Peterborough Building Society panel conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
D.25 06/10/2014 BSA
Flying Freeholds and Freehold Flats
Norwich and Peterborough Building Society panel lawyers clarification as to whether they lend on flying freeholds and freehold flats
D.24 06/10/2014 BSA
Flying Freeholds and Freehold Flats
Norwich and Peterborough Building Society approved lawyers clarification as to whether they lend on flying freeholds and freehold flats
B.3 29/10/2013 BSA
Withdrawal of Mortgage Offer
Circumstances in which Norwich and Peterborough Building Society may withdraw a mortgage offer

Last update 08/01/2019

FAQs for the Norwich and Peterborough Building Society Conveyancing Panel from members of the public

What is the rationale as to why all property lawyers aren't included on the Norwich and Peterborough Building Society Conveyancing panel?
Pre- 2008 most lenders had an appetite for risk which was higher than today. The Financial Services Authority in 2010 conducted a thematic review into mortgage fraud which concluded: know the conveyancing solicitors that you are dealing with. Consequently, lenders have regularly sought more information from law firms about their operations and the individuals who work for them and set certain criteria such a completing on a minimum number of transactions. Many firms that have been excluded from lender panels have 100% healthy track record, no complaints and no claims and didn't just 'dabble' in conveyancing. Such firms were never going to meet the criteria of volume of transactions the lenders required.
Our lawyer has discovered a defect with the lease for the property we are purchasing. The other side have suggested title insurance as a workaround. We are happy with insurance and will cover the costs. Our lawyer says that as he is on the Norwich and Peterborough Building Society conveyancing panel he must be satisfied that the lender is happy with this solution. Who is the client here, us or Norwich and Peterborough Building Society?
Just because you have a mortgage offer from Norwich and Peterborough Building Society does not mean to say that the property will be meet their requirements for the purposes of a mortgage. Your lawyer has to ensure that the lease has to comply with the CML Handbook Requirements. You and Norwich and Peterborough Building Society are the client. These conveyancing instructions must be adhered to by the Norwich and Peterborough Building Society conveyancing panel who has to balance acting for you and Norwich and Peterborough Building Society
I have checked your search tool I can't find the lawyer I was hoping to instruct as being on the Norwich and Peterborough Building Society conveyancing panel. My lawyer has said that they are on the Norwich and Peterborough Building Society approved panel. How can I be sure given that they are not listed on your directory?
Not all firms are yet listed on our lender panel search tool which is still relatively new. Law firms are listing on a daily basis and it is probably the case that your lawyer is on the Norwich and Peterborough Building Society conveyancing lawyer and you should probably take them at their word. Please do feel free to suggest that they completing their listing on our site as it would only cost them £1 a month to list themselves as being on the Norwich and Peterborough Building Society solicitor panel.
I was supposed to complete on my dream home last Friday. My solicitor is on the Norwich and Peterborough Building Society conveyancing panel but has changed address 8 weeks ago and had not informed Norwich and Peterborough Building Society of their new address. Norwich and Peterborough Building Society is now refusing to release my funds until such time as their systems are up to date with the correct details.
This is a rare situation indeed. The majority of lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Norwich and Peterborough Building Society branch or your mortgage broker to see if they can assist.
How can we tell if a solicitor on the Norwich and Peterborough Building Society panel is any good?
obtaining recommendations is a good starting point. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always advise that you speak with the lawyer conducting your conveyancing
My fiance and I are in the process of viewing flats and am about to put in an offer. Is it best to have a conveyancer on ‘stand by’? I intend to finance via a home loan with Norwich and Peterborough Building Society
It would be sensible to have your start your search soon rather than later. After you have chosen your lawyer and once your offer is accepted you can instruct them to work for you and pass their details on the the estate agent. As you are getting a mortgage with Norwich and Peterborough Building Society , make sure you remember to check that your lawyer is on the Norwich and Peterborough Building Society conveyancing panel.
My brother and I are purchasing a house in Hendon. Conveyancing solicitors in Hendon are about to begiven the go-ahead. My colleagueadvised that we enquire that the conveyancing practitioner in Hendon is on the Norwich and Peterborough Building Society panel. Is this really necessary?
A limited percentage of Hendon conveyancing practices are on the Norwich and Peterborough Building Society conveyancing panel. Use the above search tool to find a Hendon conveyancing lawyer on the on the Norwich and Peterborough Building Society approved list of lawyers.