Norwich and Peterborough Building Society Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. Supported by the CML and PI insurers. It is a unique risk mitigation tool.

This system optimises the way you can demonstrate to lender panels that you are, and can stay fully compliant with their instructions, with notifications given on Norwich and Peterborough Building Society’s changes. While using this technology is not a condition for being on the Norwich and Peterborough Building Society panel, demonstrating you can stay up to date with Norwich and Peterborough Building Society’s Handbook requirements is a helpful support to your application to their lender panel and, just as importantly, protect your firm’s panel standing.

The system creates real-time alerts, automatically produces compliance and CQS reports, and will enhance your firm's efficiency. It is also simply to use, cost-effective and, for some firms, leads to a PII saving.

Find a Law Firm approved by Norwich and Peterborough Building Society

Banks and building societies frequently change their requirements. The BSA instructions from Norwich and Peterborough Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2010, Norwich and Peterborough Building Society has made 59 revisions or additions to sections of their version of the BSA Requirements.
That equates to a section change every 46.3 days. In total, 48% of the sections of the BSA Requirements for Norwich and Peterborough Building Society have been changed since 26/1/2010.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
D.13 23/11/2018 BSA
D.34 27/04/2017 BSA
C.12 27/04/2017 BSA
D.43 21/02/2017 BSA
D.34 18/11/2016 BSA
B.3 02/11/2015 BSA
C.12 26/11/2014 BSA
D.24 06/10/2014 BSA
B.3 29/10/2013 BSA
C.27 09/01/2013 BSA

Last update 23/05/2019

Common questions asked concerning the Norwich and Peterborough Building Society Solicitor Panel from members of the public

Is the fact that my conveyancer is not isted on the Norwich and Peterborough Building Society Conveyancing panel that there is a problem with the standard of his work?
That would more than likely be a wrong assumption to make. There are all sorts of perfectly reasonable explanations. A recent report by the solicitors regulator indicated 76% of law firms surveyed had been removed from at least one lender panel. The top 3 reasons are as follows: (1) lack of transactions (2) the lawyer is a sole practitioner (3) as part of the HSBC panel reduction (4) regulatory contact by SRA (5) accidental removal. If you are concerned you should simply call the firm and ask them why they are no longer on the approved list for Norwich and Peterborough Building Society.
My fiance and I intend to remortgage our apartment with Norwich and Peterborough Building Society. We have a son 18 who lives with us. The solicitor on the Norwich and Peterborough Building Society conveyancing panel has asked us to disclose anyone over the age of 17 other than ourselves who reside at the property. The solicitor has now sent a form for our son to sign, waiving any legal rights in the event that the flat is forfeited by the lender. I have a couple of concerns (1) Is this form unique to the Norwich and Peterborough Building Society conveyancing panel as he never had to sign this form when we bought 4 years ago (2) In signing this form is our son in any way compromising his right to inherit the property?
On the face of it your lawyer has done nothing wrong as it is established procedure for any occupier who is aged 17 or over to sign the necessary Consent Form, which is purely to state that any rights he has in the property are postponed and secondary to Norwich and Peterborough Building Society .This is solely used to protect the Norwich and Peterborough Building Society if the property were re-possessed so that in such circumstances, your son would be legally obliged to leave.

It does not impact your son’s right to inherit the apartment. Please note that if your son were to inherit and the mortgage in favour of Norwich and Peterborough Building Society had not been discharged, he would be liable to take over the loan or pay it off, but other than that, there is nothing stopping him from keeping the property in accordance with your will or the rules of intestacy.

Whilst your website is a good idea there are many lawyers listed near Newcastle on the Norwich and Peterborough Building Society conveyancing panel. Can you recommend a specific firm on the conveyancing panel for Norwich and Peterborough Building Society ?
We are not in the business of recommending one firm above another as the right firm for you depends on where your priorities lie. For example you may require a local firm with local knowledge or you might be looking for the low cost conveyancing. Before you appoint your lawyer we advise you to speak to two or three of the firms listed to gain comfort as to which one is right for you..
We're in Birmingham, First timers buying with a mortgage (lender is Norwich and Peterborough Building Society , but our lawyer is on the Norwich and Peterborough Building Society conveyancing panel). How long should the conveyancing process take?
The fact that your lawyer is on the Norwich and Peterborough Building Society conveyancing panel is a help. It would almost certainly delay matters if they were not. However, no conveyancer should guarantee a time-frame for your conveyancing due to third parties outside of our control such as delays caused by lenders,conveyancing search providers or by the other side’s solicitors. The time taken is often determined by the number of parties in a chain
The for formalities of my purchase has taken place with a loan from Norwich and Peterborough Building Society. Conveyancing was satisfactory but I would like to complain about Norwich and Peterborough Building Society. How does one go about formally complaining?
All banks and building societies have complaints procedures. Your first point of contact should be one of the Norwich and Peterborough Building Society branches or the Customer Services Department at Norwich and Peterborough Building Society head office. Ordinarily complaints to Norwich and Peterborough Building Society are resolved very quickly. If you feel that the matter is not resolved you can write to the Financial Ombudsman Service who will take matters further.
My ex -wife’s name is on the Norwich and Peterborough Building Society mortgage of my property but not on the land registry. The apartment was transferred to me on our divorce many years ago by way of a sealed court order. Does my ex still have a say on the sale even though the land registry showing the property in my name alone? Will I be required to take her name of the Norwich and Peterborough Building Society mortgage in order to sell?
As regards the Norwich and Peterborough Building Society mortgage, it is unusual that your ex-wife’s name remains on the mortgage but not on the title. It is conceivable that this is an oversight on the part of your conveyancers to ensure that her name was removed or even an administrative error on the part of Norwich and Peterborough Building Society in failing to update their data. In any event, it should cause difficulty providing her name no longer appears on the Land Registry title and you have a court order ordering that the property is transferred to you.
Norwich and Peterborough Building Society have agreed my mortgage in principle, my offer on house has been accepted, now what?
The estate agent will want to know who your solicitors are (make sure these solicitors are on the lenders panel). Call up Norwich and Peterborough Building Society or your broker and complete any relevant paperwork. Norwich and Peterborough Building Society will tell you what documents they want. Norwich and Peterborough Building Society will instruct a valuer. The valuer will get in touch with the estate agent or seller to book an appointment. Once conducted (assuming no problems) it takes about week to get a mortgage offer. Norwich and Peterborough Building Society will issue the offer to you and your lawyer. The transaction will then take it’s course according the nature and complexity of the conveyancing.