Norwich and Peterborough Building Society Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

Card image cap
Is my firm on the
Halifax Conveyancing Panel?
Check your firm’s panel Status
Card image cap
How can my firm be reinstated onto the Halifax Conveyancing Panel?
Check your firm’s panel Status
Card image cap
Is my firm on the Halifax Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the CML and professional indemnity insures. COMPLETIONmonitor is a unique risk management tool.

This software is the only way you can demonstrate to lender panels that you are, and can stay fully compliant with their requirements, with notifications given on Norwich and Peterborough Building Society’s changes. Even though using COMPLETIONmonitor is not a condition for acceptance on the Norwich and Peterborough Building Society panel, demonstrating you can remain up to date with Norwich and Peterborough Building Society’s Handbook requirements is a helpful support to your panel application and, just as importantly, safeguard your firm’s panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces COLP and CQS reports, and will improve your firm's efficiency. In addition it is user friendly, cost-effective and, for many firms, leads to reduced PII premiums.

Find a Law Firm approved by Norwich and Peterborough Building Society

Lenders often vary their requirements. The BSA instructions from Norwich and Peterborough Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2010, Norwich and Peterborough Building Society has made 59 revisions or additions to sections of their version of the BSA Requirements.
That equates to a section change every 46.3 days. In total, 48% of the sections of the BSA Requirements for Norwich and Peterborough Building Society have been changed since 26/1/2010.

To find out more about lender panel compliance,

Norwich and Peterborough Building Society Conveyancing Panel Recently Asked Questions from members of the public

On what basis could a law firm be removed from the Norwich and Peterborough Building Society approved conveyancing panel?
A survey recently commissioned by the Solicitors Regulatory Authority found that three quarters of law firms had been excluded from a lender panel. The top reasons in order are :
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction
  4. regulatory contact by SRA
  5. accidental removal. We are not aware of the specific or common criteria for removal by Norwich and Peterborough Building Society
My son-in-law is about to exchange on a new build apartment with a mortgage from Norwich and Peterborough Building Society. His solicitor has said that there is a delay in receiving the ‘Disclosure of Incentive Form’. Who needs to receive the form?
The form is intended to provide information to the main parties engaged in the purchase. Therefore, it will be provided to your son’s lawyer who should be on the Norwich and Peterborough Building Society conveyancing panel as a standard part of the process, and to the surveyor when requested.

The Developer will be required to start the process by downloading the form and completing it.

The form will therefore need to be available for the valuer at the time of his or her site visit. The form should be sent to the Norwich and Peterborough Building Society conveyancing panel solicitor as early as possible, in order to avoid any last minute delays, and no later than at exchange of contracts.

I require the services of a Norwich and Peterborough Building Society panel solicitor in Stirling. Could you help me?
It is not clear why you need a Norwich and Peterborough Building Society panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to Norwich and Peterborough Building Society to find out which solicitors in Norwich and Peterborough Building Society are on their panel. If you do find such a firm not listed please direct them to our site to list. After all the cost is only one £1 a month
I would like to get my ex-wife taken off the mortgage deeds. Can Norwich and Peterborough Building Society really tell me which solicitor I can or can not instruct?
You can use any solicitor you like but Norwich and Peterborough Building Society then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Norwich and Peterborough Building Society solicitors panel
Do the majority of banks operate their own panel of solicitors?
Many lenders do operate a restricted conveyancing panel but a lot of lenders allow any solicitors to join their panel so long as they meet their criteria. Each lender sets their own criteria. For example the Norwich and Peterborough Building Society conveyancing panel requirements are different to Norwich and Peterborough Building Society’s conveyancing panel criteria.
The for formalities of my remortgage has taken place with a loan from Norwich and Peterborough Building Society. Conveyancing was a necessary evil but I feel I should register my dissatisfaction about Norwich and Peterborough Building Society. How do I make a complaint?
All lenders have complaints procedures. Your first point of contact should be one of the Norwich and Peterborough Building Society branches or the Customer Care Team at Norwich and Peterborough Building Society head office. In most cases complaints to Norwich and Peterborough Building Society are resolved very quickly. However if you are not satisfied that the matter is resolved you can write to the Financial Ombudsman Service who will take matters further.
My ex -wife’s name is on the Norwich and Peterborough Building Society mortgage of my property but not on the land registry. The apartment was transferred to me on our divorce many years ago by way of a sealed court order. Does my ex still have a say on the sale even though the land registry showing the property in my name alone? Will I be required to take her name of the Norwich and Peterborough Building Society mortgage in order to sell?
As regards the Norwich and Peterborough Building Society mortgage, it is unusual that your ex-wife’s name remains on the mortgage but not on the title. It is conceivable that this is an oversight on the part of your conveyancers to ensure that her name was removed or even an administrative error on the part of Norwich and Peterborough Building Society in failing to update their data. In any event, it should cause difficulty providing her name no longer appears on the Land Registry title and you have a court order ordering that the property is transferred to you.

Copyright © Lexsure Limited, 2021

Privacy