Newcastle Building Society Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. Supported by the CML and professional indemnity insures. COMPLETIONmonitor is a unique risk mitigation tool.

This system assists the way you can demonstrate to lender panels that you are, and can remain fully compliant with their instructions, with notifications given on Newcastle Building Society’s changes. Even though utilising the tool is not a prerequisite for Newcastle Building Society , demonstrating you can remain up to date with Newcastle Building Society’s Handbook requirements is a helpful support to your panel application and, just as importantly, protect your panel status.

COMPLETIONmonitor generates real-time alerts, automatically produces regulatory and CQS reports, and will enhance your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, results in a PII saving.

Find a Law Firm approved by Newcastle Building Society

Banks and building societies frequently vary their requirements. The BSA instructions from Newcastle Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2010, Newcastle Building Society has made 106 revisions or additions to sections of their version of the BSA Requirements.
That equates to a section change every 25.8 days. In total, 29% of the sections of the BSA Requirements for Newcastle Building Society have been changed since 26/1/2010.

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Common questions asked concerning the Newcastle Building Society Solicitor Panel from members of the public

Am I correct in assuming that the fact that my solicitor is not isted on the Newcastle Building Society Conveyancing panel that there is a problem with the quality of his conveyancing?
It would not be wise to jump to that conclusion. There are all sorts of perfectly reasonable explanations. A recent report by the solicitors regulator indicated 76% of law firms surveyed had been removed from at least one lender panel. The top 3 reasons are as follows: (1) lack of transactions (2) the lawyer is a sole practitioner (3) as part of the HSBC panel reduction (4) regulatory contact by SRA (5) accidental removal. If you are concerned you should simply call the firm and ask them why they are no longer on the approved list for Newcastle Building Society.
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company Newcastle Building Society will not agree to this. Why was Newcastle Building Society even consulted?
Your lawyer being on the Newcastle Building Society conveyancing panel is duty bound to inform Newcastle Building Society of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to Newcastle Building Society then they would have to discontinue acting for you and Newcastle Building Society.
I have been Googling for online conveyancing estimates. Can I be assured that all the firms that are listed on your directory are on the Newcastle Building Society conveyancing panel?
The law firms listed on our site have advised us that they are on the Newcastle Building Society panel and agreed to advise us to take down their listing in the event of removal off of the Newcastle Building Society panel. To date we have not been informed by either a lender or a member of the public that the data about a specific firm being on the Newcastle Building Society conveyancing panel is not accurate.
I am attempting to get my ex-wife removed the mortgage deeds. Can Newcastle Building Society really tell me which solicitor I can or can not instruct?
You can use any solicitor you like but Newcastle Building Society then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Newcastle Building Society solicitors panel
I had instructed online conveyancers based in Bristol who are on the Newcastle Building Society solicitor panel. They are now charging me a separate fee of £195 for the legal aspects of the Newcastle Building Society mortgage. Is this an additional conveyancing fee specified by Newcastle Building Society?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by Newcastle Building Society but by your lawyers. Some firms on the Newcastle Building Society will charge an ‘acting for lender’ fee and others do not.
Why might a lender such as Newcastle Building Society withdraw a mortgage offer?
Lenders such as Newcastle Building Society can withdraw their mortgage offer although this rarely happens. should Newcastle Building Society withdraw their offer they may or may not inform you or the lawyer as to their reasoning. There are various possible reasons but here are 5 examples:
  • Where information comes to Newcastle Building Society ‘s attention regarding the customers or the security that they were not aware of prior to offer that affects their original decision to lend
  • If the financial circumstances of the borrower have changed to the detriment and the Newcastle Building Society has been notified
  • If the borrower informs Newcastle Building Society of a change in the loan amount agreed
  • Situations where information provided by the borrower that enabled the lender to make a lending decision is fraudulent, incorrect or misleading.
  • If the lender reasonably believe that the applicant, borrower, mortgagor or guarantor is insolvent or is about to become insolvent or has or will have a petition presented or if any one or all enter into any arrangement with their creditors generally or if any one or all should suffer a material change in their financial circumstances
I am selling my flat. I had a double glazing fitted in month 8 but did not receive a FENSA certificate or Building Regulation Certificate. My purchaser’s lender, Newcastle Building Society are being difficult. The solicitor who is on the Newcastle Building Society conveyancing panel is saying indemnity insurance will be fine but Newcastle Building Society are insisting on a building regulation certificate. Why do Newcastle Building Society have a conveyancing panel of they don’t accept advice from them?
It is probably the case that Newcastle Building Society have referred the matter to their valuer. The reason why Newcastle Building Society may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.