Newbury Mortgage Services Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. Supported by the CML and PI insurers such as AmTrust. It is a unique risk mitigation tool.

This system is the only way you can demonstrate to lender panels that you are, and can remain fully compliant with their instructions, with notifications given on Newbury Mortgage Services’s changes. Even though using this technology is not a condition for being on the Newbury Mortgage Services panel, demonstrating you can stay up to date with Newbury Mortgage Services’s Handbook requirements is a helpful support to your panel application and, more importantly, protect your firm’s panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces SRA and CQS reports, and will improve your firm's efficiency. In addition it is simply to use, cost-effective and, for many firms, results in reduced PII premiums.

Find a Law Firm approved by Newbury Mortgage Services

Lenders often change their requirements. The BSA instructions from Newbury Mortgage Services are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2010, Newbury Mortgage Services has made 12 revisions or additions to sections of their version of the BSA Requirements.
That equates to a section change every 227.5 days. In total, 9% of the sections of the BSA Requirements for Newbury Mortgage Services have been changed since 26/1/2010.

To find out more about lender panel compliance,

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FAQs for the Newbury Mortgage Services Conveyancing Panel from members of the public

I need to swap lawyers as my lawyer is not on the Newbury Mortgage Services panel of conveyancing solicitors. How easy is it to change conveyancer?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
Much to my surprise my lawyer has informed me that he requires identification documents saying that this is part of his obligations as a solicitor on the Newbury Mortgage Services Solicitor panel. Can you confirm whether this is the case?
Due to Money Laundering Regulations your conveyancing lawyer is duty bound to confirm positively your identification when entering into a business relationship with you. It is a criminal offense if your lawyer not do this. If you do not provide ID early in the transaction the solicitor must refuse to act for you. It’s unlikely a lawyer will turn you away if you come to the first meeting without relevant ID but you will have to produce it at some point so you might as well bring it with you to the initial meeting so the lawyer can tick the ID verification box and start sorting out the conveyancing straight away. If you are getting a mortgage with Newbury Mortgage Services your lawyer also has to check ID documents to satisfy Newbury Mortgage Services
How up to date is your search tool for the Newbury Mortgage Services conveyancing panel? Do Newbury Mortgage Services send you an updated list?
The law firm practices themselves provide us confirmation that they are on the Newbury Mortgage Services conveyancing panel as opposed to being supplied with a list from Newbury Mortgage Services directly.
I am buying a semi-detached house and getting a mortgage with Newbury Mortgage Services. Can I do my own conveyancing?
Leaving aside the complexities and merits of DIY conveyancing you will have to appoint a solicitor on the Newbury Mortgage Services conveyancing panel to look after their interests. Most people therefore find it easier to let the solicitor act for them and the lender. Furthermore there is minimal cost savings to made in you doing to conveyancing for yourself and another lawyer conducting the conveyancing for the lender. Please feel free to use the search tool to find a lawyer on the Newbury Mortgage Services conveyancing panel in your location.
Do most lenders operate their own panel of solicitors?
Many lenders do operate a restricted conveyancing panel but a lot of lenders allow any solicitors to join their panel so long as they meet their criteria. Each lender sets their own criteria. For example the Newbury Mortgage Services conveyancing panel requirements are different to Newbury Mortgage Services’s conveyancing panel criteria.
I have decided to exercise my right to buy my property off the council. I have a mortgage agreed with Newbury Mortgage Services. Conveyancing is not something I have any knowledge of. Can I proceed without a solicitor easily? I think we can but we keep being told I should use one. Any advice?
It is not advisable proceed with a house purchase without a solicitor. The council's solicitor are not acting for you. You need a solicitor for a number reasons. One of which is to verify what plans the Council have for repairs and refurbishment for the next five years. Many leaseholders have been stung for contributions of thousands of pounds. In any event if you are getting a mortgage with Newbury Mortgage Services you will need to appoint a solicitor on the Newbury Mortgage Services conveyancing panel.
I have not been happy with the level or service received from my lawyer. Is there a Newbury Mortgage Services conveyancing panel complaints department or do I complain directly to the law firm?
There is little point in complaining directly to Newbury Mortgage Services. Every solicitor firm and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.