Newbury Mortgage Services Conveyancing Lender Panel Compliance Tool

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How can my firm apply to be on the Newbury Mortgage Services Conveyancing Panel?
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COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by professional indemnity insurers. It is a unique risk mitigation tool.

This software optimises the way you can prove to lender panels that you are, and can stay fully compliant with their requirements, with alerts on Newbury Mortgage Services’s changes. Notwithstanding that using the software is not a condition for being on the Newbury Mortgage Services panel, demonstrating you can remain up to date with Newbury Mortgage Services’s Handbook requirements is a helpful support to your application to their lender panel and, more importantly, safeguard your firm’s panel standing.

COMPLETIONmonitor generates real-time alerts, automatically produces SRA and CQS reports, and will improve your firm's efficiency. It is also user friendly, cost-effective and, for some firms, results in reduced PII premiums.

Find a Law Firm approved by Newbury Mortgage Services

Lenders often vary their requirements. The BSA instructions from Newbury Mortgage Services are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2010, Newbury Mortgage Services has made 26 revisions or additions to sections of their version of the BSA Requirements.
That equates to a section change every 105.0 days. In total, 12% of the sections of the BSA Requirements for Newbury Mortgage Services have been changed since 26/1/2010.

To find out more about lender panel compliance,

Frequently asked questions relating to the Newbury Mortgage Services Conveyancing Panel from members of the public

I am in the process of selling my house and the EA has just texted me to warn that the purchasers are changing their conveyancer. I am told that this is due to the fact that Newbury Mortgage Services will only work with solicitors on their conveyancing panel. Why would a major lender only deal with certain lawyers?
UK lenders have always had panels of law firms they are willing to work with, but in the past few years big names such as HSBC, have reviewed and reduced their conveyancing panel– in some cases removing conveyancing firms who have worked with them for decades.

Lenders blame a rise in fraud as the reason for the cull – criteria have been tightened and a smaller panel should be easier to keep an eye on. No lender will say how many solicitors have been dropped, claiming the information is commercially sensitive, but the Law Society says it is being contacted daily by practices that have been removed from panels, or have other concerns about them. Some do not even realise they have been dropped until contacted by a borrower who has instructed them as might be the situation in your buyer’s case. Your purchasers are unlikely to have any sway in the decision.

Much to my surprise my solicitor has requested from me identification documents saying that this is part of his legal duty as a solicitor on the Newbury Mortgage Services Conveyancing panel. Is this right?
Anti-terror and anti-money-laundering rules require solicitors and licensed conveyancers to verify the identity of the person or body they are dealing with before they can accept their conveyancing business. The Terms and Conditions that you need to sign will no doubt confirm this. Your lawyer is right that Newbury Mortgage Services also require certain documents to be viewed. If a you refuse to provide ID verification documents, your conveyancer would not be able to accept instructions from you. Your lawyer also has obligations to obtain certain documents in accordance with Newbury Mortgage Services CML Handbook requirements last updated on Newbury Mortgage Services
Are the lawyers identified as being on the Newbury Mortgage Services conveyancing panel, together with their details provided by Newbury Mortgage Services?
The law firm practices themselves provide us confirmation that they are on the Newbury Mortgage Services conveyancing panel as opposed to being supplied with a list from Newbury Mortgage Services directly.
My grandmother passed away last year and as sole heir and executor was left the property. The house had a small mortgage left on it of around £4500. I want to have the title changed into my name whilst I re-mortgage to Newbury Mortgage Services , pay off the mortgage etc. Is this allowed?
If you intend to re-mortgage then Newbury Mortgage Services will insist on your using a conveyancer on the Newbury Mortgage Services conveyancing panel. Here is link to the Land Registry online guidance around what to do when a property owner dies. This will help you to understand the registration process behind changing the details re the registered title. in your case it would appear that you are effectively purchasing the property from the estate. Your Newbury Mortgage Services conveyancing panel solicitor pays the new mortgage money into the estate, the estate pays off the old mortgage, the charge is released and you become the owner and the Newbury Mortgage Services mortgage is registered as a charge at the Land Registry.
My husband and I are in the throws of viewing apartments and now considering a potential offer. Should I already have a conveyancer appointed at this stage? I I am planning to take a mortgage with Newbury Mortgage Services
You should start obtaining conveyancing quotes from solicitors ASAP. After you have chosen your lawyer and once your offer is accepted you can instruct them to work for you and pass their details on the the EA. As you are getting a mortgage with Newbury Mortgage Services , ask your prospective lawyers check they are on the Newbury Mortgage Services conveyancing panel otherwise they can't do the mortgage legal work.
I currently have a mortgage with with Newbury Mortgage Services. Conveyancing was finalised a year ago. Should I wish to rent out my property and do not currently have a buy-to-let mortgage do I need to remortgage to a BTL mortgage or inform Newbury Mortgage Services?
You must advise Newbury Mortgage Services before renting your property as this is likely to be a breach of Newbury Mortgage Services’s mortgage conditions. In many cases banks or building societies will permit you to let out your former home without needing to switch to a buy-to-let mortgage but some lenders will add a surcharge to your mortgage rate to reflect the higher risk. You should contact Newbury Mortgage Services directly. You need not do this via a Newbury Mortgage Services conveyancing panel solicitor.
My offer on house has been accepted, but there is a chain. The vendors have offered on somewhere, but not been accepted yet, and have viewings of other properties booked. My conveyancing solicitor has been instructed. What do I do now? When should I get the mortgage app going with Newbury Mortgage Services?
It is usual to have concerns where there is a chain as you are unlikely to want to be too out of pocket too early (mortgage application is approx £1k, then survey/valuation, conveyancing search costs, etc). First you should check that your solicitor is on the Newbury Mortgage Services conveyancing panel. As to the next stages this very much depends on the circumstances of your case, desire for this property and on the state of the market. In a hot mortgage some buyers would pally for the mortgage with Newbury Mortgage Services and pay for the valuation and only if it comes back ok would they pay their solicitor to press on with searches.

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