Newbury Building Society Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. Supported by the Council of Mortgage Lenders and PI insurers. It is a unique risk mitigation tool.

This software optimises the way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with alerts on Newbury Building Society’s changes. While utilising COMPLETIONmonitor is not a condition for being on the Newbury Building Society panel, demonstrating you can remain up to date with Newbury Building Society’s Handbook requirements is an excellent support to your application to their lender panel and, just as importantly, protect your panel status.

The system creates real-time alerts, automatically produces SRA and CQS reports, and will increase your firm's efficiency. In addition it is user friendly, cost-effective and, for some firms, leads to a PII saving.

Find a Law Firm approved by Newbury Building Society

Banks and building societies frequently vary their requirements. The BSA instructions from Newbury Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2010, Newbury Building Society has made 20 revisions or additions to sections of their version of the BSA Requirements.
That equates to a section change every 136.5 days. In total, 11% of the sections of the BSA Requirements for Newbury Building Society have been changed since 26/1/2010.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
D.13 23/11/2018 BSA
C.12 28/07/2017 BSA
D.34 28/06/2017 BSA
D.26 28/06/2017 BSA
E.12 21/03/2016 BSA
C.12 20/01/2016 BSA
A.12 12/05/2014 BSA
D.55 15/07/2013 BSA
D.34 17/06/2013 BSA
C.12 22/07/2010 BSA

Last update 13/01/2019

Examples of recent questions relating to the Newbury Building Society Conveyancing Panel from members of the public

My fiance and I are purchasing a 1 bedroom flat in Hackney with a mortgage from Newbury Building Society. We like our solicitor but Newbury Building Society says she’s not on their "panel". We have to appoint one of the Newbury Building Society panel solicitors or keep our solicitor and pay for one of their panel ones to represent them. This seems very unfair; Can we not simply insist that Newbury Building Society use our lawyer?
No, not really. The mortgage offered to you is subject to its terms and conditions, one of which will be that lawyers will on the Newbury Building Society conveyancing panel. Until recently, most lenders had large numbers of law firms on their panels: a borrower could choose one for themselves, as long as it was on the lender's panel. The lender would then simply instruct the borrower's lawyers to act for the lender, too. You can use your lender's panel lawyers or you could borrow from another lender which does not restrict your choice. A further alternative is for your solicitors to apply to be on the conveyancing panel for Newbury Building Society
I am purchasing a new build flat and my lawyer is informing me that she has to reveal incentives from the builder as her firm is on the Newbury Building Society conveyancing panel. I am on a tight deadline to exchange and I would rather not delay the conveyancing. Is my lawyer right?
You should not exchange unless you have advised to do so by your lawyer. A precondition to being on the Newbury Building Society approved panel is to comply with the CML Handbook requirements (last updated for this lender on Newbury Building Society). The CML Conveyancing Handbook requires that your lawyer have the appropriate Disclosure of Incentive form completed by the developer and accepted by your lender.
Having used your search tool I can't find the lawyer I was hoping to instruct as being on the Newbury Building Society conveyancing panel. My lawyer has said that they are on the Newbury Building Society approved panel. How can I be sure given that they are not listed on your directory?
Not all firms are yet listed on our lender panel search tool which is still relatively new. Law firms are listing on a daily basis and it is probably the case that your lawyer is on the Newbury Building Society conveyancing lawyer and you should probably take them at their word. Please do feel free to suggest that they completing their listing on our site as it would only cost them £1 a month to list themselves as being on the Newbury Building Society solicitor panel.
I am buying a terraced house and getting a mortgage with Newbury Building Society. Can I do my own conveyancing?
Leaving aside the complexities and merits of DIY conveyancing you will have to appoint a solicitor on the Newbury Building Society conveyancing panel to look after their interests. Most people therefore find it easier to let the solicitor act for them and the lender. Furthermore there is minimal cost savings to made in you doing to conveyancing for yourself and another lawyer conducting the conveyancing for the lender. Please feel free to use the search tool to find a lawyer on the Newbury Building Society conveyancing panel in your location.
I previously instructed online solicitors located in Birmingham who are on the Newbury Building Society solicitor panel. They are now charging me a separate fee of £135 for the legal aspects of the Newbury Building Society mortgage. Is this an additional conveyancing fee specified by Newbury Building Society?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by Newbury Building Society but by your lawyers. Some firms on the Newbury Building Society will charge an ‘acting for lender’ fee and others do not.
The for formalities of my purchase has taken place with a loan from Newbury Building Society. Conveyancing was satisfactory but I would like to complain about Newbury Building Society. Who do I contact should I wish to lodge a complaint?
All lenders have complaints procedures. Your first port of call should be one of the Newbury Building Society branches or the Customer Services Team at Newbury Building Society head office. Ordinarily complaints to Newbury Building Society are sorted out effectively and efficiently. If you feel that the matter is not resolved you can write to the Financial Ombudsman Service who will take matters further.
I am selling my house. I had a double glazing fitted in month 2010 but did not receive a FENSA certificate or Building Regulation Certificate. My buyer's mortgage company, Newbury Building Society are being problematic. The solicitor who is on the Newbury Building Society conveyancing panel is saying indemnity insurance will be fine but Newbury Building Society are requiring a building regulation certificate. Why do Newbury Building Society have a conveyancing panel of they don’t accept advice from them?
It is probably the case that Newbury Building Society have referred the matter to their valuer. The reason why Newbury Building Society may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.