New Street Mortgages Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the New Street Mortgages Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the New Street Mortgages Conveyancing Panel?
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Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. It is supported by PI insurers. COMPLETIONmonitor is a unique risk mitigation tool.

This software assists the way you can prove to lender panels that you are, and can stay fully compliant with their requirements, with notifications given on New Street Mortgages’s changes. Notwithstanding that using the software is not a condition for being on the New Street Mortgages panel, demonstrating you can stay up to date with New Street Mortgages’s Handbook requirements is an excellent support to your application to their lender panel and, just as importantly, safeguard your firm’s panel standing.

The software creates real-time alerts, automatically produces compliance and CQS reports, and will improve your firm's efficiency. In addition it is simply to use, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by New Street Mortgages

Banks and building societies frequently change their requirements. The UK Finance Lenders’ Handbook requirements from New Street Mortgages are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, New Street Mortgages has made 388 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 7.0 days. In total, 36% of the sections of P2 of the UK Finance Lenders’ Handbook for New Street Mortgages have been changed since 15/12/2008.

To find out more about lender panel compliance,

FAQs for the New Street Mortgages Conveyancing Panel from members of the public

My partner and I are first time buyers. Within the 48 hours our conveyancer has sent a preliminary report and documents to look through with the expectation that exchange is imminent. New Street Mortgages have this evening contacted us to advise us that they have now hit a problem as our solicitor is not on their conveyancing panel. Is this a problem?
When purchasing a property with the benefit of a mortgage it is usual for the purchaser's solicitors to also act for the purchaser's lender.

In order to act for a bank or building society a law firm has to be on that lender's conveyancing panel. An application has to be made by the law firm to the lender to become a member of the lender's panel and there are increasingly strict criteria which the firm has to satisfy and indeed some lenders now require their panel members to be part of the Law Society’s Conveyancing Accreditation Scheme. Your solicitors should contact New Street Mortgages and see if they can apply for membership of the New Street Mortgages conveyancing panel, but if that is not viable New Street Mortgages will instruct their own solicitors to act. You are not legally obliged to appoint a law firm on the New Street Mortgages conveyancing panel and you may continue to use your own solicitors, in which case your legal fees may increase, and it will likely delay the transaction as you are adding another lawyer into the mix.

Our lawyer has identified a problem with the lease for the property we are buying. The other side have suggested title insurance as a solution. We are content with insurance and will pay for it. Our lawyer says that as he is on the New Street Mortgages conveyancing panel he must check that the lender is happy with this solution. Are we the client or is New Street Mortgages?
The short answer to your last question is that, notwithstanding the potential for a conflict of interest, you and New Street Mortgages are the client. A precondition to being on the New Street Mortgages approved panel is to comply with the CML Handbook requirements (last updated for this lender on New Street Mortgages). The CML Handbook conditions require your lawyer to disclose issues such as defects will the lease so that New Street Mortgages can be afforded the opportunity to check with their valuer as to the extent that the value of the property is affected . Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for you.
I have checked your search tool I can't find the lawyer I was hoping to instruct as being on the New Street Mortgages conveyancing panel. My lawyer has said that they are on the New Street Mortgages approved panel. How can I be sure given that they are not listed on your directory?
Not all firms are yet listed on our lender panel search tool which is still relatively new. Law firms are listing on a daily basis and it is probably the case that your lawyer is on the New Street Mortgages conveyancing lawyer and you should probably take them at their word. Please do feel free to suggest that they completing their listing on our site as it would only cost them £1 a month to list themselves as being on the New Street Mortgages solicitor panel.
My uncle passed away last year and as sole heir and executor was left the property. The house had a relatively small loan remaining of approximately £4500. I want to transfer the title deeds into my name whilst I re-mortgage to New Street Mortgages , pay off the mortgage etc. Is this possible?
If you intend to re-mortgage then New Street Mortgages will insist on your using a conveyancer on the New Street Mortgages conveyancing panel. Here is link to the Land Registry online guidance around what to do when a property owner dies. This will help you to understand the registration process behind changing the details re the registered title. in your case it would appear that you are effectively purchasing the property from the estate. Your New Street Mortgages conveyancing panel solicitor pays the new mortgage money into the estate, the estate pays off the old mortgage, the charge is released and you become the owner and the New Street Mortgages mortgage is registered as a charge at the Land Registry.
Last month we had a mortgage agreed in principle with New Street Mortgages. Solicitors have been appointed? What is the average time that one could expect to receive a mortgage offer from New Street Mortgages?
Some lenders take longer than others. Have New Street Mortgages done the valuation? Have you advised New Street Mortgages as your lawyers details and checked that your lawyer is on the New Street Mortgages conveyancing panel? sometimes it can take as long as six weeks for a mortgage offer to be issued
I have a mortgage with New Street Mortgages. My grandfather retired last week and wants to pay off the mortgage left on the property. After New Street Mortgages is paid, I want to transfer the property to my mother's name; How long will it roughly take? Do we need two separate solicitors on the New Street Mortgages conveyancing panel? I do not intend to live at the property once the New Street Mortgages mortgage is discharged.
Although you do need to retain the services of a lawyer they dont need to be on the New Street Mortgages panel. You will need a solicitor to draw up the transfer and to deal with the Land Registry formalities. The only thing you need to consider is that by selling at an undervalue so ask your lawyer about the implications. There could be an inheritance tax issue if you die within 7 years of this. There's no capital gains tax for you as it is your main residence.
I have a mortgage with New Street Mortgages. Conveyancing was finalised a year ago. In the event that I decide to rent out my property and do not currently have a buy-to-let mortgage do I need to remortgage to a buy-to-let mortgage or inform New Street Mortgages?
You must advise New Street Mortgages prior to renting your property as this is likely to be a breach of New Street Mortgages’s mortgage conditions. In many cases banks or building societies will permit you to let out your former home without needing to switch to a buy-to-let mortgage but some lenders will add a surcharge to your mortgage rate to reflect the higher risk. You should contact New Street Mortgages directly. You need not do this via a New Street Mortgages conveyancing panel firm.

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