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New Street Mortgages Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the New Street Mortgages Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the New Street Mortgages Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers such as AmTrust. It is a unique risk management tool.

This system assists the way you can demonstrate to lender panels that you are, and can stay fully compliant with their instructions, with notifications given on New Street Mortgages’s changes. Even though utilising the tool is not a condition for acceptance on the New Street Mortgages panel, demonstrating you can stay up to date with New Street Mortgages’s Handbook requirements is an excellent support to your panel application and, just as importantly, protect your panel status.

The system creates real-time alerts, automatically produces compliance and CQS reports, and will improve your firm's efficiency. It is also simply to use, cost-effective and, for many firms, leads to reduced PII premiums.

Find a Law Firm approved by New Street Mortgages

Banks and building societies often vary their requirements. The UK Finance Lenders’ Handbook requirements from New Street Mortgages are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, New Street Mortgages has made 388 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 7.0 days. In total, 36% of the sections of P2 of the UK Finance Lenders’ Handbook for New Street Mortgages have been changed since 15/12/2008.

To find out more about lender panel compliance,
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Q and A’s regarding the New Street Mortgages Solicitor Panel from members of the public

How easy is it to change a solicitor as I need to find one who is on the New Street Mortgages conveyancing panel. How easy is it to change conveyancer?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
We are getting closer to an exchange and my mum and dad having transferred the 10% deposit to my lawyer. I am now advised that as the deposit has not come from me my lawyer needs to disclose this to my lender New Street Mortgages. I am advised that, being on the New Street Mortgages conveyancing panel and acting on their behalf he must inform New Street Mortgages if the balance of the mortgage advance is not just from me. I disclosed to the bank about my parent’s contribution when I applied for the mortgage so is it really necessary for him to raise this?
Your lawyer is obliged to check with New Street Mortgages to make sure that they are aware that the balance of the purchase price is not from your own funds. Your solicitor can only report this to New Street Mortgages if you agree, failing which, your lawyer must cease to continue acting.
I see that you have a search directory identifying firms on the New Street Mortgages conveyancing panel. Do firms pay you a referral fee if I instruct them for my own conveyancing?
We are a listing service only for law firms wishing to communicate if they are on the New Street Mortgages conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
We're in Wales, FTBs purchasing with a mortgage (lender is New Street Mortgages , but our solicitor is on the New Street Mortgages conveyancing panel). How long should the conveyancing process take?
The fact that your lawyer is on the New Street Mortgages conveyancing panel is a help. It would almost certainly delay matters if they were not. However, no conveyancer should guarantee a time-frame for your conveyancing due to third parties outside of our control such as delays caused by lenders,conveyancing search providers or by the other side’s solicitors. The time taken is often determined by the number of parties in a chain
Last month we had a mortgage agreed in principle with New Street Mortgages. Solicitors have been instructed? What is the average time that one could expect to receive a mortgage offer from New Street Mortgages?
There is no definitive answer here. Have New Street Mortgages completed the survey? Have you advised New Street Mortgages as your lawyers details and checked that your lawyer is on the New Street Mortgages conveyancing panel? It is not unusual for a mortgage offer to take a month to come through
I am currently in the process of buying my council flat. I have a mortgage agreed with New Street Mortgages. Conveyancing is not something I have any knowledge of. Can I proceed without a solicitor easily? I think we can but we keep being told I should have one. Any advice?
It is not advisable proceed with a house purchase without a solicitor. The council's solicitor are not acting for you. You need a solicitor for a number reasons. One of which is to verify what plans the Council have for repairs and refurbishment for the next five years. Many leaseholders have been stung for contributions of thousands of pounds. In any event if you are getting a mortgage with New Street Mortgages you will need to appoint a solicitor on the New Street Mortgages conveyancing panel.
Next month my fiance and I are purchasing a 1st floor apartment in Hendon. Conveyancing solicitors in Hendon need to beinstructed. My brokersuggested that we double-check that the conveyancer in Hendon is on the New Street Mortgages approved list of lawyers. Is this right?
A limited percentage of Hendon conveyancing solicitors are on the New Street Mortgages conveyancing panel. 8 people a month use our search tool to find a Hendon conveyancing solicitor on the on the New Street Mortgages panel.

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