New Street Mortgages Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the New Street Mortgages Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the New Street Mortgages Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers. It is a unique risk mitigation tool.

This software assists the way you can demonstrate to lender panels that you are, and can remain fully compliant with their requirements, with alerts on New Street Mortgages’s changes. Notwithstanding that utilising the software is not a prerequisite for New Street Mortgages , demonstrating you can stay up to date with New Street Mortgages’s Handbook requirements is an excellent support to your application to their lender panel and, more importantly, protect your firm’s panel status.

The software creates real-time alerts, automatically produces regulatory and CQS reports, and will enhance your firm's efficiency. It is also user friendly, cost-effective and, for many firms, results in reduced PII premiums.

Find a Law Firm approved by New Street Mortgages

Lenders frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from New Street Mortgages are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, New Street Mortgages has made 389 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 7.0 days. In total, 36% of the sections of P2 of the UK Finance Lenders’ Handbook for New Street Mortgages have been changed since 15/12/2008.

To find out more about lender panel compliance,

New Street Mortgages Conveyancing Panel : Questions and Answers from members of the public

I am getting a mortgage offer from New Street Mortgages. my intention is to employ the services of a Licensed Conveyancer. Does the New Street Mortgages Solicitor panel include Licensed Conveyancers
New Street Mortgages’s approved solicitor list is, like many other lenders represented by the Council or Mortgage Lenders or Building Society Association, open to Licensed Conveyancers regulated by the Council of Licensed Conveyancers.
My fiance and I are refinancing our apartment with New Street Mortgages. We have a son 18 who lives with us. The solicitor on the New Street Mortgages conveyancing panel requested us to identify anyone over the age of 17 other than ourselves who lives in the flat. Our lawyer has now e-mailed a document for our son to sign, giving up any rights in the event that the property is forfeited by the lender. I have a couple of concerns (1) Is this form unique to the New Street Mortgages conveyancing panel as he never had to sign this form when we purchased 3 years ago (2) Does our son by signing this giving up his rights to inherit the property?
On the face of it your lawyer has done nothing wrong as it is established procedure for any occupier who is aged 17 or over to sign the necessary Consent Form, which is purely to state that any rights he has in the property are postponed and secondary to New Street Mortgages .This is solely used to protect the New Street Mortgages if the property were re-possessed so that in such circumstances, your son would be legally obliged to leave.

It does not impact your son’s right to inherit the apartment. Please note that if your son were to inherit and the mortgage in favour of New Street Mortgages had not been discharged, he would be liable to take over the loan or pay it off, but other than that, there is nothing stopping him from keeping the property in accordance with your will or the rules of intestacy.

I have been looking for conveyancing quotes online. Can I be assured that all the firms that are listed on your website are on the New Street Mortgages conveyancing panel?
The law firms on our directory have assured us via an online form that they are on the New Street Mortgages panel and agreed to advise us to take down their listing in the event of removal off of the New Street Mortgages panel. To date we have not been informed by either a bank or a member of the public that the data about a specific firm being on the New Street Mortgages conveyancing panel is not accurate.
We're in Wales, First time buyers buying with a mortgage (lender is New Street Mortgages , but our lawyer is on the New Street Mortgages conveyancing panel). How long should the conveyancing process take?
The fact that your lawyer is on the New Street Mortgages conveyancing panel is a help. It would almost certainly delay matters if they were not. However, no conveyancer should guarantee a time-frame for your conveyancing due to third parties outside of our control such as delays caused by lenders,conveyancing search providers or by the other side’s solicitors. The time taken is often determined by the number of parties in a chain
I had instructed online conveyancers based in Cardiff who are on the New Street Mortgages solicitor panel. They have just invoiced me a separate fee of £195 for dealing with the New Street Mortgages mortgage. Is this an additional conveyancing fee set by New Street Mortgages?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by New Street Mortgages but by your lawyers. Some firms on the New Street Mortgages will charge an ‘acting for lender’ fee but plenty of firms include it on their overall fee.
How can we tell if a solicitor on the New Street Mortgages panel is any good?
Getting recommendations is a good start. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always advocate that you speak with the solicitor conducting your transaction
New Street Mortgages have agreed my mortgage in principle, my offer on house has been accepted, now what?
The estate agent will want to know who your solicitors are (make sure these solicitors are on the lenders panel). Call up New Street Mortgages or your broker and complete any relevant paperwork. New Street Mortgages will tell you what documents they want. New Street Mortgages will instruct a valuer. The valuer will get in touch with the estate agent or seller to book an appointment. Once conducted (assuming no problems) it takes about week to get a mortgage offer. New Street Mortgages will issue the offer to you and your lawyer. The transaction will then take it’s course according the nature and complexity of the conveyancing.

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