New Street Mortgages Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. Supported by the CML and PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk management tool.

This system assists the way you can demonstrate to lender panels that you are, and can stay fully compliant with their instructions, with notifications given on New Street Mortgages’s changes. While utilising this technology is not a prerequisite for New Street Mortgages , demonstrating you can remain up to date with New Street Mortgages’s Handbook requirements is a helpful support to your panel application and, just as importantly, protect your panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces SRA and CQS reports, and will increase your firm's efficiency. In addition it is user friendly, cost-effective and, for many firms, results in a PII saving.

Find a Law Firm approved by New Street Mortgages

Mortgage companies often vary their requirements. The UK Finance Lenders’ Handbook requirements from New Street Mortgages are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, New Street Mortgages has made 130 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 21.0 days. In total, 7% of the sections of P2 of the UK Finance Lenders’ Handbook for New Street Mortgages have been changed since 15/12/2008.

To find out more about lender panel compliance,

Book a Personalised Demo

Recent Changes Include

# Date Assoc. Changes Related To
5.14.9 11/07/2018 CML
6.7.1 04/06/2018 CML
6.7.1 04/04/2018 CML
6.7.1 14/11/2017 CML
5.14.1 19/10/2017 CML
5.8.1 13/09/2016 CML
4.1 21/03/2016 CML
6.7.1 23/02/2016 CML
14.2.2 08/02/2016 CML
5.20.3 08/02/2016 CML

Last update 12/07/2019

New Street Mortgages Solicitor Panel Sample Enquires to our Call Center from members of the public

I was advised recently by my lender that my the law firm I have appointed is not on the New Street Mortgages Solicitor panel. What can I do to be sure that this is correct?
The first thing you need to do is to contact your conveyancer. It is reasonable to expect your lawyer to advise you of the situation. If they are not on the panel they may recommend you to a firm that is on the the approved New Street Mortgages solicitor panel.
My wife and I intend to remortgage our penthouse with New Street Mortgages. We have a son approaching twenty who lives with us. The solicitor on the New Street Mortgages conveyancing panel requested us to identify any adults other than ourselves who reside at the property. Our lawyer has now e-mailed a document for our son to sign, waiving any legal rights in the event that the apartment is forfeited by the lender. I have a couple of questions (1) Is this document specific to the New Street Mortgages conveyancing panel as he did not need to sign this form when we purchased 5 years ago (2) In signing this form is our son in any way compromising his right to inherit the property?
On the face of it your lawyer has done nothing wrong as it is established procedure for any occupier who is aged 17 or over to sign the necessary Consent Form, which is purely to state that any rights he has in the property are postponed and secondary to New Street Mortgages .This is solely used to protect the New Street Mortgages if the property were re-possessed so that in such circumstances, your son would be legally obliged to leave.

It does not impact your son’s right to inherit the apartment. Please note that if your son were to inherit and the mortgage in favour of New Street Mortgages had not been discharged, he would be liable to take over the loan or pay it off, but other than that, there is nothing stopping him from keeping the property in accordance with your will or the rules of intestacy.

Do all the firms listed on your search have online case tracking as I understood that this was a condition of being on the New Street Mortgages solicitor panel?
The Council of Mortgage Lenders or BSA do not require online case tracking. Some law firms operate such technology and some don't.
Can you clarify what the consequences are if my solicitor is removed from the New Street Mortgages Solicitor panel before completion?
First, this is a very rare occurrence. In most cases even where a law firm is removed off of a panel the lender would allow the completion to go ahead as the lender would appreciate the difficulties that they would place you in if you have ti instruct a new solicitor days before completion. In a worst case scenario where the lender insists that you instruct a new firm then it is possible for a very good lawyer to expedite the conveyancing albeit that you may pay a significant premium for this. The analogous situation is where a buyer instructs a lawyer, exchanges contracts and the law firm is shut down by the regulator such as the SRA. Again, in this situation you can find lawyers who can troubleshoot their way to bring the conveyancing to a satisfactory conclusion - albeit for a fee.
Are all conveyancing solicitors on the New Street Mortgages conveyancing panel regulated by the SRA?
As a firm of solicitors, in order to be on the New Street Mortgages conveyancing panel they would need to be regulated by the Solicitors Regulatory Authority. Many lenders do allow licenced conveyancers on their panel in which case such firms would be regulated by the Council of Licensed Conveyancers (CLC).
Hi, thinking about buying a house off my mate. Assuming we can agree a figure, what’s the best way to move forward? I plan to obtain a mortgage with New Street Mortgages. Is there anyway to cut out the solicitors to save on the costs? My dad reckons back in the day he did a lot of it himself, just went into the land registry office and providing them with the info they needed himself
If you are getting a mortgage with New Street Mortgages involved you will need to appoint a solicitor on the New Street Mortgages conveyancing panel. We would not encourage you to both use the same solicitors' firm. There are clear conflict of interest issues and it's not going to make a huge difference to the speed of the overall process. So as not to hold things us you should pass on your solicitors details to New Street Mortgages. Feel free to use our search tool to look for a licensed conveyancer or solicitor on the New Street Mortgages conveyancing panel.
I have paid off my mortgage with New Street Mortgages. I assume I don't need a solicitor on the New Street Mortgages panel to remove the mortgage at the Land Registry. Please confirm
If you have finished paying off your New Street Mortgages mortgage they may send you evidence showing that you have paid it off. Alternatively they may notify the Land Registry directly. The Land Registry need to see this evidence before they will remove the New Street Mortgages mortgage from the register. New Street Mortgages,and any evidence they send you, will determine the action you need to take. In cases where no conveyancer is acting for you and you have paid off your mortgage: but are not moving to another property where the New Street Mortgages has sent the Land Registry the discharge electronically, and the New Street Mortgages has instructed the Land Registry to do so The Land Registry will send you a letter confirming that your New Street Mortgages mortgage has been paid off.