Nedbank Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the Council of Mortgage Lenders and PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk mitigation tool.

This software optimises the way you can demonstrate to lender panels that you are, and can stay fully compliant with their instructions, with alerts on Nedbank’s changes. Notwithstanding that using COMPLETIONmonitor is not a prerequisite for Nedbank , demonstrating you can remain up to date with Nedbank’s Handbook requirements is an excellent support to your panel application and, more importantly, protect your panel status.

The system creates real-time alerts, automatically produces SRA and CQS reports, and will improve your firm's efficiency. It is also simply to use, cost-effective and, for many firms, results in reduced PII premiums.

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Mortgage companies frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Nedbank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Nedbank has made 131 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 20.8 days. In total, 60% of the sections of P2 of the UK Finance Lenders’ Handbook for Nedbank have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
3.1.6 01/12/2014 CML
5.5.1a 01/12/2014 CML
6.14.1b 01/12/2014 CML
10.2a 06/02/2013 CML
14.2.2 06/02/2013 CML
4.1 04/02/2013 CML
5.14.9 04/02/2013 CML
5.15.2d 04/02/2013 CML
5.1.1 04/02/2013 CML
5.5.3c 04/02/2013 CML

Last update 14/07/2019

Nedbank Conveyancing Panel : Questions and Answers from members of the public

Is the fact that my solicitor is not identified on the Nedbank Solicitor panel that there is a problem with the standard of the firm’s conveyancing?
It would not be wise to jump to that conclusion. There are all sorts of perfectly reasonable explanations. A recent report by the solicitors regulator indicated 76% of law firms surveyed had been removed from at least one lender panel. The top 3 reasons are as follows: (1) lack of transactions (2) the lawyer is a sole practitioner (3) as part of the HSBC panel reduction (4) regulatory contact by SRA (5) accidental removal. If you are concerned you should simply call the firm and ask them why they are no longer on the approved list for Nedbank.
Our conveyancer has discovered a problem with the lease for the apartment we are purchasing. The other side have put forward title insurance as a workaround. We are happy with insurance and will cover the costs. Our solicitor says that as he is on the Nedbank conveyancing panel he must be satisfied that the lender is happy with this solution. Are we the client or is Nedbank?
Just because you have a mortgage offer from Nedbank does not mean to say that the property will be meet their requirements for the purposes of a mortgage. Your lawyer has to ensure that the lease has to comply with the CML Handbook Requirements. You and Nedbank are the client. These conveyancing instructions must be adhered to by the Nedbank conveyancing panel who has to balance acting for you and Nedbank
Do all the firms listed on your directory have online case tracking as I was under the impression that this was a precondition of being on the Nedbank solicitor panel?
No. There is no CML Part 2 or Building Society Association requirement relating to online case tracking. Some law firms operate such technology and some don't.
I would like to get my ex-wife removed the mortgage deeds. Can Nedbank really tell me which solicitor I can or can not instruct?
You can use any solicitor you like but Nedbank then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Nedbank solicitors panel
Do most banks operate their own panel of solicitors?
Many lenders do operate a restricted conveyancing panel but a lot of lenders allow any solicitors to join their panel so long as they meet their criteria. Each lender sets their own criteria. For example the Nedbank conveyancing panel requirements are different to Nedbank’s conveyancing panel requirements.
I have a mortgage with Nedbank. Conveyancing has been completed 12 months ago. In the event that I decide to rent out the flat and do not currently have a buy-to-let mortgage do I need to remortgage to a BTL mortgage or inform Nedbank?
You must advise Nedbank in advance of renting your property as this is likely to be a breach of Nedbank’s mortgage conditions. It may be that Nedbank will allow you to rent out your former home without needing to switch to a buy-to-let mortgage but some lenders will add a surcharge to your mortgage rate to reflect the higher risk. You should contact Nedbank directly. It should not be necessary to do this via a Nedbank conveyancing panel solicitor.
I recently had an offer accepted on an apartment. My mortgage broker suggested a solicitor I paid an upfront payment of 175. Soon after the conveyancers contacted me sheepishly admitting that they were not on the Nedbank conveyancing panel. Am I right in thinking that I should be due a refund?
You should be able to recover this from the law firm if they were not on the Nedbank panel. They should have asked at the outset which lender you were obtaining a mortgage with. An important lesson to readers of this site is to check that the lawyers are on the appropriate lender panel.