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Nationwide Building Society Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Nationwide Building Society Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Nationwide Building Society Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. It is supported by professional indemnity insurers. COMPLETIONmonitor is a unique risk mitigation tool.

This system facilitates the way you can demonstrate to lender panels that you are, and can stay fully compliant with their requirements, with notifications given on Nationwide Building Society’s changes. Even though using COMPLETIONmonitor is not a condition for being on the Nationwide Building Society panel, demonstrating you can remain up to date with Nationwide Building Society’s Handbook requirements is a helpful support to your panel application and, just as importantly, safeguard your firm’s panel status.

COMPLETIONmonitor generates real-time alerts, automatically produces regulatory and CQS reports, and will enhance your firm's efficiency. In addition it is simply to use, cost-effective and, for many firms, results in reduced PII premiums.

Find a Law Firm approved by Nationwide Building Society

Banks and building societies often vary their requirements. The UK Finance Lenders’ Handbook requirements from Nationwide Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Nationwide Building Society has made 824 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 3.3 days. In total, 52% of the sections of P2 of the UK Finance Lenders’ Handbook for Nationwide Building Society have been changed since 15/12/2008.

To find out more about lender panel compliance,
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Nationwide Building Society Conveyancing Panel Example Support Desk Enquires from members of the public

I was advised recently by my financial adviser that my property lawyer is not on the Nationwide Building Society Conveyancing panel. How can I be sure that this is correct?
The first thing you need to do is to contact your conveyancer. It is reasonable to expect your lawyer to advise you of the situation. If they are not on the panel they may recommend you to a firm that is on the conveyancing panel for Nationwide BS.
I am buying a newly built apartment and my conveyancer is informing me that she is duty bound to disclose incentives from the seller as her practice is on the Nationwide BS conveyancing panel. I am under pressure to exchange and my preference is not to delay deal. is my lawyer taking the correct approach?
You should not exchange unless you have advised to do so by your lawyer. A precondition to being on the Nationwide BS approved panel is to comply with the CML Handbook requirements (last updated for this lender on Nationwide Building Society). The CML Conveyancing Handbook requires that your lawyer have the appropriate Disclosure of Incentive form completed by the developer and accepted by your lender.
I note that you have a search directory identifying solicitors on the Nationwide BS conveyancing panel. Do firms pay you a referral fee if I retain them for my house purchase?
We are a listing service only for law firms wishing to communicate if they are on the Nationwide Building Society conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
I am attempting to get my former partner removed the mortgage deeds. Can Nationwide BS really insist on which solicitor I can or can not use?
You can use any solicitor you like but Nationwide Building Society then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Nationwide BS solicitors panel
Are all Conveyancing Quality Solicitors on the Nationwide Building Society conveyancing panel?
A selection of lenders now use CQS as the starting point for Panel approval such as HSBC and Santander. CQS accreditation however gives no guarantee to lender panel acceptance. That being said,the Council of Mortgage Lenders have indicated that it is likely to become a pre-requisite for firms wishing to remain on their panels.
On the whole I have been dissatisfied with the level or service received from my lawyer. Is there a Nationwide BS conveyancing panel complaints department or do I complain directly to the law firm?
There is little point in complaining directly to Nationwide Building Society. All solicitors and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

I am selling my apartment. I had a double glazing fitted in month 2010 but did not receive a FENSA certificate or Building Regulation Certificate. My purchaser’s lender, Nationwide Building Society are being a right pain. The solicitor who is on the Nationwide BS conveyancing panel is recommending indemnity insurance as a solution but Nationwide Building Society are insisting on a building regulation certificate. Why do Nationwide BS have a conveyancing panel of they don’t accept advice from them?
It is probably the case that Nationwide Building Society have referred the matter to their valuer. The reason why Nationwide BS may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.

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