Nationwide Building Society Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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Nationwide Building Society Conveyancing Panel?
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How can my firm apply to be on the Nationwide Building Society Conveyancing Panel?
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How can my firm be reinstated onto the Nationwide Building Society Conveyancing Panel?
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COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. Supported by Council of Mortgage Lenders and professional indemnity insurers. COMPLETIONmonitor is a unique risk management tool.

This software assists the way you can prove to lender panels that you are, and can remain fully compliant with their requirements, with alerts on Nationwide Building Society’s changes. While utilising COMPLETIONmonitor is not a prerequisite for Nationwide Building Society , demonstrating you can stay up to date with Nationwide Building Society’s Handbook requirements is an excellent support to your panel application and, more importantly, safeguard your panel standing.

The system creates real-time alerts, automatically produces compliance and CQS reports, and will increase your firm's efficiency. In addition it is simply to use, cost-effective and, for many firms, results in reduced PII premiums.

Find a Law Firm approved by Nationwide Building Society

Mortgage companies often vary their requirements. The UK Finance Lenders’ Handbook requirements from Nationwide Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Nationwide Building Society has made 350 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 7.8 days. In total, 46% of the sections of P2 of the UK Finance Lenders’ Handbook for Nationwide Building Society have been changed since 15/12/2008.

To find out more about lender panel compliance,

Nationwide BS Solicitor Panel Sample Enquires to our Call Center from members of the public

I have been advised by my broker that I have to pay Nationwide Building Society fees should I instruct my family lawyer. How good are the Nationwide BS conveyancing panel solicitors? I'm happy to use any solicitor in the country TBH provided that they are good and reasonably priced. Are there any Nationwide Building Society conveyancers you'd recommend?
Nationwide Building Society’s conveyancing panel is substantial so it would be advisable to check with the firms you are getting quotes from that they are on the panel. You can search by postcode on the search tool on this site to find solicitors that Nationwide BS will allow to act for them.
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company Nationwide Building Society will not agree to this. Why was Nationwide BS even consulted?
Your lawyer being on the Nationwide Building Society conveyancing panel is duty bound to inform Nationwide BS of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to Nationwide Building Society then they would have to discontinue acting for you and Nationwide BS.
I note that you have a search directory listing law firms on the Nationwide Building Society conveyancing panel. Do firms pay you a referral fee if I instruct them for my house purchase?
We are a listing service only for law firms wishing to communicate if they are on the Nationwide BS conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
The solicitors that just started acting on my house acquisition in Manchester has suddenly shut down. I chose them because I had to have a firm on the Nationwide Building Society conveyancing panel and my family lawyer was not. I paid them £200 on account. What are my options?
Assuming that you have an Estate Agent in the equation then let them know straight away so that they advise the vendors that there may be a slight delay due to the problems encountered. Hopefully they will be sympathetic and urge their lawyer to send a new set of papers to your new solicitors. You should appoint new lawyers that are on the Nationwide BS conveyancing panel and notify the lender. If you have paid over any money it will hopefully be held by the SRA as money in an intervened firm's bank accounts is transferred to the SRA. Then, the SRA or the intervention agent looks at the intervened firm's accounts to work out who the money belongs to. To claim your money you will need to contact the SRA. If the SRA cannot return money you are owed from the firm's bank accounts, or if they can only return part of the money, you can apply to the Compensation Fund for a grant. Your new lawyers may be able to help
We have a mortgage agreed in principle with Nationwide Building Society. Solicitors have been instructed? How long does it take for Nationwide BS to send the offer to our conveyancer
Some lenders take longer than others. Have Nationwide BS completed the survey? Have you advised Nationwide Building Society as your lawyers details and checked that your lawyer is on the Nationwide BS conveyancing panel? It is not unusual for a mortgage offer to take a month to come through
On the whole I have been dissatisfied with the level or service received from my lawyer. Is there a Nationwide Building Society conveyancing panel complaints department or do I complain directly to the law firm?
Complaining to Nationwide Building Society about their conveyancing panel is unlikely to yield much of a response. Every solicitor firm and conveyancer must have a complaints procedure. You can get information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

After shopping around on the internet I have found a solicitor having made sure that they are on the Nationwide BS conveyancing panel. Does my lawyer arrange the survey of the property? Or Having read lots of mortgage guides,I note that it is considered advisable to get your house surveyed prior to buying it. When I asked my solicitor - who is on the Nationwide Building Society conveyancing panel - on this she said they don't do this and I need to contract an independent surveyor. Is that normal?
Nationwide BS will need an independent valuation of the property. Your lawyer will not arrange this. Usually Nationwide Building Society will appoint their own surveyor to do this, and you will have to pay for it. Remember that this is a valuation for mortgage purposes and not a survey. You may wish to consider appointing your own surveyor to carry out a survey or prepare a home buyers report on the property. It is up to you to satisfy yourself that the property is structurally sound before you buy it. If the survey or report reveals that building work is needed, you should tell your solicitor. You may wish to renegotiate with the seller. or Your lawyer will not organise the survey but they may be able to put you in touch with a local one that they recommend. RICS offers a find a surveyor service (just google it) where you can search for a qualified surveyor by postcode. As you are getting a mortgage with Nationwide BS you could contact your them to see if they have a list of approved surveyors.

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