Nationwide Building Society Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the Council of Mortgage Lenders and professional indemnity insures. COMPLETIONmonitor is a unique risk mitigation tool.

This software is the only way you can demonstrate to lender panels that you are, and can remain fully compliant with their instructions, with alerts on Nationwide Building Society’s changes. Notwithstanding that using the software is not a condition for acceptance on the Nationwide Building Society panel, demonstrating you can remain up to date with Nationwide Building Society’s Handbook requirements is an excellent support to your application to their lender panel and, just as importantly, protect your firm’s panel standing.

COMPLETIONmonitor generates real-time alerts, automatically produces compliance and CQS reports, and will improve your firm's efficiency. It is also user friendly, cost-effective and, for many firms, leads to reduced PII premiums.

Find a Law Firm approved by Nationwide Building Society

Banks and building societies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from Nationwide Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Nationwide Building Society has made 255 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 10.7 days. In total, 40% of the sections of P2 of the UK Finance Lenders’ Handbook for Nationwide Building Society have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
5.13.1 20/07/2018 CML Insolvency Act Indemnity Insurance Deed of Gift Indemnity Insurance
6.7.1 13/07/2018 CML
6.12.1 18/06/2018 CML
5.20.3 11/07/2017 CML
5.14.1 10/05/2017 CML
6.7.1 27/01/2017 CML
5.1.1 02/09/2016 CML
5.14.1 08/07/2016 CML
5.7.1a 08/07/2016 CML Flying Freehold Indemnity Insurance
5.4.5 08/07/2016 CML Local Search Indemnity Insurance

Last update 11/01/2019

Q and A’s regarding the Nationwide Building Society Solicitor Panel from members of the public

My husband and I are novices when it comes to buying a property. Within the last couple of days our conveyancer has forwarded the sale agreement to sign with a detailed report in anticipation of exchanging contracts shortly. Nationwide Building Society have this afternoon contacted us to inform me that there is now an issue as our lawyer is not on their conveyancing panel. What do we do from here?
When purchasing a property with the benefit of a mortgage it is usual for the purchaser's solicitors to also act for the purchaser's lender.

In order to act for a bank or building society a law firm has to be on that lender's conveyancing panel. An application has to be made by the law firm to the lender to become a member of the lender's panel and there are increasingly strict criteria which the firm has to satisfy and indeed some lenders now require their panel members to be part of the Law Society’s Conveyancing Accreditation Scheme. Your property lawyers should contact Nationwide BS and see if they can apply for membership of the Nationwide Building Society conveyancing panel, but if that is not viable Nationwide BS will instruct their own lawyers to represent them. You don't have to instruct a firm on the Nationwide Building Society conveyancing panel and you may continue to use your own solicitors, in which case it will likely add costs, and it will likely delay the transaction as you have another set of people involved.

Much to my surprise my property lawyer has requested from me proof of ID documents stating that this is part of his requirements as a solicitor on the Nationwide BS Solicitor panel. Am I being spun a yarn?
Due to Money Laundering Regulations your conveyancing lawyer is duty bound to confirm positively your identification when entering into a business relationship with you. It is a criminal offense if your lawyer not do this. If you do not provide ID early in the transaction the solicitor must refuse to act for you. It’s unlikely a lawyer will turn you away if you come to the first meeting without relevant ID but you will have to produce it at some point so you might as well bring it with you to the initial meeting so the lawyer can tick the ID verification box and start sorting out the conveyancing straight away. If you are getting a mortgage with Nationwide BS your lawyer also has to check ID documents to satisfy Nationwide Building Society
Whilst your website is a good idea there are many lawyers listed near Middlesbrough on the Nationwide BS conveyancing panel. Can you recommend a specific firm on the Nationwide Building Society approved panel?
We do not recommend specific firms as the right firm for you depends on where your priorities lie. For example you may require a local firm with local knowledge or you might be looking for the low cost conveyancing. We recommend that you speak to 3 or 4 lawyers listed before you make your choice..
The solicitors that just started acting on my house acquisition in Manchester has without warning shut down. I chose them because I needed a solicitor on the Nationwide Building Society conveyancing panel and my family lawyer was not. I paid them £200 on account. What are my options?
If you have an estate agent involved then let them know straight away so that they can let the sellers know that there may be a slight delay due to reasons beyond your control. Most sellers would be sympathetic and urge their lawyer to send a new set of papers to your new solicitors. You will need to appoint new lawyers that are on the Nationwide BS conveyancing panel and notify the lender. If you have paid over any money it will hopefully be held by the SRA as money in an intervened firm's bank accounts is transferred to the SRA. Then, the SRA or the intervention agent looks at the intervened firm's accounts to work out who the money belongs to. To claim your money you will need to contact the SRA. If the SRA cannot return money you are owed from the firm's bank accounts, or if they can only return part of the money, you can apply to the Compensation Fund for a grant. Your new solicitors should be in a position to help
Is it the case that all conveyancing lawyers on the Nationwide Building Society conveyancing panel work on a no sale no fee basis?
There is generally no requirements by lenders for their firms to operate on a no-sale-no-fee basis. There a small number of lenders who operate a very restricted conveyancing panel managed by a third party company (often termed in the industry as a ‘gatekeeper’). That third party may impose certain conditions such as non-sale-no fee on the panel firms. If you require this as a condition of your conveyancing then you should check with the conveyancing firm that this is part of their package
I am currently in the process of buying my council flat. I have a mortgage offer with Nationwide BS. Conveyancing is new to me. Can I proceed without a solicitor easily? I think we can but we keep being told I should have one. Any advice?
It is not advisable proceed with a house purchase without a solicitor. The council's solicitor are not acting for you. You need a solicitor for a number reasons. One of which is to verify what plans the Council have for repairs and refurbishment for the next five years. Many leaseholders have been stung for contributions of thousands of pounds. In any event if you are getting a mortgage with Nationwide Building Society you will need to appoint a solicitor on the Nationwide BS conveyancing panel.
Intending to buy a house with a mortgage with Nationwide Building Society. I have received an online quote from a licensed conveyancer, which states: "There will be no charge for dealing with the Lender if you are obtaining a mortgage". I take this to mean that there will be no additional fee if the solicitor is on the Nationwide BS conveyancing panel. I wanted to make sure it means there will be no additional fees for dealing with the mortgage.
They are simply saying that the cost for acting for the lender is included in the fee being quoted. It is worth you checking that they are on the Nationwide Building Society conveyancing panel