National Counties Building Society Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. Supported by the Council of Mortgage Lenders and PI insurers such as AmTrust. It is a unique risk mitigation tool.

This software facilitates the way you can demonstrate to lender panels that you are, and can remain fully compliant with their requirements, with notifications given on National Counties Building Society’s changes. Even though using the software is not a condition for being on the National Counties Building Society panel, demonstrating you can stay up to date with National Counties Building Society’s Handbook requirements is an excellent support to your panel application and, just as importantly, protect your panel standing.

The system generates real-time alerts, automatically produces SRA and CQS reports, and will increase your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, results in reduced PII premiums.

Find a Law Firm approved by National Counties Building Society

Lenders frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from National Counties Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, National Counties Building Society has made 137 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 19.9 days. In total, 44% of the sections of P2 of the UK Finance Lenders’ Handbook for National Counties Building Society have been changed since 15/12/2008.

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Recent Changes Include

# Date Assoc. Changes Related To
16.3.7a 21/03/2016 CML
Transfer of Equity
Contact details at National Counties Building Society for conveyancing panel lawyers for obtaining execution of transfer equity
16.5.3a 21/03/2016 CML
Deed of Variation
National Counties Building Society requirements for conveyancing panel lawyers as to whether National Counties Building Society need to be sent a Deed of Variation
6.14.2 01/12/2014 CML
requirement that all insurance risks are included
6.14.3 01/12/2014 CML
notification of non-renewal/cancellation for buildings insurance policy
3.1.5 01/12/2014 CML
ID Documentation
National Counties Building Society panel lawyers requirements re ID Documentation: Further acceptable documents (if any)
16.5.2 15/09/2014 CML
Deed of Variation
Contact details at National Counties Building Society for approved lawyers for confirming proposed deed of variation or agreement will not adversely affect National Counties Building Society
17.1.1 15/09/2014 CML
Redemption Statements
Contact details at National Counties Building Society for conveyancing panel lawyers to request redemption statements .
6.11.1 15/09/2014 CML
Conveyancing Searches: Redevelopments and Road Proposals
Contact details at National Counties Building Society for approved lawyers to used where National Counties Building Society needs to be notified where property is affected by redevelopment or road proposals.
Obstruction of Access Indemnity Insurance
6.1.3 15/09/2014 CML
Mortgage offer not taken up
Contact details at National Counties Building Society for approved lawyers where for reporting purposes if borrower is not taking up the mortgage offer
6.14.1a 15/09/2014 CML
contact point if property is not insured in accordance with lender requirement

Last update 18/11/2019

Frequently asked questions relating to the National Counties Building Society Conveyancing Panel from members of the public

I need to swap lawyers as my lawyer is not on the National Counties Building Society panel of conveyancing solicitors. Is it practical to instruct different lawyers?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company National Counties Building Society will not agree to this. Why was National Counties Building Society even consulted?
Your lawyer being on the National Counties Building Society conveyancing panel is duty bound to inform National Counties Building Society of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to National Counties Building Society then they would have to discontinue acting for you and National Counties Building Society.
Do I have to visit the offices of the National Counties Building Society conveyancing panel solicitor to sign the legal charge? If so, I will choose one who does conveyancing in Newcastle so that I can pop in to their offices if necessary.
Most conveyancing panel lawyers for National Counties Building Society undertake all of the work via the post, internet or over the phone. This means that they can undertake your Conveyancing Transaction no matter where you live in England or Wales. However you should check if you can still book an appointment to go into appointed conveyancing lawyer if you prefer.
I am thinking of remortgaging my flat does my lawyer have to be on the National Counties Building Society Conveyancing panel?
There is nothing to stop you using your solicitor but National Counties Building Society will insist on their interests being represented by a firm on their conveyancing panel. There is greater potential for delays and confusion with two solicitors involved, and it will undoubtedly be more expensive too.
Is it the case that all solicitors on the National Counties Building Society conveyancing panel overseen by the SRA?
As solicitors, in order to be on the National Counties Building Society conveyancing panel they would need to be regulated by the SRA. Many lenders do allow licenced conveyancers on their panel in which case such firms would be regulated by the Council of Licensed Conveyancers (CLC).
We were going to get a DIP from National Counties Building Society this week so we can work out what to offer on a property we like as otherwise we are dependent on web based calculators (which aren't taking into account credit checks etc).Do the National Counties Building Society recommend a solicitor on the National Counties Building Society conveyancing panel, or is it better to go independently
You will need to appoint solicitors independently although you'll need to choose one on the National Counties Building Society conveyancing panel. The solicitor represents both you and the National Counties Building Society through the process.
I was told two weeks ago that my mortgage has been agreed to by National Counties Building Society. Is it usual for National Counties Building Society to only issue the offer once my solicitor is approved on their conveyancing panel?
A lender would not issue a mortgage until they have details of a lawyer on their panel. It can take a few weeks for National Counties Building Society to deal with your lawyers application to be on the National Counties Building Society conveyancing panel. There's no guarantee that your solicitors will be accepted.