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Mortgage Express Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Mortgage Express Conveyancing Panel?
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How can my firm be reinstated onto the Mortgage Express Conveyancing Panel?
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Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. It is supported by PI insurers. It is a unique risk mitigation tool.

This software assists the way you can prove to lender panels that you are, and can remain fully compliant with their requirements, with automatic updates on Mortgage Express’s changes. While using this technology is not a prerequisite for Mortgage Express , demonstrating you can stay up to date with Mortgage Express’s Handbook requirements is an excellent support to your panel application and, more importantly, protect your firm’s panel standing.

COMPLETIONmonitor generates real-time alerts, automatically produces compliance and CQS reports, and will improve your firm's efficiency. In addition it is user friendly, cost-effective and, for many firms, results in reduced PII premiums.

Find a Law Firm approved by Mortgage Express

Banks and building societies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from Mortgage Express are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Mortgage Express has made 849 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 3.2 days. In total, 38% of the sections of P2 of the UK Finance Lenders’ Handbook for Mortgage Express have been changed since 15/12/2008.

To find out more about lender panel compliance,
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Mortgage Express (No 2) Conveyancing Panel : Questions and Answers from members of the public

I have been advised by my broker that I have to pay Mortgage Express (No 2) fees should I instruct my family lawyer. How efficient are the Mortgage Express (No 2) conveyancing panel solicitors? I'm happy to use any solicitor in the country TBH provided that they are good and reasonably priced. Would you recommend a specific law firm on the Mortgage Express (No 2) panel?
Mortgage Express (No 2)’s conveyancing panel is substantial so your best bet is just to check with the firms you are getting quotes from that they are on the panel. You can search by postcode on the search tool on this site to find solicitors that Mortgage Express (No 2) will allow to act for them.
Please help. My lawyer is advising me that he has to order a Local Authority search because the firm are on the Mortgage Express (No 2) approved lawyer panel. Is this really necessary?
You have limited options available to you. Given that you are taking out a loan with Mortgage Express (No 2) your lawyer has to comply with their conditions as set out in their version of the CML Conveyancing Handbook. Your lawyer would have previously signed the Terms and Conditions of Mortgage Express (No 2)’s conveyancing panel appointment which obliges them to follow the CML Handbook requirements last updated Mortgage Express (No 2). even if you were a cash buyer you would be ill advised not to carry out a local authority search.
I require the services of a Mortgage Express (No 2) panel solicitor in Stirling. Can you assist?
It is not clear why you need a Mortgage Express (No 2) panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to Mortgage Express (No 2) to find out which solicitors in Mortgage Express (No 2) are on their panel. If you do find such a firm not listed please direct them to our site to list. At a fee of one pound per month it is not expensive to register on the site
The lawyers that I recently instructed on my purchase in London has without warning closed. I chose them because I needed a firm on the Mortgage Express (No 2) conveyancing panel and my family lawyer was not. I gave them a cheque for £150 in advance. What do I do now?
If you have an estate agent involved then let them know immediately so that they advise the vendors that there may be a slight delay due to the problems encountered. Hopefully they will be sympathetic and urge their lawyer to send a new set of papers to your new solicitors. You will need to appoint new lawyers that are on the Mortgage Express (No 2) conveyancing panel and notify the lender. If you have paid over any money it will hopefully be held by the SRA as money in an intervened firm's bank accounts is transferred to the SRA. Then, the SRA or the intervention agent looks at the intervened firm's accounts to work out who the money belongs to. To claim your money you will need to contact the SRA. If the SRA cannot return money you are owed from the firm's bank accounts, or if they can only return part of the money, you can apply to the Compensation Fund for a grant. Your new solicitors may be able to assist
Hi, thinking about buying a house off my mate. Assuming we can agree a figure, what’s the best way to proceed? I hope to get a mortgage with Mortgage Express (No 2). Is there anyway to cut out the solicitors to save on the costs? My dad reckons back in the day he did a lot of it himself, just went into the land registry office and providing them with the info they needed himself
If you are getting a mortgage with Mortgage Express (No 2) involved you will need to appoint a solicitor on the Mortgage Express (No 2) conveyancing panel. We would not encourage you to both use the same solicitors' firm. There are clear conflict of interest issues and it's not going to make a huge difference to the speed of the overall process. So as not to hold things us you should pass on your solicitors details to Mortgage Express (No 2). Feel free to use our search tool to look for a licensed conveyancer or solicitor on the Mortgage Express (No 2) conveyancing panel.
Completion of my purchase has taken place with a mortgage from Mortgage Express (No 2). Conveyancing was of an acceptable standard but I would like to complain about Mortgage Express (No 2). Who do I contact should I wish to lodge a complaint?
All lenders have complaints procedures. Your first point of contact should be one of the Mortgage Express (No 2) branches or the Customer Services Department at Mortgage Express (No 2) head office. Ordinarily complaints to Mortgage Express (No 2) are resolved effectively and efficiently. If you feel that the matter is not resolved you can write to the Financial Ombudsman Service with full details of your complaint.
I had an offer accepted on a property on the 5th March 2014, valuation was booked 2 days after, all came back fine. Conveyancer instructed, so the only thing outstanding was my mortgage offer. Having made daily calls to Mortgage Express (No 2) and chasing them on my offer I have now been told that my offer will not be issued unless the lawyer is on the Mortgage Express (No 2) conveyancing panel. Are Mortgage Express (No 2) entitled to hold back the Mortgage pending the lawyer being on the approved list?
A lender would not issue a mortgage until they have details of a lawyer on their panel. It can take a few weeks for Mortgage Express (No 2) to deal with your lawyers application to be on the Mortgage Express (No 2) conveyancing panel. There's no guarantee that your solicitors will be accepted.

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