Mortgage Agency Services Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. Supported by the Council of Mortgage Lenders and PI insurers. COMPLETIONmonitor is a unique risk mitigation tool.

This software facilitates the way you can demonstrate to lender panels that you are, and can remain fully compliant with their instructions, with alerts on Mortgage Agency Services’s changes. Even though utilising COMPLETIONmonitor is not a condition for acceptance on the Mortgage Agency Services panel, demonstrating you can stay up to date with Mortgage Agency Services’s Handbook requirements is an excellent support to your panel application and, just as importantly, protect your panel standing.

The software creates real-time alerts, automatically produces COLP and CQS reports, and will increase your firm's efficiency. It is also user friendly, cost-effective and, for some firms, results in reduced PII premiums.

Find a Law Firm approved by Mortgage Agency Services

Mortgage companies often change their requirements. The UK Finance Lenders’ Handbook requirements from Mortgage Agency Services are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Mortgage Agency Services has made 27 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 101.1 days. In total, 10% of the sections of P2 of the UK Finance Lenders’ Handbook for Mortgage Agency Services have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Mortgage Agency Services Solicitor Panel Recently Asked Questions from members of the public

A solicitor my husband and I wanted to use for conveyancing on a purchase said she would charge more if my lender is because of their difficult processes! Am I likely to be frustrated using Mortgage Agency Services? Any comments will be appreciated
Mortgage Agency Services conveyancing requirements for their panel are no better or no more complicated than most lenders. It is the case now the CML Handbook, the "bible" used by solicitors to establish lender requirements, is different for each lender. It is not clear if your lawyer is on the Mortgage Agency Services conveyancing panel. If they are not, this does add further risk of delay as Mortgage Agency Services will appoint their own solicitors to look after their interest.
I am due to move into my new home next Monday. My conveyancing lawyer has asked me to provide him with a copy of the building insurance for the house as as he informs me that he is duty bound to validate that it is in order for Mortgage Agency Services. What risks do Mortgage Agency Services expect the insurance to cover?
All property lawyers on the Mortgage Agency Services conveyancing panel would need to check that the following risks are covered fire; lightning; aircraft; explosion; earthquake; storm; flood; escape of water or oil; riot; malicious damage; theft or attempted theft; falling trees and branches and aerials; subsidence; heave;landslip;collision;accidental damage to underground services;professional fees, demolition and site clearance costs; and public liability to anyone else. There are some other issues such as the level of excess that are set out in Mortgage Agency Services’s Part 2 requirements of the CML Handbook (last updated on Mortgage Agency Services). Being on the Mortgage Agency Services conveyancing panel your lawyer is expect to follow these instructions.
Are there any apps to help find a local solicitor on the Mortgage Agency Services conveyancing panel? I have a car and am prepared to travel up to 20 miles to meet the solicitor.
You can use the find a conveyancing panel search on this page. Please choose the lender and your location and you will see a number of lawyer located nearest you. Alternatively you can type in the name of your proposed law firm and see if they are listed as being on the Mortgage Agency Services solicitor panel.
My grandmother passed away 10 months ago and as sole heir and executor was left the house. The house had a small mortgage remaining of approximately £4500. I want to have the title changed into my name whilst I re-mortgage to Mortgage Agency Services , pay off the mortgage etc. Is this allowed?
If you intend to re-mortgage then Mortgage Agency Services will insist on your using a conveyancer on the Mortgage Agency Services conveyancing panel. Here is link to the Land Registry online guidance around what to do when a property owner dies. This will help you to understand the registration process behind changing the details re the registered title. in your case it would appear that you are effectively purchasing the property from the estate. Your Mortgage Agency Services conveyancing panel solicitor pays the new mortgage money into the estate, the estate pays off the old mortgage, the charge is released and you become the owner and the Mortgage Agency Services mortgage is registered as a charge at the Land Registry.
Do the majority of banks operate their own panel of solicitors?
Many lenders do operate a restricted conveyancing panel but a lot of lenders allow any solicitors to join their panel so long as they meet their criteria. Each lender sets their own criteria. For example the Mortgage Agency Services conveyancing panel requirements are different to Mortgage Agency Services’s conveyancing panel requirements.
We expect to receive a DIP from Mortgage Agency Services this week so we can work out what to offer on a property we like as otherwise we only have online calculators to go by (which aren't taking into account credit checks etc).Do the Mortgage Agency Services recommend a solicitor on the Mortgage Agency Services conveyancing panel, or is it better to find our own lawyer
You will need to appoint solicitors independently although you'll need to choose one on the Mortgage Agency Services conveyancing panel. The solicitor represents both you and the Mortgage Agency Services through the process.
My husband and I are buying a terraced house in Hendon. Conveyancing solicitors in Hendon are about to beappointed. My brokersuggested that we enquire that the conveyancer in Hendon is on the Mortgage Agency Services list of approved conveyancing firms. Aren't all lawyers on the Mortgage Agency Services panel?
A limited percentage of Hendon conveyancing practices are on the Mortgage Agency Services conveyancing panel. Use the above search tool to search for a Hendon conveyancing lawyer on the on the Mortgage Agency Services approved list of lawyers.