Monmouthshire Building Society Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the CML and professional indemnity insures. It is a unique risk management tool.

This software facilitates the way you can demonstrate to lender panels that you are, and can stay fully compliant with their requirements, with notifications given on Monmouthshire Building Society’s changes. While utilising the software is not a condition for acceptance on the Monmouthshire Building Society panel, demonstrating you can remain up to date with Monmouthshire Building Society’s Handbook requirements is an excellent support to your panel application and, just as importantly, safeguard your panel standing.

COMPLETIONmonitor generates real-time alerts, automatically produces COLP and CQS reports, and will enhance your firm's efficiency. It is also user friendly, cost-effective and, for some firms, leads to reduced PII premiums.

Find a Law Firm approved by Monmouthshire Building Society

Mortgage companies often vary their requirements. The UK Finance Lenders’ Handbook requirements from Monmouthshire Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Monmouthshire Building Society has made 412 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 6.6 days. In total, 85% of the sections of P2 of the UK Finance Lenders’ Handbook for Monmouthshire Building Society have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
14.2.2 27/03/2019 CML
14.2.2 07/03/2019 CML
16.1.1 07/03/2019 CML
16.5.3c 07/03/2019 CML
17.1.1 07/03/2019 CML
16.4.1 11/10/2018 CML
16.5.3b 11/10/2018 CML
5.14.9 11/10/2018 CML
5.15.2a 11/10/2018 CML
3.1.5 11/10/2018 CML

Last update 16/05/2019

Examples of recent questions relating to the Monmouthshire Building Society Conveyancing Panel from members of the public

Much to my surprise I have been told by my mortgage broker that my property lawyer is not on the Monmouthshire Building Society Conveyancing panel. What can I do to be sure that this is correct?
The best course of action for you to take is to contact your conveyancer. It is reasonable to expect your lawyer to advise you of the situation. If they are not on the panel they may recommend you to a firm that is on the conveyancing panel for Monmouthshire Building Society.
Our son-in-law is purchasing a new build apartment with a mortgage from Monmouthshire Building Society. His lawyer has said that there is a delay in completing the ‘Disclosure of Incentive Form’. What is this document - I have never come across this before?
The form is intended to provide information to the main parties involved in the transaction. Therefore, it will be provided to your son’s lawyer who should be on the Monmouthshire Building Society conveyancing panel as a standard part of the process, and to the surveyor when asked.

The Developer will be required to start the process by downloading the form and completing it.

The form will therefore need to be available for the valuer at the time of his or her site visit. The form should be sent to the Monmouthshire Building Society conveyancing panel solicitor as early as possible, in order to avoid any last minute delays, and no later than at exchange of contracts.

I am planning to acquire a house and need a conveyancing solicitor in Birmingham who is on the Monmouthshire Building Society approved. Can you recommend a local conveyancing firm?
Our service is a directory service for firms who wish to be listed as being on the approved conveyancing panel for Monmouthshire Building Society . We don’t recommend any particular firm.
I am thinking of mortgaging my flat does my lawyer have to be on the Monmouthshire Building Society Solicitor panel?
In theory, you could use a solicitor that is not on Monmouthshire Building Society conveyancing panel, but Monmouthshire Building Society would require one of their panel solicitors to be instructed to act in their interests, and you'd have to pay for this - so most people instruct a panel solicitor. It's also easier, as otherwise you'd have to deal with two solicitors for the same conveyancing matter.
I had instructed online conveyancers based in Birmingham who are on the Monmouthshire Building Society solicitor panel. They are now charging me a separate fee of £195 for dealing with the Monmouthshire Building Society mortgage. Is this a supplemental conveyancing fee specified by Monmouthshire Building Society?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by Monmouthshire Building Society but by your lawyers. Some firms on the Monmouthshire Building Society will charge an ‘acting for lender’ fee and others do not.
I have not been happy with the level or service received from my lawyer. Is there a Monmouthshire Building Society conveyancing panel complaints department or do I complain directly to the law firm?
There is little point in complaining directly to Monmouthshire Building Society. Every solicitor firm and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

Monmouthshire Building Society have agreed my mortgage in principle, my offer on house has been accepted, now what?
The estate agent will want to know who your solicitors are (make sure these solicitors are on the lenders panel). Call up Monmouthshire Building Society or your broker and complete any relevant paperwork. Monmouthshire Building Society will tell you what documents they want. Monmouthshire Building Society will instruct a valuer. The valuer will get in touch with the estate agent or seller to book an appointment. Once conducted (assuming no problems) it takes about week to get a mortgage offer. Monmouthshire Building Society will issue the offer to you and your lawyer. The transaction will then take it’s course according the nature and complexity of the conveyancing.