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Masthaven Bank Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Masthaven Bank Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Masthaven Bank Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. It is supported by professional indemnity insurers. COMPLETIONmonitor is a unique risk mitigation tool.

This software assists the way you can demonstrate to lender panels that you are, and can remain fully compliant with their instructions, with alerts on Masthaven Bank’s changes. Notwithstanding that using this technology is not a condition for being on the Masthaven Bank panel, demonstrating you can remain up to date with Masthaven Bank’s Handbook requirements is a helpful support to your application to their lender panel and, just as importantly, protect your panel standing.

COMPLETIONmonitor generates real-time alerts, automatically produces compliance and CQS reports, and will increase your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, results in a PII saving.

Find a Law Firm approved by Masthaven Bank

Banks and building societies often change their requirements. The UK Finance Lenders’ Handbook requirements from Masthaven Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Masthaven Bank has made 202 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 13.5 days. In total, 6% of the sections of P2 of the UK Finance Lenders’ Handbook for Masthaven Bank have been changed since 15/12/2008.

To find out more about lender panel compliance,
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Frequently asked questions relating to the Masthaven Bank Conveyancing Panel from members of the public

I am expecting a offer of a mortgage from Masthaven Bank. my intention is to enlist the help of a Licensed Conveyancer. Does the Masthaven Bank Conveyancing panel include Licensed Conveyancers
Masthaven Bank’s conveyancing panel is, like many other lenders represented by the Council or Mortgage Lenders or BSA, open to Licensed Conveyancers regulated by the CLC.
Can you help?. For no fault of my lawyer but, my purchase conveyancing has been going on for months. The Local Authority Search from Masthaven Bank was dated random date and we have agreed a date for me to move into the property on Tues etc. My lawyer says that as she is on the Masthaven Bank conveyancing panel she needs to reorder the searches as they are now out of date.
One of the many conditions to being on the Masthaven Bank approved panel is to comply with the CML Handbook requirements (last updated for this lender on Masthaven Bank)which specifies that a local authority search be not more than 6 months old. You should nevertheless ask your lawyer to check whether something called ‘search validation’ indemnity insurance is acceptable to Masthaven Bank.
I note that you have a search directory listing solicitors on the Masthaven Bank conveyancing panel. Do firms pay you a referral fee if I instruct them for my own conveyancing?
We are a listing service only for law firms wishing to communicate if they are on the Masthaven Bank conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
Please explain the implications if my lawyer’s firm is suspended from the Masthaven Bank Conveyancing panel in advance of completion?
The first thing to point out is that, this is a very rare occurrence. In most cases even where a law firm is removed off of a panel the lender would allow the completion to go ahead as the lender would appreciate the difficulties that they would place you in if you have ti instruct a new solicitor days before completion. In a worst case scenario where the lender insists that you instruct a new firm then it is possible for a very good lawyer to expedite the conveyancing albeit that you may pay a significant premium for this. The analogous situation is where a buyer instructs a lawyer, exchanges contracts and the law firm is shut down by the regulator such as the SRA. Again, in this situation you can find lawyers who can troubleshoot their way to bring the conveyancing to a satisfactory conclusion - albeit at a cost.
Do most lenders operate their own panel of solicitors?
Many lenders do operate a restricted conveyancing panel but a lot of lenders allow any solicitors to join their panel so long as they meet their criteria. Each lender sets their own criteria. For example the Masthaven Bank conveyancing panel requirements are different to Masthaven Bank’s conveyancing panel requirements.
Last month we had a mortgage agreed in principle with Masthaven Bank. Solicitors have been appointed? What is the average time that one could expect to receive a mortgage offer from Masthaven Bank?
There is no definitive answer here. Have Masthaven Bank completed the valuation? Have you advised Masthaven Bank as your lawyers details and checked that your lawyer is on the Masthaven Bank conveyancing panel? sometimes it can take as long as six weeks for a mortgage offer to be issued
I'm at the point of looking at houses and now considering a potential offer. Is it premature to have a solicitor in place? I will be getting a mortgage with Masthaven Bank
It would be sensible to have your start your search soon rather than later. Once you decide who you want to use and once your offer is accepted you can instruct them to work for you and pass their details on the the estate agent. As you are getting a mortgage with Masthaven Bank , ask your prospective lawyers check they are on the Masthaven Bank conveyancing panel otherwise they can't do the mortgage legal work.

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