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Masthaven Bank Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Masthaven Bank Conveyancing Panel?
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COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers such as AmTrust. It is a unique risk management tool.

This system assists the way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with notifications given on Masthaven Bank’s changes. While utilising this technology is not a condition for acceptance on the Masthaven Bank panel, demonstrating you can remain up to date with Masthaven Bank’s Handbook requirements is a helpful support to your application to their lender panel and, just as importantly, protect your panel standing.

COMPLETIONmonitor generates real-time alerts, automatically produces SRA and CQS reports, and will improve your firm's efficiency. In addition it is user friendly, cost-effective and, for some firms, leads to a PII saving.

Find a Law Firm approved by Masthaven Bank

Banks and building societies frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Masthaven Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Masthaven Bank has made 202 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 13.5 days. In total, 6% of the sections of P2 of the UK Finance Lenders’ Handbook for Masthaven Bank have been changed since 15/12/2008.

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Examples of recent questions relating to the Masthaven Bank Conveyancing Panel from members of the public

It has come to my attention via my IFA that my solicitor is not on the Masthaven Bank Conveyancing panel. How can I be sure that this is correct?
You need to contact your lawyer directly. It is reasonable to expect your lawyer to advise you what has happened. If they are not on the panel they could put your in touch with solicitors on the conveyancing panel for Masthaven Bank.
We are nearing an exchange and my mum and dad having sent the 10% deposit to my lawyer. I am now advised that as the deposit has not come from me my lawyer needs to make a notification to my lender Masthaven Bank. I am advised that, being on the Masthaven Bank conveyancing panel and acting on their behalf he must inform Masthaven Bank if the balance of the mortgage advance is coming from anyone other than me. I advised the bank about my parent’s contribution when I applied for the home loan so is it really necessary for him to raise this?
Your lawyer is obliged to check with Masthaven Bank to make sure that they are aware that the balance of the purchase price is not from your own funds. Your solicitor can only report this to Masthaven Bank if you agree, failing which, your lawyer must cease to continue acting.
I am Googling for competitive conveyancing fees. Can I be sure that all the practices that are listed on your website are on the Masthaven Bank conveyancing panel?
The solicitor and licensed conveyancing practices on our directory have assured us via an online form that they are on the Masthaven Bank panel and agreed to advise us to take down their listing in the event of removal off of the Masthaven Bank panel. To date we have not been informed by either a lender or a member of the public that the data about a specific firm being on the Masthaven Bank conveyancing panel is not accurate.
My uncle passed away six months ago and as sole heir and executor was left the house. The house had a small mortgage remaining of approximately £8000. I want to have the title changed into my name whilst I re-mortgage to Masthaven Bank , pay off the mortgage etc. Is this possible?
If you intend to re-mortgage then Masthaven Bank will insist on your using a conveyancer on the Masthaven Bank conveyancing panel. Here is link to the Land Registry online guidance around what to do when a property owner dies. This will help you to understand the registration process behind changing the details re the registered title. in your case it would appear that you are effectively purchasing the property from the estate. Your Masthaven Bank conveyancing panel solicitor pays the new mortgage money into the estate, the estate pays off the old mortgage, the charge is released and you become the owner and the Masthaven Bank mortgage is registered as a charge at the Land Registry.
I previously instructed online solicitors based in Birmingham who are on the Masthaven Bank solicitor panel. They are now charging me a separate fee of £150 for the legal aspects of the Masthaven Bank mortgage. Is this a supplemental conveyancing fee specified by Masthaven Bank?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by Masthaven Bank but by your lawyers. Some firms on the Masthaven Bank will charge an ‘acting for lender’ fee and others do not.
I am buying a property where the roof has a solar panel. Masthaven Bank have issued a mortgage offer so presumably this is not a concern to them. Why is my solicitor raising questions about the panel?
Given that you are obtaining a mortgage with Masthaven Bank your lawyer must to check the Masthaven Bank conveyancing instructions contained in the Part of CML Handbook for Masthaven Bank . The CML Handbook contains minimum requirements for solar panel roof-space leases, and solicitors are required to report to Masthaven Bank where a lease does not meet these requirements. The requirements relate to the installation of panels on properties in England and Wales. The CML are developing guidance for Northern Ireland and Scotland.
My brother and I have had an offer accepted on a apartment I spoke to a lawyer previously used by my brother and he recommended instructing a property lawyers approved by Masthaven Bank. The estate agent recommended two local firms so I asked Masthaven Bank if the 2 suggested solicitors are approved, which they are not. Masthaven Bank suggested that either firm can fill out the appropriate forms to become approved. Do I (1) save myself the aggravation and use one of Masthaven Bank 's conveyancing panel solicitors (2) Use the local solicitor and accept there may be delays etc as they go through the approval process.
Enquire of Masthaven Bank to suggest a law firm in your location. Lenders have them all over the country. You can also use our search tool at the top of this page to search for a lawyer on the Masthaven Bank conveyancing panel based on location. If you particularly like the sound of one of the local lawyers that you have spoken to ask them if they would go onto Masthaven Bank conveyancing panel as it may only take about 2-3 weeks. As long as they meet Masthaven Bank’s requirements it can be a very simple job for the solicitor. Other stuff will be going on in parallel (as you are at an early stage) so it may not delay matters.

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