Marsden Building Society Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Marsden Building Society Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Marsden Building Society Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by professional indemnity insurers. COMPLETIONmonitor is a unique risk mitigation tool.

This software assists the way you can demonstrate to lender panels that you are, and can stay fully compliant with their requirements, with notifications given on Marsden Building Society’s changes. Notwithstanding that using COMPLETIONmonitor is not a condition for acceptance on the Marsden Building Society panel, demonstrating you can stay up to date with Marsden Building Society’s Handbook requirements is a helpful support to your panel application and, more importantly, safeguard your firm’s panel status.

The system creates real-time alerts, automatically produces SRA and CQS reports, and will enhance your firm's efficiency. In addition it is user friendly, cost-effective and, for many firms, results in reduced PII premiums.

Find a Law Firm approved by Marsden Building Society

Lenders often vary their requirements. The BSA instructions from Marsden Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2010, Marsden Building Society has made 64 revisions or additions to sections of their version of the BSA Requirements.
That equates to a section change every 42.7 days. In total, 36% of the sections of the BSA Requirements for Marsden Building Society have been changed since 26/1/2010.

To find out more about lender panel compliance,

Marsden Building Society Solicitor Panel Sample Enquires to our Call Center from members of the public

I instructed a firm of solicitors to carry out on my remortgage three weeks ago having applied for a mortgage with Marsden Building Society. The solicitors assured me that they are on Marsden Building Society conveyancing panel and gave me their panel reference. Marsden Building Society then told me that their panel number was dormant and would need to be reactivated. What happens next? Do I instruct a different law firm listed on the approved panel for Marsden Building Society?
You may be very frustrated with the lawyer but if it only go take a few more days they it may be worth waiting as, depending on how far progressed you are you may end up delaying the transaction by a number of weeks if you need to replace your solicitor You may wish to enlist the help of your broker to check with the Marsden Building Society as to the time frame to get your lawyer reinstated on the panel once again.
I am purchasing a new build duplex and my solicitor is advising me that she has to disclose incentives from the developer as her firm is on the Marsden Building Society conveyancing panel. I am on a tight deadline to exchange and I have no desire to delay matters. Is my lawyer right?
You should not exchange unless you have advised to do so by your lawyer. A precondition to being on the Marsden Building Society approved panel is to comply with the CML Handbook requirements (last updated for this lender on Marsden Building Society). The CML Conveyancing Handbook requires that your lawyer have the appropriate Disclosure of Incentive form completed by the developer and accepted by your lender.
I note that you have a post code search directory identifying firms on the Marsden Building Society conveyancing panel. Do firms pay you a commission if I appoint them for my own house purchase?
We are a listing service only for law firms wishing to communicate if they are on the Marsden Building Society conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
The firm that I recently instructed on my purchase in Hendon has suddenly shut down. I chose them because I needed a firm on the Marsden Building Society conveyancing panel and my preferred lawyer was not. I paid them £200 on account. What should be my next steps?
Assuming that you have an Estate Agent in the equation then inform them straight away so that they can let the sellers know that there may be a slight delay due to the problems encountered. Hopefully they will be sympathetic and urge their lawyer to send a new set of papers to your new solicitors. You will need to appoint new lawyers that are on the Marsden Building Society conveyancing panel and notify the lender. If you have paid over any money it will hopefully be held by the SRA as money in an intervened firm's bank accounts is transferred to the SRA. Then, the SRA or the intervention agent looks at the intervened firm's accounts to work out who the money belongs to. To claim your money you will need to contact the SRA. If the SRA cannot return money you are owed from the firm's bank accounts, or if they can only return part of the money, you can apply to the Compensation Fund for a grant. Your new lawyers may be able to help
How can we tell if a solicitor on the Marsden Building Society panel is any good?
Getting recommendations is a sensible starting point. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always advise that you speak with the solicitor conducting your conveyancing
I am currently in the process of buying my council flat. I have a mortgage offer with Marsden Building Society. Conveyancing is new to me. Can I proceed without a solicitor easily? I think we can but we keep being told I should have one. Any advice?
It is not advisable proceed with a house purchase without a solicitor. The council's solicitor are not acting for you. You need a solicitor for a number reasons. One of which is to verify what plans the Council have for repairs and refurbishment for the next five years. Many leaseholders have been stung for contributions of thousands of pounds. In any event if you are getting a mortgage with Marsden Building Society you will need to appoint a solicitor on the Marsden Building Society conveyancing panel.
I recently had an offer accepted on a house. My financial adviser recommended their conveyancers I paid an upfront payment of 200. Soon after the conveyancers contacted me sheepishly admitting that they were not on the Marsden Building Society conveyancing panel. Am I right in thinking that I should be due a refund?
You should be able to recover this from the law firm if they were not on the Marsden Building Society panel. They should have asked at the outset which lender you were obtaining a mortgage with. An important lesson to readers of this site is to check that the lawyers are on the appropriate lender panel.

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