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Marsden Building Society Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Marsden Building Society Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Marsden Building Society Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. It is supported by PI insurers such as AmTrust. It is a unique risk mitigation tool.

This system assists the way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with automatic updates on Marsden Building Society’s changes. Notwithstanding that utilising the software is not a condition for acceptance on the Marsden Building Society panel, demonstrating you can remain up to date with Marsden Building Society’s Handbook requirements is an excellent support to your panel application and, more importantly, protect your panel status.

COMPLETIONmonitor generates real-time alerts, automatically produces compliance and CQS reports, and will improve your firm's efficiency. It is also simply to use, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by Marsden Building Society

Lenders frequently change their requirements. The BSA instructions from Marsden Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2010, Marsden Building Society has made 64 revisions or additions to sections of their version of the BSA Requirements.
That equates to a section change every 42.7 days. In total, 36% of the sections of the BSA Requirements for Marsden Building Society have been changed since 26/1/2010.

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FAQs : The Marsden Building Society Conveyancing Panel from members of the public

Can you please explain the reason why all UK lawyers aren't included on the Marsden Building Society Solicitor panel?
As unjust as it may seem for Marsden Building Society to restrict who can act for them from the public’s or solicitor’s point of view, the other side of the coin is that the lenders are becoming ever more anxious and feel the necessary need to protect them from mortgage fraud and other illegal activities. As a result of this concern Marsden Building Society are limiting their panel of approved conveyancing lawyers to a manageable size. The Marsden Building Society lawyer panel is not the most restricted
can you help? My lawyer is advising me that he is legally obliged to order a Local Authority search as the firm are on the Marsden Building Society approved lawyer panel. Is this really necessary?
Unfortunately both you and your lawyer have little choice here. As you are taking a mortgage with Marsden Building Society your lawyer has to comply with their conditions as set out in their version of the CML Conveyancing Handbook. Your lawyer would have previously signed the Terms and Conditions of Marsden Building Society’s conveyancing panel appointment which obliges them to follow the CML Handbook requirements last updated Marsden Building Society. even if you were a cash buyer you would be ill advised not to carry out a local authority search.
I require the services of a Marsden Building Society panel solicitor in Inverness. Can you assist?
Unfortunately it’s not apparent why you need a Marsden Building Society panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to Marsden Building Society to find out which solicitors in Marsden Building Society are on their panel. If you do find such a firm not listed please direct them to our site to list. At a fee of one pound per month it is not expensive to register on the site
I was expecting to complete on my first house yesterday. My solicitor is on the Marsden Building Society conveyancing panel but has changed address in the past couple of months and had not informed Marsden Building Society of their new address. Marsden Building Society is now refusing to release my funds until such time as their systems are up to date with the correct details.
This is a rare situation indeed. Most lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Marsden Building Society branch or your mortgage broker to see if they can assist.
We have a mortgage agreed in principle with Marsden Building Society. Solicitors have been instructed? What is the average time that one could expect to receive a mortgage offer from Marsden Building Society?
There is no definitive answer here. Have Marsden Building Society conducted the valuation? Have you advised Marsden Building Society as your lawyers details and checked that your lawyer is on the Marsden Building Society conveyancing panel? sometimes it can take as long as six weeks for a mortgage offer to be issued
Can I register a complaint to Marsden Building Society about the lawyers being on the Marsden Building Society conveyancing panel?
Complaining to Marsden Building Society about their conveyancing panel is unlikely to yield much of a response. All solicitors and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

Marsden Building Society have agreed my mortgage in principle, my offer on house has been accepted, now what?
The estate agent will want to know who your solicitors are (make sure these solicitors are on the lenders panel). Call up Marsden Building Society or your broker and complete any relevant paperwork. Marsden Building Society will tell you what documents they want. Marsden Building Society will instruct a valuer. The valuer will get in touch with the estate agent or seller to book an appointment. Once conducted (assuming no problems) it takes about week to get a mortgage offer. Marsden Building Society will issue the offer to you and your lawyer. The transaction will then take it’s course according the nature and complexity of the conveyancing.

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