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LiveMore Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the LiveMore Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the LiveMore Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. It is supported by PI insurers. COMPLETIONmonitor is a unique risk management tool.

This system facilitates the way you can demonstrate to lender panels that you are, and can stay fully compliant with their instructions, with alerts on LiveMore’s changes. Even though using COMPLETIONmonitor is not a condition for being on the LiveMore panel, demonstrating you can stay up to date with LiveMore’s Handbook requirements is an excellent support to your application to their lender panel and, more importantly, protect your firm’s panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces COLP and CQS reports, and will increase your firm's efficiency. In addition it is simply to use, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by LiveMore

Lenders frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from LiveMore are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, LiveMore has made 278 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 9.8 days. In total, 19% of the sections of P2 of the UK Finance Lenders’ Handbook for LiveMore have been changed since 15/12/2008.

To find out more about lender panel compliance,
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Frequently asked questions relating to the LiveMore Solicitor Panel from members of the public

My financial adviser has has requested my lawyer’ panel reference for the LiveMore conveyancing panel. Can you suggest how I find this out. I have called my local LiveMore branch but they cant find it on their system.
the sensible thing to do is ask for this information from your solicitor. They should have a central record lender panel numbers including the LiveMore panel reference.
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company LiveMore will not agree to this. Why was LiveMore even consulted?
Your lawyer being on the LiveMore conveyancing panel is duty bound to inform LiveMore of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to LiveMore then they would have to discontinue acting for you and LiveMore.
I am planning to acquire a property and need a conveyancing solicitor in Birmingham who is on the LiveMore solicitor. Can you recommend a local solicitor?
Our service is a directory service for firms who wish to be listed as being on the approved conveyancing panel for LiveMore . We don’t recommend any particular firm.
We're in Liverpool, FTBs buying with a mortgage (lender is LiveMore , but our lawyer is on the LiveMore conveyancing panel). How long should the conveyancing process take?
The fact that your lawyer is on the LiveMore conveyancing panel is a help. It would almost certainly delay matters if they were not. However, no conveyancer should guarantee a time-frame for your conveyancing due to third parties outside of our control such as delays caused by lenders,conveyancing search providers or by the other side’s solicitors. The time taken is often determined by the number of parties in a chain
I had instructed online conveyancers based in Bristol who are on the LiveMore solicitor panel. They are now charging me a separate fee of £150 for dealing with the LiveMore mortgage. Is this an additional conveyancing fee specified by LiveMore?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by LiveMore but by your lawyers. Some firms on the LiveMore will charge an ‘acting for lender’ fee but plenty of firms include it on their overall fee.
Completion of my purchase has taken place with a mortgage from LiveMore. Conveyancing was a necessary evil but I feel I should register my dissatisfaction about LiveMore. How do I make a complaint?
Almost all banks and building societies have complaints procedures. Your first point of contact should be one of the LiveMore branches or the Customer Care Department at LiveMore head office. In most cases complaints to LiveMore are sorted out very quickly. However if you are not satisfied that the matter is resolved you can write to the Financial Ombudsman Service who will take matters further.
After much negotiation I have agreed a price on a house. My mortgage broker suggested a solicitor I paid an upfront payment of 225. Soon after the conveyancers contacted me to say that they were not on the LiveMore conveyancing panel. Am I right in thinking that I should be due a refund?
You should be able to recover this from the law firm if they were not on the LiveMore panel. They should have asked at the outset which lender you were obtaining a mortgage with. An important lesson to readers of this site is to check that the lawyers are on the appropriate lender panel.

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