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Keystone Property Finance Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Keystone Property Finance Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Keystone Property Finance Conveyancing Panel?
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COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. It is supported by PI insurers. It is a unique risk mitigation tool.

This system facilitates the way you can prove to lender panels that you are, and can remain fully compliant with their requirements, with notifications given on Keystone Property Finance’s changes. While using the tool is not a condition for being on the Keystone Property Finance panel, demonstrating you can stay up to date with Keystone Property Finance’s Handbook requirements is an excellent support to your application to their lender panel and, more importantly, safeguard your panel status.

COMPLETIONmonitor generates real-time alerts, automatically produces COLP and CQS reports, and will improve your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, results in reduced PII premiums.

Find a Law Firm approved by Keystone Property Finance

Mortgage companies often change their requirements. The UK Finance Lenders’ Handbook requirements from Keystone Property Finance are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Keystone Property Finance has made 22 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 124.1 days. In total, 9% of the sections of P2 of the UK Finance Lenders’ Handbook for Keystone Property Finance have been changed since 15/12/2008.

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Examples of recent questions relating to the Keystone Property Finance Conveyancing Panel from members of the public

How easy is it to change a solicitor as I need to find one who is on the Keystone Property Finance conveyancing panel. How easy is it to change conveyancer?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
Our conveyancer has identified a legal deficiency with the lease for the flat we are purchasing. The seller’s lawyers have put forward title insurance as a workaround. We are content with insurance and will pay for it. Our lawyer has advised that as he is on the Keystone Property Finance conveyancing panel he must check that the lender is happy with this solution. Who is the client here, us or Keystone Property Finance?
Just because you have a mortgage offer from Keystone Property Finance does not mean to say that the property will be meet their requirements for the purposes of a mortgage. Your lawyer has to ensure that the lease has to comply with the CML Handbook Requirements. You and Keystone Property Finance are the client. The appropriate lender requirements have to be complied with by the Keystone Property Finance conveyancing panel who has to balance acting for you and Keystone Property Finance
I have been looking for conveyancing quotes online. Can I be confident that all the firms that are listed on your directory are on the Keystone Property Finance conveyancing panel?
The solicitor and licensed conveyancing practices on our directory have advised us that they are on the Keystone Property Finance panel and agreed to advise us to take down their listing in the event of removal off of the Keystone Property Finance panel. To date we have not been informed by either a lender or a member of the public that the data about a specific firm being on the Keystone Property Finance conveyancing panel is incorrect.
We're in London, First time buyers buying with a mortgage (lender is Keystone Property Finance , but our lawyer is on the Keystone Property Finance conveyancing panel). How long should the conveyancing process take?
The fact that your lawyer is on the Keystone Property Finance conveyancing panel is a help. It would almost certainly delay matters if they were not. However, no conveyancer should guarantee a time-frame for your conveyancing due to third parties outside of our control such as delays caused by lenders,conveyancing search providers or by the other side’s solicitors. The time taken is often determined by the number of parties in a chain
Is the case that all CQS (Conveyancing Quality Scheme) solicitors on the Keystone Property Finance conveyancing panel?
It is true that some banks and building societies now use the accreditation scheme as the starting point for Panel approval such as HSBC and Santander. CQS membership however gives no guarantee to lender panel acceptance. That being said,the CML have indicated that it is likely to become a pre-requisite for firms wishing to join their approved list of firms.
I have a mortgage with Keystone Property Finance. My grandfather retired last week and wants to pay off my mortgage. After Keystone Property Finance is paid, I want to transfer the property to my mother's name; How long does the process take? Do we need two separate solicitors on the Keystone Property Finance conveyancing panel? I do not intend to live at the property once the Keystone Property Finance mortgage is discharged.
Although you do need to retain the services of a lawyer they dont need to be on the Keystone Property Finance panel. You will need a solicitor to draw up the transfer and to deal with the Land Registry formalities. The only thing you need to consider is that by selling at an undervalue so ask your lawyer about the implications. There could be an inheritance tax issue if you die within 7 years of this. There's no capital gains tax for you as it is your main residence.
Completion of my remortgage has taken place with a loan from Keystone Property Finance. Conveyancing was of an acceptable standard but I would like to complain about Keystone Property Finance. Who do I contact should I wish to lodge a complaint?
Most lenders have complaints procedures. Your first point of contact should be one of the Keystone Property Finance branches or the Customer Care Department at Keystone Property Finance head office. We understand that complaints to Keystone Property Finance are sorted out very quickly. However if you are not satisfied that the matter is resolved you can write to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR with full details of your complaint.

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