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Keystone Property Finance Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Keystone Property Finance Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Keystone Property Finance Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. It is supported by professional indemnity insurers. It is a unique risk management tool.

This system is the only way you can prove to lender panels that you are, and can stay fully compliant with their requirements, with notifications given on Keystone Property Finance’s changes. Notwithstanding that utilising COMPLETIONmonitor is not a condition for being on the Keystone Property Finance panel, demonstrating you can remain up to date with Keystone Property Finance’s Handbook requirements is a helpful support to your panel application and, more importantly, safeguard your firm’s panel status.

The software generates real-time alerts, automatically produces compliance and CQS reports, and will increase your firm's efficiency. It is also user friendly, cost-effective and, for many firms, results in reduced PII premiums.

Find a Law Firm approved by Keystone Property Finance

Mortgage companies often vary their requirements. The UK Finance Lenders’ Handbook requirements from Keystone Property Finance are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Keystone Property Finance has made 22 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 124.1 days. In total, 9% of the sections of P2 of the UK Finance Lenders’ Handbook for Keystone Property Finance have been changed since 15/12/2008.

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FAQs : The Keystone Property Finance Solicitor Panel from members of the public

The solicitor my fiance and I wanted to use for conveyancing on a purchase said she will levy higher legal fees if my mortgage is with Keystone Property Finance due to their unusual legal requirements. Will I regret using Keystone Property Finance? Is Keystone Property Finance conveyancing so much more difficult?
Keystone Property Finance conveyancing requirements for their panel are no better or no more complicated than most lenders. It is the case now the CML Handbook, the "bible" used by solicitors to establish lender requirements, is different for each lender. It is not clear if your lawyer is on the Keystone Property Finance conveyancing panel. If they are not, this does add further risk of delay as Keystone Property Finance will appoint their own solicitors to look after their interest.
I am purchasing a brand new duplex and my solicitor is informing me that she has to reveal incentives from the seller as her practice is on the Keystone Property Finance conveyancing panel. I am nearing the developer’s deadline to exchange and I dont want to prolong matters. Is my lawyer right?
You should not exchange unless you have advised to do so by your lawyer. A precondition to being on the Keystone Property Finance approved panel is to comply with the CML Handbook requirements (last updated for this lender on Keystone Property Finance). The CML Conveyancing Handbook requires that your lawyer have the appropriate Disclosure of Incentive form completed by the developer and accepted by your lender.
How do I search for a local solicitor on the Keystone Property Finance conveyancing panel? I have a car and am prepared to travel up to 25 kilometers to meet the lawyer.
Feel free to make use of the find a conveyancing panel search on this page. Please choose the lender and your location and you will see a number of lawyer located nearest you. Alternatively you can type in the name of your proposed law firm and see if they are listed as being on the Keystone Property Finance solicitor panel.
We're in Birmingham, First time buyers buying with a mortgage (lender is Keystone Property Finance , but our lawyer is on the Keystone Property Finance conveyancing panel). How long should the conveyancing process take?
The fact that your lawyer is on the Keystone Property Finance conveyancing panel is a help. It would almost certainly delay matters if they were not. However, no conveyancer should guarantee a time-frame for your conveyancing due to third parties outside of our control such as delays caused by lenders,conveyancing search providers or by the other side’s solicitors. The time taken is often determined by the number of parties in a chain
The for formalities of my remortgage has taken place with a loan from Keystone Property Finance. Conveyancing was of an acceptable standard but I feel I should register my dissatisfaction about Keystone Property Finance. How does one go about formally complaining?
Almost all lenders have complaints procedures. Your first port of call should be one of the Keystone Property Finance branches or the Customer Care Department at Keystone Property Finance head office. Ordinarily complaints to Keystone Property Finance are resolved very quickly. If you feel that the matter is not resolved you can write to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR with full details of your complaint.
After shopping around on the internet I have found a solicitor having made sure that they are on the Keystone Property Finance conveyancing panel. Does my lawyer arrange the survey of the property? Or Having digested plenty of mortgage guides,I note that it is considered advisable to get your house surveyed prior to buying it. When I asked my solicitor - who is on the Keystone Property Finance conveyancing panel - on this she said they don't do this and I need to contract an independent surveyor. is that correct?
Keystone Property Finance will need an independent valuation of the property. Your lawyer will not arrange this. Usually Keystone Property Finance will appoint their own surveyor to do this, and you will have to pay for it. Remember that this is a valuation for mortgage purposes and not a survey. You may wish to consider appointing your own surveyor to carry out a survey or prepare a home buyers report on the property. It is up to you to satisfy yourself that the property is structurally sound before you buy it. If the survey or report reveals that building work is needed, you should tell your solicitor. You may wish to renegotiate with the seller. or Your lawyer will not organise the survey but they may be able to put you in touch with a local one that they recommend. RICS offers a find a surveyor service (just google it) where you can search for a qualified surveyor by postcode. As you are getting a mortgage with Keystone Property Finance you could contact your them to see if they have a list of approved surveyors.
Next month my fiance and I are acquiring a flat in Hendon. Conveyancing solicitors in Hendon are preferred to beappointed. My colleaguerecommended that we enquire that the solicitor in Hendon is on the Keystone Property Finance list of approved conveyancing firms. Is this right?
A limited percentage of Hendon conveyancing solicitors are on the Keystone Property Finance conveyancing panel. 8 people a month use our search tool to search for a Hendon conveyancing solicitor on the on the Keystone Property Finance list of approved conveyancing firms.

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