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Keystone Property Finance Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Keystone Property Finance Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Keystone Property Finance Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. It is supported by PI insurers. It is a unique risk management tool.

This system assists the way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with alerts on Keystone Property Finance’s changes. Notwithstanding that utilising the tool is not a condition for being on the Keystone Property Finance panel, demonstrating you can remain up to date with Keystone Property Finance’s Handbook requirements is a helpful support to your panel application and, just as importantly, safeguard your firm’s panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces COLP and CQS reports, and will improve your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, leads to a PII saving.

Find a Law Firm approved by Keystone Property Finance

Mortgage companies frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Keystone Property Finance are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Keystone Property Finance has made 39 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 70.0 days. In total, 16% of the sections of P2 of the UK Finance Lenders’ Handbook for Keystone Property Finance have been changed since 15/12/2008.

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Examples of recent questions relating to the Keystone Property Finance Conveyancing Panel from members of the public

On what basis would a firm of solicitors be excluded from the Keystone Property Finance solicitor panel?
A survey recently commissioned by the Solicitors Regulatory Authority found that three quarters of solicitor practices had been excluded from a lender panel. The most common reasons in order are :
  1. Low volume of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction
  4. regulatory contact by SRA
  5. accidental removal. We are not aware of the specific or common criteria for removal by Keystone Property Finance
Our conveyancer has identified a problem with the lease for the apartment we are purchasing. The other side have put forward defective title insurance as a solution. We are content with insurance and will pay for it. Our solicitor has advised that as he is on the Keystone Property Finance conveyancing panel he must ensure that the lender is happy with this solution. Who is the client here, us or Keystone Property Finance?
The short answer to your last question is that, notwithstanding the potential for a conflict of interest, you and Keystone Property Finance are the client. A precondition to being on the Keystone Property Finance approved panel is to comply with the CML Handbook requirements (last updated for this lender on Keystone Property Finance). The CML Handbook conditions require your lawyer to disclose issues such as defects will the lease so that Keystone Property Finance can be afforded the opportunity to check with their valuer as to the extent that the value of the property is affected . Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for you.
I see that you have a post code search directory listing law firms on the Keystone Property Finance conveyancing panel. Do firms pay you a commission if I instruct them for my own conveyancing?
We are a listing service only for law firms wishing to communicate if they are on the Keystone Property Finance conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
I am considering applying for a Keystone Property Finance mortgage for purchase of a new build (under development) with 65 per cent LTV. Is it compulsory to choose a solicitor on the conveyancing panel for Keystone Property Finance?
In theory, you could use a solicitor that is not on Keystone Property Finance conveyancing panel, but Keystone Property Finance would require one of their panel solicitors to be instructed to act in their interests, and you'd have to pay for this - so most people instruct a panel solicitor. It's also easier, as otherwise you'd have to deal with two solicitors for the same transaction.
When it comes to lenders such as Keystone Property Finance do solicitors have to be pay a fee to be on the list of approved solicitors?
We are not aware of any lender fees to be on their panel although some do charge an administration charge to deal with the processing of the conveyancing panel application.
Can I register a complaint to Keystone Property Finance about the lawyers being on the Keystone Property Finance conveyancing panel?
Complaining to Keystone Property Finance about their conveyancing panel is unlikely to yield much of a response. Every solicitor firm and conveyancer must have a complaints procedure. You can get information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is properly dealt with by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

Sometime soon me and my wife are purchasing a 1st floor apartment in Hendon. Conveyancing solicitors in Hendon are preferred to beretained. My agentadvised that we check that the conveyancer in Hendon is on the Keystone Property Finance list of approved conveyancing firms. Is this really necessary?
It is not that case that all Hendon conveyancing solicitors are on the Keystone Property Finance conveyancing panel. 8 people a month use our search tool to search for a Hendon conveyancing lawyer on the on the Keystone Property Finance solicitors pane.

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