Kent Reliance Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Kent Reliance Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Kent Reliance Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers. COMPLETIONmonitor is a unique risk management tool.

This system optimises the way you can demonstrate to lender panels that you are, and can remain fully compliant with their instructions, with alerts on Kent Reliance’s changes. Notwithstanding that using the software is not a prerequisite for Kent Reliance , demonstrating you can remain up to date with Kent Reliance’s Handbook requirements is a helpful support to your application to their lender panel and, just as importantly, safeguard your firm’s panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces compliance and CQS reports, and will increase your firm's efficiency. It is also simply to use, cost-effective and, for some firms, results in a PII saving.

Find a Law Firm approved by Kent Reliance

Mortgage companies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from Kent Reliance are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Kent Reliance has made 123 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 22.2 days. In total, 37% of the sections of P2 of the UK Finance Lenders’ Handbook for Kent Reliance have been changed since 15/12/2008.

To find out more about lender panel compliance,

Kent Reliance Conveyancing Panel Example Support Desk Enquires from members of the public

My mortgage broker has has requested my solicitor’s panel reference for the Kent Reliance conveyancing panel. Can you suggest how I discover this. I have tried my local Kent Reliance office but they cant find it on their system.
Have you tried speaking to your lawyer about this?. A law firm is likely to keep a file or database of lender panel information which would include, if applicable their conveyancing panel details for Kent Reliance.
We are only a couple days away from an exchange and my mum and dad having transferred the 10% deposit to my lawyer. I am now advised that as the deposit has not come from me my lawyer needs to disclose this to my lender Kent Reliance. Apparently, being on the Kent Reliance conveyancing panel and acting on their behalf he must inform Kent Reliance if the balance of the mortgage advance is coming from anyone other than me. I disclosed to the bank about my parent’s contribution when I applied for the mortgage so is it really necessary for this now to be an issue?
Your lawyer is obliged to check with Kent Reliance to make sure that they are aware that the balance of the purchase price is not from your own funds. Your solicitor can only report this to Kent Reliance if you agree, failing which, your lawyer must cease to continue acting.
I am looking for competitive conveyancing fees. Can I be sure that all the firms that are identified on your site are on the Kent Reliance conveyancing panel?
The law firms listed on our site have assured us via an online form that they are on the Kent Reliance panel and agreed to advise us to take down their listing in the event of removal off of the Kent Reliance panel. To date we have not been informed by either a mortgage company or a member of the public that the data about a specific firm being on the Kent Reliance conveyancing panel is incorrect.
My aunt passed away six months ago and as sole heir and executor was left the house. The house had a relatively small loan left on it of around £4500. I want to transfer the title deeds into my name whilst I re-mortgage to Kent Reliance , pay off the mortgage etc. Is this allowed?
If you intend to re-mortgage then Kent Reliance will insist on your using a conveyancer on the Kent Reliance conveyancing panel. Here is link to the Land Registry online guidance around what to do when a property owner dies. This will help you to understand the registration process behind changing the details re the registered title. in your case it would appear that you are effectively purchasing the property from the estate. Your Kent Reliance conveyancing panel solicitor pays the new mortgage money into the estate, the estate pays off the old mortgage, the charge is released and you become the owner and the Kent Reliance mortgage is registered as a charge at the Land Registry.
Is there a list of Kent Reliance panel conveyancers on the Council of Mortgage Lender’s Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
How can we tell if a solicitor on the Kent Reliance panel is any good?
obtaining recommendations is a good start. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always advocate that you speak with the solicitor conducting your conveyancing
On the whole I have been dissatisfied with the level or service received from my lawyer. Is there a Kent Reliance conveyancing panel complaints department or do I complain directly to the law firm?
There is little point in complaining directly to Kent Reliance. Every solicitor firm and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

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