Kent Reliance Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the CML and PI insurers. It is a unique risk mitigation tool.

This software facilitates the way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with notifications given on Kent Reliance’s changes. Even though utilising the tool is not a prerequisite for Kent Reliance , demonstrating you can remain up to date with Kent Reliance’s Handbook requirements is an excellent support to your panel application and, more importantly, protect your firm’s panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces SRA and CQS reports, and will increase your firm's efficiency. In addition it is user friendly, cost-effective and, for some firms, leads to a PII saving.

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Lenders often change their requirements. The UK Finance Lenders’ Handbook requirements from Kent Reliance are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Kent Reliance has made 81 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 33.7 days. In total, 30% of the sections of P2 of the UK Finance Lenders’ Handbook for Kent Reliance have been changed since 15/12/2008.

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Recent Changes Include

# Date Assoc. Changes Related To
6.7.1 29/03/2018 CML
New Build Conveyancing
Kent Reliance (a trading name of OneSavings Bank plc) approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
16.5.3a 22/03/2018 CML
Deed of Variation
Kent Reliance (a trading name of OneSavings Bank plc) requirements for conveyancing panel lawyers as to whether Kent Reliance (a trading name of OneSavings Bank plc) need to be sent a Deed of Variation
16.5.3c 22/03/2018 CML
Deed of Easement
Contact details at Kent Reliance (a trading name of OneSavings Bank plc) for approved lawyers to send the deed of easement .
17.2.1a 22/03/2018 CML
Redemption Payments
Where do solicitors and conveyancers send the discharge and repayment remittance in relation to Kent Reliance (a trading name of OneSavings Bank plc) mortgages ?
5.14.15b 22/03/2018 CML
Leasehold Conveyancing
Kent Reliance (a trading name of OneSavings Bank plc) panel lawyers leasehold conveyancing requirements : acceptability of indemnity insurance where the terms of the lease are unsatisfactory
Absentee Landlord Indemnity Insurance
5.8.1 22/03/2018 CML
Freehold and leasehold owner of multiple flats
Kent Reliance (a trading name of OneSavings Bank plc) approved lawyers clarification as to whether they accept security which comprises a building converted into not more than four flats where the borrower occupies one of those flats and the borrower or another flat owner also owns the freehold of the building and the other flats are subject to long leases?
16.3.7b 05/01/2016 CML
Transfer of Equity
Kent Reliance (a trading name of OneSavings Bank plc) guidance to conveyancing panel lawyers for form of attestation clause for Transfer of Equity
6.6.4 05/01/2016 CML
Houses in Multipe Occupation
Kent Reliance (a trading name of OneSavings Bank plc) approved conveyancer requirements where the property comes within the definition of a house in multiple occupation
5.1.1 08/09/2015 CML
Properties owned for less than 6 months
Contact details at Kent Reliance (a trading name of OneSavings Bank plc) for approved lawyers where there is a restriction on use.
3.1.3 01/12/2014 CML
Conveyancing Solicitors Details for Sellers
Do Kent Reliance (a trading name of OneSavings Bank plc) require notification form their approved lawyer of the name and address of the solicitors firm or licensed conveyancers firm acting for the seller?

Last update 06/11/2018

Examples of recent questions relating to the Kent Reliance Solicitor Panel from members of the public

For what reasons would a law firm be removed from the Kent Reliance solicitor panel?
A survey recently commissioned by the Solicitors Regulatory Authority found that three quarters of law firms had been removed from a lender panel. The most common reasons in order are :
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction
  4. regulatory contact by SRA
  5. accidental removal. We are not aware of the specific or common criteria for removal by Kent Reliance
Can you help?. For no fault of my lawyer but, the conveyancing for my house purchase has been going on for months. The Local Authority Search from Kent Reliance was dated random date and we have agreed a date for me to move into the property on 6 months + 3. My solicitor has advised that as she is on the Kent Reliance conveyancing panel she needs to redo the searches as they are no longer valid.
One of the many conditions to being on the Kent Reliance approved panel is to comply with the CML Handbook Part 2 obligations (last updated for this lender on Kent Reliance)which states that a local authority search be not more than half a year old. You should nevertheless ask your lawyer to check whether something called ‘search validation’ indemnity insurance is acceptable to Kent Reliance.
I require the services of a Kent Reliance panel solicitor in Belfast. Could you help me?
It is not clear why you need a Kent Reliance panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to Kent Reliance to find out which solicitors in Kent Reliance are on their panel. If you do find such a firm not listed please direct them to our site to list. After all the cost is only one £1 a month
My conveyancers in Liverpool have advised me that no longer have my conveyancing file. To assist with my purchase I took out a mortgage with Kent Reliance. Is it case that being on the Kent Reliance conveyancing panel they need to have retained the file for a prescribed period?
It very much depends from lender to lender but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the Kent Reliance Conveyancing Panel Terms. It might be worth you contacting Kent Reliance directly.
We were going to get a DIP from Kent Reliance this week so we know how much we could potentially offer as otherwise we only have online calculators to go by (which aren't taking into account credit checks etc).Do the Kent Reliance recommend a solicitor on the Kent Reliance conveyancing panel, or is it better to find our own lawyer
You will need to appoint solicitors independently although you'll need to choose one on the Kent Reliance conveyancing panel. The solicitor represents both you and the Kent Reliance through the process.
I can not work out if my mortgage offer requires a lease extension . I have telephoned Kent Reliance on numerous occasions and was told they are content with the situation and they would lend. My solicitor - who is on the Kent Reliance conveyancing panel- telephoned and was told not they would not lend in accordance with their CML Handbook minimum lease term requirements. I simply dont know who is right
As long as the conveyancer is on the Kent Reliance panel she or he must comply with the CML Handbook requirements for Kent Reliance. Unless your lawyer obtains specific confirmation in writing that Kent Reliance will go ahead your lawyer has no choice but to refrain from exchanging contract and committing you to the purchase. We would suggest that you ask Kent Reliance to contact your lawyer in writing confirming that they will accept the remaining number of years left on the lease.
My brother and I are taking a long lease of a terraced house in Hendon. Conveyancing solicitors in Hendon need to begiven the go-ahead. My agentsuggested that we enquire that the solicitor in Hendon is on the Kent Reliance solicitors panel. Aren't all lawyers on the Kent Reliance panel?
Not all Hendon conveyancing firms are on the Kent Reliance conveyancing panel. Use the above search tool to find a Hendon conveyancing firm on the on the Kent Reliance list of approved conveyancing firms.